System administrator and IT infrastructure management professional with 7 years of experience in networking, infrastructure management, and technical support. Seeking an opportunity to utilize skills in an IT company.
Planning, designing, testing, implementing and administrating IT infrastructure at data centers.
IT Infrastructure management, security, Cabling, network configuration, Troubleshooting and maintenance.
Installation and management of POS Systems, firewalls, switches, windows 2000/xp/Windows 2003, 2008, 2012 & MS SQL servers, Windows 7&10 migration.
Disaster recovery, IT audits and risk assessments performance.
Cloud computing and virtual infrastructure management skills.
Clients technical support, remote assistance, customer support and IT staff on applications and software.
Installation, management, and Maintenance of security cameras and surveillance system.
Network forensics, fraud analysis, incident response and Computer Forensics investigation.
Bilingual: arabic and english.
Datacenter shift Lead
Windows desktops, servers and Active Directory supoort.
IBM mainfraims management, monitoring and support.
BMC / control - M management, job automation and administrations.
Provide Tier 1 & Tier 2 support and troubleshooting for network, infrastructure and desktop support related issues.
Monitoring of network infrastructure and related environments using PRTG network monitor and Wireshark.
Deployment and maintenance of new network and security Infrastructure for Datacenters.
General IT Desktop-support (Printers, Antivirus, Application, e-mail).
IT Infrastructure Engineer
Planned, designed and Implemented IT infrastructure at 6 data centers & 4 shopping centers.
Installation and Management Of ESXi server 6.5(Vmware Vshphere-Vcetnter).
Installation and management of windows 2008/2012 servers, Active Directory, Windows 2008/2012 SQL servers.
Tested & installed ERP (HR & Payroll, Finance, Procurement )system for the Retail Business.
POS machines installation, configuration, and maintenance in multiple locations.
Trained more than 250 employees on ERP & POS software in 6 months.Trained ICDL to 90 employees from different sister companies-departments, eliminating the technical support overhead cost by %30.