Associate Global Service Engineer Resume Irving, TX - Hire IT People

PROFESSIONAL SUMMARY:

Results - oriented Electrical Engineer with experience in the design, support and manufacturing aspects of engineering. Strengths include independent problem solving, product/process improvement and attention to detail. Ability to learn at fast pace while contributing to company's goals.

TECHNICAL SKILLS:

Platforms: MS Windows 10/11, Linux, MS Office, VISIO

CAD/Development Tools: MPLAB X IDE, Code Composer Studio, GCC, MatLab, LTspice DipTrace PCB/Schematic Capture

Languages: Python, C

Test Instruments: Oscilloscope, Spectrum Analyzer, Signal Generator, Precision DMM, LCR Meter.

PROFESSIONAL EXPERIENCE:

Confidential, Irving, TX

Associate Global Service Engineer

Responsibilities:

Provided level 3 field support.
Assist peers with service deliverables.
Identified and troubleshot basic instrument issues, including use of service tools, manuals and log analysis.
Delivered customer support for laboratory automation systems regarding defective/warrantied parts.
Updated Global Product Parts Master database as parts were introduced/retired for automation systems.
Configured test setups and ran test protocols to characterize and verify embedded systems and low power mixed signal modules and circuits.
Executed design verification test protocols on Radio Frequency Ablation units.
Performed board-level tests on rechargeable implantable pulse generator (IPG) product.
Ran test method validation protocols for validating suitability of in-house designed test fixtures.
Utilized oscilloscope, DMM, Signal Generator, PicoScope, LCR meter.
Documented test results into formal reports.
Performed all tasks in accordance to FDA regulatory compliance.

Confidential

QA/Test Engineer

Responsibilities:

Tested advanced control hardware to ensure that it conforms to strict quality standards.
Utilized oscilloscope, function generator, Hi-Pot tester, and digital multimeter.
Verified test procedure documentation for clarity and accuracy.
Set up equipment for board level and system integration tests.
Collected test data; generated test reports.
Troubleshoot electronic hardware to component level.

Confidential, Carrollton, TX

Test Engineer/Technician

Responsibilities:

Modified firmware for a photo optic product demonstration board to make code more efficient and improve the user interface.
Coded in C on a Xilog Z8F082A.
Designed software driver for a data acquisition module.
Coded in C (Linux OS) on a Raspberry Pi B+.
Verified optics product specifications (flux, radiance, reflectance, wavelength) for visible and infrared LED, photodiode and phototransistor products.
Utilized goniometer, integrating sphere and spectroradiometer instruments.
Performed parameter testing of optics/sensor products before and after Hi-Pot and ESD stressing to verify product reliability.
Conducted functional and environmental testing of analog, digital and power switching hardware.
Troubleshot circuit failures to component level.

Confidential

Electronic Technician

Responsibilities:

Tested, debugged and repaired Calix telecom hardware assemblies to component level.
Supported systems engineering in the successful 17 month timeline development of a Counter-IED Ground Penetrating Radar combat ready system.
Assembled mechanical and electrical aspects of system prototypes.
Created wire lists and performed rapid prototyping of cable and harness assemblies.
Prepared system for execution of field testing.
Troubleshot system issues when needed.
Maintained high performance VISOR GPR system mounted on blast resistant vehicles.
Assisted in the development and test of a Common Data Link radio system (13-15 GHz) for remote visualization.

Confidential

Electrical Engineer

Responsibilities:

Improved product reliability by investigating and solving problems regarding faulty power supply equipment.
Assured the quality of an infrared strobe light by designing a test circuit to verify its functionality.

Confidential

RF/Electronics Engineering Technician

Responsibilities:

Integrated Comtech Up-Down converters and redundancy switch into rack enclosure for a SATCOM terminal.
Tested C and Ka band Block-up converters to verify 1 dB compression point.
Assembled IF, RF, and data cables.
Documented assembly, integration and test procedures.