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Rpa Technical Project Manager Resume

Irving, TexaS


  • Robotic Process Automation Expert with more than 22 years of experience in various technologies from automating several business processes over 20 underlying applications, Implementing COVID - 19 Small Business project, extensive development and leading experience in Portfolio Investment management, Client/Server technologies, Web technologies, Object Oriented analysis techniques and Reporting.
  • Strong analytical abilities with a passion for innovation, Technical advancement and excellent Customer interaction skills.


Data Model Tools: Erwin 4.00

Client/Server Programming: Visual Basic 6.0, COM, C/C++.

.Net: Framework, VB.Net, C#, ASP.Net, ADO.Net, and Crystal Reports.

Web Technology: ASP.Net, Web Services, Visual Studio, VB Script, XML, API

Database: SQL Server 2008 (SSIS, SSRS), Oracle 9.x, 8.x, 6.x, TOAD

Operating Systems/Platforms: Windows 10, NT/2000/XP-Pro, UNIX.

Desktop Skills: Microsoft Office (Word, Excel, Access, PowerPoint), Visio 5.0, MS Project.


Confidential, Irving, Texas

RPA Technical Project Manager


  • Lead 80 member staff team managing delivery of automation for Small Business Loans(Covid), working closely collaborating with Citi business, RPA Infrastructure, and other key stakeholders.
  • Achieved benefits up-to 25 FTEs over a 4-year period implementing automation capabilities across different Line Of Businesses using low-code-no-code tools.
  • Expertise in identifying toil across business processes involving compliance, auditing and mandatory activities through side-by-side sessions and workshops.
  • Collaborated with multiple Key stakeholders of RPA in solving challenges with Production Support and vendor on risk/compliance control issues such as PII data breach and adhering of Citi RPA policies.
  • Played as a solution provider - Saved huge dollars, time and effort for business by providing solution for Genpact with the underlying application’s bot entitlement issue.
  • Participate in design reviews to practice best automation design principles such as self-healing mechanisms, monitoring, alerts, and logging with bots processing.
  • Executed process streamlining by applying proactive measures to finding issues with PROD bots and prevent business impact.
  • Awarded Platinum and several awards for driving value for clients.
  • Excellent mentor to cross-train and bring the best in teams.

Environment: Automation Anywhere 11.3, Xceptor, REST API, Agile Framework, JIRA, Planview, ServiceNow, MS Office 2016, CI/CD pipeline (Bit Bucket, Jenkins, RLM)

Confidential, Dallas, Texas

Senior Reports Developer


  • Confidential Capital Analytics LLC (MCA) is part of the Mitsubishi UFJ Union Financial Group, ( Confidential ) one of the largest financial groups in the world.
  • MCA provides the record-keeping, reporting and transaction management services to the Private Equity community.
  • Worked in eFront FrontInvest application, provider of decision-making and reporting solutions specifically designed for financial businesses.
  • Experienced in FrontScript, the FrontReport procedural programming language which is used to achieve maximum customizability for data extraction, data processing, and report generation
  • Used SQL queries and JOINS for extraction of fund data from eFront owned tables onto the FrontReport data tables.
  • In depth knowledge of Excel and macros for reporting with FrontReport, the financial ETL reporting tool.
  • Lead the Reports team in Agile framework to be able to track and hit the deadline of reports delivery using Visual Studio 2010.

Environment: TFS 2010, eFront FrontInvest V10, FrontScript, FrontReport, SQL Server 2008, Excel 2010, Agile Framework, Visual Studio 2010, JIRA, Ontime, Snag-It

Confidential, Frisco, Texas

Senior Programmer Analyst


  • FNMA has implemented the FNMA Servicing Management Underwriter Tool Adoption (SMDU) for decisioning on FNMA loan modifications for delegated loans.
  • SMDU is a callable WCF service that servicers use to obtain automated loss mitigation recommendations.
  • Configured and Integrated EIB to send request/receive XMLs to/from Fannie Mae. Confidential ’s enterprise standard way for B2B communication.
  • Worked in SSIS to verify the health of the service for failure. SSIS sends out mailing notification to the distribution when the service is down.

Environment: MS Visual Studio 2010, C#, WCF, MS SQL Server 2008, SSIS, TFS 2010

Confidential, Addison, Texas

Senior Programmer Analyst


  • Worked in supporting multiple application areas such as Collections, Workout and Mortgage Management System. These includes supporting Visual Basic and .Net applications.
  • Was involved in implementing the change requests for all the Home Retention Desktop applications.
  • Maintenance of config files to schedule the application run in PRODUCTION and CONTINGENCY servers.
  • Lead offshore resources in delegating, coordinating and running daily meetings to track the development tasks.

Environment: Visual Basic 6.0, MS Visual Studio 6.0, iSeries As400, Visual Studio.Net, ASP.Net, C#, MS SQL Server 2005/2008

Confidential, Addison, Texas

Senior Programmer Analyst


  • Worked in Technology upgrade project for SQL Server database and related jobs. Performed analysis of existing system to determine changes needed for upgrading from SQL Server 2000 to SQL Server 2008.
  • Worked in Flood Tracking System to track the mortgage customers who are eligible for the flood certificate.
  • Responsible for leading the offshore team in several activities such as knowledge transfer on the CW Framework that includes presentations, demos, giving hands on experience and etc.,

Environment: Visual Studio.Net, IIS, C#, ASP.NET, MVC, XML, JavaScript, MS SQL Server 2005/2008, Windows 2000, Visio 5.0, DTS/SSIS

Confidential, Irving, TX

Senior .NET consultant


  • Closely worked with the channel integration and subject matter experts to get the necessary design requirements.
  • Created high level design documents depicting process flow using use case diagrams
  • Developed and integrated Confidential Logging (VZLogging) functionality with General Business orderings application to log errors & information’

Environment: Visual Studio.Net, C#, ADO.net, IIS, SQL Server 2000, HTML, JavaScript, XML, IIS.

Confidential, Pennsylvania

Programmer Analyst


  • Designed custom VB Application to enter data from Excel Spreadsheets.
  • Developed Data Modeling, Data Conversion and Design of VBA.
  • Responsible for writing SQL procedures, queries etc.

Environment: Visual Basic 6.0, VBA, ADO, SQL Server 7.0, HTML, UML, ASP, IIS, MS-Access, Erwin.

Confidential, CA

Programmer Analyst


  • Case view is Lucent's online ticketing system, which allows users to create a new case, view existing cases and find solutions.
  • Implemented DB layer writing reusable utility stored procedures, queries etc.
  • Generated various reports to determine the open cases, closed cases, Customers related to Sites and etc.,

Environment: Visual Basic 6.0, COM, ADO, ASP, IIS, SQL Server 7.0, UML, Erwin, Windows NT.

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