SUMMARY:

• Aspiring for challenging assignments in Infrastructure Automation and Project Management that enables me to achieve highest of my abilities and gain further experience for the benefit of the organization
• 12+ years of experience in Tools and Automation Development
• Development, Consultant and Architect experience in Tools and Automation Development
• Experiences in Infrastructure Process, Task, UseCase Automation
• Experiences in RPA tools such as UI Path, BluePrism.
• Certified in UI Path - Orchestrator 2018.2.
• Expert in Process and Task based Automation.
• Domain Scripting (Unix, Windows, Security, Storage, Backup, Mainframe, Active Directory, Exchange, Network)
• Profound understanding of ITIL Process and Development (IT helpdesk / Service Management Tool)
• Strong knowledge in CMDB (Asset Configuration Management Tool and Development)
• Project and Team Management
• Expert in developing Web & Windows application & service in Microsoft Visual Studio and .NET, C#, VB.net
• Ability to design Database L2 Level, develop queries, Stored Procedure, View and Triggers using SQL Server
• Implement project management framework and best practices methodologies to achieve organizational goal
• Proficient in Problem management, Change management and Incident management
• Skilful in taking control of emergency issues, handling escalations including defect tracking & reporting
• Maintained motivational management style with a proven record of building & retaining high performance teams
• Good understanding of customer requirements, allocate resources and work assignment for timely deliveries
• Excellent analytical, interpersonal, organizational, problem solving and communication skills

TECHNICAL EXPERTISE:

• Automation Components (Windows, Network, Storage, Backup, Non-Windows, Mainframe, Exchange)
• 3rd party Integration like Remedy, ServiceNow (email to Auto Ticketing), HP Orchestration (HPOO)
• Tools and Automation Development
• Robotic Process Automation (RPA).
• Infrastructure Automation, Scripting Automation, Process Automation, Application Automation, Data Center Automation, Email Automation, End User Automation.
• Strong Knowledge ITIL, CMDB Process.

TECHNICAL SKILLS:

Framework: .Net 2.0, 3.5, 4.0, 4.5

Language / Scripting: VB.Net, C#, JavaScript, VBScript, J-Query, Python, PowerShell

Database / DBMS: SQL Servers

RPA Tools: Confidential Holmes - HCM, UI Path, Blue Prism

Markup Languages: XML, HTML, CSS

Technology: WPF, Web Services, Ajax, Web API, MVC

Operating System: Windows, Unix, Linux

Utilities: Active Directory and Management, SSH, Telnet, SNMP, WMI, Mainframe

Networking: TCP/IP,LANManager,WindowsNetworking

WORK EXPERIENCE:

Confidential

Responsibilities:

• Provide solution architect to the accounts teams
• Best practices proposal
• Process and Automation Development using C#, Python, RPA tools
• Analyze client day to day activity and identify automation opportunities
• Converting UseCase to RPA value proposition
• Recommend RPA and Tools
• Develop high level project plans
• Technical decision making
• Project and Team Management
• End Users Automation Development
• Tools Development
• Customer Interaction and Issue Handling

Automation Consultant

Confidential

Responsibilities:

• Customer interaction
• Analyze client day to day activity and identify automation opportunities
• Cost and Effort Reduction
• Process and Automation Development using C#, Python, RPA tools
• Converting UseCase to RPA value proposition
• Provide solution to the accounts teams
• Develop high level project plans
• Project and Team Management
• Technical decision making
• Infrastructure tools development
• End Users Automation Development
• Tools Development
• Customer Interaction and Issue Handling

Software Engineer

Confidential

Responsibilities:

• Working on LLD
• Design and Developing Windows and Web applications
• Database design

Confidential

Environment: UI Path,C#

Responsibilities:

• Significant effort & cost saving due to reduced cycle time (From Email --> Ticket --> Engineer Desk--> Resolving --> Ticket Closing --> Closer)
• Minimize number of specialized resources across technologies
• Standardization of process across the organization
• Reduction in Human errors

Confidential

Environment: C#,SQL server 2008, Windows Application, Python, Power shell, VB Script

Responsibilities:

• Direct benefit to end-users
• Saved time through faster execution
• Process and resources traceability
• To improve efficiency, reduce costs and create an environment of empowerment
• Automation Consists of -
• Password Reset and Account Unlock(Web and Windows App)
• Patch Management
• Asset Management
• Software Management
• SelfHelp Fixing - All IT and Hard Ware related

Confidential

Environment: C# and SQL server 2008, Windows Application

Responsibilities:

• Significant effort & cost saving due to reduced cycle time
• Minimize number of specialized resources across technologies
• Standardization of process across the organization
• Reduction in Human errors
• Pre-defined workflows are easy to maintain and customize

Confidential

Environment: Asp.Net with VB.Net / C# and SQL server 2008, Web Application, Windows Application, Windows Services and WebServices

Responsibilities:

• Confidential is a suite IT Infrastructure Automation solutions spanning datacenter, end user computing & customized autonomics development.
• The solutions shifts the paradigm of infrastructure management from remedial to predictive services through self-healing, self -service and analytics