SUMMARY

• Around 7+ years of intensive experience in IT industry, involved in analysis, design, development, testing implementation & maintenance of application software.
• Involved in multiple projects covering all the areas of Software Development Life Cycle (SDLC) including Requirements Analysis, Application Design, Technical Design, Development, Testing & Debugging along with Implementation, Documentation and in corporation of user feedback to plan enhancement in the Application system.
• Understanding of Object - Oriented Principles and Web application architecture.
• Experience in designing and developing Business Process Management (BPM) applications using PRPC.
• Modify, Configure, encode, test, debug and install operating programs in conjunction with user development using PRPC.
• Extensive understanding and knowledge of Pega Rules Process Commander.
• Configured and managed Flows, Harnesses, Assignments, Data properties.
• Proficient in creating Access Groups, Operators, Rule sets, Rule set versions, Work baskets, Work parties required to develop the application.
• Extensive Knowledge in Design, Development, Migration and Deployment of PRPC based applications.
• Proficiency in PEGA implementation cycle, which includes Modeling of Business process, PRPC tool installation and development.
• Experience with J2EE architecture, EJB, Web services, JMS XML, SOAP, REST, WSDL and CSS technologies.
• Designed and implemented Decision Rules, Declarative Rules, Validation Rules
• Experience in troubleshooting & performance tuning of PRPC applications using Clipboard, Tracer and Performance Analyzer (PAL).
• Used Connectors and Services to integrate PRPC with External Systems.
• Understanding of basic financial concepts and instrument types.
• Worked under various methodologies like waterfall, Scrum as per the guidelines of the project.
• Exposure on using Correspondence and Reporting features in PRPC
• Good Subject matter expertise and business knowledge in insurance and banking domains
• Team player, result-oriented, fast learner and excellent communication skills.

TECHNICAL SKILLS

BPM Product: Pega Rules Process Commander (PRPC 6.2/7.1/7.2/8.4 )

Operating Systems: Windows 2000, XP,7,8, Windows NT,Unix/Linux (Red Hat)

RDBMS: Oracle 9i/10g, SQL Server, MS Access, DB2

Web Technologies: HTML, DHTML, JavaScript, XML, XSL, XSLT

Web/App Servers: Apache Tomcat 6.0, web logic8.1/9.2, web sphere 6.0

Tools: Microsoft Visio, Rational Rose, Quality Center

Concepts: SDLC, Object Oriented Analysis and Design, Unified Modeling Language (UML), Assembly and System Level Testing, exposure in Agile.

PROFESSIONAL EXPERIENCE

Confidential

Pega Developer

Responsibilities:

• Implemented Agile/Scrum Methodology and participated in development & conversion of business requirements into Rally stories
• Worked on the version PEGA 7.2
• Implemented Agile Scrum Methodology and participated in development & conversion of business requirements into Rally stories.
• Worked with the business Leads, and Business Analyst to define business requirements and developing them.
• Worked on Credit Smart Disputes.
• Intimated with external systems to retrieve or send data using Connect SOAP, Service SOAP
• Implementation of different types of agents.
• Performed unit, Integration and user acceptance testing.
• Great experience in debugging application using PEGA Tracer tool, Clipboard, Performance testing.
• Prepared testing strategy and test plan for call flow, call verification and search
• Prepared test scenarios and test cases
• Generated test data for functional testing
• Prepared test scenarios and test cases
• Generated test data for functional testing
• Executed manual testcases for functionalities such as In-Bound call, Outbound call, Search, Hearing and Intent Tasks
• Designed and developed routing logics and SLAs for the SRs based on the requirements.
• Worked on building CONNECT-REST to consume data from API services as majority of transactional data is provided through APIs.
• Executed Test Cases using ALM, updated the status in Quality Center and logged defects in ALM
• Analyzed and prepared Test Reports

Environment: PEGA PRPC v7.2, SQL Developer, Q.A, Web sphere.

Confidential

Pega Developer

Responsibilities:

• Coded various PRPC activities, flows, flow actions, assignments, SLA (Service Level Agreement), declarative rules, correspondence templates using PRPC.
• Developing User Interfaces, Portal design, Screen layouts using Harness, Sections.
• Created List View and Summary View Reports.
• Created Access Groups, Work Groups, Classes, Rulesets etc.
• Implementation of Proof Of Concepts.
• Importing XSD’s and WSDL’s to develop connectors to communicate with external systems from business process.
• Created XML rules to generate the requests to send to external systems.
• And also developed parse XML rules to receive the response Involved in developing applications reports using list view and summary view.
• Intimated with external systems to retrieve or send data using Connect-SOAP, Service-SOAP, Connect-JMS implementation of different types of agents.
• Worked on building CONNECT-REST to consume data from API services as majority of transactional data is provided through APIs.
• Migrated data instances and Rulesets using Product and Patch rules from development to SIT, UAT & Production environments.
• Involved in debugging/logging application using Pega Tracer tool and Performance Analyzer (PAL).
• Involved in analyzing, testing the application and fixing the bugs.

Environment: Pega RULES Process Commander (PRPC 7.2.2), Connect-JMS, Web services (SOAP, WSDL), MS Visio, JDBC, WebLogic, XML, Pl/SQL, HTML.

Confidential

Pega Developer

Responsibilities:

• Adept in end-to-end development of software products from requirements analysis to system study, designing, coding, testing, de-bugging, documentation and implementation.
• Designed high level class structure in Pega Rules Process Commander Performing analysis on the business requirements and development of high level and detailed system design.
• Resource allocation and monitoring project status weekly.
• Experience with LEAN Agile Methodology
• Reviewing the code developed by peers and making them in compliance with Pega guardrails.
• Importing XSD’s and WSDL’s to develop connectors to communicate with external systems from business process.
• Created XML rules to generate the requests to send to external systems.
• And also developed parse XML rules to receive the response Involved in developing applications reports using list view and summary view.
• Created different access groups to support different releases and created operator ids to give access to new users.
• Mapped different workgroups, units and workbaskets for different users.
• Clearing cache by recycling JVM’s and created tables based on developers’ request.
• Skimmed the rule sets to keep the higher version of the rules and deleted the rules using backend as well as using Delete a Ruleset utility in PRPC.

Environment: Pega RULES Process Commander 7.2, Web services (SOAP, WSDL), MS Visio, JDBC, WebLogic, XML, JavaScript, Pl/SQL, HTML.

Confidential

Pega Developer

Responsibilities:

• Implemented Agile/Scrum Methodology and participated in development & conversion of business requirements into Rally stories
• Worked on the version PEGA 7.2
• Implemented Agile Scrum Methodology and participated in development & conversion of business requirements into Rally stories.
• Worked with the business Leads, and Business Analyst to define business requirements and developing them.
• Worked on Credit Smart Disputes.
• Intimated with external systems to retrieve or send data using Connect SOAP, Service SOAP
• Implementation of different types of agents.
• Performed unit, Integration and user acceptance testing.
• Great experience in debugging application using PEGA Tracer tool, Clipboard, Performance testing.
• Prepared testing strategy and test plan for call flow, call verification and search
• Prepared test scenarios and test cases
• Generated test data for functional testing
• Prepared test scenarios and test cases
• Generated test data for functional testing
• Executed manual testcases for functionalities such as In-Bound call, Outbound call, Search, Hearing and Intent Tasks
• Designed and developed routing logics and SLAs for the SRs based on the requirements.
• Worked on building CONNECT-REST to consume data from API services as majority of transactional data is provided through APIs.
• Executed Test Cases using ALM, updated the status in Quality Center and logged defects in ALM
• Analyzed and prepared Test Reports

Environment: PEGA PRPC v7.2, SQL Developer, Q.A, Web sphere.

Confidential

Pega Developer

Responsibilities:

• Worked with the Business Leads, and Business Analysts to define business requirements for designing, testing, and analyzed those requirements. Reviewed Business Requirement Documents and the Technical Specifications.
• Involved in the high level analysis, estimation and in the preparation of high-level design documents and detailed design documents .
• Involved in creating data model for the application, using Properties (Page Lists, embedded pages), analyzed the application and proposed the work page structure.
• Followed Agile Scrum methodology to implement the project.
• Knowledge sharing sessions with other Developments team to share & gain the project knowledge.
• Worked on PRPC User Interface development - Sections, Harnesses, Flow Actions developing web-based UI’s using DHTML, Object-oriented JavaScript.
• Involved Extensively used Integration Connectors & Mappings such as Connect - JMS, Connect - SQL and Parse XML rules of PRPC.
• Created List View and Summary View Reports.
• Created Access Groups, Work Groups, Classes, Rulesets etc.
• Implementation of Proof of Concepts
• Migrated data instances and Rulesets using Product and Patch rules from development to SIT, UAT & Production environments.
• Involved in debugging/logging application using Pega Tracer tool and Performance Analyzer (PAL).
• Involved in analyzing, testing the application and fixing the bugs.

Environment: Pega PRPC V7.x, Web Sphere 7.0, Quality Center.

Confidential

.NET Developer

Responsibilities:

• Interacting with the business team for discussion of the functional specifications, high level requirements and user stories.
• Worked with agile effective methodology for Software Development.
• Handled many production issues and enhancement to the existing live portals.
• Developing and coding the applications using ASP.NET MVC 5, C#, ADO.NET, Entity Framework 4.5, XML, WCF Services, JavaScript, Angular JS 2.0, Kendo UI, TFS & SQL Server.
• Worked on AJAX frame work for interactive web applications.
• Implemented JavaScript and JQuery script to implement UI validations.
• Implemented using MVC with Entity framework concepts.
• Implemented design patterns like Factory, Dependency Injection and Singleton.
• Wrote complex SQL Queries using joins and various aggregate functions.
• Used SQL server 2012 for writing Stored Procedures, Views and Triggers.
• Performance tuning using tools like SQL Profiler.
• Generated SSRS reports from scratch and used SSIS packages for running jobs.
• Experienced in Software Configuration Management, setting up company Version policies utilizing Team Foundation Server (TFS).

Environment: Visual Studio 2015, C#, ASP.NET 4.5/5.0, ADO.NET, Entity Framework, WCF, Web Services (Restful and SOAP), WebAPI’s, Angular JS 2.0, Node JS, JQuery, JavaScript, CSS3, HTML5, XML, SQL Server 2012, TFS.