FileNet P8 Administrator Resume Profile

OBJECTIVE

A qualified FileNet P8 Technocrat and a dynamic IT professional having rich and insight experience 8 yrs and enhance the organization by using my past training and skills to secure a position as a FileNet P8 Administrator.

Area of Strength

v IBM FileNet P8 Administration

v Business Process Management

v Project Delivery

v Insurance and Medical sector

v Business requirement and review

v Production/UAT support and activities

v FileNet P8 Architecture

v Enterprise Content Management

v Incident, Problem and Change Management

v Team Building and Mentoring

v Logistics and Banking sectors

v Education sector

Profile Highlights

v Imparted technical support with clients and other technical staff, Evaluated business requirements and suggested technical solutions, Formulated strategies and solutions, Established policies and procedures and imparted capacity planning

v Managed support and maintenance of FileNet application environment, Coordinated with vendor and functional business leaders,

v Administered FileNet P8 and maintained metadata structure, Handled FileNet security model, Executed user and application provisioning,

v Strong knowledge of Installation, configuration, upgrade, migrate project on FileNet P8 with different platforms.

v Assisted appropriate persons and business, Outlined archive rule sets and integration points, Reviewed service requests and imparted estimates and timely updates

v Extensive experience in Project Deliver Management involving Initiation, requirement, Project scope, planning, Timeline and designed.

v Specialized in Enterprise content and Business Process Management through IBM product knows as FileNet P8 BPF with different version of it.

v Amazing ability to manage in a team, Excellent customer facing skills, Superior analytical and problem solving skills

Technical Skills

Servers WebSphere and WebLogic

Operating Systems LINUX, AIX, Solaris, Windows 2000/2003/2008/XP/Win7/Win8

Database MS SQL server 2005/2010, DB2, Oracle

ECM Platform FileNet P8 3.5, 4.0, 4.5, 5.1 and 5.2

ECM Suites Installation, Configuration and Administration of content Engine, Process Engine, Records Manager, IBM Content Collector ICC , IBM Content Navigator ICN , Content Platform Engine CPE , Content Search Services CSS , Image Services, Process Analyzer, IBM Enterprise Records 5.1.2, DataCap, Cognos integration with ICN. ICC integration with SharePoint. Business Process Framework BPF , Kofax and Docue Capture, eDiscovery Manager. Tools - XManager, Putty, WinAsP, HPSM, Codesk, Servicedesk, OVSD, Mstsc/Console, Toad, Rapid SQL, Jruby, Reflection X, MobaXterm

FileNet IS Products: Installation, Configuration and Administration of IS, IDM web services, IDM desktop, FileNet Capture and ISTK.

Confidential

Responsibilities: -

Set up new infrastructure on new FileNet P8 5.2 in 3 regions Dev, QA, PROD, Setup Load Balancer and Cluster farm of CE and AE, ICN upgrade and fix pack on P8 5.1, CE, PE, XT, CSS and IER fix pack on P8 5.1, New Object store creation in 5.1 env, Migration plan and approach documentation for P8 5.1 to P8 5.2, Business requirement documentation with client or business person, Incident handling and troubleshooting the infrastructure support, Mentor junior FileNet admin, Performance Tuning of existing infrastructure and best practice

Confidential

Set up new infrastructure of P8 5.2, Cluster configuration, JVM creation, ISS creation, ICN 2.0.3 , eDiscovery Manager 2.2.2.2, IER 5.1.2, XT 1.1.5.2 upgrade, Apply FileNet P8 CE, PE, RM and Image Service IS fix pack on all servers across environments, ICC 3.0 installation, configuration, create, Update modify the ICC jobs, Monitor all FileNet P8 and Image Service IS Components.

Confidential

Developing utilities for the Production support team thus automating the work and reducing the work load like Start Stop Cluster servers, Purge events, and Delete downloaded files , Purge event at regular interval, start stop clusters servers during downtime, delete images from CE, Troubleshooting and resolving production issues using ticketing tools, Quality processes and procedures, Contributed in Disaster Recovery and HACMP setup of FileNet 4.0, Process Engine related configuration Queues, Event logs, PTM, Roaster , Content Engine configuration FEM setup, Document class, Custom Object, Folder Class, Search Templates, Security implementation, Choice list, events subscription .

Confidential

Coordinating with development and support teams, Testing and reporting issues to Dev team, Ticket logging with respective team in-order to fix issues, Analyze and troubleshoot the issues, L3 - Incident Change management, Involved in server data updating and checking for integrations of applications, Checking for the exceptions occurred and making necessary changes to the code rectify it, Performance monitoring and tuning using performance tuning guide.

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