SUMMARY

• Experienced MSCRM Techno Consultant with 7+ Years of experience in implementing CRM Systems for various line of business.
• Experienced Sr. Developer in MSCRM, ASP.NET.
• Extensively worked on developing MSCRM C# Plugins, Custom Workflows, Dialogs, Business Process Flow’s, JavaScript.
• Developed Plugins in MSCRM 2016,2015, 2013 & 2011.
• Worked on Configuring Out - of-box Workflows for User general transactions in CRM system.
• Developed complex websites for multiple Clients using ASP.NET, C#, Web & Windows Forms, JavaScript.
• Developed and maintained code by using Visual Studio 2013/15.
• Worked in multiple projects in AGILE methodology environments.
• Extensive experience in working with ASP.NET 2015\2014\2012\2010\2008.
• Consumed C# Web Services, WEB API’s (Like Yahoo Finance, USPS Address validation).
• Consumed several Web Services, WCF services in Custom CRM Plugins, Custom Workflow Activities for various business rules implements in the CRM system.
• Developed close to 15+ Custom Workflow Activities in MSCRM 2015, 2013, 2011 & 2008.
• Extensively used Plugins Registration Tool to register C# plugins & Custom Workflow Activities in CRM and Change Management for control the processes.
• Extensive experience in using Plugins in various Events Pipeline. Like Pre Validation, Pre Operation, Post Operation.
• Extensively used Early Binding Classes in C# Plugins & Custom Workflows.
• Developed multiple HTML pages and deployed in MSCRM as Web Resources.
• Extensive experience in developing Custom SSRS reports using Report Builder and BIDS.
• Used Pre and Post Images during Plugin Execution Phases for various complex Plugins.
• Used Plugin to throw custom Business Process Flows errors to cancel user transaction ass when needed.
• Extensive experience in developing Custom Plugins using Plugin Context, Organization Context, Retrieve Multiple, Retrieve, Associate, Disassociate.
• Developed several web pages using HTML, JavaScript and used them as Iframe’s in CRM.
• Migrated Lotus Notes to MSCRM System for entities like Emails, Appointments, Customers, Contacts, Products, Sales Orders, Invoices using third party software(s) like Kings way Soft.
• Developed at least 30+ Workflows using the Out-of-box Workflows builder\editor.
• Extensive experience in implementing OOPS concepts. Like Inheritance, Polymorphism, Encapsulation, Abstractions.
• Developed Multiple Custom Plugins\Workflow Activities to perform CRUD operations in both Synchronous and Asynchronous ways and registered steps using Plugin Registration tool.
• Developed multiple N-tier applications using ASP.NET 4.0\3.5\3.0, C#, SQL Server 2012\2010\2008.
• Developed Multiple Pages websites using Front end GUI’s using ASP.NET Web Pages, Ajax, JavaScript, C#, Business Logic Layers, Data Access Layers.
• Extensive experience in writing SQL queries, Stored Pro’s, Functions and Triggers using SQL Server Management Studio(SSMS).
• Participated in SCRUM meetings, Daily SCRUM calls.
• Extensive experience in developing ASP.NET Win Forms using Custom Controls, Form Controls, SQL Server 2010.
• Extensive experience in ASP.Net, C#, VB.Net, ADO.Net, Web Services, NHibernate, LINQ, AJAX, Windows Services, WCF Services, OOPS, Classic ASP, XML, XSLT, HTML, Text Editor, MS IIS 5.0/6.0/7.0, DHTML, VBScript, VSS, JavaScript, Angular JS, SQL Server 2000/2005/2008/2012 , Visual Studio 2003/2005/ 2008/2010/2012 .
• Experience in Data modeling, Data Design, Normalization, Data migration projects involving SQL Server.
• Participated in Business Requirements gathering meetings, Technical Design Meetings w\Developers & Team Lead(s).
• Helped end user(s) to make them understand the MSCRM functionality.
• Helped end user(s) during multiple testing phases of the application.
• Created Multiple SQL Databases, Multiple Table(s), Configured Foreign Keys between tables, Altered\Modified tables during the development phases in the project.
• Provided Development Estimates for various modules within the application.
• Extensive experience in working with Development Teams and individually in a project.

TECHNICAL SKILLS

CRM Platform: MS Dynamics CRM /

.NET Framework: .Net 3.5/4.0/4.5

Programming Languages: C#

Databases: MS SQL Server 2012/2008R2

Web Related: ASP.Net, ADO.Net, AJAX, Web Services, \ IIS Server 7.0/8.0

Web Servers: WCF, HTML, CSS, JavaScript, JQuery, XML

Development Tools: Microsoft Visual Studio 2008/2010/2012

Project Management Tools: Microsoft Project 2010

Design Tools: MS office Visio 2013

PROFESSIONAL EXPERIENCE

Confidential, Raleigh, NC

Sr. Microsoft Dynamics CRM Developer

Responsibilities:

• Worked on Upgrade/Migration from CRM On-premises Deployment.
• Worked on migration from Web Application to CRM 2016 On-premises.
• Supported .Net application by designing, coding and debugging.
• Worked on Visual Studio, Team Foundation Server, .Net Framework, IIS and SQL Server Management studio 2010 and 2012.
• Developed SSRS reports with Report Builder 3.0.
• Developed the Plugins, Custom Workflow activities and custom Web Pages in Microsoft Dynamic CRM.
• Worked on Using the XML for accessing the database from SQL Database.
• Used Microsoft Dynamics CRM Customization SDK Tool Kit to develop and test MS Dynamic CRM Client side programming (JavaScript / jQuery / HTML).
• Developed Tables, Views, Stored procedures in SQL Database with SQL Server Management Studio.
• Configured security roles based on business requirements and involved in creation of users and giving access to users for CRM.
• Configured email templates based on business and use them in workflows, used ribbon work bench for customizing CRM ribbon and added custom buttons that suits business.
• Actively involved in creation of entities, views, dashboards. Used xrm toolbox to customize sitemap.

Environment: MSCRM 2015 & 2016, On-Premises Deployment, Internet Information Services (IIS), C#, Plugin Registrations Tools, XRM Toolkit, Team Foundation Server, Visual Studio, SSIS ETL Tools, ADO.NET, ASP.NET 4.0, Report Builder 3.0, SSRS Reports, HTML, JavaScript, SQL Server 2012 and Transact-SQL, Web Services.

Confidential, Nashville, Tennessee

Sr. Microsoft Dynamics CRM Developer

Responsibilities:

• Worked on project based directives for client CRM environments.
• Assist in Upgrade/Migration from CRM, 2015 & 2016 On-premises Deployment.
• Visual Studio .NET 2014, SQL Server 2012 and Transact-SQL, Web Services.
• Developed and tested MS Dynamics CRM client side programming using (JavaScript / JSON / jQuery / HTML) using the Microsoft Dynamics CRM Customization SDK Tool Kit.
• Developed Business Logic layer by implementing Object Oriented Programming Language (OOPs) features like Inheritance, Polymorphism, Abstraction and Encapsulation in VB.NET.
• Configuring and customizing the Microsoft Dynamics CRM platform to achieve the customer’s business requirements.
• Custom development activities for various modules.
• Extensively worked on CRM Plugins & Custom Workflow activities development.
• Developed processes for Real time integration between CRM and internal Web Application and vice versa.
• Provided Cost and Resource estimates.
• Developed Plug-ins for Dynamics CRM applications.
• Developed Fetch XML based custom reports for CRM users.
• Created custom workflows to calculate Probability weighted revenue.
• Worked with setting up QA, Training CRM environments.
• Extensively worked with Centric Internal teams during Production Deployment Phases.
• Provided Road maps for future CRM enhancements.
• Experience in writing technical specifications design document, deployment documents and operations guide for operation support.
• Worked with API in .Net Framework.
• Used Pre and Post Images during Plugin Execution Phases for various complex Plugins.
• Used Plugin to throw custom Business Process Flows errors to cancel user transaction Extensive experience in developing Custom Plugins using Plugin Context, Organization Context, Retrieve Multiple, Retrieve, Associate, Disassociate.
• Custom development activities for various modules.
• Extensively worked on CRM Plugins & Custom Workflow activities development.
• Extensively used Kingsway Soft ETL tool for migrating data from various data sources in to CRM.

Environment: MSCRM 2015 & 2016, On-Premises Deployment, C#, Plugin Registrations Tools, XRM Toolkit, Visual Studio .NET 2012, Kingsway Soft, SSIS ETL Tools, ADO.NET,ASP.NET 4.0, Master Pages, SSRS Reports, HTML, JavaScript, SQL Server 2012 and Transact-SQL, Web Services.

Confidential, Warren, NJ

.Net & MS Dynamics CRM Developer

Responsibilities:

• Worked with n-Tier Architecture involving Services Layer, Data Access Layer, and Business Layer.
• Worked on project-based directives for client CRM environments.
• Assist in Upgrade/Migration from CRM .
• Conducted production environment developments, custom developments and reporting projects.
• Performed troubleshooting of client CRM issues and maintained documentation of all reported issues.
• Creating the models, views and controllers usingASP.NET MVC 3, C#.NET.
• Extensively worked on User Interface (views) using CSS, HTML, AJAX, Java Script, JQuery.
• Delivered effective CRM solutions by creating and using design specifications, test scenarios and associated documentation.
• Worked on integration with USD for tracking different cases.
• Worked to display the Messages and Web Pages with USD.
• Configured Action Calls in USD and Implemented Agent Script.
• Used Agile methodology to implement the application.
• Worked on Maintenance of database-backed websites.
• Extensively used Kingsway Soft ETL tool for migrating data from various data sources in to CRM.
• Developed and tested MS Dynamics CRM client side programming using (JavaScript / JSON / jQuery / HTML) using the Microsoft Dynamics CRM Customization SDK Tool Kit.
• Developed Business Logic layer by implementing Object Oriented Programming Language (OOPs) features like Inheritance, Polymorphism, Abstraction and Encapsulation in VB.NET.
• Used Data tables and jQuery validations plugins for client side operations.
• Responsible for code merging using Microsoft Team Foundation Server (TFS) and for other source code maintenance needs.
• Used Pre and Post Images during Plugin Execution Phases for various complex Plugins.
• Used Plugin to throw custom Business Process Flows errors to cancel user transaction Extensive experience in developing Custom Plugins using Plugin Context, Organization Context, Retrieve Multiple, Retrieve, Associate, Disassociate.
• Implemented Caching, Session State, Cookie Management, view state, POST and GET techniques.
• Implemented security technologies in ecommerce development.
• Designingthe WCF Servicebased on the requirement and created separateWCF servicesproject which isintegrated with BLL.
• Extensively worked on CRM Plugins & Custom Workflow activities development.
• Developed processes for Real time integration between CRM and internal Web Application and vice versa.
• Provided Cost and Resource estimates.
• Developed Plug-ins for Dynamics CRM applications.
• Developed Fetch XML based custom reports for CRM users.
• Created custom workflows to calculate Probability weighted revenue.
• Worked with setting up QA, Training CRM environments.
• Used Test Driven Development (TDD).
• Implemented security technologies in ecommerce development.
• Consumed the WCF services using JQuery Ajax calls to enable effective communication.
• Extensively used Visual Studio 2010 development tool for building Web Application.
• Developed UI workflow to add default price list when new products are created.
• Imported products from a CSV file using Data Maps and Imports.
• Analyzed business processes to identify challenges and created solutions through the use of database and communication software across the entire company.
• Manage database security, Design, develop and implement automated data backup.
• Developed database objects like Tables, Views, Stored procedures in SQL Server 2008.
• Analyzed test results, including user interface data presentation, output documents, and database field values, for accuracy and consistency.
• Assisted in preparing presentations and scheduling meetings.
• Involved in complete SDLC life cycle of the application.
• Used Basecamp as issue tracking system.

Environment: MSCRM 2013\2015 On-Premises Deployment, C#, Plugin Registrations Tools, XRM Toolkit, Visual Studio .NET 2012, ADO.NET,ASP.NET 4.0, Kingsway Soft, SSIS ETL Tools, Master Pages, SSRS Reports, HTML, JavaScript, SQL Server 2012 and Transact-SQL, Web Services.

Confidential, Dallas, TX

Sr. MSCRM Developer

Responsibilities:

• Extensively Worked on Attributes/Entity/Form/View/Ribbons/Sitemaps Customizations and written Client side scripts using Java Scripts.
• Created and developed Microsoft Dynamics CRM Custom Web Pages to plug into out-of-the box MS CRM Solution using HTML.
• Integrated Web application with MSCRM by using Iframe and MS CRM Web Services.
• Gathered requirements, involved in design/development/testing and documentation of various CRM/.Net/MS Dynamics tasks.
• Automated Workflow Configuration, Customization and implementation.
• Designed Plugin to generate Account Number\ Contact Number on create of new record.
• Created MS CRM Plugins and Work flow assembly based on requirements from Sales and Marketing department.
• Extensively used Ribbon Work Bench editor for ribbon customizations throughout the project.
• Migrated Lotus Notes to MSCRM System for entities like Products, Customers, Contacts, Sales Orders, Invoices using third party software(s) like Kingsway Soft.
• Enhanced and developed Business Process Flows as per the client needs.
• Generated Sales Reports for statistical analysis of data at user level using SSRS.
• Analyzed, developed and integrated custom dashboard’s.
• Provided end-users training for CRM system with post deployment support.
• Extensively used XRM Tool Kit for customizing Site Maps, Bulk Record Updates, Bulk Workflow Execution and so on.
• Prepared Sprint Backlogs and Scrum charts which includes task assignment, providing estimates, setting up delivery dates and conducted scrum meetings as when needed.
• Participated in requirements analysis, solution architecture, designing of databases, development of application and deployment of solutions.
• Analyzed high level needs and scope documents for prospective customers.
• Used SSIS Import data into the system using multiple sources.
• Developed Fetch XML based custom reports for CRM users.
• Extensively used Kingsway Soft ETL tool for migrating data from various data sources in to CRM.
• Extensively used Bulk Deletion tools for data processing.
• Extensively used Synchronous and Asynchronous Plugins and Workflow activities for various CRM activities during development phase.
• Used SSRS create reports in the system to provide accurate data for business decision making.
• Provided guidance with support for clients and internal consultants to utilize CRM System.
• Wrote at least 30+ Plug-ins that triggers after all DML activities on database. Extensively used Plugin Profiler for debugging Plugins during development phases.

Environment: MSCRM 2011\2013 On-Premises Deployment, C#, Plugin Registrations Tools, XRM Toolkit, Visual Studio .NET 2010, ADO.NET,ASP.NET 3.5, Kingsway Soft, SSIS ETL Tools, Master Pages, SSRS Reports, HTML, JavaScript, SQL Server 2012 and Transact-SQL, Web Services.

Confidential, Baltimore, MD

Sr. CRM Developer

Responsibilities:

• Worked on project-based directives for client CRM environments.
• Conducted production environment developments, custom developments and reporting projects.
• Performed troubleshooting of client CRM issues and maintained documentation of all reported issues.
• Creating the models, views and controllers usingASP.NET, C#.NET.
• Extensively worked on User Interface (views) using CSS, HTML, AJAX, Java Script, JQuery.
• Delivered effective CRM solutions by creating and using design specifications, test scenarios and associated documentation.
• Used Agile methodology to implement the application.
• Worked on Maintenance of database-backed websites.
• Developed and tested MS Dynamics CRM client side programming using (JavaScript / JSON / jQuery / HTML) using the Microsoft Dynamics CRM Customization SDK Tool Kit.
• Developed Business Logic layer by implementing Object Oriented Programming Language (OOPs) features like Inheritance, Polymorphism, Abstraction and Encapsulation in VB.NET.
• Used Data tables and jQuery validations plugins for client side operations.
• Responsible for code merging using Microsoft Team Foundation Server (TFS) and for other source code maintenance needs.
• Used Pre and Post Images during Plugin Execution Phases for various complex Plugins.
• Used Plugin to throw custom Business Process Flows errors to cancel user transaction Extensive experience in developing Custom Plugins using Plugin Context, Organization Context, Retrieve Multiple, Retrieve, Associate, Disassociate.
• Developed SSRS reports in Accounts payable module.
• Developed SSRS reports in Inventory and warehouse management.
• Developed multiple HTML and Asp.Net web pages and integrated with CRM 4.0.

Environment: MSCRM 2011 On-Premises Deployment, C#, Plugin Registrations Tools, XRM Toolkit, Visual Studio .NET 2010, ADO.NET,ASP.NET 3.0, Master Pages, SSRS Reports, HTML, JavaScript, SQL Server 2008 and Transact-SQL, Web Services.

Confidential

Sr. CRM Developer

Responsibilities:

• Gathered end-user’s business requirements and translated them into CRM Application Functions using Web Pages/Win Forms with C# 3.0.
• Created and developed Microsoft Dynamics CRM Custom Web Pages (callout, workflows, data migration, email integration, new web forms, sitemap) to plug into out-of-the box MS CRM Solution.
• Developed processes for Real time integration between CRM and Fusion system and vice versa using.
• Prepared cost/benefit analysis of alternative solutions.
• Prepared Sprint Backlogs and Scrum charts which includes Task Assignment, Providing Estimates, setting up delivery dates and conducted scrum meetings as when needed.
• Analyzed, developed and integrated Custom Dashboard’s for Loans and Customer Service Management.
• Developed custom CRM Web Application Systems by using C#, SQL Server for supporting end user’s operations of small and medium businesses.
• Developed MS CRM 4.0 plug in and work flow assembly to support accounting and customer services business process for system integrator client.
• Integrated Web application with MS CRM by using Iframe and MS CRM Web Services.
• Developed Multiple Presentation Layers with several Graphical User Interfaces using Web Forms, VB.NET 2010/2008, C#.NET.
• Developed several Navigation Menus, Toolbar Controls, navigation bar items using CSS, JavaScript.
• Provided guidance with support for clients and internal consultants to utilize CRM System.
• Gathered requirements, involved in design/development/testing and documentation of various CRM/.Net. /MS Dynamics tasks.
• Analyzed high level needs and scope documents for prospective customers.
• Submitted work orders with time and cost estimates.
• Automated Workflow construction, customization and implementation.
• Extensively Worked on Entity/Form/View Customizations and written Client side scripts using Java Scripts.
• Extensively consumed Microsoft CRM Web Services.
• Wrote Plug-ins that triggers after all DML activities on database. Extensively used Plugin Profiler for debugging Plugins during development phases.

Environment: MSCRM 4.0 On-Premises Deployment, C#, Plugin Registrations Tools, XRM Toolkit, Visual Studio .NET 2008, ADO.NET,ASP.NET 3.0, Master Pages, SSRS Reports, HTML, JavaScript, SQL Server 2008 and Transact-SQL, Web Services.

Confidential

.Net Developer

Responsibilities:

• Followed Agile Methodology, using the project management software On Time.
• Developed and tested the code for Enterprise Management Information System using ASP, Visual Studio 2005 with SQL Server database.
• Developed custom page in App Code and Code- behind to support the presentation layer.
• Created User Controls to be used in the web pages.
• Implemented ASP.NET built-in validations in Web Forms.
• Developed user interface screens using ASP, JavaScript and HTML/CSS.
• Used ADO.NET to connect to SQL Server database.
• Created custom reports and exported it in PDF format.
• Responsible for Requirements Gathering, Object Oriented Analysis and Design and Development of the application.
• Developed flexible, more user interactive and user-friendly GUI's and Dynamic Web Pages, reusable classes, functions using ASP.NET3.5.
• Created component design, prototyped the necessary business and data layer components using C# in .NET Framework3.5.
• UI layer web pages are created and integrated to maintain the performance of data flow and data integrity using ASP.NET User Controls, Server Controls, ADO.NET and Microsoft SQL Server 2008.
• Design the structure of the Web Services implemented by using the WCF methodology.
• Created and maintained various T-SQL Queries, complex and heavy stored procedures, triggers, functions, views, indexes, cursors on Microsoft SQL Server2008 to handle all kinds of transactions in the database.
• Created and maintained several SSIS Packages for the system.
• Create SQL jobs to process files, execute SSIS Packages and publish data on the web server.
• Extensively used XML and dataset for accessing data form SQL Server2008 database.
• Involved in designing application architecture by using Microsoft Visio.
• Implemented User Level Security so that every user can access only related forms and reports.
• Used ADO.NET and its objects for Database Transactions.