IT Project Coordinator Resume

SUMMARY:

Performance - driven, dynamic information technology professional with over 15 years of expertise streamlining the completion of multiple projects and enterprise asset management functions. Excellent cross-functional communicator and team leader with strong ability to leverage servant leadership approach across large enterprise environments while strategically optimizing processes, managing resources, and mitigating risks. Strong relationship building and stakeholder management skills. Adept at hardware/software management, asset validation, equipment installation, asset inventory maintenance, procurement, disposal preparation, shipping, vendor management, and budgeting. In-depth knowledge of asset management policies and procedures, IT hardware assets, and automation. Bilingual communicator, fluent in English and Cantonese.
Spearheaded team on large scale rollout of office builds across the United States.
Recaptured decommissioned enterprise servers for Controlled Networks via B2C and B2B sales which generated six-figure sales in untapped revenue.
Resolved hardware compatibility issues and expertly negotiated over 70% savings while managing shipping and carriers for Controlled Networks.

TECHNICAL SKILLS:

Competencies: MS Project Online, ITAM (Asset Management), ITAD (Asset Disposal), HAM (Hardware Asset Management), SAM (Software Asset Management), IBM Tools (Maximo Enterprise Asset Management, SCCD (Smart Cloud Control Desk), OrderNow (Order Management), E-REQ. MLDB (Machine List Data Base), Datacenter: Piping-Copper/Fiber Wiring, Rack/Stack, SAN Storage (HPE 3par), HPE/IBM Servers & Storage, WebEx/Teams/Office, Revit/Bluebeam, Structured wiring, PowerPoint, SharePoint, OneDrive, Project Management, Code Enforcement

PROFESSIONAL EXPERIENCE:

Confidential

IT Project Coordinator

Responsibilities:

Thin Client Expansion Tranzact Project/ Role: ITAM / Role: Project Coordinator, Procurement, 2019: Procurement of HP Thin Clients from HP. Negotiated and procured M.2 and memory. Led lab testing, sales closure for original OEM memory and M.2s to reduce costs. Coordinated shipping and assets across sites. Coordination for imaging the Thin Clients with Imaging Formulated plan to install USB Wi-Fi internally, saved hundreds of dollars per Thin Client.
COVID-19 Work from Home Project/ Role: ITAM/Role: Project Coordinator, Procurement, 03/2020: Procured Laptops, 802.1AF compatible POE injectors, and programmed VOIP phones within short time to EUs.
Maximized warranties, labelling, and locations by enhancing hardware asset inventory process for last-in, first-out (LIFO).
Optimized office procedures and IT hardware deployments while reducing costs and customer service level agreements (SLAs).
Achieved compatibility in enterprise server and storage builds.
Obtained over 150% conversions from year-to-date and click-through-rate through effective management over eCommerce and procurement; Positioned all marketplaces to top-tier within one year while maintaining 0% defect metric.

Confidential

Enterprise IT Asset Manager/ ITAD/Logistics Analyst/Enterprise Data Center Technician

Responsibilities:

ABCR Avis Budget Rental Car Windows XP to Windows 7 Migration Project/ Role: ITAM ITAD SAM, 08/2013: Received project hardware, tracked old user hardware, and deployed new hardware to techs for migration.
Scored 4.1 from SDM; scores ranged from one to four with perfect score of 4.0.
Passed all audits on asset spreadsheets during tenure.
Drove complete Windows XP to Windows 7 migration project for Avis Budget Group and IBM with zero missed assets and errors across thousands of machines.
Closed gap between procurement and asset management for IBM and HP during IBM Desktop team transition to HP.
Served as on-site focal for enterprise data center; Avis HQ, #333 on Fortune 500.
Pinpointed assets requiring upgrades, recirc, and loaners to ensure smooth functions within asset lifecycle.
Held role as full-time contractor for IBM asset tagging for all IBM, vendor, and customer assets.
Upheld accuracy on backup list for external assets, movements, and end-users in Excel (Maximo Enterprise Asset Management & SCCD Smart Cloud Control Desk).
Secured top-tier rankings for Alexa on first page results.
Established online company and enabled profitability through conceptualization and rollout of high-growth products which generated over $12M inline sales during start-up phase.
Received multiple features in brand print magazines.
Acquired carrier rates discount of 85% through successful negotiations.

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