PROFESSONAL SUMMARY

Over 10 years of experience developing, testing and administering Content Management, HRM, CRM, Financial systems for Government, Insurance, Education, High-Tech, Telecom, Banking, Aviation, Health-Care industries. Expertise in Filenet 4.0/4.5.x/5.x Administration, installation, implementations, upgrade and migrations on various locations for various customers. Over 7 years of strong experience working in a client facing role, acting as a single point of contact and being responsible to support the systems 24/7. Strong experience in 1st and 3rd party solutions and evaluations with Business Team and Architects. Over 6 years of experience handling teams, mentoring team members. Also served as a trainer by imparting sessions on content management and ECM administration and testing. Expert in deployments of new releases, fixes and patches for various Business Solutions. Strong experience working with remote teams in Global delivery, Onsite / Offshore model. Successfully handled roles of onsite coordinator, techno-functional analyst and SME for various ECM projects and clients.

SKILL SET

EXPERIENCE SUMMARY

Confidential

Role: FileNet Administrator

Responsibilities

: Filenet P8 installation in test and development environments. Filenet and its components' administration such as CE, PE, AE etc. Build and application deployments. Installing component patches during migration and upgrade activities. Websphere and Database administration. Log monitoring Filenet and applications along with Help developers in troubleshooting issues. Feasibility study for business and functional requirements and change requests. Weekly and monthly status reporting. Process administration by providing support to Business Users. Log monitoring for Filenet and applications. Provide administrative support to FileNet applications' architects and developers. Frequent System Health-Check at Enterprise, Project and Application level. Co-ordination with IT support team and project stake holders. Status reporting.

Environment: Filenet p8 4.5.1, Websphere, SQL Server 2005/8, .NET, Java, Chrome, Firefox, IE, MS-Office 2007 suite and MS-Office plug-in, RedHat 5.5, Windows 2008 Server and Windows 7 machines.

Confidential

Role: FileNet Administrator

Responsibilities Test and Development

Environments : Filenet P8 installation in test and development environments. Filenet and its components' administration such as CE, PE, AE etc. Build and application deployments. Installing component patches during migration and upgrade activities. Websphere and Database administration. Log monitoring Filenet and applications . Help developers in troubleshooting issues. Feasibility study for business and functional requirements and change requests. Weekly and monthly status reporting.

Responsibilities

Support Environments : Process administration by provide support in 24x7 environment to Users. Log monitoring for Filenet and applications. Provide administrative support to FileNet applications' architects and developers. Active participation during production deployments and dress rehearsals. Support Performance Testing and Post Implementation Verification PIV process. Help developers in troubleshooting issues. Project planning and analysis with Risk analysis and Mitigation Planning. Involved in Migration and Upgrade activities by assisting Architects and Development teams and providing as and when required support. Frequent System Health-Check at Enterprise, Project and Application level. Co-ordination with IT support team and project stake holders. Daily, weekly and bi-weekly status reporting.

Environment: Filenet 4.5.1, Kofax, Websphere, SQL Server 2005/8, VB6.0, .NET, Java, Chrome, Firefox, IE, RedHat 5.5, Windows 2003/2008 Server and Windows 7 machines.

Confidential

Role: FileNet Administrator

Responsibilities: Filenet P8 installation in test and development environments. Filenet and its components' administration such as CE, PE, AE etc. Build and application deployments. Installing component patches during migration and upgrade activities. Websphere and Database administration. Help developers in troubleshooting issues. Creating virtual/demo machines and documentation for sales teams for other projects.

Environment: Filenet 4.5.1, Kofax, WebSphere, SQL, .NET, Java, Chrome, Firefox, IE, Windows 2008 Server and Windows 7 machines.

Confidential Role: FileNet Administrator Responsibilities: Filenet P8 installation in test and development environments. Filenet and its components' administration such as CE, PE, AE etc. Build and application deployments. Installing component patches during migration and upgrade activities. Websphere and Database administration. Help developers in troubleshooting issues. Creating virtual/demo machines and documentation for sales teams for other projects. Environment: Filenet 4.0 4.5.0, .NET, Thunderhead, Rightfax FaxUtil, Windows Server 2003 and WinXP.

Confidential

Role: FileNet Administrator

Responsibilities: Filenet P8 installation in test and development environments. Filenet and its components' administration such as CE, PE, AE etc. Build and application deployments. Installing component patches during migration and upgrade activities. Websphere and Database administration. Help developers in troubleshooting issues. Process administration by provide support in 24x7 environment to Users. Log monitoring for Filenet and applications. Provide administrative support to FileNet applications' architects and developers. Active participation during production deployments and dress rehearsals. Support Post Implementation Verification PIV process. Creating virtual/demo machines and documentation for sales teams for other projects.

Environment: Filenet P8 4.5.1 and Filenet Capture, .NET based Custom Scan Application, IE 6.0, WinXP.

Confidential

Role: Documentum and Migration Support

Environment: Documentum, Java, IE7.0, FSS 6.6, DAM, Kofax, Safari 4.x, MTS, DTS, INDEX server, DAM server, Oracle 10g, Team track and MS Share point on WinXP and MAC environments.

Confidential

Role: FileNet Administrator

Responsibilities: Filenet P8 installation in test and development environments. Filenet and its components' administration such as CE, PE, AE etc. Build and application deployments. Installing component patches during migration and upgrade activities. Websphere and Database administration with Log monitoring Filenet and applications . Help developers in troubleshooting issues. Feasibility study for business and functional requirements and change requests. Weekly and monthly status reporting along with onsite co-ordination.

Environment: Filenet 4.0 and 4.5.0, Windows Server 2003, Linux, Kofax, Oracle 10G, Image Services, Java, IBM Web Sphere, DB2, Mainframe System, IE 6.0, WinXP.