System Solutions Analyst (Contractor) Resume

SUMMARY:

Seasoned McAfee Endpoint Security Administrator with over 13 years of experience with various McAfee and other anti - malware products including McAfee ePolicy Orchestrator (EPO), McAfee VirusScan Enterprise (VSE), McAfee Site Advisor, McAfee Host Intrusion Prevention (HIPS), McAfee Application Control (Solidcore), McAfee Data Loss Prevention Device Control, McAfee Endpoint Protection for Mac, McAfee Endpoint Encryption/Disk Encryption, Trend Micro OfficeScan, along with other malware diagnostic tools. My background includes the remediation of malware attacks, strong knowledge of malware attack vectors and prevention, configuration of anti-malware software policies, and the development of corporate anti-malware security documentation.

TECHNICAL SKILLS:

Operating Systems: Windows 8, Windows 7, Windows Server 2008 R2, Windows Vista, Windows Server 2003, Windows XP, Windows 2000, Windows NT Server, Windows Server 2012

PROFESSIONAL EXPERIENCE:

Confidential

System Solutions Analyst (Contractor)

Responsibilities:

Part of team dedicated to McAfee Endpoint Protection project. This project included the migration from Trend Micro OfficeScan to McAfee VirusScan Enterprise along with McAfee Endpoint Protection for Mac, McAfee Application Control (Solidcore), McAfee Data Loss Prevention Device Control, and McAfee Endpoint Encryption/Disk Encryption to all enterprise endpoints.
Telephone support for and troubleshooting of Trend Micro OfficeScan, McAfee ePolicy Orchestrator (EPO), McAfee VirusScan Enterprise, McAfee Endpoint Protection for Mac, McAfee Application Control (Solidcore), McAfee Data Loss Prevention Device Control, McAfee Endpoint Encryption/Disk Encryption and DeviceLock.
Created McAfee VirusScan Enterprise installation packages using McAfee Installation Designer 8.8.
Created/edited corporate knowledge base and security documentation for various McAfee applications.

Confidential

Malware Engineer (Contractor)

Responsibilities:

Managed Trend Micro OfficeScan and McAfee VirusScan infrastructures for over 60K endpoints.
Responsible for Credant Mobile Guardian Shield administration and encryption related tasks including installation, troubleshooting and recovery of encrypted data.
Performed day to day administration tasks, upgrades and troubleshooting related to OfficeScan and VirusScan Enterprise.
Provided guidance and assistance in remediating malware outbreaks.
Project Leader or participant in several projects for client including Trend Micro Upgrade and Control Manager roll out, McAfee VirusScan Enterprise for Storage and NetApp migration, McAfee Enterprise Mobility Management and roll out of new version of Credant Mobile Guardian Shield.
Presented malware metrics to Sr. management on a regular basis.

Confidential

Responsibilities:

Managed McAfee ePO infrastructure for over 50K nodes.
Performed day to day administration tasks, upgrades and troubleshooting related to ePO and VirusScan Enterprise.
Responsible for remediation efforts in the event of a malware outbreak
Assisted in implementation of security projects.
Maintained McAfee compliance at all times and presented compliance reports to Sr. management on a regular basis.
Provided technical expertise in the roll out of McAfee Site Advisor and Host Intrusion Prevention software for client.

Confidential

Data Security Analyst

Responsibilities:

Managed encryption software administration and support utilizing SafeGuard management center.
Oversaw the creation,, and updating of all documentation for software installation and global launch to 400+ employees. Performed Windows system administration duties including user account creation, access granting, data shares, and active directory administration.
Administered intrusion detection software using Aanval console. Worked with numerous domain supervision and security systems, McAfee software, anti - virus tools, and spyware/malware protection for resources.
Streamlined support operations by establishing database of key errors and solutions reduced time for resolution, improved internal customer service, and maximized support resources.

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