SUMMARY:

• A project manager with extensive experience both delivering and managing delivery of enterprise projects ranging from infrastructure builds, software rollouts to midscale data center migrations. I am well versed in managing and developing solutions for mid to large size enterprise across multiple verticals. I have documented success in creating and expanding relationships with clients at multiple levels as well as managed teams of multiple sizes across various locations
• With 10+ years of experience as information technology, as well as 3 years project management. I am seeking a long - term role, where my in-depth knowledge of technological implementations and project management will help contribute to the strategic goals of an organization.

TECHNICAL SKILLS:

Hardware: Windows, Apple; Cisco 29xx series switches, Dell 58XX series switchesCyberoam firewall, Sonicwall 3xxx & TZxxx Series Firewall, Dell ServersHP Servers, APC UPS devices, Asterisk PBX, Nortel PBX, Cisco ASA Firewalls, Foundry Server Iron Load Balancers, F5 Big IP Load Balancer, Juniper SSG-20, APC Infrastructure Manager

Software: Microsoft Office Suite, Veritas backup, Trend Micro SMB, Track-ITSymantec Antivirus, Exchange 2003, 2007, SharePoint Server 2003, MOSS 2007, Microsoft Operations Manager, System Center Operations Manager, WSUS 3.0, Dell Open Manager, HP Open View, WSFTP Professional, Citrix Presentation Server 4.x, Terminal Services 2003, 2000, Blackberry Enterprise Server, Smokeping, Cacti, Quest VMWare Infrastructure Manager 3.0, HP Insight Manager, Hyper-V,SCCM, Desktop Central 7, Microsoft System Management Server, Microsoft Remote installation Services, Microsoft Virtual Machine Manager, Kaseya, Nimsoft Monitor, Zenoss, Rivermuse ERM, Adobe Captivate

Languages: C++, XML, HTML, ASP.Net, Powershell, LUA

Operating Systems: Windows 2003/2008/NT/XP/Vista/2008/7, DOS, Linux

Database Platform: MS SQL 2000, 2005, 2008

Networking: Ethernet 802.3, TCP/IP, DHCP, DNS, WINS, ARP, FTP, TelnetDSL/Cable, hubs, routers (Cisco IOS), Dell OS, cabling, SMTP, POP3NAT, VPN, VLAN, RIP, Ethernet 802.11, LAN/WAN

PROFESSIONAL EXPERIENCE:

Confidential

Performance Engineer

Responsibilities:

• Project managed migration of 3500+ devices from old monitoring solutions to new platform utilizing multiple monitor and service tools
• Served as internal project manager for a team of 8 engineers.
• Worked with vendors and internal engineers as part of architecture team to identify solutions to build multi tool multi tenant monitoring platform
• Prepared decks and presentations for new customers and various teams to demonstrate new monitoring portal
• Working with sales, managed process of onboarding new customers into monitoring platform
• Developed standard checklists and procedures for monitoring platform.
• Worked with both internal and external customers to develop on boarding process as well as individual test cases to validate on boarding was complete.
• Create weekly and monthly status reports for upper management on alert generation, alert resolution and other monitoring reports to maintain current SLA

Confidential

Sr. Consultant

Responsibilities:

• Project managed multiple customer infrastructure projects ranging from infrastructure upgrades, application upgrades, on premise to cloud migrations and data center migrations.
• Managed multiple internal teams on requirements gathering, project planning and execution around customer needs/initiatives
• Created documentation standards for internal teams to use across multiple customers
• Project managed various client projects in both the application and infrastructure space, working with both internal SME’s and clients to develop budgets, resource allocations, and timelines.
• Work with clients/internal teams to develop proper reports and informational dashboards
• Served as an escalation point for infrastructure teams with a specialty in Microsoft technologies.
• Defined standard checklists and templates for client onboarding, with a focus on helpdesk and service desk integrations
• Project managed multiple implementations of Amazon web services for clients
• Developed multiple POC’s and SOW’s for clients regarding migrations to Amazon Web Services

Confidential

System Engineer/Professional Services Consultant

Responsibilities:

• Supported Windows infrastructures for multiple financial clients focusing on Active Directory, Exchange and SharePoint on Windows domains
• Served as post-sales technical lead for Nimsoft Monitoring implementations
• Technically managed implementation’s of monitoring and service desks using Nimsoft tools for multiple customers both domestically and internationally
• Managed implementation of monitoring platform for multinational managed service provider
• Worked with various technical, business, and management teams to develop dashboards and reports
• Worked with multiple project teams to develop architecture solutions for various clients in the financial industry. Built and maintained pre-production site for a leading trading firm in Chicago
• Developed and conducted technical and functional classes on Nimsoft Monitoring solutions
• Provided system support for clients as part of 24/7 operations support team

Confidential

Hyper V Systems Administrator

Responsibilities:

• Worked on design team for national migration from physical to virtual servers using Microsoft Hyper for 72 locations
• Developed automated scripts using windows batch and Powershell 2.0 to optimize deployment and minimize user interaction
• Supported SAN team to create disk allocations on EMCS across all sites
• Created documentation for operations guide on all steps of deployment
• Worked with regional sites and national service centers, to gather requirements for project along with any changes to process
• Developed threshold reports for project management to determine if current environments were acceptable for migrations
• Managed all aspects of deployment from environment build to migration support
• Trained fellow team members on Hyper V Deployment and troubleshooting
• Implemented SharePoint 2007 portal for internal document storage and ticketing solution.
• Architected systems/network monitoring solution using System Center Operations Manager, Smokeping, and System Center Configuration Manager
• Worked with management team to upgrade infrastructure for SAS 70 Compliance.
• Upgraded infrastructure to Windows 2008 server environment
• Utilized Windows Data Protection Manager to fulfill disaster recovery/backuprequirements
• Configured APC infrastructure Central for multiple client portal to monitor client Power and environmental sensors

Confidential

Sr. Systems Engineer

Responsibilities:

• Worked with onshore and offshore teams to bring infrastructure and enterprise applications into compliance required by external auditors
• Managed patch management, application upgrades utilizing Accenture Delivery Methodology
• Coordinated SQL patching required for audit compliance, including patching of all test/production environments
• Coordinated application and infrastructure upgrades between onshore business and offshore technical teams
• Served as onshore SQL 2005 DBA including dialing maintenance, and break-fix support
• Designed new architecture based on business/application team requirements and coordinated with third party vendor and resources to implement environments
• Provide 24/7 support for application teams to resolve high severity environmental issues
• Led server decommissioning/consolidation project to lower IT operational costs

Confidential

Systems Administrator

Responsibilities:

• Worked with IT management to create network infrastructure for web startup handling over one million hits a day.
• Implemented clustered load balancer/firewall infrastructure to maximize system uptime.
• Implemented System Center Operations Manager to manage and monitor servers across multiple locations
• Architected multisite Windows 2003/Windows 2008 server environment
• Deployed Windows 2008 servers using Microsoft Remote installation services and Microsoft Deployment tool.
• Worked with QA team to assure no glitches/bugs in weekly releases.
• Designed LAN/WAN architectures implementing TCP/IP networks (DNS, DHCP, WINS), including secure point-to-point router configurations for inter-site datacommunications
• Designed backup strategy utilizing Microsoft Data Protection Manager (MDPM)
• Handled all IT procurement, including hardware, software and maintenance agreements
• Developed in-house Sharepoint environment for document sharing and collaboration

Confidential

Integration Engineer (Contractor)

Responsibilities:

• Worked with Systems Administration team to integrate remote offices to corporate network
• Worked with internal IT team to solve Exchange 2007 issues for remote executive staff
• Promoted domain controllers and created file servers at merged companies to provide local authentication along with local file servers
• Worked with merged company staff to facilitate smooth transfer to new domain while maintaining their current document and application servers

Confidential

Sr. Systems Engineer

Responsibilities:

• Implemented group policy via Active Directory groups to lock down systems based on FISMA compliance requirements
• Configured Microsoft System Center Operations Manager (SCOM) and Microsoft Systems Configuration Manager (SCCM) to optimize monitoring and deployment of application/system configuration changes across the enterprise
• Technically Managed Implementation of MOSS 2007 infrastructure to replace Lotus Notes repository at project for Center for Medicaid/Medicare services. Used as a document repository housing 8000+ documents, also managed workflow to track issue resolution logs for various teams
• Managed project to implement multiple Microsoft services around enterprise management
• Lowered spam by 75% using firewall filtering with real-time spam black lists for incoming email.
• Project managed build out of two additional offices housing teams of 50+
• Responsible for security equipment, including Cyberoam CR100i firewall with 50 VPN users and spam blocking utility, as well as Trend Micro SMB and Antivirus for Exchange.
• Backup and restore network data with Symantec Backup Exec 11.0. along with weekly system images using Acronis True image Echo Server
• Work with executive management and team leaders to architect infrastructure solutions based on corporate or individual team needs while providing the most cost effective strategy

Confidential

Sr. Systems Administrator

Responsibilities:

• Responsible for all aspects of Active Directory including security and group policy
• Deployed Windows 2003 server and Windows XP clients utilizing SMS 2003
• Supported 100 users in 10 locations nationwide
• Provided technical support for corporate client/server systems
• Responsible for hardware and software applications for workstations, servers, and network data communications
• Collaborated with executive management and department leaders to assess network capacity needs
• Worked with networking team to build infrastructure to support Microsoft Pinnacle winning infrastructure

Confidential

Systems Administrator

Responsibilities:

• Performed all levels of hardware and software systems support for various clients in the Chicagoland area
• Responsible for e-mail system and Internet Information Server, meeting employee and customer needs 24/7
• Managed all new install projects for servers, switches, and other network resources based on client requirements
• Developed and updated documentation, apprising users and administrators of vital information.
• Created user manuals and provided technical support sessions for new employees.
• Administrated and maintained environment security. Involved with administering security alerts to staff and weekly data backups
• Created proactive procedures for problem preventions and resolutions, interfaced with software developers, analyzed issues, and designed solutions