We provide IT Staff Augmentation Services!

Application Support Analyst Resume

4.00/5 (Submit Your Rating)

SUMMARY:

  • Highly - skilled software development professional having more than 6 years in software design, development and integration.
  • Extensive experience in Information Technology as a Senior Developer in developing business/commercial software solutions with strong skills in various Microsoft Technologies.
  • Solid front-end background using Microsoft standards for form controls, structured coding, naming convention, error trapping, and documentation.
  • ITIL - V3 Foundation trained professional.
  • Dedicated to deadline commitments.
  • Confident working independently or in a team environment.
  • Well-developed verbal and written communication skills.
  • Expert in Windows based C#.Net, VB 6.0, SQL, MS Access application development.
  • Advanced Knowledge on COM, ADO, ADO.NET, IIS, Crystal Reports, Visual Source Safe, and Remedy.
  • Excellent knowledge in ITIL process.
  • Good experience on scripting languages HTML / CSS, XML / XSL, JavaScript and VB Script.
  • Knowledge in Visual Source Safe and Remedy.
  • Advanced problem solving and analytical skills
  • Expert in Troubleshooting and debugging.

PROFESSIONAL EXPERIENCE:

Confidential

Application Support Analyst

Environment: C#.Net, Win Forms, SQL Server2000

Responsibilities:

  • Performed as support/Maintanence analyst for windows based application developed in C#.Net, used in all Starbev Breweries.
  • Translating business requirement into application design.
  • Involved in design and development of new Line addition enhancement.
  • Involved in enhancement of configuration of application.
  • Involved in complete unit and System testing activities.
  • Created new stored procedures, Jobs for new report generation.
  • Involved in support and maintenance of the application.
  • Involved in migration of the system from Inbev to Starbev Domain.
  • Prepared application run book which covered application logic and maintenance procedures.
  • Used Visual Source Safe for source control.

Confidential

Senior Visual Basic Application Developer

Environment: Visual Basic 6.0, SQL Server2000, Crystal Report8.5

Responsibilities:

  • Performed as a Senior Developer for sales process information system for AB InBev, a Belgian-Brazilian multinational beverage and brewing company.
  • Involved in different phases of the life cycle including requirements, design, analysis, coding, testing and performance testing.
  • Developed User Interface using Visual Basic 6.0 and SQL Server 2000 as back end.
  • Developed COM components in VB to implement business rules and data access objects.
  • Developed VB utilities for data export and import.
  • Involved in the application and database design including writing Technical Design Documents TDD.
  • Developed database schema scripts, stored procedures and triggers.
  • Involved in application performance enhancements.
  • Used Visual Source Safe and Clear case for source control.
  • Involved in deployment of the application on User machines.

Confidential

Senior Visual Basic Developer

Environment: Visual Basic 6.0, SQL Server2000, XML, Crystal Report8.5

Responsibilities:

  • Performed as a Senior developer for a 2-tier application based on the client server model for LandAmerica,a title insurance group in the US.
  • Developed server side COM objects in Visual Basic to implement business rules.
  • Involved in Development of the auto and manual order allocation Web/Call, Mail/Fax, QC Module.
  • Involved in Development of the rule creation module Web/call and QC .
  • Involved in Development of the order selection Web/call,Mail/Fax,QC Module.
  • Developed Agency, order knowledgebase module.
  • Developed functions to read data from database into XML strings and to transform XML data using XSL templates.
  • Development of modules to generate reports including aging of orders, daily, weekly, monthly order reports etc. using Crystal Reports.
  • Involved in the database design and developed database schema scripts, triggers and stored procedures for retrieving the hung orders, tracking the processing of an order.
  • Used Visual Source Safe and Clear case for source control.

Confidential

Visual Basic Developer

Environment: Visual Basic 6.0, MS Access, Kodak Image Control, Optical Character Reader (OCR), PDF Outputs, Excel Reports, LandAmFramework.

Responsibilities:

  • Performed as a developer for a 2 tier application based on the client server model used to capture various policy details of either an Owner’s Policy or a Loan Policy.
  • Involved in different phases of the life cycle including requirements, design, analysis, coding, testing and performance testing.
  • Developed VB utilities for data export and import.
  • Involved in the database design and developed database schema scripts, stored procedures and triggers.
  • Developed the module to capture values from the tiff image using OCR.
  • Involved in application performance enhancements
  • Used Visual Source Safe for source control.

Software Developer Trainee

Confidential

Responsibilities:

  • Involved in the development of Enhancements and support of the product.
  • Involved in the enhancement of the sales entry, purchase entry modules
  • Involved in the development of a module to manage the inter shop transfer.
  • Involved in the development a module for printing the bills in preprinted format.
  • Developed database schema scripts, stored procedures and triggers.
  • Used Visual Source Safe for source control.

We'd love your feedback!