Engineering Manager Resume

SUMMARY:

Strong experience in project management meeting corporate objectives and budget goals.
SDLC, Agile, and waterfall or combined project management methodologies.
Customer - oriented attitude, to ensure maximum customer satisfaction.
Strong written and verbal communication across functional groups and stakeholders.
Knowledgeable of SDLC, QA, and release processes.
Strong analytical, problem solving, and organizational skills as well as risk assessment, escalating, and reporting techniques.
Excellent ability to maintaining, improving, and documenting new workflows and processes.
Multilingual (English, Spanish, Braz. Portuguese, Russian).
Identify risks and handle mitigation by anticipating risk areas and creating contingency strategies to avert issues.
Manage all aspects of project accounting, including cost-benefit analysis, profit to loss ratios and cost to completion projections.
Provide regular reports to executive management regarding progress, budgeting, technical issues, and root cause problem analysis.
Able to manage several projects concurrently (either waterfall or agile project environments).
Responsible for all financial aspects (alignment for budget approval, maintaining financial records/plans on numerous platforms for internal and client use).
Ensure that all service processes have up to date SOP documentation and that the project team follows them.
Hands-on, technically savvy.
Drive technical support and coordinate with other IT resources to quickly and efficiently troubleshoot and resolve issues.

TECHNICAL SKILLS:

SharePoint
SAP
MS Project, Access, MS office tools, Visio
Mercury Quality Center, JIRA, Bugzilla, ClearQuest, HP ALM, IBM TTT
Perforce

PROFESSIONAL EXPERIENCE:

Confidential

Responsibilities:

Performed project planning coupled with multiple Engineering tasks including (but not limited to) scheduling, budget allocation, and monitoring, tracking, assigning work hours, identifying and escalating risks, reporting and addressing issues, performing effective change control management, extensively reporting on a weekly basis.
Identified risks and handled mitigation by anticipating risk areas and creating contingency strategies to avert issues, continuously assess business objectives and implement adjustments to achieve desired business results with maximum efficiency.
Managed all aspects of project accounting, including cost-benefit analysis, profit to loss ratios and cost to completion projections.
Routinely performed file configuring, SQL querying, and other engineering tasks.
Managed several projects concurrently focusing on timing and customer satisfaction.
Engaged in the process and escalation support meeting business critical deliverables for key clients.
Maintained an effective working relationship with executive management, department heads, and all stake holders.
Provided periodic reports to executive management for regarding technical issues and root cause problem analysis.

Confidential

Responsibilities:

Performed project management including (but not limited to) budgeting, planning, scheduling, monitoring vendors’ activities, addressing issues via HP ALM defect tracking database, reporting project progress on a weekly basis, and discussing schedule issues and bottlenecks.
Managed complex timelines and established clear channels of communication, including leading and facilitating the company in project discussions with clients.
Responsible for all financial aspects (alignment for budget approval, maintaining financial records/plans on numerous platforms for internal and client use).
Ensured all project billing to client was accurate, timely and tied to deliverables contained in Statement of Work.

Confidential

Responsibilities:

Managed projects including working with a number of vendors, planning, resource allocation, scheduling, tracking, and addressing issues.
Ensured all service processes have up to date SOP documentation and that the DB Operation team follows them.
Ensured continuous service improvement is rooted in the culture and working practices of the Database support.
Managed end to end financial aspect of projects including project budgets, tracking weeklyspend and deliverables of technicians and resources working on projects.
Ensured all project billing to client was accurate, timely and tied to deliverables contained in Statement of Work.
Ensured continuous service improvement is rooted in the culture and working practices of the Database support.

Confidential

Responsibilities:

Performed project management in the intense Engineering environment.
Carried out multiple Engineering tasks including (but not limited to) file configuration, change and source control management using Perforce.
Worked with a number of vendors, scheduling (including the overseas vendors), and effectively managing vendors’ performance and execution. Extensively used JIRA bug tracking database.

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