SUMMARY

• 8+ years of Experience in developing business solutions using Microsoft Technologies like .NET, MS DynamicsCRMand SQL Server and Good knowledge of Web Development skills like HTML, CSS, XML, JavaScript, and Visual Studio
• Experience in entire Microsoft Dynamics CRM 365/2016/2015/2013 Software Development Life Cycle as well asMicrosoft.Net Framework Technologies.
• Extensive experience in Customization and Configuring Microsoft Dynamics CRM 2015, 2013, 2011. Hands on experience on Dynamics CRM forms Customization using JavaScript and integration of CRM with other web/windows applications.
• Experience in developing of custom work flows, plug - ins and integrating custom web pages intoCRM.
• Modified CRM extensions to interface with other systems through message queues and web services.
• Effort estimation for configuration, customization and documentation.
• Experience with Agile methodologies and project management
• Experience in Master Data Management solution based onMicrosoftSQL Server Platform.
• Assisted with the design, development, implementation, Analysis and maintenance of custom developed web applications using the VB.NET andMicrosoftSQL Server.
• Expertise in Database Systems, T-SQL queries, Stored Procedures using SQL Server
• Experienced in implementing using Agile and Sure Step methodologies
• Experience in Microsoft Dynamics CRM Data integration towards import/export of data using custom application development
• Experience in use of web services and interacting with MSCRMdatabase using web service methods
• Experience in converting client requirements and functional specifications to technical design with effort estimation.
• Experience in building rich web experiences using JavaScript
• Hands-on experiences in developing Web/Windows applications using C#, ASP.net, SQL Server and .Net Framework 4.5 with strong knowledge of Object-Oriented concepts
• Expertise in Database Systems, SQL, and Stored Procedure
• Hands on experience in using Source Code Control Systems like MS Visual Source Safe and Team Foundation Server TFS.
• Experience in converting functional specifications and client requirements into technical design with effort estimation and doing development for the same
• Used Unified Service Desk USD to gather all customer data using Telephonic Integration
• Experienced in SharePoint (Moved documents, Lists and sites from one child site to another site to another site within the same site collection, configured Global and Quick Launch Systems).

PROFESSIONAL EXPERIENCE

Confidential, Boston, MA

Senior Microsoft Dynamics CRM Developer

Responsibilities:

• Involved in Customization of tools to customize system components such as forms, views, entities, attributes, relationships,And entity mapping
• Utilize entity relationships and mappings to reduce the amount of workflows and plugins and simplify the solution. Customize sitemap via Xml Toolbox.
• Customized Sale module including leads, accounts, contacts, opportunities and related custom entities according to the business process
• Involved in the design and development of 3 Tier, N-tier distributed architectures and MVC, MVVM architectures.
• Design and customizeCRM2015/2016 forms, ribbons, site map, workflows, Dialogue.
• Created custom asp.net pages and configured forms and views for new modules to be added to MS DynamicsCRMsystem
• Worked with ASP.NET AJAX to create rich UI web applications and to improve performance.
• Involved in migratingMicrosoftDynamicsCRM2013 customization toCRM2015.
• Worked on configuring several security policies on various entities in the system to manage and implement appropriate access controls in MS DynamicsCRM2015 using XRM Toolbox
• Involved in data migrations and update operations using LINQ and XRM withinCRMacross various entities.
• ConfiguredCRMsettings to adapt security policies within different environments using security role
• Pre-populating data into theCRMpage during the page load using JavaScript,CRMWeb Services and XML object.
• Responsible for developing the reusable Components on UI(Views) by developing the Partial Views, View starts, and reusable components for implementing the business rules with C# and OOPS Concepts
• Used WCF for creating web services for sending and receiving the data using HTTP and TCP.
• Developed REST web API to integrate business processes and data flows betweenCRMand other applications.
• Extensively usedCRMSDK and retrieved data fromCRMusing REST Endpoint with JavaScript and JQuery.
• Used CMS Content Management Solution for creating, managing and customizing the application with which time can be saved.
• Configuring and integrating software applications, APIs and add-ons.
• Worked on the Code-First approach to create/design the domain classes and database based on that
• Developed and consumed the Windows Communication Foundation (WCF) servers to push the jobs and provide the rules for downstream applications.
• Data model for CS&S, ESS Sales Division, & FIO Service Division inCRM2015/2016
• Developing reports, charts and dashboards for specific business requirements.
• Worked on developing the required plug-ins to synchronize/update payment details toCRMsystem.
• Net to handle the communication with the database.
• Involved in developing reports using Report Wizard, Report Builder, Report Manager and deploying reports in SQL Server Reporting Services (SSRS)

Environment: MS Dynamics 2016/365, .NET,MicrosoftSQL Server, SSIS, Scribe, SSRS, jQuery, JavaScript, XRM Toolkit, SDK, Ribbon Editor Tool, Visual studio 2019, HTML, C#, CSS, SharePoint, JIRA, Confluence.

Confidential, Houston, TX

Microsoft Dynamics CRM Developer/Analyst

Responsibilities:

• Worked with Business to gather the requirements and prepared the Functional Requirements Documentation.
• Prepared the Technical Design Documents before the development.
• Building non-production (Dev, Build Server) environments onMicrosoftDynamicCRMinstance.
• Implemented different plug-ins for automating the process
• Created the SSIS packages and updated them accordingly to the business.
• Worked on supporting theMicrosoftDynamicsCRM2015 and Dynamics 365 production environment and resolving the issues forCRMproduction environment.
• Involved in migration of the currentMicrosoftDynamicsCRM2015 version to the Dynamics 365 version.
• Reconfigured the Auditing of system and entities inMicrosoftDynamicsCRM.
• Customized the security roles, user teams and field level security profilers.
• Provided training and ongoing support for customers in report building, data quality and new integrations.
• Extensively used Advanced Find functionality and built Fetch XML's DynamicsCRM.
• Used excel templates for data imports to and from DynamicsCRM.
• Developed strategic training materials and deliver administration, managing, and end user training on how to get the most out of theirCRMimplementation.
• Co-ordinate with development team and the System Admin and install code packages as required and push configuration changes.
• Mentor and support fellow Business Systems Analysis in gathering and documenting Business Requirements, and System Specifications
• Assisted Business users with Gathering of Business Requirements.
• Assisted Systems with Gathering System Specifications documentation
• Engage stake holders, product support teams and drive them collectively in resolving issues and achieving smooth functionality of applications.
• Provide assistance to QA teams in trouble shooting code or environment related issue and preparing the root cause analysis report where ever applicable.
• Worked with stakeholders to integrate other applications to DynamicCRM.
• Coordinated with offshore and onshore teams.

Environment: MicrosoftDynamicsCRM2015 On-Premise, Visual Studio 2013 Professional, MS Outlook 2010, IIS 7.0, JavaScript, SQL Server 2008 R2, BIDS, TFS

Confidential, Irving, TX

Software Engineer

Responsibilities:

• Designing, Planning, Estimate and Maintaining .Net ERP Applications.
• Implemented Object Oriented concepts for this application.
• Designed user-friendly web interfaces using Visual Studio 2008, ASP.NET Web Forms, server side ASP.NET control, Web User Control and validation controls.
• Build C#.NET classes /objects to access data.
• Handled state management at page level.
• Implemented UI with CSS, Themes, Skins and Master page concepts for implementing common User Interface.
• Utilized database components (Command, Connection, Data adapter) to access data using ADO.NET.
• Rules and Joins in SQL) using T-SQL for SQL Server 2000 to store and manipulate data.
• Extensively used ADO.NET for database interactions by executing Data Reader/DataSet.
• Sessions and cookies used in the applications.
• Implemented User Controls for code reusability.
• Designed and consumed Web services.
• Analyzed design requirements and solutions for project and change requests.
• Designed and developed user-friendly web interfaces using Visual Studio 2010, ASP.NET Web Forms, server side ASP.NET control, Web User Control and validation controls.
• Designed WCF based service, Data, Fault and Message contracts.
• Developed and maintained technical documentations
• Reviewed codes and make recommendations for improvements.
• Developed and enhanced database objects (Tables, Packages, Stored Procedures, Functions, Views, Triggers, Cursors, Defaults, Rules and Joins in SQL) using oracle11g to store and manipulate data.
• Extensively used ADO.NET for database interactions.
• Coordinated with stakeholders to collect and analyze project requirement data.
• Estimated effort and time for .NET application development activities.

Environment: Asp.Net, C#.Net as Front End, Oracle11g as Backend, IIS7, JavaScript.