SUMMARY

• Over 8 years of IT experience with exceptional skills in Analysis, Object Oriented Design, Development and Implementation of Web Applications and Windows Applications using various Microsoft technologies.
• 5yrs of experience in implementation and customization of Microsoft Dynamics CRM 2015, 2013, 2011 using C#, ASP.NET, HTML, JavaScript, XML, and SQL Server.
• Experience in setting up Microsoft dynamics CRM environments (Both On - Premise and Online) and demonstrate them to potential prospects.
• Experience in integration of MSCRM with internal and external third-party/ enterprise level applications.
• Involved in migration of Microsoft Dynamics CRM from older versions to the most recent ones.
• Experience in Software Development Lifecycle (SDLC) using various software development methodologies like Waterfall model.
• Converted .Net application to MicrosoftAzureCloud Service Project as part of cloud deployment.
• Responsible for creating the data migration strategy and data mapping for theCRMData Migration.
• Good experience in Creating and developing Microsoft Dynamics CRM Custom parts (workflow, data migration, and new web forms, Entity, Sitemap & Ribbon Customizations) to cater business needs of customer.
• Experience in using Microsoft Dynamics CRM SDK, CRM for Outlook (Online/Offline), Data Migration Tools, and Scribe etc.
• Good experience in creating and managing Entity Relationships& Relationship Behaviors, Form Customization, View Customization and Ribbon Customization using Ribbon Workbench and Ribbon editor.
• Developed custom applications using SOAP and REST based CRM Web Services.
• Good experience in writing complex JavaScript for form level validation, record creation and getting data using AJAX/JSON call using CRM web services and OData Queries.
• Experience in Validating Management and Quality Assurance and experience of scripting, reviewing and conducting User Acceptance Tests and verifying performance, reliability and fault tolerance issues.
• Developed C# plug-ins for several Microsoft Dynamics CRM solutions.
• Perform gatheringbusinessrequirements needs and translate intoMicrosoftDynamicsCRM functions.
• Customized Microsoft Dynamics CRM organizations at the entity, relationship, reports, workflow, dialogs, and business unit/user role permission level.
• Experience in writing LinQ based queries to perform CRUD operations.
• Hands on experience in reports development using SQL Server Reporting Service (SSRS), Crystal Reports and also experienced in developing integration packages using SQL Server Integration Service (SSIS).
• Performed gathering of business requirement needs and translated into Microsoft Dynamics CRM functions.
• In-depth practical knowledge of all modules and features of Microsoft Dynamics CRM 2015, 2013, 2011 and 4.0 versions and also have good exposure in other areas of project execution like Customer facing, Requirement gathering and analysis, Consulting, Solution Designing, Documentation, Implementation, Development and support of Business Solutions.
• Involved in installation, configuration, administration and customization of the Microsoft SharePoint Server 2010.
• Strong experience working withHTML5, CSS,CSS3, JavaScript, JQuery, JSON, AJAX.
• Implemented code version maintenance/tracking using Microsoft Team Foundation Server (TFS).
• Created process models, specifications, diagrams, and charts to provide direction to developers and/or the project team.
• Experience working in Agile environment and participating in Agile ceremonies - Sprint Planning, Sprint Commitment, Daily stand-up, Continuous Release planning, Sprint.
• Proven ability to analyze problems, root causes and develop innovative solutions to business challenges and streamlining operations.

TECHNICAL SKILLS

Microsoft Technologies: Microsoft Dynamics CRM 2015/2013/MS CRM 2011/4.0, .NET Framework 2.0/3.0/3.5/4.0 , ASP.NET, ADO.NET, Web Services, WCFWPF, WSDL, SOAP, LINQ, Power Shell,Azure.

Web Technologies: HTML 5, JavaScript, VBScript, XML, CSS3, AJAX, REST, SOAP, WSDLLanguages C#, VB.Net, C, C++, T-SQL, PL/SQL

Database: SQL Server 2012/2008/2005 , Oracle 11g/10g

Development Tools: MS Visual Studio 2013/2010/2008/2005 , Adobe DreamweaverMS Visio, IBM Rational Rose and Microsoft Testing Tools

Version Controller: Team Foundation Server (TFS), Tortoise SVN

Reporting Tools: SQL Server Reporting Services (SSRS), Crystal Reports 10/11

Web Servers: Internet Information Services (IIS) 7.5/7.0

Operating System: Windows XP, Windows 7, Windows Server

PROFESSIONAL EXPERIENCE

Confidential, Naperville, IL

Sr. MS CRM Consultant

Responsibilities:

• Understanding Customer Requirements and doing Gap-Fit analysis with respect to Microsoft Dynamics CRM 2015.
• Creations of Documents like Functional Requirement Specification, High Level Design, Low Level Design, Unit test Document, Change Control Documents, and Release Checklist.
• Installation of CRM for different environments like Development, Staging, Production.
• Configuring Internet Facing Deployment (IFD) on CRM Environment.
• Creating Unmanaged Solution in Development Environment.
• Creating Entities and relationships in Microsoft Dynamics CRM 2013.
• Creating Entity Attributes, Entity Forms, User Roles and Field Security Profiles.
• Creating Workflows, Plugins, Actions.
• Creating WCF Web service for integration with SAP system.
• Creating JavaScript customizations for various Entity forms.
• Creation of Views, Dashboards and SSRS Reports for various Users according to their roles.
• Evaluated impact of Microsoft patches, service packs, and upgrades on the platform and collaborate with Quality Assurance for testing and deployment
• Exporting Managed solution from Development environment for moving Customization to QA and Production Environments.
• Deployment of Customizations in the Production Environment during Go-Live phase of the Project.
• Used agile methodologies using Sure Step process.
• Executing Bug-Fixes and Change Request during Maintenance Phase.
• Maintenance of SQL Server and doing the Performance Management like monitoring Fragmentation of indexes, Updating the Statistics, evaluating Query Performance, creating Non-Clustered Indexes, setting Max Server Memory, setting RCSI(Read Commit Snapshot Isolation).

Environment: Microsoft Dynamics CRM 2015, Visual Studio.NET 2015, JavaScript, SQL Server 2008/2012, SSRS.

Confidential, St Louis, MO

Dynamics CRM Sr. Technical Consultant

Responsibilities:

• Involved in the design, development and support of Charge Code Assignment and Time Sheet Approval using Microsoft Dynamics CRM 2011/2013, Scribe Insight, SSRS, SQL Server, and SharePoint Server 2010.
• Worked extensively on defining application functional requirements, Use Case, Test Cases, Application usability requirements, UI specifications and application process flow.
• Dedicated and client focused Business Analyst with over two years of experience in the implementation and support of Dynamics CRM solution.
• Involved in the planning and migration to Dynamics CRM 2013.
• Involved to implement complex functionality using plugins.
• Develop interfaces and bridges using WCF SOAP Services between CRM 2011 and existing enterprise applications for accurate and secure data flow within the enterprise.
• Upgraded the JavaScript code written on Account, Opportunity, Products, Order form to use the Latest Xrm.Page DOM of Microsoft Dynamics CRM 2013.
• Upgrading the plugins and custom workflow libraries code to use the Microsoft Dynamics CRM SDK libraries, Messages etc.
• Review QA/UAT test scripts to identify any gaps and assess the priority of defects identified during QA/ acceptance test and post production.
• Hard coded all pages on the companies' site using the latestHTML5,CSS3, JavaScript and jQuery.
• Was responsible for implementing proposed solution.
• Consume data and services from other enterprise applications and update related CRM 2011 entities accordingly.
• Worked in customizing Microsoft Dynamics Solutions to enhance operational and business processes by building Workflow and Dialogue processes, creating Entities, Attributes, Entity relationships, Views and Forms.
• Developed plug-ins to encrypt social security number (SSN) of contacts.
• Uploaded data from old data sources into Microsoft Dynamics CRM.
• Extensively used application capabilities such as queues, activities, data import, charts and dashboards.
• Created teams and security roles to implement role-based forms.
• Integrated SharePoint and other web applications with MS CRM by using IFrame and MS CRM Web Services.
• Involved in Ajax scripting (jQuery framework) for dynamically loading user controls.
• Developed Custom reports using Microsoft reporting services (SSRS), also involved in development of complex reports using C#.
• Review low level design documents and pseudo code along with the team.
• Developed Rich Look Dashboards using PowerBI.

Environment: .net Framework 4.0, Microsoft Dynamics CRM 2011/2013, MS Dynamics CRM 2011 SDK, C#.Net, ASP.NET, Visual Studio 2010/2012, IIS 7.0, JavaScript, XML, SQL Server 2008/2012.

Confidential, New York, NY

Dynamics CRM Analyst

Responsibilities:

• Involved in implementing Microsoft Dynamic CRM 2011(Configuration/Customization).
• Gather business requirements and performed gap analysis. Prepared effort estimation based on the customization of new CRM system.
• Prepared requirement, design documents and high level project plan.
• Designed E-R model for sales, marketing and support services.
• Designed Sales Module comprising several libraries, workflows and other CRM customization.
• Involved in integrating CRM with SharePoint for document and record management.
• Created several client-side extensions using JavaScript, CSS and HTML.
• Involved in Custom Dashboards and SSRS Reports varying degree of complexity.
• Involved in customizing workflow which provides the case handling functionality.
• Involved in WCF Services (SOAP) design and deployment for integrating web application/card contact center with CRM.
• Modified theMicrosoft Dynamics CRM menu navigation other sitemap navigation changes.
• Involved in unit testing and Bug Fixing of the whole system.
• Involved in deployment from development environment to testing and production environment.
• Used agile methodologies using Sure Step process.

Environment: /Tools: MS Dynamic 2011, .Net Framework, Visual Studio 2012, C#, WCF, REST, SOAP Web Services, ASP.NET 3.5, JavaScript, AJAX, MS SQL 2012,MS Visio 2010, Windows Server 2012R2

Confidential - Dallas, TX

.Net Developer

Responsibilities:

• Involved in communicating with the clients, gathering requirements for the development of preprocessing logic of Loan Origination module, Routing and Escalation Logic and other web and business tier components.
• Involved in creating and consuming XML Web Services for processing Orders.
• Designed and developed the user interface for various tools and implemented VB.NET validation controls, JavaScript, jQuery, CSS for server and client side validations respectively.
• Involved in production support of various applications developed in VB.NET and C#.
• Extensively used the ASP.NET Ajax Controls like Script Manager, Update Panels and Updated Triggers to make the page more responsive and interactive to the users.
• Implemented Data Access layer, Caching Application block, Application validation, Exception handling and logging components using Microsoft Enterprise Library 4.1 Application Blocks.
• Developed and used various Web forms, Custom Controls and User controls using ASP.NET, C# and JavaScript.
• Developed Reusable Classes using VB.NET.
• Extensively used WCF services, thereby achieving complete Service Oriented Architecture.
• Worked with data migration. Used tools like SQL Server integration services (SSIS) in transferring data from one database to another.
• Extensively worked with Global asax to monitor and trigger application level events.
• Created Database objects like Tables, Stored Procedures and Triggers in SQL Server 2008.
• Used ADO.NET objects such as Data Reader, Data Adapter and Data Set to object data source fetch and handle user data.
• Responsible for maintaining versions of source code using Team Foundation Server.

Environment: Visual Studio 2010/2008, .NET Framework 3.5/4.0, ASP.NET 3.5/4.0, ADO.NET, VB.NET, AJAX, XML, Infragistics Controls, SOAP, SQL Server 2008, JavaScript, LINQ, JQuery, WCF, SSRS, SSIS, And Team Foundation Server(TFS)

Confidential

.Net Developer

Responsibilities:

• Responsible for developing the Logic using C#.NET.
• Developed data services using ADO.NET Objects like Data Sets, Data Adapters, and Data Readers.
• Developed SQL queries, stored procedures and triggers to handle the business rules and data integrity.
• Used ADO.NET for database connectivity on SQL server Database 2005.
• Modified/Created a front-end using C#.NET2.0 Framework to handle additional data sources.
• Created Tables, Views and Stored Procedures in SQL Server 2005
• Used ASP.NET to create pages for reporting
• Configured the VS.NET environment, IIS Server 6.0
• Used ADO.NET objects to retrieve and update data to the database.
• Created ASP.NET web pages that provide new features and enhanced user experience.
• Used C#.NET to write server-side code for the user interfaces
• Designed and developed rich User Interfaces using C#.NET
• Used various caching methodologies to improve performance
• Involved in production support for the application
• Unit testing of all developed pages and modules
• Visual Source safe has been used for all the source code maintenance among the whole team members.
• Interacting with development team to maintain mutual understanding of basic functionality of the system.
• Validating and Analyzing Test results.

Environment: .NET Framework 1.1, 2.0 Visual Studio 2005, C#.NET, ADO.NET, Visual Source Safe, Sql server 2005, Windows 2000/2003/XP