SUMMARY

• Around 7 years of experience in IT with Design, Development and Business Analysis in MS CRM DYNAMICS, .NET and SQL SERVER.
• Experience in MicrosoftDynamicCRM4.0, 2011, 2013, 2015 and 2016. Entity, Views, Web resources, Ribbon, Chart, configuration and Customization, integration withMSSharePoint 2010, 2013 andMSOutlook.
• Good understanding of SDLC, Project Planning, Inspection and Reviews, Requirements gathering and analysis.
• Experience in Microsoft Dynamics CRM 2011, CRM 2013, CRM 2015 and CRM 2016.
• Experience in MS CRM Data Integration towards import/export of data using SSIS and Custom application development.
• Design and integrate business processes and data flows between CRM applications and other applications.
• Deploy CRM configure, Customizations plus Report and Dashboard creation.
• Configure teh application to meet Client’s requirements using teh Microsoft Dynamics CRM Customization Tool, Workflow Tool, and SDK.
• Extensively used Plugins Registration Tool to register C# plugins & Custom Workflow Activities in CRM.
• Hands on experience onDynamicsCRMforms Customization using JavaScript and integration ofCRMwith other Web/Windows applications.
• Experience in design, development of User Interface (UI) applications and implementation of Internet/Intranet applications using C#, ASP.NET (MVC), Web Services, IIS Server, HTML, DHTML, CSS, JavaScript, jQuery, Angular JS, XML and XSL including COM and SQL.
• Good noledge on Object - Oriented Programming concepts (OOPS) such as: Encapsulation, Inheritance, Polymorphism, Data Abstraction and Relational Database Management System (RDMS) Concepts.
• Worked extensively with Agile Methodologies such as Extreme Programming, Scrum, Waterfall Methodologies, Test-Driven Development (TDD) and Design Patterns.
• Good noledge of Web Development skills like HTML5, CSS3, AJAX, XML, JQuery, JavaScript, Angular JS, Bootstrap and Microsoft Visual Studio 2005/2008/2010/ 2012/2013/2015.
• Experienced in MS SQL Server 2008/2012/2014 & Oracle database 9i/10g/11g design and development in writing Stored Procedures, Views, Triggers, Packages, Sequences and User Defined Functions.
• Has good experience of SSRS (SQL Server Reporting Services) and SSIS (SQL Server Integration Services), Dashboard customization with complex charts built from SSRS.
• Strong exposure and understanding of Business Strategy, Requirement gathering and solution designing, planning Implementation, Configuration and advanced customizations of Microsoft Dynamics CRM Implemented AJAX calls for better user experience
• Built RESTful API’s using ASP.NET Web API by elimination SOAP.
• Used client side scripts like JavaScript & JQuery extensively to maintain appropriate balance between server side and client browser capabilities.
• Experience in Consuming CRM API for development of Custom API Libraries for front end development.
• Good noledge of Microsoft IIS server 6.0/7.0/7.5/8.0.
• Customer oriented, highly versatile, innovative, excellent interpersonal and communication skills.
• Good analytical, communication skills and ability to work independently and also perform as part of a team.

TECHNICAL SKILLS

ERP/CRM Applications: Microsoft Dynamics CRM 2011, CRM 2013, CRM 2015 and CRM 2016.

Languages & Scripts: C, C++, C#, JAVA, CSS, JavaScript, Jquery, XML, XSL, XSLT, HTML, VB.NET, T-SQL, PL/SQL.

.Net Frameworks & Others: .NET 3.0/3.5/4.0/4.5 , ASP.NET, MVC, C#, AJAX, WPF, WCF, REST, Windows & Web Services.

APIs: Web/Windows Services, Windows Forms, LINQ, Collections, ADO.NET, Web Browser, Entity Framework, MVC, Nu-Get.

Concepts: OOAD, Design Patterns, Refactoring, Agile.

Databases: SQL Server 2005/2008/2012/2014 , Oracle 9i/10g/11g /12c and MS Access.

Reporting Services and Tools: SSRS, SSIS, Crystal reports.

Operating Systems: Windows XP/Vista/7/8/10, Linux.

PROFESSIONAL EXPERIENCE

Confidential, Jersey city NJ

MS Dynamics CRM Developer

Responsibilities:

• Involved in story discussions in understanding business requirements, analysis and study ofcustomers' requirements.
• Implemented MicrosoftDynamicsCRMapplication based on teh business requirement.
• Assist in Upgrade/Migration from MicrosoftDynamicsCRM using both externally available tools and self-built tools.
• Created and developed Microsoft Dynamics CRM Custom Web Pages to plug into out-of- teh box MS CRM Solution using HTML.
• Developed several client-side extensions using JavaScript, CSS and HTML.
• Generated of data from Excel source toCRMusing SSIS.
• Implemented and customize reports in teh system by using SQL Server Reporting Services (SSRS) to provide data for demand planning and opportunity management.
• Customized Workflows and Plugin’s for automated processes, based on requirement from sales and marketing department to increase visibility and efficiency.
• Provided end-users training for CRM system with post deployment support.
• Extensively used XRM Tool Kit for customizing Site Maps, Bulk Record Updates, Bulk Workflow Execution.
• Performed data consistency and performance tuning TEMPeffectively with SQL Profiler, Index Tuning Wizard.
• Developed SQL scripts to insert, update and delete data in MS SQL database tables in OLTP environment.
• Involved in MicrosoftDynamicsCRMdata capture, integration, auditing, data mapping, importing data and Creation of interfaces.
• Customize MicrosoftDynamicsCRMEntities, Create multiple forms (security based) on entities, add Custom JavaScript on form events and add web resources, navigation links to achieve teh business requirements.
• Using Cascading Style Sheets (CSS) for styling web form UI controls.
• Used ASP. Net validation controls for validating user input in teh web forms.
• Created SSIS packages for different data loading operations for many applications.
• ManagedCRMweb service and developed a custom service using WCF to provide extended functionalities to teh common methods ofCRM.
• Configuration of MicrosoftDynamicsCRMwith Microsoft Outlook 2013.
• Integrated Custom WCF Service with other applications.
• Imported existing application into MicrosoftDynamicsCRM using teh WCF service.
• Managed extensively JQuery & JavaScript for client side validations and access data within teh HTML Controls.
• Collected existing infrastructure information including Active Directory, SQL server, Reporting Server instance for implementation of MicrosoftDynamicsCRM2013 system.
• Used SSIS Import data into teh system using multiple sources.
• Used SSRS create reports in teh system to provide accurate data for business decision making.

Environment: Microsoft DynamicsCRM 2015,2013, .NET Framework 4.5, C#.Net, ASP.NET, Visual studio 2013, CSS, HTML, Ribbon Editor Tool, MSCRMDeveloper Toolkit, Plugin Registration Tools, SQL Server 2014, SSIS, SSRS, Java script, Jquery, XML, Outlook 2013 and TFS.

Confidential, Chicago, IL

MS Dynamics CRM Developer

Responsibilities:

• Design and customize Dynamic CRM forms, ribbons, site map, workflows, Dialogue.
• Analyze teh requirement and do High level and Low level architectural design.
• Developed UI interface using HTML, Java Script, CSS, Jquery.
• Involved in Dynamics CRM data capture, integration, auditing, data mapping, importing data and creation of interfaces.
• Imported contacts from existing application into MS Dynamics CRM 2013 using teh WCF services.
• Created Custom Plugins with CRM.
• Created Custom Forms and integrated with CRM.
• Used CRM SDK to perform operations on CRM Entities.
• Implemented changes in coding and design using noledge of C#.
• Developed solutions for diverse programming scenarios in Object Oriented Programming (OOP) concepts such as: encapsulation, inheritance, polymorphism, and abstraction.
• Conducted release testing, bug verification and software testing.
• Code review of plug-in and custom Asp.net MVC Application.
• Responsible for application code and version control using TFS.
• Used LINQ to SQL for querying teh database and for data manipulation tasks.
• Design and Developed custom Plug-in and workflows.
• Used various report items like tables, sub report and charts to develop teh reports in SSRS.
• Involved in all phases of Agile Scrum Process like stand up, Retrospective, Sprint planning meetings.
• Extensively worked in teh MVC design pattern with Razor engine for teh better website performance
• Created ETL packages with different data sources (SQL Server, Flat Files, Excel source files, XML files) and then loaded teh data in to destination tables by performing different kinds of transformations using SSIS/DTS packages.
• Customize Dynamics CRM entities, create multiple forms (security based) on entities, add custom.
• Implemented Event Handlers and Error Handling in SSIS packages and notified process results to various user communities.
• Worked on Business logic coding, testing and UI Design.
• Involved in Deployment and Troubleshooting issues in teh application.
• Supporting Operations team during deployment and troubleshooting teh production issues at that time and on regular basis.
• Agile software development methodology.
• Troubleshoot production issues.
• Design and Developed SQL stored procedures.

Environment: Microsoft CRM 2013, Agile, CRM SDK, visual studio 2012, ASP.Net MVC, C#.Net, ADO.NET, WCF, JQuery, Bootstrap Framework, MS SQL Server 2012, AJAX, JSON, SSRS, LINQ, TFS 2012 - Bug Tracking Tool version.

Confidential, Boston, MA

MS Dynamics CRM Developer

Responsibilities:

• Integrated MSCRM with Messaging system via WCF services,CRMPlug-in, Custom CRMJobs.
• Install, configure, and Manage Dynamics CRM server.
• Migrate from MS CRM 2011 to MS CRM 2013.
• Customize MS CRM on business requirement.
• Developed UI using jQuery and Java script for interactive cross browser functionality and complex user interface.
• Customization of application using JavaScript and Visual Studio 2010.
• Creating custom entities, Views, forms, Ribbon, Sitemap, and Web Resources.
• CRM2013 Installation and configuration for Sales department.
• Customized Dashboards based on teh custom reports and charts created Used Visual studio test project and performed unit testing including both automated and manual testing.
• Used JavaScript on Load, Save and Changed event of CRM control.
• Generated various reports with drilldowns, calculated members, dropdowns from teh cubes by connecting to Analysis server from SSRS.
• Developed OLAP cubes, wrote queries to produce reports using SQL Server Analysis Services (SSAS) and Reporting Services (SSRS), Dashboards.
• Development of plugins, Custom Workflow using C#.
• Involved in teh design, development and support of Charge Code Assignment using Microsoft Dynamics CRM 2011, Scribe Insight, SSRS, SQL Server, and SharePoint Server 2010.
• Implement ASP.Net Project with MS CRM using Web Services.
• Developed out-of- box workflows and custom workflows for CRM 2013/2011 based on user needs.
• Developed strategic training materials and deliver administration, managing, and end user training on how to get teh most out of their CRM implementation.
• Provided Road maps for futureCRMenhancements.

Environment: MSCRM 2011,CRM 2013,MSSQL Server 2010, XRM Toolkit, SQL Server Reporting Services, TFS, Visual studio 2012, C#, Plug-in, Java Script, HTML, XML, WCF Services.

Confidential

.NET/CRM Consultant

Responsibilities:

• Gathered end-user’s business requirements and translated them into CRM Application Functions using Web Pages/Win Forms with C#.
• Created and developed Microsoft Dynamics CRM Custom Web Pages (callout, workflows, data migration, e-mail integration, new web forms) to plug into out-of- teh box MS CRM Solution.
• Migrated Data from Microsoft DynamicsCRM4.0 to Microsoft DynamicsCRM2011
• Prepared charts which includes Task Assignment, Providing Estimates, setting up delivery dates and conducted scrum meetings as when needed.
• Analyzed, developed and integrated Custom Dashboard’s for Customer Service Management.
• Developed custom CRM Web Application Systems by using C#, SQL Server for supporting end users operations of small and medium business.
• Developed MS CRM 4.0 plug in and work flow assembly to support accounting and customer services business process for system integrator client.
• Integrated Web application with MS CRM by using Iframe and MS CRM Web Services.
• Developed Multiple Presentation Layers with several Graphical User Interfaces using Web Forms, VB.NET and C#.NET.
• Developed several Navigation Menus, Toolbar Controls, navigation bar items using HTML, CSS, Java Script.
• Provided guidance with support for clients and internal consultants to utilize CRM System.
• Gathered requirements, involved in design/development/testing and documentation of various CRM/.Net./MS Dynamics tasks.
• Automated Workflow construction, customization and implementation.

Environment: MS Dynamics CRM 4.0, CRM 2011, .Net Framework, Visual Studio 2008, C#, WCF, JavaScript, MS SQL 2008, ADO.NET, XML/XSLT, .Net Web Services, CSS, HTML, WCF, SSIS and win forms.

Confidential

Software Developer

Responsibilities:

• Extensively worked with Web Forms using ASP.NET and C#.NET.
• Involved in teh database design and data collection using SQL Server 2005.
• Used C#.NET Technology for server side programming
• Used Data list, Repeater, Data grid, Place Holder controls to show teh data in teh UI.
• Involved in Developing Components for Business Layer and Data Layer.
• Designed and developed Web Forms using ASP.NET for teh user interface.
• Using teh Code behind Class technique and retrieving data using ADO.NET with ASP.NET.
• Involved in writing Complex queries, stored procedures SQL server.
• Utilized ADO.NET technology extensively for data retrieving, querying, storage and manipulation.
• Validated user input on Web Forms using validation controls like Compare Validator, Range Validator, Regular Expression Validator and Custom Validator. Also Performed Client side validations for teh same.

Environment: C#, ASP.NET, ADO.NET, visual studio 2008, SQL Server 2005, web forms, IIS 6.0, win forms, MS Access, MS Excel.