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Jira Administrator, Workflow Developer Resume

Desmoines, IA


  • 5 years' experience in JIRA, Build and Release Management, Configuration Management, GIT, Subversion, UNIX and Windows environment.
  • Designed, built, and managed techniques for deploying specific automated builds to isolated development and built assurance environments.
  • Administration and management of Atlassian tool suites, (installation, deployment, configuration, migration, upgrade, patching, provisioning, server management etc.).
  • Configure and/or manage bilateral integration between applications and platforms.
  • Created SCM Process, policies, procedures and Release Notes to follow Development and allow QA teams to Release or Deploy highest quality product for the enterprise.
  • Manage and Configure Various Atlassian Tools like JIRA, Green hopper, Confluence, Crowd, Stash, and Fisheye for Agile development in the organization.
  • Developed ANT scripts to build and deploy Java web applications and Experience in using frameworks like JUnit for unit testing of the modules, and version control management tools like CVS, Subversion and log4J for logging.
  • Hands - on experience to SCRUM Agile model, Programming and Test Driven Development (TDD).
  • Experience with Jira systems administration (data-center edition) and confluence.
  • Created Projects, Workflows, Custom Fields, Notification Scheme, Permission Scheme, Screens schemes And Issue Type Schemes within JIRA.
  • Coordinated different teams across the globe to deploy to different builds to different environments on parallel development for multiple projects.
  • Trained developers, Test team and CM team on best practices and new futures of the SCM tools.
  • Experience with Jira 6.x and 7.x environments, with ability to create Jira workflow, screen schemes, permissions schemes and notification schemes.
  • Extensively used Jenkins for continuous integration to setup the nightly builds and for deploying artifacts into corporate archive repository.
  • Experience with using REST services provided by Atlassian. Experience with integration of Jira with third-party systems such as Service Now.
  • Capable to keep Track of Issues & Requests and ensure proper follow-up to closure.
  • Experience training users & administrators using wiki's technical documentation, use cases, process flow and test cases.
  • Full understanding of SDLC and RUP, Agile, methodologies and process.
  • Experience with JIRA Upgrade with minimal down time.
  • Part of my responsibility was to run the SQL and JQL scripts.
  • Automation the setup of Environment using appropriate tools/scripts.
  • Complete Application Lifecycle Management for Atlassian Software Tools with Confluence which is for project collaboration andJIRAwhich is for issue tracking and other code review and repository management tools.


Operating Systems: MS Windows, UNIX, Linux, MS DOS

Languages: C, VB.NET, ASP.NET, C#, ASP.NET MVC, Angular JS,WCF

Database: Oracle 10g and 9i, PL/SQL, SQL 2005 and Enterprise

Scripting Languages: JavaScript, Shell, JQL, Maven, jQuery

Tools: MS Office Suite, JIRA, Confluence, Jenkins, uDeploy

Build Tools: ANT, Maven, MS build, Cruise Control and Hudson

SCM Tools: CVS, SVN, GIT, Clear Case, TFS 2010.

Processes: SQL, Work Flows, Continuous Integration.


Confidential, DesMoines, IA

Jira Administrator, Workflow Developer


  • Analyze business requirements and create Functional Specifications.
  • Created Custom workflows, custom screens and custom fields on Jira
  • Created users on Active Directory, synched the users on Jira and assigned groups and spaces
  • Created events, email notification schemes and assigned project roles on Jira
  • Worked on confluence- Assigned user personal space and provided assistance in using Confluence.
  • Installed various Jira plugins such as Jira Create On Transition, Jira Workflow Toolbox, Jira Charting Plugin, the connector for Microsoft project and Jira Misc Custom fields
  • Develop/Enhance the system based on design using required tools and technologies including JIRA, Confluence and associated plug-ins.
  • Support deployment of code in non-production and production environment.
  • Analyze and troubleshoot issues raised during testing and fix the defects, if required.
  • Document all the activities with necessary tools and share with team members.
  • Created events, email notification schemes and assigned project roles on Jira
  • Contracted to serve as the JIRA Systems Administrator for the international JIRA/Confluence infrastructure, including all associated programs, plugins and systems
  • Deployed Atlassian products and associated programs

Environment: Jira, Confluence, GIT, Fisheye, BitBucket, Jenkins, Jira Service Desk, MYSQL, Script Runner, VMware Infrastructure 4/5, SVN.

Confidential, Charlotte,NC

.Net Developer and Jira Admin


  • Involved in support databases and performed MY SQL upgrades running on Windows Servers.
  • Migrated the data from Access to MySQL
  • Worked on Object Oriented Analysis and Design(OOAD) programming and.Net Architecture
  • Created applications using VB.NET as well as C# and enhanced projects for .NET applications
  • Designed User interface (UI) for WinForms (Windows Forms) and implemented application logic using C#.NET.
  • Maintained the data integrity during extraction, manipulation, processing, analysis and storage.
  • Designed User interface (UI) for WinForms (Windows Forms) and implemented application logic using C#.NET.
  • Worked with LINQ to Datasets, which uses ADO.Net to handle the communication with the database.
  • Compiling code to move into test environments via automated processes.
  • Created users on Active Directory, synched the users on Jira and assigned groups and spaces
  • Manage user permissions to tools according to the needs of projects and teams.
  • Lead and provide technical assistance and/or training in using Confluence and other tools .
  • Created Jira Projects as per standards with specific schemes as per the team's requirement.
  • Provide ongoing support for Jira/GIT users.
  • Setup Dashboards, build Filters using JQL and subscribe to receive notifications/Alerts
  • Provide user training on Jira/Confluence and on board new teams.
  • Installed and upgraded Jira in production to keep up to date.
  • Installed and managed plugins for Jira in production environment.
  • Customized workflows and associated to the projects as per the team's requirement
  • Created JIRA projects, templates, workflows, screens, fields and other administrative activities
  • Monitor Jira logs when performing migrations, troubleshooting users/system issues.
  • Setup SVN environment as per the team's requirement.
  • Work closely with other teams to define best practices for using lab tools across the organization and company.
  • Set development guidelines for the system for any custom integrations or plug-in.

Environment: .Net, C#, ADO,Net, Jira, Confluence, GIT, Crowd, BitBucket, MYSQL, Shell programming, VMware Infrastructure 4/5.


Atlassian Jira Admin


  • Atlassian products JIRA Customization with Workflow Schemes, workflows, Permissions, User/Group access controls, Notifications, Screens, Fields, Issue types, various other scheme settings, post functions/validators with workflow transitions, custom configurations with add-ons/plug-in's and even more customizations with JIRA code, Jelly services and REST API.
  • Managed Jira users and created workflows, issues types, fields in production.
  • Copiously used Jenkins everyday as a part of day-to-day deployments.
  • Worked on Continuous Integration principles and practices for the Financial Projects using Jenkins.
  • Investigating the Jenkins logs and troubleshooting to fix the issues for failed builds.
  • Created JIRA p0rojects, templates, workflows, screens, fields and other administrative activities
  • Extensively worked on UNIX Editor Commands to edit the logs.
  • Responsible for managing, maintaining, and supporting Advanced Engineering Lab
  • Installed and tested new versions of the tools and plug-ins to ensure compatibility research and utilize industry standard methods and techniques
  • Upgraded all the plugins and applications (stash, confluence, jira, fish eye) and synced with the old production applications.
  • Experienced in performing Atlassian installations and migrations and gained skills to schedule back-ups Integration
  • Documented and reported the statuses of Deployment to Project Team and Management.
  • Maintained build scripts for the application builds, Compiled and generated the packages and push it to Unix, Windows, and Linux platforms.
  • Installed and upgraded Jira in production to keep up to date.
  • Linux Administration and Maintenance for various OS distributions, Open source tools Apache, MySQL, Mail sever, Software Development tools setups.

Environment: Jira 5.x/6.x, ANT, Maven, Stash 2.x, Crowd 2.x, Confluence 3.0.x, GIT, UNIX, Linux, J2EE, iLogJRules, PERL, Shell Scripts, SQL Server, Windows/NT

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