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It Specialist & L3 Non-sap Support Resume

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SUMMARY:

  • 6yrs of Strong experience improving and solving problems on business processes
  • Good experience in Agile implementation
  • Good experience as Scrum Master
  • Good experience coaching new Agile team members
  • Strong experience in Microsoft .NET Framework and ASP.NET programming
  • Good experience in WEB applications development
  • Good experience in DESKTOP applications development
  • Strong in using Language - Integrated Query LINQ to Objects, LINQ to XML, LINQ to SQL & Lambda expressions
  • Strong experience in using ADO.NET & Entity Framework objects such as data models, data notations, connection objects, command objects, data reader objects, dataset objects & data adapter objects
  • Strong experience in SQL programming and business analysis
  • Strong experience in database designing
  • Strong experience in relational database development and performance improvement, creating complex database queries, constraints, indexes, views, stored procedures, functions, jobs, linked servers, triggers & storage problems
  • Strong experience in performance tuning and queries improvement on SQL SERVER
  • Good experience working with very large databases as SQL SERVER, MySQL, PostgreSQL.
  • Experience in database administration
  • Strong experience in developing reports and charts in multiple formats using SQL SERVER Reporting Services (SSRS) also expertise in working with Crystal Reports.
  • Experience in data extraction, transformation & loading with SQL SERVER Integration Services (SSIS)
  • Strong experience in customer service
  • Strong experience providing help-desk support, production support, tech support
  • Strong experience solving applications issues in user environment and provided technical solutions to business user needs
  • Good knowledge in Data Science & Machine Learning with Python

TECHNICAL SKILLS:

Databases: SQL SERVER, MS Access, MySQL, PostgreSQL, Firebird

Methodologies: Agile, Waterfall

Software Architectural Patterns: Layered, Model-View-Controller, Client-Server, Interpreter, Event-Bus

Programing Languages: SQL, C#, Visual Basic, HTML, CSS3, JavaScript, C++, C, Python, R

Frameworks: Microsoft .NET Framework, ASP.NET, Entity Framework, Infragistics Controls, LINQ, ADO.NET, WCF, Scrum, jQuery, Ajax, Json, Angular, Bootstrap, Pandas, NumPy, Matplotlib

IDE: SQL SERVER Management Studio, MySQL Workbench, PostgreSQL, Visual Studio, Code Blocks, Jupiter Notebooks, Report Builder, Crystal Reports Editor, Power BI Environment, SharePoint

Management Software: Jira, Trello, Service Now Snow

Reporting Tools: SQL SERVER Reporting Services (SSRS), Crystal Reports

Control Version Software: Microsoft Team Foundation Server, TortoiseSVN

Operative Systems: Windows 7, 8, 10, Windows Server 2008, 2008 R2, 2012, 2012 R2, 2016

PROFESSIONAL EXPERIENCE:

Confidential

IT Specialist & L3 Non-Sap Support

Responsibilities:

  • SQL SERVER 2012, 2014, 2016, 2017 & 2019 administration and performance tuning
  • Creating and improving SQL queries, jobs, linked servers, views, functions, triggers, stored procedures & storage problems
  • SharePoint, Microsoft .NET Framework & SQL applications support
  • Proposing and developing new solutions to solve root cause problems, deficiencies and processes
  • Managing source code, versions and documentation of the client applications
  • Customers service
  • Solving applications issues in user environment and provided technical solutions to business user needs
  • Providing help-desk support, production support, tech support
  • Implementing incident reduction strategies
  • Processes enhancement and automation
  • Agile methodologies implementation
  • Analyzing and debugging code in multiple environments
  • Creation of standards to obtain trustworthy and clean information
  • Coaching and guiding new team members into the Agile Methodology
  • Implementing new ideas and enhancements to improve and adapt the Agile Methodology to multiple teams
  • Tracking activities and Management through Jira, Trello & Services Now Snow
  • Ensure participation of clients in the process of development cycle

Environment: SQL SERVER, PostgreSQL, Agile, Layered, Model-View-Controller, Client-Server, Interpreter, Event-Bus, SQL, C#, HTML, CSS3, JavaScript, Microsoft .NET Framework, ASP.NET, Entity Framework, LINQ, ADO.NET, Scrum, jQuery, Ajax, Json, Bootstrap, SQL SERVER Management Studio, PostgreSQL, Visual Studio, Report Builder, SharePoint, Jira, Trello, Service Now Snow, Microsoft Team Foundation Server, Windows 10, Windows Server 2012, 2012 R2, 2016

Confidential

Full Stack Software Developer

Responsibilities:

  • SQL SERVER 2008, 2008 R2 administration and performance tunning
  • Creating and improving SQL queries, jobs, linked servers, views, functions, triggers, stored procedures & storage problems
  • Database designing
  • Reporting Services (SSRS) development and administration
  • Gathering applications requirements and manage expectations directly from clients
  • C# ASP.NET MVC applications development using the design pattern Model-View-Controller
  • WEB services and WEB APIS development (WCF)
  • Agile Methodologies implementation
  • Continuous collaboration between all team members by pursuing Agile Methodology
  • Integration Services (SSIS) development
  • Internet Information Services (IIS) Administration and configuration
  • Customers service
  • Processes enhancement and automation
  • Providing help-desk support, production support, tech support
  • Ensure participation of clients in the process of development cycle

Environment: SQL SERVER, Agile, Waterfall, Layered, Model-View-Controller, Client-Server, Interpreter, Event-Bus, SQL, C#, HTML, CSS3, JavaScript, Microsoft .NET Framework, ASP.NET, Entity Framework, LINQ, ADO.NET, WCF, Scrum, jQuery, Ajax, Json, Bootstrap, SQL SERVER Management Studio, Visual Studio, Report Builder, SharePoint, Service Now Snow, Windows 10, Windows Server 2008, 2008 R2, 2012, 2012 R2

Confidential

Business Intelligence

Responsibilities:

  • SQL SERVER 2012, 2014 development
  • MySQL 5.6, 5.7 development
  • Creating and improving SQL queries, jobs, linked servers, views, functions, triggers & stored procedures
  • Data Transfer, synchronization and connections between SQL SERVER DATA WAREHOUSE & MySQL
  • Reporting Services (SSRS) reports development and administration
  • Reporting Services Web Portal reports development and administration
  • Power BI Reports Server reports development and administration
  • Power BI data analysis
  • Data extraction, transformation & loading with SQL SERVER Integration Services (SSIS)
  • Processes enhancement and automation

Environment: SQL SERVER, MySQL, Waterfall, Event-Bus, SQL, Visual Basic, HTML, Microsoft .NET Framework, ADO.NET, SQL SERVER Management Studio, MySQL Workbench, Visual Studio, Report Builder, Power BI Environment, SharePoint, SQL SERVER Reporting Services (SSRS), Windows 7, Windows Server 2008, 2008 R2, 2012

Confidential

WEB Developer

Responsibilities:

  • C# ASP.NET WEB Forms applications development using layered design pattern
  • SQL SERVER 2012, 2014 development
  • Migrations from SQL SERVER 2008 R2 to SQL SERVER 2014
  • Creating and improving SQL queries, jobs, linked servers, views, functions, triggers & stored procedures
  • Processes enhancement and automation
  • Solving applications issues in user environment and provided technical solutions to business user needs

Environment: SQL SERVER, Waterfall, Layered, Event-Bus, SQL, C#, HTML, CSS3, JavaScript, Microsoft .NET Framework, ASP.NET, jQuery, Bootstrap, SQL SERVER Management Studio, Visual Studio, Report Builder, Crystal Reports Editor, TortoiseSVN, Windows 7, Windows Server 2008, 2008 R2, 2012, 2012 R2

Confidential

Intern Software Developer

Responsibilities:

  • SQL SERVER 2012 development
  • Database designing
  • Reporting Services (SSRS) and Crystal Reports development
  • Visual Basic Windows Forms and Infragistics Controls for DESKTOP applications development using layered design pattern
  • Processes automation
  • Customers service
  • Providing help-desk support, production support, tech support
  • Solving applications issues in user environment and provided technical solutions to business user needs

Environment: SQL SERVER, Firebird, Waterfall, Layered, Event-Bus, SQL, C#, Visual Basic, Microsoft .NET Framework, Entity Framework, Infragistics Controls, LINQ, ADO.NET, SQL SERVER Management Studio, Visual Studio, Report Builder, Crystal Reports Editor, Microsoft Team Foundation Server, Windows 7, 8, Windows Server 2008, 2008 R2, 2012, 2012 R2

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