Front Desk Resume

SUMMARY:

A motivate individual and soon - to-be an associated of Middlesex county college s computer network administrator program, keen on applying academic foundation and practical in a roll offering technical support in a help desk environment. Accustomed to provide integral technical support and troubleshooting issues related with software and hardware installation and setup. Extremely adept at providing exceptional customer service support in both technical and hospitality setting.
IT & Computer System Support
Local Area Network
System & Software Installation
Routing & Switching
Troubleshooting & Repairs
Incident Documentation
Network Security
Routing & Wireless Networks
Customer Service Skills

TECHNICAL SKILLS:

PROFESSIONAL EXPERIENCE:

Front Desk

Confidential

Responsibilities:

Tasked with providing exceptional customer service to guest and assigning rooms; trained 4 employees
Used computerized or manual systems to verify and compile dally record sheets, guests accounts and receipts
Delivery outstanding support to guest and handlining administration duties
Audited daily guest leger to verify and balance entities and corrected discrepancies