SUMMARY:

• Fifteen years of global IT experience in delivery, account, program and project management skills by organizing people, technology, process, and implementing turnaround strategies for high visibility projects. Extensive experience in large size IT projects involving COTS software, application integration, application development, Web based application, e - commerce, SharePoint collaborations and enterprise content management, SOA, client server application and product development. End to end project lifecycle experience including scoping, designing, developing, deploying, and supporting enterprise scale business application, using waterfall, RUP, Spiral, and iterative (Agile SCRUM and Kanban). Experience in engaging new clients, and build strong relationships with all project stakeholders and business teams. Managed multi-million dollar projects with global (USA, Europe, Asia pacific) teams, and always achieved project objective and goals.
• Enterprise Project Management, Release management, change management, configuration management, Quality management (driven by metrics), application development (AD) and management services (AMS).
• Requirements gathering, use cases, wire frames / screen mock ups, software requirements specification, design document (HLD, LLD)
• Implementing test strategy, test planning including system testing, integration testing, UAT and deployment.
• Metrics (code coverage, defect density, defect removal efficiency, SPI, CPI, program metrics), PMO
• Multiple projects management under program, Program planning, budget and cost, Program level risks and issues management, Multi-locational team management, presentation of Program Dashboard to senior leadership team.
• Risk identification, project risk classifications, mitigations strategies, continuous risk monitoring.
• Supplier Agreement management (Contract & Vendor Management)
• Estimation (Work breakdown structure, Wide band Delphi, Function points)
• Project Execution Methodology Agile - Scrum/XP/Kanban, RUP, Iterative, Waterfall (3 successful implementations using Agile Scrum)
• Offshore-Onsite Model project execution
• PPM tools: Microsoft Project Plan, HP PPMC, JIRA, Service Now
• Tools: SVN, Visual source safe, Quality Center, Bugzilla, MS Visio
• Management of J2EE, Java enterprise application development / migration and deployment
• Management and support of SharePoint applications for Intranet and Extranet
• Management of E-commerce project, think client applications, distributed applications
• Presenting status to project review board, issue escalation, resolution, remove impediments for project team
• Solution design, architecture reviews, Object oriented design, SOA, Web services, Weblogic application server, Oracle, database, integration, Business process modelling (BPM), UML
• Product life cycle, gated funding, proof of concepts, innovation, automation, cost benefit analysis
• SOW request / response, RFI, RFP, product demos, pre-sales
• Enterprise content management systems (ECM), SharePoint Portals and collaboration
• Incident management, Service request, problem record (RCA), compliance reports, SLA’s
• Customer first attitude and have excelled in project execution for multiple clients, Amgen, GM, Belgacom, NASA

PROFESSIONAL EXPERIENCE:

Confidential, San Diego, CA

Consultant Manager

Responsibilities:

• Introduce Agile SCRUM to organization, pilot implementation to risk governance project.
• Strengthen quality process, project management areas and support process.

Confidential

COE Manager

Responsibilities:

• Oversee delivery and support of Business Intelligence, Enterprise SharePoint (Intranet, Extranet and content management) and Java applications. Manage concurrent small projects (PO and prepaid) and ensure quality deliveries to client. Project intake request, resource allocation, SOW response, work with Business leaders and SME to ensure the appropriate business needs are identified and documented.
• PMO for HP account. Publish weekly account metric report / dashboard. Burn rate of projects, risk and issue reporting, audits
• Implemented Kanban board (visual management) for ticket based work. Convinced organization of benefits of Agile lifecycle, demonstrated improvements by achieving 99% SLA compliance.
• Metrics based project management, maintain profitability tracker, publish monthly report to account management team, and give inputs on cost optimization to increase revenue. All projects delivered on time, cost and with agreed goals and scope.
• Responsible for ensuring regulatory compliance of project documentation and ensure all team follows regulatory standards of Amgen.
• Identification of automation opportunities, running innovation program, delight business by automating reports.
• Managed team size of 88 in offshore and onshore delivery model. Daily onshore / offshore meeting. Followed HP Edge framework and Amgen defined quality process.
• Implemented strong engineering process, regular project retrospective, improvement plan, update to historical data repository
• Managed geographically located team (US, India and Breda) through effective communication plan.

Confidential

Project Manager

Responsibilities:

• Completed transition from exiting vendor within 6 months. Build the team from ground up to support and enhance MCS order capture system.
• Implemented credit check and risk assessment to order management system, joint offers, new service offering portfolio, launch of new pricing plan, data bundle. Worked with business team, Belgacom shops for requirements gathering and documenting use cases.
• Implemented SCRUM for order captures system (Agent online). Trained and setup Xplanner tool. Received appreciations from Belgacom management on value of visual management and project success.
• Idea intake, discussions with business, VROOM, OOM, project initiation and execution.
• Successful delivery of all projects. No escalation from business or IT. Strong relationship with all stakeholders.
• Managed performance testing, establishing benchmarks, establish nonfunctional requirements. Automation of business verification test cases.
• Facilitated the offshore development plan and ODC setup in HP Bangalore. This included facilitating infrastructure setup, communication setup, delivery process, identifying right resources for onsite and offshore and visual management.

Confidential

Agile Project Manager

Responsibilities:

• Managed four partner (Vendor) integrations. Monitored, tracked and verified the dependency and deliverables expected from each partner.
• Managed integration to payment gateway (Billdesk) and monitored approvals from regulatory authorities.
• Resource hiring, cross of resources on Adobe Flex.
• Procurement of machines from Taiwan, imaging the machine and deliver to pilot locations.
• Usage data analysis, real time feedback from pilot users, support calls handling and resolution.
• Managed multiple stakeholders and got the buy in from each stakeholder by frequent demonstration of the developing application (SCRUM).
• Managed both development and testing team. Defect reporting, assignment, ageing, prioritization.
• Presentation and demonstration of product to all HP groups and HP executives.
• Working with software engineering process group to define and report metrics on Agile SCRUM.
• Launched the first version of HP dream screen in 11 months from the date of idea conception.

Confidential

Agile Project Manager

Responsibilities:

• Project planning, billing, monitoring and execution of PSB-MSS project.
• Weekly status report, project management reviews, facilitating client meetings.
• Technical Management reviews, investigation JVM with very small footprint.

Confidential

Project Lead

Responsibilities:

• Architect and design of STK application. Lead team of 8 developers.
• Received appreciation from GM architects on design. The best HP had ever delivered.
• Declaration processing module, converting EJBs to Web Services using Web Logic 8.1, Release management.
• Reengineer of monolithic V2 code to (Java) modular V3 code.

Confidential

 Developer

Responsibilities:

• Requirements gathering, designing the web, sender, receiver and merger component.
• Developed application Complex Graphical Editor (CGE) for International space station (ISS).
• Design and development of appointment system