SUMMARY:

• Having around 7+ years of IT experience in software design and development with focus on Microsoft dynamics CRM.
• Utilized methodologies such as Agile and Waterfall along with SDLC implementations.
• Experience on Microsoft dynamic CRM 2011, 2013, 2015, 2016 and dynamic 365 entities, views, web resources, ribbon, chart, configuration and customization, integration with MS share point 2010 and MS Outlook.
• Experience in sitemap and ribbon XML customization for CRM.
• Extensive experience in SharePoint, Power BI, Workflow, Office 365, .NET, web services, CRM and e - learning
• Extensively worked on developing MSCRM Plugins, Custom Workflows, Dialogs and Business Process Flows.
• Extensive experience in using Plugins by using Events Pipeline. Like Pre-Validation, Pre-Operation, Post Operation.
• Experience as a Microsoft Dynamics AX consultant involved in designing new e-commerce solution using Magento e-commerce, Dynamics AX 2012 R3, AX Retail POS and Call Centre functionality to support funeral service customer service and sales teams.
• Experience in both general merchandising and specialtyretail
• Expertise in client - side development using HTML, JavaScript, CSS, jQuery, AJAX, ADO.NET and ASP.NET.
• Proficiency in creating, exporting and importing managed solution and unmanaged solution to transfer customizations from one environment to other.
• Experience in data importing and data migration intoMSDCRMsales and service.
• Experience with SFDC,Veeva, Customer Master Data and Data Warehouse, Reltio MDM. IMS Data, DDD, XPO and XPO Plantrak monthly and weekly data, WXDM, RXDM.
• Hands on experience on MicrosoftPowerAutomateFlow and Integration.
• Have good experience of SSRS (SQL server reporting services) reports, dashboards customization with complex charts built from SSRS.
• Experience with dynamic CRM integration with Azure in terms of cloud platforms.
• Extensive experience in ASP.Net, C#, VB.Net, ADO.Net, Web Services, LINQ, AJAX, windows services, WCF services, OOPS, Classic ASP, XML, Text Editor, MS IIS 5.0/6.0/7.0, HTML, VBScript, VSS, JavaScript, Angular JS, SQL Server 2000/2005/2008/2012, visual studio 2003/2005/2008/2010/2012.
• Experience in Consuming CRM API for development of custom API Libraries for front end development.
• Migration of Data from different Microsoft Dynamics CRM.
• Sound experience working withERP,CRM, CMS, SQL, XML, XSL, business process flows, scripting, Pivot Tables and Pivot Charts to Analyze Data in Excel.
• Extensive exposure and hands on experience in Integration of Microsoft DynamicsCRMwith Banking Applications, Microsoft DynamicsNAV, AX and Microsoft SharePoint.
• Good knowledge of OOB functionality of MS Dynamics CRM 365/2016/2015/2013 Sales, Marketing and service modules.
• Experience in developing spark applications using spark-SQL in data bricks for data extraction, transformation, and aggregation for multiple file formats for analyzing and transforming the data to uncover insights into the customers usage pattern.
• Expertise in configuring security roles, business units, teams, field security profiles, call outs to CRM API, and CRM plugins.
• Experience in data modeling, data design, normalization, data migration projects involving SQL server.
• Experience in using Microsoft dynamics CRM SDK, CRM for outlook (Online/Offline), data migration tools, and scribe.
• Helped end user to make them understand the MSCRM functionality and multiple testing phases of the application.
• Quick learner and adaptive to new and challenging technological environments.
• Experienced across Microsoft Business Intelligence Suite Power BI Service, Power BI Desktop, SQL Server, SQL Server Integration Services (SSIS) and SQL Server Analysis Services (SSAS.
• Highly motivated to take independent responsibility as well as ability to contribute and be a productive team member.

WORK EXPERIENCE:

MS Dynamic 365 Developer

Confidential: Milpitas, CA

Responsibilities:

• Involved in Analysis, Design, Coding, and Testing and maintenance phase of the project life cycle.
• Worked on Workflows and Plug-in for automated processes based on requirement in MS Dynamics 365, version 9.
• Worked on all the new Out of Box features like Business Rules, Business Process Flow and Synchronous Workflows in MS Dynamics 365.
• Sourcesalesleads and maintained lists inCRM.
• Develop Angularjs object model for SharePoint 2016 sites
• UsedMSDCRMSoftware Development Kit to accessCRMand deploy the plugin to DevInstance
• Note interruptions or bugs inoperationand carry out mitigation / problem management.
• Manage Azure online portal for Power BI and Data structure.
• Power BI EM1 Lead and Report Designer, OData, SQL, Google Docs, social media
• Responsible for the Business Intelligence across multiple data sources, and internally selling Power BI EM1, to provide self-service reporting.
• AssistMicrosoftpartners to complete their migration from NAV, AX, BC On-Prem toBusinessCentralSaaS
• Integration with Microsoft DynamicsNAV(Serenic Navigator). Creating Maps and Configuring the Connector.
• Worked on complex business logic by usingPowerautomateand Integration to the other Source.
• Supported store opening by setting up office space, equipment andPOSsystems
• Responsible for SharePoint template customization.
• Implemented theBusinessCentralOperations module setup, Including Inventory Management, WarehouseSetup, Purchasing, Assembly Management and Sales.
• Worked on XRM tool box on order to extract the data fromMSDCRM
• Handle Adhoc requirements coming in from business and reps for call planning, territory alignments and targets forVeevaCRM. Validate Data comparison between MDM andVeevafrom multiple sources including IMS Data and OneKey. Communicate with different business units on findings and solution.
• Responsible for manage SharePoint sites collection and sub site.
• Design and development of Microsoft Power BI visualization solutions like Dashboards, Standard Reports, Scorecards, Drill down reports, Drill through reports, charts and Ad - hoc Reports.
• Integrated the application with D365 usingPowerAutomate/Flows.
• Upgraded Dynamics 365 ver8.2 to latestversionDynamics 365 ver9.0 and fixed lots of upgrade issues Worked on Customization and configuration. Development of software solutions based on Microsoft DynamicsCRM365 ver9.
• Designed and customized MS Dynamics 365 forms and ribbons.
• Customized MS Dynamics 365 form On Load, On Save Status changes events with Java script and jQuery.
• Integrated Custom WCF Service with Azure other applications.
• Tested and released pilot version. Testing includes accounts, sales, opportunities and matters creation inCRMand pushing to EliteERP.
• Maintained the infrastructure /environments for smooth Dynamics AX functioning.
• Created multiple Views for Entities to Import and Export data, worked on Managed and Unmanaged Solutions.
• Customized Client-side validations and accessed data within the HTML controls using JavaScript.
• Expertin developing VB Scripts for Regression testing
• Worked with Data Providers to capture and integrate sales data for use in internal deliverables such as Field Reporting (Veeva), Incentive Compensation, Analysis and Targeting.
• Acted as aSubjectMatterExpert(SME) on many occasions to explain in brief to the business users about the internal systems.
• Serve as a DynamicsCRMsubjectmatterexpertwith customers and project team members.
• Developed and maintained RESTful API for third party software systems using C# and .NET framework.
• Developed and manage project governance plans, project schedules, success criteria, and project milestones forERPImplementation.
• Created and developed Microsoft Dynamics 365 Custom Web Pages to plug into out-of- the box MS CRM Solution using HTML.
• Managed all activities related to direct-to-consumer sales, including processing,retailprogramming and implementation, inside sales, and e-commerce initiatives.
• UtilizesPowerPlatform andPowerAutomateto design & build forms, fields, apps and automated processes and workflows.
• Purchased and trafficked media and monitored and tracked allsales
• Implemented design patterns in Scala for the applications.
• Database design and data migration forversion9 of M@ID using ER Studio
• BuildVeevareports to support offline excel tools and spreadsheets, with extensive formulas, macros and template versions.
• Developed GUI using ASP. .NET and C# as code behind language to implement the business logic.
• Created several plug-ins and workflows for enhancing the system and maintain data integrity.
• Reasonable for the design of the system, user interface, reporting and dashboards for the Front-end Dynamics development.
• UtilizeCRMtool to analyze customer data and make recommendations onsales, marketing, and customer service initiatives.
• Implemented or participated in full life cycle implementation of Dynamics AX.
• Developed business SOAP Protocol Oracle 11g objects using C# for Services Module.
• Used Advanced Find feature of MS Dynamics CRM 365 and created multiple Azure views of API services T-SQL System entities
• Involved in Microsoft Dynamics 365 data capture, integration, auditing, data mapping, importing data and Creation of interfaces.
• Developed quality code adhering to Scala coding standards and best practices.
• Closely monitored, improved, and integrated various vendor systems toVeevathat manage Product, Accounts, Alignment, Clinical Trials, MIRFs, Samples, and Call Plan data in theCRMsystem.
• Designed integration project plan to develop integration between Dynamics AX and third-party CRM and e-commerce site using AIF.
• Created Several Client-side Extensions using JavaScript.
• Troubleshoot defects and identify the appropriate change to fix the issue, Maintain and design MS Dynamics 365 applications
• Used Scala functional programming concept to develop business logic.
• Analyzing the windows Azure platform issues and reporting bugs to windows Azure developers.
• Designed different components using C#.NET language with extensive use of Object Oriented.
• Demonstrated ability to deliver projects and products in an agile project management environment.

Environment: Microsoft Dynamics 365, Sales, Veeva, .NET Framework 4.5, MSD, ERP, C#.Net, Visual studio 2015, JavaScript, jQuery, Entity Framework, Plug-in Registration Tools, SQL Server 2014, Power BI SQL Server 2014, ERP Implementation, POS, SME and TFS, XRM Toolbox, XML.

MS Dynamic CRM Developer

Confidential: Minneapolis, MN

Responsibilities:

• Involved in functional analysis, design documentation, requirement gathering and development.
• Customized MS Dynamics CRM 2015 application based on the business requirement.
• Customize Microsoft Dynamics CRM 2015 Entities, create multiple forms (security based) on entities, add Custom JavaScript on form events and add web resources, navigation links to achieve the business requirements.
• Configure Office 365 on SharePoint farm 2015.
• Validate and Compare data flow between MDM andVeeva
• Created instances forPowerAutomateand PowerApps and setup the configuration for both security access to the environments and the connections with CDS/Gateway.
• Developed and implemented software solutions based on client requirements Using: Azure, Power App, CRM, Power Bl, PowerAutomate,Businesscentral, and Al language.
• Configuration of Maps for Integration of Microsoft DynamicsCRM2013 and Microsoft DynamicsNAV2009R2 using Microsoft connector.
• Develop responsive CSS for SharePoint master pages
• Developed spark scripts by using Scala shell commands as per the requirements.
• Served as aSubjectMatterExperton proprietary database and office procedures; trained inexperienced staff, as necessary.
• Marketing Services Tool (MST)subjectmatterexpert; including and problem- solverCHRISTY L. HARKER
• Implemented business logic using C#, CRM.
• Deployed web embedded power BI dashboards refreshed using gateways by using workspace and data source.
• Successfully connected Microsoft Dynamics 365 with the Microsoft Azure platform by coupling the Dynamics 365 event execution pipeline to the Microsoft Azure Service Bus
• Gather requirements for entering new data inVeevaand MDM. Run metrics to ensure data quality (consistency, completeness, accuracy, timeliness) in collaboration with the Business Data Owner, define data structure and data business rules. Generate reports for Data Management.
• Prepare monthlySalesProjection Worked on MS Dynamics AX security, adding users, providing access, restricting users and security setup related solutions with Microsoft Report
• SharePoint security configuration and other farm level configuration.
• Developed most pages hit web part and most article view web part for SharePoint.
• Imported contacts from existing application into MS Dynamics CRM 2015 using the CSV file format.
• Designed and customized MS Dynamics 365 forms and ribbons.
• Developed analytics solutions by defining and translating business requirements into dashboard & reporting solutions and implementing them within Microsoft Power BI Desktop and visualizations.
• Developed application in PowerApps leveraging Dataverse,PowerAutomateFlow Excel, Forms and SharePoint online.
• Configuration of MS Dynamics CRM with Microsoft Outlook.
• Exposed to Dynamic CRM Integration with Azure in terms of cloud Platform.
• Created several client-side extensions using JavaScript, CSS and HTML5.
• Customized Client-side validations and accessed data within the HTML controls using JavaScript.
• Migration of data from Excel source to CRM using SSIS.
• Built RESTful API& using ASP.NET Web API by elimination SOAP.
• Integrate withERPsystem to synchronize data.
• Wrote, debugged, and deployed plug-ins using Visual Studio and C# to coordinate the Customer Account Migrating and Employee entities.
• Customized MS Dynamics 365 form On Load, POS, SME, On Save Status changes events with Java script and jQuery.
• Created and developed Microsoft Dynamics CRM Custom Web Pages to plug into out-of- the box MS CRM Solution using HTML.
• Implemented applications with Scala along with Akka and Play frameworks.
• Implementation and deployment of AX R3 modules.
• Worked on setting up relationship between System & Custom entities.
• Configuring Functions and workflow to facilitateERPIntegration
• Developed business objects using C# for various modules
• Created Organization, Business Units, and Teams and formed their relationships.
• Created and developed Microsoft Dynamics 365 Custom Web Pages to plug into out-of- the box MS CRM Solution using HTML.
• Worked on Azure Databricks part of integration.
• Analyzing the windows Azure platform issues and reporting bugs to windows Azure developers.
• Used SSRS create reports in the system to provide accurate data for business decision making.
• Integrated Custom WCF Service with other applications.

Environment: Microsoft Dynamics CRM 2015, Veeva, Power BI Sales, POS, SME, Visual Studio 2010, ASP.NET, C#, JavaScript, XML, SSRS, T-SQL, SQL Server 2012/2014.

MS Dynamic CRM Developer

Confidential: Austin, TX

Responsibilities:

• Gathered client requirements and business process, development, testing and deployment of Microsoft CRM 2013.
• Used CRM web service and developed a custom service using WCF to provide extended functionalities to the common methods of CRM.
• Involved in Microsoft Dynamics 365 data capture, integration, auditing, data mapping, importing data and Creation of interfaces.
• Developed Business Objects and Data Objects using C#.
• Integrated MS DynamicsCRMand MS Dynamics Navision
• Worked on Sitemap.config file to customize navigation links.
• Regularly run and distribute various reports as it relates tosalesteam roles, wins, cross-serve referrals.
• Also used logic apps in the Azure devops for integration of applications for the migration of the data.
• Customized MS Dynamic CRM forms, entities, attributes, views, ribbons & sitemaps.
• Developed UI interface using HTML, JavaScript, CSS, and jQuery.
• Troubleshoot defects and identify the appropriate change to fix the issue, Maintain and design MS Dynamics 365 applications
• Using Visual Studio, Azure DevOps, source control, CRM SDK, SQL Server, and XRM Toolbox
• Customized Dashboards based on the custom reports and charts created.
• Worked on designing reports using SQL server reporting services (SSRS).
• Generated various reports with drill-downs, calculated members, and dropdowns from the cubes by connecting to analysis server from SSRS.

Environment: Net 4.0, MS Dynamic CRM 2013, Power BI sales, POS, SME, C#.Net, AJAX, JSON, HTML, MS Visual Studio 2010, jQuery, Ribbon Editor Tool, SQL Server 2012, Outlook 2013 and TFS.

MS Dynamic CRM Developer

Confidential: Boston, MA

Responsibilities:

• Involved in customization of tools to customize system components such as forms, views, entities, attributes, relationships, and entity mapping.
• Customized sale module including leads, accounts, contacts, opportunities and related custom entities according to the business process.
• Extensively worked on CRM Plugins & Custom Workflow activities development.
• Built CRM reports using fetch XML and/or SQL queries.
• Create performance measurements to monitor resources across azure using Azure native monitoring tools utilizing ARM template.
• Creating dashboards and reporting systems on CRM applications.
• Configuring and integrating software applications, APIs and add-ons.
• Developed Duplicate detection rules to prevent Duplication in Cross entities.
• Work with local resources and core implementation team members to create data extracts from MS Dynamics AX 2009 & DAX 2012 R2
• Used MS Dynamics CRM SDK, WCF, and LINQ to interact with data from the CRM system.
• Developed dynamic reports using Power Apps reporting interface and SSRS and deployed it on the CRM that were used in the application Web services Power BI depending on roles.

Environment: Dynamics CRM 2016, Azure web components, POS, SME, Ribbon workbench, Visual studio 2015