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Technical Manager Resume

SUMMARY:

  • Strong IT experience in development and implementation of enterprise applications using Microsoft technologies and Salesforce CRM.
  • Highly experienced in working with Senior Executives to design strategic IT road maps and IT solutions enabling and supporting business strategies.
  • Experience in both side of the world by driving business success through application/Solutions, process enhancements and driving IT delivery.
  • 4 Years of experience in Salesforce.com
  • 3.5 Year experience in project coordination/Technical Manger.
  • 9+ Years of experience with Microsoft solution, involved in SDLC architecture of Windows / Web Applications
  • Extensive knowledge in design Restful Web API with OAuth token security, caching and transaction
  • Good knowledge of Angular JS
  • Extensive knowledge of writing of SQL Server stored procedures, functions, triggers, profiler, and performance tuning
  • Having good exposure of onsite and offshore business model.
  • Extensive experience in Software Development Life Cycle(SDLC)
  • Dedicated, hardworking individual with interpersonal communication skills to work on different levels.
  • Strong problem solving skills
  • 2 Years of Pre - Sales experience.
  • Having good CRM domain knowledge (Salesforce.com)
  • Having good knowledge of Scrum Agile methodology using JIRA
  • Sound knowledge of user roles, security profiles, workflow rules, permission set and other system configuration.
  • Worked on designing dashboard and Reports
  • Having good knowledge on Sales force Object Query Language (SOQL)
  • Force.com migration tools (Force.Com IDE & Data loader), etc.
  • For managing project use JIRA( Backlog grooming, Sprint planning)

TECHNICAL SKILLS:

Microsoft:

Languages: C#, VB.net

.Net Framework: .Net Framework 4.5,.Net Framework 4.0,3.0,2.0 and 1.1

Web Services: ASP.net web API, WCF,.net Remoting, COM/DCOM

Design Patterns/Tool: Design Patterns, UML, MVC Pattern

RDBMS: SQL Server 2012/ 2008/2005/2000 , Ms-Access

Report Tools: Crystal XI, Tableau

Web/Internet: ASP, ASP.net, HTMLJavaScript Angular JS

Unit Testing Tools: NUnit

Source Safe: Visual Source Safe, TFS

Performance tuning tools: Database profiling with SQL Profiler, DMV Commands Code profiling with RedGate ANTS profiler.

PROFESSIONAL EXPERIENCE:

Technical Manager

Confidential

Responsibilities:

  • Solution Designing
  • Define the business process as per the software
  • Involve in defining workflow, triggers using Apex coding
  • Hands of experience in resolving day to day queries
  • Design business dashboard and reports
  • Resolve day today access issues.
  • Integrate restful services with salesforce
  • Pull salesforce data in tableau reporting tool

Confidential

Solution Design and Development

Technology Used:

Front End: HTML5 with Angular JS

Back End: Asp.net web API (Restful services), Signal R for push notification

Video Calls: Lync

Database: SQL Server 2012

Responsibilities:

  • Solution Designing
  • Involve in writing code in ASP.net WEB - API using (C#), Signal R Push notification.
  • Use Dapper.net as ORM.
  • Write Stored Procedure, Trigger in SQL Server 2012
  • Involve in performance tuning.
  • Involve in day to day scrum calls
  • Sprint Planning and Sprint Review Meetings

Business Application Support (Technical Manager)

Confidential

Technology: Salesforce .Com, DRM and ILOG, Model N, Varicent.

Responsibilities:

  • Requirement Analysis
  • Release plan preparation
  • Effort estimation
  • Code Review
  • Impact Analysis
  • Involve in daily Scrum
  • Involve in Scrum of Scrum
  • Roles and Responsibility:
  • Played a strategic role in managing and maintaining key applications in VMware (Salesforce.com, DRM/ILOG, ModelN ) so that core team's operations runs as smooth as possible.
  • Collaborating between Business and IT to stream line solutions and processes which include new releases and change request prioritization/ road map projects.
  • Delivering value to business by providing functional and Technical knowledge and maintaining the knowledge base to sustain the future growth.
  • Defining and driving key support processes and managing overall technical and functional aspects of salesforce.com.
  • Territory Management
  • Partner Operation
  • Case Management Roll-out for different departments of VMware
  • Enterprise License Agreement
  • Inside sales.com Integration
  • Integration of Order Management with Opportunities.

Sr. Project Leader

Confidential

Language:C#

Framework:.Net 3.5

Technologies: Infragistics 9.2, ASP.Net Web Services, DNN 4.8.4, ASP.net Web Forms, ASP.Net 2.0, WCF

Third Party: Payflow 4.3.1.0, Cybersource .net 1.1 V5.0.2, Lyris 9.3Reporting: Crystal Reports XI R2, Business Objects 3.1 SP2Database:SQL Server 2008

Responsibilities:

  • Worked in product development team.
  • Planning and discussion with client for deliveries.
  • Planning for new enhancement and implementation.
  • Requirement Analysis and monitoring the implementation.
  • Code Reviews and Coding

Software Engineer

Confidential

Language: VB.Net with winforms

Reporting Tool: Crystal Reports XI

Database: Oracle 8.0

Technologies: .Net Framework 1.1

Responsibilities:

  • Design the solution to manage the company’s article patterns in the systems with their photo.
  • Maintain the vender informationand distribution of these pattern to their different vender’s for article design and bulk development.
  • Once vender deliver there bulkitems to company they need to return the article pattern.
  • System generate tickets at the time of assignment and return of these patterns from the vender.
  • Manage the costing of these pattern and manage the depreciation cost of these pattern.
  • Design some reports related to pattern depreciation, which required for government organization on yearly basis.
  • Design some reports for finance/production organization to manage the pattern costing.

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