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Case Analyst Resume

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TECHNICAL SKILLS:

HARDWARE: IBM, IBM 390, IBM, 4331, 3081, IBM PS/2 MODEL/70 and COMPATIBLE PCs

SOFTWARE: DB2, SQL, COBOL II, CICS

MS SQL SERVER, ORACLE, JAVASCRIPT, XML, HTML, VB.NET, C#, ASP.NET, IISACCESS, EXCEL, WORD, POWERPOINT, VISIOCarecast(CIS), McKesson(EPF Web, EPF Thick), 3M CODEENVIRONMENTSZ/OS, PLATINUM, BMS/SDF, VSAM, OS/JCL, TSO/PDF/ISPF, PANVALET, INTERTEST, LIBRARIAN, WINDOWS 7, 10, XPMS - DOS, UNIXEXPERIENCE

PROFESSIONAL EXPERIENCE:

Case Analyst

Confidential, New York

Responsibilities:

  • Acts as a liaison between customers and Gas/Electric Engineers in Energy Services in orderto reach a service determination.
  • Created Database and Tables for the Energy Services System using MS SQL Server.
  • Communicated with customers, potential customers, employees and management.
  • Addressed all customer concerns about Gas and Electric request.
  • This is accomplished by utilizing Web application/database systems and CPMS, WMSand CIS to reach the goal.

Confidential, New York

Computer Support Specialist

Responsibilities:

  • Assisted in the implementation, expansion and maintenance of Health Information ManagementSystem and processesCoordinated the replacement of 100 workstations for the users which was done in three phases
  • Provided assistance concerning the use of computer hardware and software, including installationf applications and development of software deployment.
  • Provided development support to technical Montefiore Medical Center Associates,(internal and external toHealth Information Management group) to direct in the use of Health Information Management systemsand processes.
  • Monitored the integrity of information captured in HIM systems and through processes which helpSupport HIM operations in an efficient and effective manner.
  • Assisted in the development and implementation of proactive measures to ensure system integrity

Consultant

Confidential, New Jersey

Responsibilities:

  • Created Database and Tables for the Pending System using MS SQL Server andMicrosoft Access.
  • Converted Excel spreadsheets to Database in Microsoft Access.
  • Generate Pending Reports for management from the Database.
  • Developed a Hospital System using C#.NET, ADO.NET, ASP.NET and MS SQL Server.
  • Created the user interface and code after communicating with the users and created theDatabase and tables.Created a link from the Hospital System to the Insurance System.
  • Developed a Car Agency System. This system was written in VB.NET, ASP.NET and
  • MS SQL Server. I created the user interface and code after communicating with the usersand created the Database and tables.Also responsible for the documentation showing what data the screens wouldcapture.
  • Assisted in the maintenance work for Citigroup Private Bank using the Oracle database.
  • Created PL/SQL blocks of application code that provide critical client data for end users throughmultiple forms, reports, and data management applications.

Programmer Analyst

Confidential

Responsibilities:

  • Assisted in the development and enhancements to the Account Information System using COBOL II, DB2, and CICS. This involved coding, testing and internal and external documentation of the system.
  • PLATINUM was used to create files, which were later deployed to users PC as a report writer for immediate reports distribution
  • Developed and Implemented procedures to transmit files to SIAC and DTC.
  • Converted IDMS databases to DB2 databases for the following systems: Bookkeeping,
  • Equity and Automatic Book Entry. This entails the creation of data spaces for DB2 coding and the development of test scenario for programming conversion, correlation and diagnostic.
  • Designed and Implemented system modifications for programs and procedures to make Y2K compliant to the company’s critical application systems.

Consultant

Confidential

Responsibilities:

  • Assisted in the development and enhancements to the Mutual Fund Processing System. This was done in CICS/VSAM/COBOL II and Micro Focus Cobol. This involved coding, testing and documentation of the system.
  • Worked on the Transfer Image Processing System (TIP). Wrote on-line and batch programs using CICS,
  • Acted as an assistant project leader for the Legal Guidance System. This was an on-line text system utilizing COBOL II, CICS, and DB2. Made on-line and batch modifications to the Pending Legal Deposits System.

Programmer Analyst

Confidential, New York

Responsibilities:

  • Key person involved in the implementation and maintenance of the ASI Purchasing System. This involved applying and testing the vendor software packages, handling various VSAM files and space problems and helping to get the project to full production status. This was CICS/VSAM/COBOL system.
  • Researched user reported difficulties, performed emergency fixes and monitored the system in the data center for file size and the running of the daily, weekly and monthly job stream. Wrote sub-function in CICS/DB2- COBOL.Assisted in the Import-Export On-line system. Designed and tested program logic, coded program and
  • Made modifications to the Reimbursement System. Prepared production job control language (JCL) and operations flow for each job assigned. Thoroughly tested the operation of completed program and linkage to other programs.
  • Involved in the conversion from DOS/VSE to MVS/XA VM/XA.
  • Responsible for performing all activities for the Funding System which involved thedesign and development with user-interface. Tested and developed programs and sub-programs. Developeddetail system, program and production documentation for the system. Wrote job control language anddeveloped run procedures. Performed logic diagramming, instruction coding, program compilationtesting and debugging of all development and maintenance projects.

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