SUMMARY

• Around 6 years of experience in analysis, design, development and deployment of web application using client - server technologies.
• Worked with distributed and object oriented programming in N-tier architecture with Microsoft technologies
• Around 4 years of experience in MS Dynamics CRM On-Premise and Online (2015, 2013 & 2011) implementation and customization.
• Experience in end-to-end SDLC and a thorough understanding of CRM concepts demonstrated by developing Microsoft Dynamics CRM and custom, data-driven .Net applications.
• Expertise in developing custom Plug-in and workflows using CRM SDK and C#.NET.
• Experience in CRM web services/WCF interface and LinQ based queries to perform CRUD operations.
• Hands on experience in consuming CRM APIs for development of custom API libraries for front end development and external service integration.
• Proficient in design and development of web based applications using ASP.NET, C#, ADO.NET, WCF and Silverlight.
• Extensively worked on WCF and Web Services to provide SOA architecture and Configuration based activation applications on SOAP and REST protocols.
• Extensively worked on designing and developing web applications using HTML5, CSS3, XML, JavaScript, JQuery, LINQ and AJAX.
• Expert knowledge in designing and normalization of relational database, creating complex database queries using SQL queries, stored procedures, Functions, Views, Indexes and Triggers, Rules, Defaults, user defined data types and functions in SQL Server.
• Hands on experience in SSRS for development of reports for CRM and other applications.
• Experience in using SSIS for data migration from and to CRM Systems using script components as well other 3rd party tools.
• Experience with several design and development tools like MS Visio, VSS and XMLSpy.
• Experience in implementing Agile Methodology for application development.
• Expertise in project and code documentation during various stages of SDLC.
• Strong analytical, problem-solving, and inter-personal skills with excellent written and verbal communication skills.
• Excellent interpersonal abilities, a good team builder, leader and member along with ability to work under pressure to meet deadlines.

TECHNICAL SKILLS

.NET Technologies: ASP.Net 3.5,4.0, 4.5, C#.NET, ADO.NET, WCF, Windows Workflow(WF)

Languages: C#, T-SQL

Web Technologies: XML, HTML, DHTML, CSS, XSLT, JavaScript, jQuery

Middleware: ADO.NET, WCF, XML Web Services

Databases: MS SQL Server 2008/2012

Web/App Servers: MS-IIS

Version Controls: Visual Source Safe(VSS),TFS

Methodologies: E-R Modeling, DFD

Tools: Visual Studio. Net 2008,2010, 2012 BIDS, MS Visio, XMLSpy

Reporting Tools: SSRS

Operating System: Windows 2008/7.0/2012

PROFESSIONAL EXPERIENCE

Confidential - San Ramon,CA

CRM Developer

Responsibilities:

• Leading and/or participating in discovery analysis meetings with the client to understand current business processes that need to be incorporated into Dynamics CRM 2015.
• Configure and implement CRM functional and application modules, encompassing sales, Marketing, Service and CDD( Customer Due Diligence).
• Creating documentation to define workflow and requirements and implementing custom workflows into business process to automate and enhance sales process.
• Wrote, debugged and deployed plug-ins using Visual Studio and C# to coordinate the Customer Account and Employee entities
• Used MS Dynamics CRM SDK, WCF, and LINQ to interact with data from the CRM system
• Integrated SQL Server 2012 with CRM using SQL Stored Procedures, Functions, Triggers, and Importing/Exporting data from legacy data sources using SSIS.
• Using CozyRoc Adapter integrated with SSIS to migrate Data from Oracle Database, SalesForce, SQL Database into Dynamic CRM
• Developed dynamic reports using CRM reporting interface and SSRS and deployed it on the CRM that were used in the application depending on roles.
• Used ASP.Net, AJAX, and JavaScript framework to create UI and bind the data from business layer.
• Involved in bug fixes/upgrades, unit testing and integration testing.
• Involved in performance issues and code optimisation.
• Involved in deployment of the application in the production and maintained post production activities.
• Developed Duplicate detection rules to prevent Duplication in Cross entities.

Environment: Microsoft Dynamics CRM 2015, Visual Studio 2013, .NET 4.5, C#, WCF, JavaScript, SQL Server 2012, SSRS, XML, HTML, CSS.

Confidential - Indianapolis, IN

CRM Developer

Responsibilities:

• Configured Microsoft Dynamics CRM and Customized (Entities, Custom Attributes, Custom Views and Forms), as well as Dynamics CRM application development using CRM SDK.
• Configured plug-ins and custom workflow activities consuming CRM Services using CRM SDK and wrote unit testing cases to ensure processes get expected results.
• Customized Microsoft Dynamics interfaces using JavaScript and also for client side data validation.
• Used JQuery $.ajax to perform requests against the Microsoft Dynamics CRM web services and handled the response message.
• Used Knockout JS library to implement Model-View-ViewModel (MVVM) Pattern and used Require JS library as module loader.
• Customized CRM command bar (ribbon) using Ribbon Workbench.
• Configured Chart, view, web resources and SSRS customer Report components on CRM dashboard.
• Configured CRM Outlook add-on to synchronize CRM with Outlook for end users.
• Followed agile based methodologies and used Team Foundation Server (TFS) as agile tools for the project.
• Used CRMSolutionManager within Visual Studio to simplify Creating, Editing and Publishing of web resources and plugins.
• Communicated with BA to gather requirements and clarification for user stories and helped QA prepare testing data.
• Created training materials and held live demonstrations for end-users, provided user support.

Environment: Microsoft Dynamics CRM 2013, Visual Studio.NET 2010, C#, ASP.Net, WCF, JavaScript, SQL Server 2012, SSRS, SSIS, Excel, Access, Active Directory

Confidential - Mount Laurel, NJ

CRM Developer

Responsibilities:

• Doing the initial setup of Production environment in order as creating Business Units, Roles, Territories, users and then importing accounts with assigning ownership.
• (Entities, Custom Attributes, Custom Views and Forms), as well as Dynamics CRM application development using CRM SDK.
• Configured plug-ins and custom workflow activities consuming CRM Services using CRM SDK and ensure that processes will work efficiently and will conform to IT standards.
• Automated Marketing module to send on-demand bulk e-mails, track responses and schedule campaigns to their customers with a forthcoming event details.
• Customized, Microsoft Dynamics interfaces using JavaScript and also for client side data validation.
• Create ad-hoc queries from SQL Server databases for custom reporting needs and attached reports with CRM.
• Used SSIS packages to automate all the ETL/Data cleansing tasks, including CSV import add transforming data from one table to another.
• Configured CRM Outlook add-on to synchronize CRM with Outlook for end users.
• Managed the software configuration change management for code/requirements/design/versions.
• Created training materials and held live demonstrations for end-users, provided user support.

Environment: Microsoft Dynamics CRM 2013, Visual Studio.NET 2010, C#, ASP.Net, WCF, JavaScript, SQL Server 2012, SSRS, SSIS, Excel, Access, Active Directory

Confidential - New York, NY

CRM Developer

Responsibilities:

• Involved in implementing Microsoft Dynamic CRM 2011(installation/Configuration/Customization).
• Communicated with business users to gather requirements for their new CRM system, and prepared Software Requirement Spec Document, Design Document.
• Followed Sure Step agile based methodologies for the project.
• Used Microsoft Visio to create Case Diagrams, Sequence Diagrams.
• Involved in creating/updating custom entities, forms, and views in MS Dynamics CRM 2011.
• Customized Microsoft Dynamics CRM 2011 interface using CSS, customizing plug-ins and workflow.
• Used ASP.Net, AJAX, and JavaScript framework to create UI and bind the data from business layer.
• Involved in bug fixes/upgrades, unit testing and integration testing.
• Involved in performance issues and code optimisation.
• Involved in deployment of the application in the production and maintained post production activities.
• Conducted end user training.

Environment: /Tools: MS Dynamic 2011, .Net Framework, Visual Studio 2012, C#, WCF, REST, SOAP, ASP.NET 3.5, JavaScript/AJAX, JQuery, MS SQL 2008 R2, XML, HTML, CSS, MS Visio

Confidential -Raleigh, NC

CRM Developer

Responsibilities:

• Leading and/or participating in discovery analysis meetings with the client to understand current business processes that need to be incorporated into Dynamics CRM 2013.
• Conduct detailed analysis sessions with end users and business subject matter experts (SMEs).
• Configure and implement CRM functional and application modules, encompassing sales planning, order management, account and contact management, and commission management.
• Creating documentation to define workflow and requirements and implementing custom workflows into business process to automate and enhance sales process.
• Designed and integrated ASP.NET front-end using WCF Web Services and LINQ, and implemented client side validations for Web-server controls. Extensively used .NET validation controls for Client side validations.
• Participated in modifying and changing the architecture of the current Student Retention application
• Wrote, debugged and deployed plug-ins using Visual Studio and C# to coordinate the student and program entities
• Used MS Dynamics CRM SDK, WCF, and LINQ to interact with data from the CRM system
• Used XRM to interact with data from the CRM system
• Integrated SQL Server 2012 with CRM using SQL Stored Procedures, Functions, Triggers, and Importing/Exporting data from legacy data sources using SSIS.
• Developed dynamic reports using CRM reporting interface and SSRS and deployed it on the CRM that were used in the application depending on roles.
• Developed Main view and Single view Dashboards as an extension of Dynamics CRM. Implemented "At a Glance" overview system for users to productively process selective information based on specified criteria. Surveyed variety of users to develop customized dashboard according to their roles.
• Developed Duplicate detection rules to prevent Duplication in Cross entities.
• Coordinated geographically distributed Team (Onshore/Offshore Model) to expedite custom solutions and testing.
• Verified deliverables for each phase with project stakeholders and was actively involved in Product Technical Training to peers and users of CRM Application.

Environment: /Tools: Microsoft Dynamics CRM 2013, IIS 8.0, C#, SQL Server 2012, AJAX, JavaScript, DHTML, XML, Web Service, Windows Server 2012

Confidential

.Net Developer

Responsibilities:

• Involved in the requirements gathering, analysis, design, code review and development stages.
• Developed Multi - Tier Application in .NET using 3 layers approach.
• Presentation layer was developed using Winforms, business layer developed using C#, and data access layer developed using ADO.NET in C#.
• Developed reusable UI widgets such as the navigation menus.
• Design and developed static and dynamic pages validating Client side and Server side script
• Used JavaScript for client side validation and design of the web site to suit other browsers.
• Used AJAX controls & techniques while designing the Summary page to present data dynamically and to allow interaction.
• Worked intensively on User Interface.
• Developed CSS and involved Master Pages to user interface uniformity.
• Deployed triggers for e-mail confirmations.
• Wrote Stored Procedures, Transactions, Triggers and SQL-Statements to access data from SQL Server Database.

Environment: /Tools: MS CRM4.0, SQL Server 2005, IIS 6.0, C#.Net, AJAX, Visual Studio 2008

Confidential

.Net Developer

Responsibilities:

• Involved in full SDLC followed by agile methodologies to produce high quality software model using N-Tier Architecture
• Designed front end User Interface with help of ASP.NET, Ajax Controls, and CSS.
• Implemented web based front end using ASP.NET, JQuery, CSS, HTML controls and business logic using C#.
• Developed UI Screens using ASP .NET Windows Forms and C#.NET.
• Developed various screens and validations using JavaScript and jQuery.
• Extensively used ASP.NET Data Grid and Data List. Controls for displaying the data.
• Used Ajax Update Panel for faster post back of the data and prevent flickering of the screen.
• Designed and implemented XHTML/HTML by using XSLT, XML.
• Implemented a separate query processing using LINQ and created data entry web applications, with LINQ to SQL CRUD operations.
• Responsible for maintaining a session of messages between a client and a service using WCF facilities.
• Worked on designing and coding (WCF) Service Contracts, Data Contracts and Operation Contracts.
• Successfully tested each new feature by writing a test case in Test-driven development
• Designed and generated reports using SSRS.

Environment: /Tools: C#, ASP.NET 4.0, MVC 3.0, WCF, ADO.NET, JavaScript, JQuery, CSS, AJAX, HTML5, XML, XAML, IIS 7.0, SQL SERVER 2008 R2, MS Visual Studio 2010, SSIS, SSRS.

Confidential

.Net Developer

Responsibilities:

• Involved in Requirements Gathering, Design & Analysis of the Customer Specifications, Development and Customization of the Application.
• Used MVC for separating the application object model from GUI.
• Developed web based applications using ASP.NET, C#, MVC, JQuery and AJAX.
• Configured security features for the application using Form Based Authentication and Role Based Authorization using C# and ASP.NET.
• Designed and Developed Master Pages, Themes and Skins in ASP.NET to achieve consistent, rich look and feel of the web site.
• Used Sessions, Cookies and Application Level State Management in Application.
• Implemented JQuery UI core interaction plug-in for advanced effects built on top of JQuery JavaScript Library.
• Implemented AJAX and used AJAX Controls toolkit to improve performance, responsiveness, interactivity and features of application.
• Performed validations on Web Forms using .NET Validation Controls and also Client Side Validation using JavaScript.
• Designed WCF with SOA to support Distributed computing where services were consumed by end users.
• Created Stored Procedures, Functions, Views and Triggers in MS-SQL database using T-SQL for regulate and maintain complex data.
• Designed reports in multiple formats using SSRS.
• Performed TDD, Unit Testing and Performance Testing using MS Test.

Environment: /Tools: ASP.NET 3.0, Microsoft Visual Studio 2008, C#, MVC 2.0, ADO.NET, ADO.NET Entity Framework, AJAX, XML, HTML, JavaScript, WCF, WPF, SQL Server 2008, SSRS.