SUMMARY

• Around 6 years of professional experience in developing Dynamics CRM and .NET based software solutionsusing Microsoft technologies like Visual studio, .NET Frameworks, VB.NET, C#.
• Experience in Microsoft Dynamics 365 v9.0, CRM 2016, 2015, 2013, and 2011.
• Experience with various software methodologies like Agile/Scrum, Test - Driven and Domain-Driven.
• Experience in creating customization of Entity, Views, Web resources, Ribbons, Dashboard, Business Rules and Process Flows, integrations with MS SharePoint 2010, 2013 and MS Outlook as well as other systems.
• Experience in in designing, developing, deploying CRM application to meet business process flow requirement including sales, marketing and customer service support modules.
• Experience in generating reports using Azure, SSIS, and SSRS.
• Having experience in creating Sitemaps for an organization using XRM toolbox.
• Experience in the performing Load and Performance testing the CRM application using Visual Studio, and Load runner tools.
• Worked closely with all the departments to ensure that CRM works efficiently in all aspects of the company
• Experience on modern front-end templating frameworks for JavaScript - Including Bootstrap, Angular JS, etc.
• Hands-on design experience with user interface web technologies like HTML, CSS, JavaScript, VBScript, and Bootstrap etc.
• Experience working with databases like SQL Server 2008 R2/2010/2014, Oracle 9i/10g and MS Access 2010/2013.
• Experience in maintaining Error logging using Exceptional Handling inT-SQLand SSIS.
• Experience in development of advanced technologies with services i.e., using WCF service (REST & Non-Rest) and Web API applications where communication of data done in XML and JSON formats.
• Experience with developing windows-based applications using Win Forms, Timers etc. and in creating Windows Services as scheduled jobs.
• Fervent and innovative with a persistent desire to learn and an ability to adapt curiously to new environment and people; responsible and confident with an outgoing manner.
• Ability to interact and communicate professionally and effectively with management, co-workers and others at all technical skill levels with substantial exposure to project-based work structures.

PROFESSIONAL EXPERIENCE

Confidential, Dallas, TX

Microsoft (MS) Dynamics CRM Developer

Responsibilities:

• Responsible for the design, development, and on-going support of custom applications and objects within Microsoft Dynamics CRM.
• Perform CRM application testing of configurations and customizations.
• Work with team members and independently to develop and configure Microsoft Dynamics CRM applications.
• This work would include Customization of entities, Plug-in and workflow development using C# and VB.Net, JavaScript development and security configuration. The incumbent may also assist the team with code migration of the Dynamics solution as well.
• Utilize Microsoft Visual Studio 2013/15/17 team edition to develop and maintain code bases including branching, merging and code builds.
• Customizing built-in entities such as Accounts, Contacts, Activities, Notifications.
• Developing and deploying unmanaged Dynamics Solutions.
• Developing complex business logics using VB.Net, HTML, JQuery, JavaScript, Angular JS and CSS.
• Experience in the performing Load and Performance testing the CRM application using Visual Studio, and Load runner tools.
• Creating and customizing Dynamics forms, views, Alerts, Notifications.
• Creating Custom Entities, Custom attributes for individual business units inDynamics CRM, per their business process Customized Workflows and Plugin for automated processes, based on requirement from department to increase visibility and efficiency.
• Calling Dynamics REST web services from JavaScript.
• Designing the front end of application, using JavaScript and AngularJS.
• To generate weekly, monthly and yearly business reports and developing SSRS reports for business.
• Once development is done, the work must move for testing and production, create unmanaged solutions and move them from once instance to another instance
• Building Web Services for interfacing existing DODD systems.

Environment: MicrosoftCRM365/2015,CRMSDK, Microsoft SharePoint, Microsoft .NET, C#, SSRS, SQL Server, Entity Framework, Visual studio 2017/15, VB.Net, JavaScript, Angular JS, JQuery, HTML, CSS.

Confidential, San Francisco, CA

Microsoft (MS) Dynamics CRM Developer

Responsibilities:

• Worked on a Gas Operations project where we have a log of distributed and consumed gas.
• Creating custom fields, form, views and writing business rules according to the requirement.
• Can configure and customize Microsoft Dynamics 365 applications using Forms, Native and Custom Entities, Plugins (JavaScript, C#), Microsoft Flows, PowerBI, PowerApps, Azure IoT Suite, AppSource and third-party applications, Azure Machine Learning, and SSRS Reports.
• Configure and implement CRM functional and application modules, encompassing account and contact management and commission management.
• Creating documentation to define workflow and requirements and implementing custom workflows into business process.
• Integrated SQL Server 2008 with CRM using SQL Stored Procedures, Functions, Triggers, and Importing/Exporting data from legacy data sources using SSIS.
• Developed dynamic reports using CRM reporting interface and SSRS SQL 2008 R2 engine.
• Developed Main view and Single view Dashboards as an extension of Dynamics CRM.
• Developed Duplicate detection rules to prevent Duplication in Cross entities.
• Expertise working with every version of Dynamics 365 Implementation, Migration, customization and Integration MS-CRM web service with JavaScript, C#, ASP.NET and jQuery.
• Develop and maintain new and existing applications, systems, custom reports, and database structures
• Designed and customized solutions as per requirements using custom forms, views, entities, relationships, JavaScript events
• Used CRM web service and developed a custom service using Windows Communication Foundation to provide extended functionalities to the common methods of CRM.
• Professional experience working with SSRS, especially development for Dynamics CRM.
• Built custom applications, modifications, integrations, data conversion routines, workflows, and custom reports for Dynamics 365.

Environment: HTML, JavaScript, ASP.NET, VB.NET, C#, Reporting Services, Microsoft Azure Components, Angular JS, SharePoint, SQL Server, Visual Studio, Load Runner.

Confidential, Los Angeles, CA

MS Dynamics CRM Developer

Responsibilities:

• Customize Dynamics CRM entities, create multiple forms (security based) on entities, add custom JavaScript on form events, and add web resources, navigation links to achieve the business Power Apps Cloud requirements.
• Configuration of MS Dynamics 365 financial and Customer support with Microsoft Outlook 2013
• Developed business SOAP Protocol Oracle 11g objects using C# for Services Module.
• Implemented various integrations for the Custom entities and forms using External Web API.
• Integrated Custom WCF Service with Azure other applications.
• Worked on setting up relationship between System & Custom entities
• Design and develop REST service using Web APIs.
• Design and Developed SQL stored procedures
• Used CRM web service Power Apps and Java Script developed a custom service using WCF to provide extended functionalities to design and customize CRM forms, ribbons, site map, workflows, Dialogue etc.
• Used Advanced Find feature of MS Dynamics CRM 365 and created multiple Azure views of API services T-SQL System entities
• Generated Sales Reports for statistical analysis of data at AJAX user level using SSRS
• Installed and Power BI configured MS Dynamics CRM 365 system for development and Ui testing, SOAP Protocol configured Oracle 11g Migrating server
• Instance created organizations.
• Created custom dashboard, create custom Ribbon button and configured sitemap using Pragma toolkit.
• Collected existing infrastructure information including Active Directory, SQL server, Reporting Server
• Instance for implementation of MS Dynamics CRM/XRM 2013 system.
• Created several plug-ins and Power BI workflows for enhancing the system and maintain data integrity.
• Used SSRS create reports in the MVC system to provide accurate data for business decision making.

Environment: Microsoft Dynamics 365 v9.0, Dynamics CRM 2016, C#, JavaScript, Azure web components, Ribbon workbench, Visual studio 2015.

Confidential

CRM Consultant

Responsibilities:

• Configure and implement CRM functional and application modules, encompassing sales, Marketing, Service using Dynamics 2015.
• Creating documentation to Migration workflow and requirements and implementing custom workflows into business process to automate and enhance sales process.
• Wrote, debugged, and deployed plug-ins using Visual Studio and C# to coordinate the Customer Account Migrating and Employee entities
• Developed Duplicate detection rules to prevent Duplication in Cross entities.
• Used MS Dynamics CRM SDK, WCF, and LINQ to interact with data from the CRM system
• Developed dynamic reports using Power Apps reporting interface and SSRS and deployed it on the CRM that were used in the application Web services Power BI depending on roles.
• Involved in bug fixes/upgrades, Migrating unit testing and AJAX integration testing.
• Involved in implementing the new functionality to critical enterprise CRM applications.
• Involved in deployment of the WPF application in the production and maintained postproduction Power Apps activities.
• Involved in providing necessary guidance to prepare System SOAP development life cycle, technical documents, troubleshooting, and resolving issue.

Environment: Microsoft Dynamics CRM 2015, C#.net, WCF, JavaScript, SQL Server, VB.NET, XML, HTML, Java Script, CSS, Web API.