SUMMARY

• 7+years of overall experience in entire Software Development Life Cycle as well asMicrosoft .Net Framework Technologies. Having sound knowledge of developing web based B2B B2C applications in the client/server environment.
• Extensive implementation experience in installation, configuration, customization and extension ofMicrosoft Dynamics CRMas well as doing the deployment, trouble shooting and production support for the applications developed.
• Experience in developing complex applications onMicrosoft Dynamics CRMplatform with customization of entities, sitemap writing client side JavaScript.
• Experience in developing of customWCFweb services, dialog based workflows, plug - INS and integrating custom web pages into CRM.
• Experience in all phases of Software Development Life Cycle (SDLC) including Business Requirements gathering, Design, Business process flows, Business process modeling, Analysis, and Documentation using Waterfall and Agile (Scrum) methodologies as a Business Analyst.
• Experience with integration and functional testing, SCRUM methodologies and Sprints
• Experience in Azure for system Deploying, Operating and Maintaining compute, network and storage in the Microsoft Azure environment using Microsoft Technologies
• Created JSON based Azure Resource Manager (ARM) templates, Used them for deployments.
• Good understanding of storage concepts. Experience in designing and implementing Azure Storage
• Experience in interacting withMS CRMdatabase through the use of web service methods.
• Experience in operations like data migrations and updating usingLINQandXRMthat help in facilitating data migration within CRM across various entities.
• Hands on knowledge of implementing and maintaining access controls in CRM based onrolesand access conditions.
• Experience in end-to-endSDLCand a thorough understanding of CRM concepts demonstrated by developing Microsoft Dynamics CRM and custom, data-driven .Net applications.
• Experience in developing customPlug-inandworkflowsusing CRM SDK and C .NET.
• Exposure in configuring and working withWindows OS, IIS, OutlookwithCRM plug-in.
• Hands-on experiences in developing Web/Windows applications usingC, ASP.net, ADO.net, SQL Server 2005/2008R2, and .Net Framework 3.5/4.0 with strong knowledge of Object-Oriented concepts.
• Expertise inDatabase Systems, SQL, and Stored Procedure.
• Good knowledge of Web Development skills likeHTML, XML, XSLT, JavaScript, andVisual Studio 2005/2008/2010/2014
• Experience in converting client requirements and functional specifications to technical design with effort estimation.
• Expertise in generating Entity relationship diagrams to describe the relation between different entities.
• Experience in converting client requirements and functional specifications to technical design with effort estimation and doing development for the same.
• Experience in client management and system development, design, and implementation.
• Hands on knowledge of implementing and maintaining access controls and permission in CRM based on roles and access conditions.
• Excellent analytical, logical and interpersonal skills. Hard working and fast learner with self-motivated personality.
• Good knowledge ofMicrosoft IIS 7.0/8.0/9.0
• Good analytical, communication skills and ability to work independently and also perform as part of a team.

TECHNICAL SKILLS

CRM Tools: MS Dynamics CRM 2011, 2013, 2015 and 2016.

Languages & Scripting: C#, CSS, Java Script, JQuery, XML, XSL, HM, XSLT.

Frameworks: ASP.NET, MVC, AJAX, WPF, WCF, Windows & Web Services.

Web Server: Internet Information Services (IIS) 7.0, 8.0.

Databases: MS SQL Server 2005, 2008, 2012.

Reporting Tools: Crystal reports, Excel, SSRS

Development Tools: Visual studio (2015, 2013, 2010), MS Project.

Operating Systems: Windows 10/8/7/XP, Windows server 2008, 2012

Data Migration Tool: SSIS

PROFESSIONAL EXPERIENCE

Sr. Microsoft CRM Developer

Confidential, Jersey City, NJ

Responsibilities:

• Developedplugins,custom workflow activitiesconsuming MS DynamicsCRM web servicesusing CRMSDK.
• Developed aWeb Service interface/WCFservicefor web portal to consume CRM services.
• Deploying Web Apps and Creating Web-Jobs, Experience in configuring Cloud Platform (Azure SQL, Service Bus and Cloud Services).
• Developedcustom .Net formsandintegrationswith CRM when requirements may not be met through customization.
• Developed custom reports inSSRSand attached it with MS Dynamics CRM.
• Design, develop, test, document, deploy, and support high quality business solutions onCRM platform.
• Understanding customer requirements and Advise project team on highly specialized, complex solutions architecture and implementation.
• Building theMS Dynamics CRM forms,screens,andviews,as well asworkflowsandreportsaround the customer needs for an interface. Implementation of customMS Dynamics CRM plug-insandworkflows.
• Leading and/or participating in discovery analysis meetings with the client to understand current business processes that need to be incorporated intoDynamics CRM 2011,2013,2014,2017.
• Writing specifications for customizations and system integration.
• CreatingSSRS reportsfor sales and financial data using joins and pivot tables.
• Able to work on multiple projects and initiatives with different/competing timelines and demand.
• Developed Main view and Single view Dashboards as an extension ofDynamics CRM.
• Developed Duplicate detection rules to prevent Duplication inCross entities.
• CreatedOrganizations, Business Units, Groups andtheirRelationships.
• CreatedCustom Entities,Custom AttributesBased on their Requirements.
• Worked on creating Azure Blob for storing unstructured data in the cloud as blobs
• Worked with business analysts, MS Dynamics CRM Support Analyst, and user department staff to evolve MS Dynamics CRM features and functionality.
• Development web service using Windows Communication Foundation and .Net to receive and process XML files and deploy on cloud Service on Microsoft Azure.
• Developed aWeb Service interface/WCFservicefor web portal to consume CRM services.
• Customized and Configured CRM Environment and Assist in Deployment Activities.
• FormCustomizationsUsingJavaScript.
• Responsible for preparing Functional Specification Documentation.
• Developed plug-ins to synchronize/update payment details to the CRM system.
• Provided specialized direction to the team and took part in a several sessions of code survey
• Work with limited direction, usually within a complex environment, to drive delivery of solutions and meet service levels.
• Participated in modifying and changing the architecture of the original Student Retention application.
• Wrote, debugged and deployed plug-ins usingVisual StudioandC#to coordinate the student and program entities.
• Developedplugins,custom workflow activitiesconsuming MS DynamicsCRM web servicesusing CRMSDK.
• Developed dynamic reports using CRM reporting interface andSSRS SQL 2008 R2 engine.
• Coordinated geographically distributed Team Onshore/Offshore Model to expedite custom solutions and testing.

Microsoft CRM Developer

Confidential, Houston, TX

Responsibilities:

• Migrated on premise servers, hard drivers and web applications to azure leveraging on PowerShell.
• Develop build automation via ARM Templates and PowerShell.
• Generated ad-hoc reports in Excel Power Pivot and sheared them using Power BI to the decision makers for strategic planning.
• Conducted detailed analysis sessions with end users.
• Configured and implemented CRM functional and application modules, encompassing account and contact management and commission management.
• Developedpluginto count number of active and draft quotes on an opportunity upon create, update, delete and activation of quotes.
• DesigningSolution,Customization&Configuration,Plug indevelopment, Development of integration web pages in.Net, Operations Support.
• Developedpluginto capture sales order submit history.
• Implemented timesheet application for service department inCRMby designingcustom entitiesand developingplugin.
• As a Business Rules Analyst perform analysis and design of business systems
• Developed console applications inC# .netusingCRMweb services to format phone number and state fields in CRM, auto generate forecast entity records for each salesperson.
• Developed a web application using C# .net to generate Google markers on Google map for orders entered inMicrosoft Dynamics GPand CRM usingGoogle APIs.
• UsedMicrosoft Dynamics CRM 2015for Outlook to configure the Unified Service Desk entities that are created inMicrosoft Dynamics CRM2015instance and deployedUSD.
• Developedpluginto duplicate sales order and sales order details to implement on stock inventory sales process.
• Developed Dashboards reports forSalesandServicedepartments.
• Developed UI Screens usingASP .NETWeb FormsandC .NET.
• Developed various screens and validations usingJavaScriptandjQuery.
• Building theCRM forms,screensandviews,as well as workflows and reports around the customer needs for an interface.
• Understand the functional capabilities and limitations for out of the box CRM functionality as well as custom code.
• Later Integrated withCTIvia Smart Phone.
• Creating a detailed project plan for the customer, this includes both estimates for the tasks that will be completed and the timeline in which they will be completed.
• CreatePlug-ins,custom asp.netpages andworkflowsfor enhancing the system and maintain data integrity.
• Coordinate with other developers and stakeholders regarding status, technical issues and creative solution.
• UsedScrumAgile methodology with regular 2 week Sprint cycles working on planned/groomed backlogs. Daily Stand Ups, Sprint cycle Reviews, Retros and Planning meetings in the presence of Product Owner, Scrum Master and Stake Holders.
• Followed Agile Scrum methodologies, Test Driven development (TDD).
• Creating documentation to define workflow and requirements and implementing custom workflows into business process.
• Designed and integratedASP.NETfront-end usingWCFWeb Services andLINQ,and implemented client-side validations for Web-server controls. Extensively used .NET validation controls for Client-side validations.

Microsoft CRM Consultant

Confidential, Boston, MA

Responsibilities:

• UsedMS Dynamics CRM SDK,WCF, XRMandLINQto interact with data from the CRM system
• IntegratedSQL Server 2012with CRM usingSQL Stored Procedures,Functions, Triggers,and Importing /Exporting data from legacy data sources usingSSIS.
• UseMicrosoft .NETdevelopment to extend and augment theMicrosoft Dynamics CRM platform. involved in creatingPortalsandKnowledge baseto help customer and reduce the number of cases.
• Developed 40 plusSSRS reportsusingSSRS 2005to handle the reporting needs of executive team.
• Developed daily scheduled integrations betweenMicrosoft Dynamics CRMandGPusingScribeto synchronize GP Customer and Customer Address data to CRM.
• Wrote, debugged and deployed plug-ins using Visual Studio and C to coordinate the student and program entities.
• UsedMS Dynamics CRM SDK, WCF, XRMandLINQto interact with data from the CRM system
• IntegratedSQL Server 2008with CRM using SQL Stored Procedures, Functions, Triggers, and Importing/Exporting data from legacy data sources using SSIS.
• Implemented several DAX functions for various fact calculations for efficient data visualization in Power BI.
• Developed dynamic reports using CRM reporting interface andSSRS SQL 2008 R2 engine.
• Developed Main view and Single viewDashboardsas an extension ofDynamics CRM.
• Developed Duplicate detection rules to prevent Duplication in Cross entities.
• Coordinated geographically distributed Team Onshore/Offshore Model to expedite custom solutions and testing.
• Installed and configuredMS Dynamics CRM 2011system for development and testing, configured server instance, created organizations
• Help coordinate the BA team for highly complex projects
• Act as the liaison and key facilitator between client, stakeholders, development team and technical analysts and solution team.
• Implementation of customMS Dynamics CRM 365 plug-insandworkflows.