SUMMARY

• Over 14 years of experience in IT wif expertise in Professional Project Management and Techno - Functional analyzing and building Enterprise Architecture, CRM, BPM & Microsoft.Net solutions in variety of industries and technical environments. More than nine years of experience in designing/developing the applications using Ms.Net Core, PEGA RULES Process Commanderas aPEGA PRPC Lead System Architect.
• Experience in Web, mobile and SRE as a lead in MS.Net Core, ASP.Net, MVC, C# & VB.Net projects, WEB API(s), Java Spring MVC, Spring Boot, Angular, DevOps, Azure and AWS.
• Experience in design and development of REST APIs, deployment on Azure app services.
• Well versed in managing source code repositories likeTFS,GIT, GitHub, Bitbucket
• Strong knowledge in monitoring and logging tools like App Dynamic, Splunk,Dynatracefor monitoring.
• Good knowledge on administration and management ofAtlassiantools like Confluence, JIRA and Bitbucket.
• Expertise in developing Client/Server Applications on Three Tier Architecture, N-Tier Architecture,SOA(Service-oriented Architecture),MVC(Model View Controller).
• Coordination experience wif various teams like Dev, QA, UAT and Production Operations.
• Extensively worked onJenkinsfor continuous integration and for End-to-End automation for all build and deployments.
• Experienced in working wifJQueryandJavaScript.
• Expertise in database programming involving Dynamic Stored Procedures, Stored Procedures, functions, Views, Triggers usingT-SQL in SQL Server 2005/2008/2010/2014.
• Successful in meeting new technical challenges and finding solutions to meet the business needs by interacting wif the client.
• Hands on experience on CI/CD workflows using azure devops, YAML pipelines, jenkins, git.
• Experience in design and development of large-scale Business Process Management (BPM) and Business Rules Engine (BRE) applications using Pega Rules Process Commander (PRPC).
• Client-facing role responsible for implementing full life cycle Pega Robotics solutions
• Design, Develop and Deploy enterprise solutions which include PEGA customer Decision hub components across the Artificial Intelligence spectrum such as Chatbots, Virtual Assistants, Machine Learning, and Cognitive Services (e.g. Vision/Image, Textual/Language processing).
• Served as Pega Robotics SME for client deliverables, tool selection presentations, of resources
• Worked on Next Best Action, predictive analytics and real-time marketing services and products from an enterprise technology perspective.
• Worked on Angular commonly used modules and creating reusable Components, Pipes and Services.
• Strong experience using MAVEN 3.0 Build System.
• Knowledge of API Service architectures (SOAP, REST w/JSON) using Spring Boot for Microservices, bitbucket, Red Hat OpenShift, RunDeck and Dynatrace.
• Experienced in a fast pacedAgile Development Environment including Scrum, and Extreme Programming.
• Familiar wif MongoDB clusters, Java scripting to load unstructured data into shared environment.
• Developed Case management, Integration Connect/Services, Activities, Data Transforms, Decision Rules, Declarative Rules, Process Flow, Flow Actions, Reporting and User Interfaces like Harness & Section.
• Proficient in Ms.Net Core, MVC, Web API, Java Spring boot Webservices and Pega PRPC Implementation life cycle. The Implementation cycle includes modeling of business process, PRPC tool installation, development, testing, and deployment.

TECHNICAL SKILLS

Languages: Java, spring boot, JQuery and JavaScript, MS.Net Core, C#, MVC ASP.Net, VB.Net, VB6.0.

BPM/CRM Tools: PEGA/PRPC 5.5/6.2/6.3/7.1/8.1 and Salesforce

Frameworks: .NET, Maven and Gradle

Operating Systems: Windows & UNIX.

Web Technologies: MS.Net, Webpack JS, Razor, J2EE, HTML, XML, DHTML, SOAP, Servlets, Web API, WSDL, WebServices, Springboot and Angular.

Application Servers: WebSphere Application Server, IIS and Tomcat Apache.

Databases: IBM UDB\DB2, Oracle 10g, MS SQL, MS Access.

Diagnostic tools: Dynatrace, Tealeaf, Wireshark and Compuware DCRUM.

Web Servers: Internet Information Services, Azure.

PROFESSIONAL EXPERIENCE:

Confidential

Responsibilities:

• Involved in all phases of SDLC from software requirements gathering, design, implementation, testing, and support and Product maintenance.
• Created the automated build and deployment process for application, re-engineering setup for better user experience, and leading up to building a continuous integration system for all our products using DevOps in Azure and AWS.
• Developed REST based Web API to interact wif entity framework.
• JIRA/CMticket is used as ticket tracking, change management and Agile/SCRUM tool.
• Performed code merge between different release branches by actively working wif Development team.
• Leverages knowledge to forecast and anticipate demand
• Establishes vision, strategy, and journey maps that align wif business priorities for Farmers global infrastructure services
• Research new technology advancements and conduct evaluations focused on optimizing and improving infrastructure configuration, performance, capacity, availability, and operational reliability
• Defines strategy for and maintains technology standards
• Works closely wif other global individuals and groups in the execution of technology proof of concepts, deployment, and adoption
• Partners wif other Architects, Engineering, Operations and other stakeholders to design, communicate and implement Strategies, Technology Roadmaps, Standards, Processes, Services, Infrastructure and Application solutions
• Performs ROI and other cost-benefit analysis of strategies and solutions
• Leads transformational infrastructure project implementations driving service transition from architecture into operational delivery
• Partners wif Global Information Security to ensure security, audit and compliance requirements are met
• Prepare and dispense work assignments, provide guidance, and/or review the work of other team members
• Develop Metrics to Assess & Improve quality and effectiveness of the development team
• Develop technical documentation to define the system components, development environment and implementation planning/strategies
• Recommend business process flow improvements and clearly communicate problem/resolution process to project management
• Provide in-depth and strong technical specialty and knowledge to the team
• Analyze user requests and assist wif design activities
• Create unit tests in accordance wif team policies & procedures

Environment: Java spring boot, MS.Net framework core, MVC, Web API & Win Service, Webpack JS, Razor, IBM Rational Team Concert, Visio, HP QTP and Mule soft.

MS.Net Sr. Developer &PEGA Sr. System Architect.

Confidential

Responsibilities:

• Responsible for the various activities associated wif the solution design, development, testing, support and maintenance of the application according to the specifications of the client.
• Analyzed and prioritized user and business requirements as system requirements that must be included while developing the software.
• Involved in Inception Phase and prepared Logical Data Models that contains BRD and supporting documents containing the essential business elements, detailed definitions, and descriptions of the relationships between the actors to analyze and document business data requirements.
• Conducted DCO sessions wif team members, SME, business analyst and product team for open and pending issues.
• Used PEGA Application Profiler to capture requirements and objectives into smart BPM and Document Wizard to automate creation and maintenance of documentation.
• Created Mock-up forms for better visualization and understanding of the software solution. Regularly worked wif the CMA (Content Management Application) and CDM (Content Display Management) teams.
• Created and managed project templates use case project templates, requirement types and traceability relationships in RequisitePro.
• Authored progress and completion reports using Application accelerator which were then submitted to project management.
• Technical Design Documents for Enterprise Architecture for proposing and finalizing the design
• Technical Design Documents on the development process and Technical specifications wif Pega Business Analyst.
• Enterprise Class Structure Design
• Implemented Cover and Covered Objects wif seven Sub cases as per the requirement
• Kicked off the Application Profiler and Application accelerator (DCO tools) and incorporated the User stories and other information
• Designed SOAP & REST Service for creating Work object as per the business requirement
• Integrating the application wif Legacy Systems using Connect- SOAP & REST and Connect - SQL
• Designed and implemented the Pdf generation
• Implemented the Skill Based Routing(Pull Routing)
• Designed and developed the Email Listener to Create the cases wif attachment as per business requirement
• Designed and developed the Email Correspondences using OOTB email functionality using Work Parties and Corr rules.
• Worked on Site Minder LDAP authentication for users
• Exclusively used SQL, for designing modifying and maintaining the SQL Server Tables, Views and Stored Procedures accordingly for coding and submission of data files.
• Developed strategies wif Quality Assurance group to implement Test scripts in HP/Mercury Test Director for stress testing and UAT (User Acceptance Testing)
• Collaborated wif Quality Assurance Analyst in Automated and Manual Black box testing using HP/Mercury's WinRunner.
• Worked closely wif Onsite, offshore leads and developers on development challenges and resolved them
• Review of Functional and Enterprise Test Specifications
• Involved extensively on the migration and deployment of the application rules from Dev to QA, XAT/UAT and Production environments.
• Code Review and provided the suggestions for the changes.
• Performed various Performance and Code review tools like DB Trace, Guardrail Report etc. •Monitoring Log files for abnormal issues on application and database servers
• Integrated OKTA authentication to the Foremost CSS.

Environment: Pega PRPC 5.5\6.3, IBM UDB\DB2, Oracle, HTML, XML, Java Script, MS.Net(MVC, ASP.Net, C#, VB6.0), Tomcat Apache, IBM Rational Team Concert, Visio, HP QTP.

PEGA PRPC Developer & Microsoft .Net Developer

Confidential, MA

Responsibilities:

• Analyzing requirements gap and coordinating wif Line of Business.
• Involved in Designing, Developing and testing the application.
• Analyzing and improving performance using PAL and DB Trace.
• Monitoring Log files for abnormal issues.
• Provided Ruleset management in various environments.
• Involved in Designing High Level Class structure, Workflows and Rule Sets in Pega PRPC.
• Creation of Rules for Validation, Integration rules like Rule-Connect-SQL using methods like RDB save, RDB Open, RDB list, Creation of Work Objects, assigning to Operators.
• Created the Business Process Flows and flow actions in Pega PRPC.
• Implementation of Decision tables, Decision Maps and Declarative expressions.
• Achieved Integration of PRPC systems wif External Systems using Connector and Services.
• Automated Decision making and notification using agents, listeners and email accounts. Involved in all phases of the application development.
• Involved extensively on the migration and deployment of the application rules from Dev to QA, UAT and Production environments.
• Troubleshoot and communicate wif Pega Support team in order to resolve technical issues which require hot fix from Pegasystems.

Environment: Pega PRPC 5.5, IBM DB2, MS.Net, Java/J2EE, HTML, XML, Java Script, MSMQ.

Confidential

Microsoft.Net Developer.

Responsibilities:

• Perform detailed analysis of project requirements and design application architecture.
• Design Business validation and implementing them in the Business Objects.
• Perform reviews of modeling diagrams and source code.
• Conduct code walk through sessions wif the Microsoft development team.
• Since the data that need to be passed between different tiers is huge, used Transfer Object pattern.
• Used Persistence - MYSQL service to call the custom selects and updates to the database.
• Used Locator class to lookup business class and also the success information given a page action.
• Used VB6.0, ASP.Net, C#.Net, and MVC framework.
• Developing DB mapping XML files in Hibernate.
• Designing the User interface using HTML and Java Script.
• Used Rational Application Developer for Application Development and SVN for version control.
• Perform Integration, Unit and Regression testing on the application components.
• Research & Development activities to solve the technical challenges faced during the development phase of the project.

Environment: MS.Net, VB6.0, Crystal Reports, Oracle 10g.