TECHNICAL SKILLS:

Programming knowledge: Hands on experience on AWS, Kubernetes, Python, Ansible, Korn/Bash Shell, RedHat Linux, Java 8, Java n - tier application development experience, JavaScript, GIT, Maven, JUNIT, UNIX/Shell Scripting, Microservices/REST API, SOAPUI, Postman services, Spring, Hibernate Spring boot (P2-Intermediate), Spring framework, Spring JPA, Spring Cloud, Splunk, JSON, HTML and XML, Hibernate, React JS, JEE, J2EE, JUNIT, Angular, Kafka, MongoDB, Oracle Database (P2-Intermdiate), ASP.Net, C#, VB.Net

Operating systems: RedHat Linux, Administration of Windows (server 2008 and 2012)

Cloud solutions: AWS, Azure and Google Cloud (security and enterprise applications to setup SaaS, PaaS, IaaS, IoT, management tools, developer tools, mobile, networking, analytics, databases, storage, compute) Terraform, Docker, Maven, Ansible, Git, Jenkins, S3, RDS, Route 53, KMS, EIP, S3, CDN, ELB, EBS, EC2, VPC, IAM, API Gateway, Lambda, Microservices, Glacier, Snowball, CloudFront, Dynamo DB, Security, quick sight, Containerization (dockers), CloudTrail, Elastic Cache, CloudWatch, Auto Scaling and Redshift.

Databases: MQ s| Redshift| SAP HANA | DB2 | VSAM| SQL

Scripting languages: restAPI | JSON | MsDos | JCL | Python | REXX | SAS | PLI | CICS | Cobol | AngularJS/CSS/HTML | Java | ASP.NET | R | C/C++

WORK EXPERIENCE:

Technical Design Engineer

Confidential, Fresno, California

Responsibilities:

• Scripted, tested and deployed new versions of cloud services and infrastructure including infrastructure management and monitoring.
• Planned and organized work utilizing agile methodology while using JIRA or similar tools
• Forecasted Cloud Cost and provided recommendations, managed Cloud Cost and implementation of cost saving measures.
• Programmed and created security protocols for HP assets utilizing Kubernetes, Ansible and Python
• Deployed, controlled, maintained and managed AWS security utilizing Forescout eyeInspect and ICS Patrol product deployment.
• Expert in mobile platform and delivery on all mobile OS platforms
• Familiar with Scrums/Jira/Agile and understanding of HTML5, jQuery, CSS
• Design roadmap for digital transformation for clients to move workloads from legacy-based platform and technology to cloud (Architect, design, lead and perform migration of an on-prem large scale enterprise mainframe application to AWS)
• Leading teams in legacy Modernization efforts of the strategic assessment of the fulfillment centers existing mainframe ecosystem, migrating applications to the cloud, language migration and rearchitecting for compute, storage and database security.
• Collaborating with leads across a team of engineers and products developers to plan and execute Legacy Modernization projects.
• Leading, collaborating, facilitating, and providing and/or supports in-depth design expertise with development teams on new, highly complex product architectures.
• Troubleshooting hardware and software, diagnostics, and remote assistance maintaining and allocating of IT equipment used in Amazon Operations facilities.
• Application migration experience to AWS cloud utilizing Re-architecting, Refactoring and Rehosting approach.
• Experience provisioning and automation of cloud environments utilizing scripts, CLI and API’s.
• Broad knowledge and understanding throughout multiple technical domains including Data Architecture, Security Architecture, Integration/Middleware Architecture, Services Architecture and Front-End Architecture etc.
• Expert understanding of 802.11 technologies and IP protocols, experience in home networking protocols and technologies such as Bluetooth, Zigbee, Wi-Fi etc.
• Proven endpoint security software experience, SSP documentation, work instructions, system diagrams, and SOP documents.
• Production Support Engineer in Java, Microsoft SQL, working with IBM product installed on-prem
• Ability to understand, read, write Microsoft SQL queries for ERP workflows and policies
• Experience in developing micro-services for cloud platforms in particular PCF (Pivotal Cloud Foundry) or substituted PaaS platform
• Experience in building SPA in node, Redux, React and strong JavaScript knowledge
• Database expertise in MongoDB, Apache CouchDB and Apache HBase of NoSQL DB and Oracle.
• Experienced in the agile software development process, software development life cycle, daily standups, retrospectives, backlog grooming, sprint planning and daily standups.
• Experienced in the object-oriented application programming, system design & development, client/server database architecture, business systems analysis, and user .
• Experienced in writing unit test cases, using Mock frameworks in particular jMockit, Mockito with use of Sonar Cube and experience in DDD (Domain driven design).
• Knowledge and experience on Openshift, public cloud and GCP
• Ability to isolate problems between disparate Cloud Infrastructure components and provide information to appropriate engineering team(s).
• Experience and knowledge in the areas of Istio, Prometheus and Kubernetes
• Familiar with Scrums/Jira/Agile and understanding of HTML5, jQuery, CSS
• Master’s degree in information systems and technology
• Possession of good analytical skills with the ability to debug and understand application concepts.
• Experience of different phases of project execution equivalent to requirement gathering, analysis, design, unit testing and test support.
• Utilized telepresence/teleconference resources when working offsite.
• Utilized Microservice development to implement into the database server to balance the load processing and application transformation into its own platform.
• Managed JPA, Spring Security, and REFTful APIs using Sprin Boot.
• Troubleshooting, maintaining and allocating of IT equipment used in Amazon Operations facilities.
• Utilized JDK11 to help automate tasks and to solve problems
• Managed data warehouse architectures utilizing Enterprise BI in Azure with Azure Synapse Analytics and Azure Data Factory
• Proven experience as a Senior Desktop Support Engineer troubleshooting complex technical problems, experience troubleshooting issues with DHCP, DNS, Active Directory and Windows 10.
• Troubleshooting mobility issues related to remote connectivity, laptops, VPN, mobile devices, MFA and MDM, experience troubleshooting conference rooms, collaboration tools, messaging platforms, telephony systems, Teams/Zoom conferencing issues.
• Moderate level of knowledge of MESH and Roaming protocols, expert troubleshooting and root-cause-analysis skills, fluency with Microsoft Office, Azure/O365 and strong troubleshooting knowledge.
• 10+ years of experience in networking and wireless technologies
• Microsoft Windows Server, Database Replication, Microsoft SQL Server and Kratos ESCApe product
• Familiar with databases such as MySQL / MariaDB
• Experience setting up web sites on a Linux server using Apache and WordPress
• Experienced with WordPress full stack, including PHP, themes, templates, jQuery, WPCLI, & migrating customers data into new environment
• Working technical knowledge and experience in information security concepts and application of security operations, network technology, computing systems and information technology.
• Understands web hosting protocols such as TCP, HTTP, HTTPS, SMTP, IMAP, SSH
• Experience modifying IP tables rules
• Ability to write bash or python scripts
• Experience in Full-stack development, jQuery and Bash
• Thorough and clearly document requests for assistance in the ticket management system. Handling support procedures and requests across the network.
• Collaborate with other teams to identify, plan, and execute solutions. Provided access and support to internal IT teams for access management. Keep peers and leadership informed on incident trends and significant problems.
• Assist support teams in running day-to-day activities that support the IT systems overall.
• Quickly respond to responses, notifications, and emails and manage incident flow and lifecycle of assigned incidents in Service Now, Remedy, River and Sim-E. Supporting customers from multiple buildings in the area, as well as remote customers.
• Provide support to investigate data anomalies to determine possible root causes. Leading IT projects from start to finish as both in a silo and a team approach.
• Maintain a working knowledge of the content of the system user documentation and ensure adherence to SLA and service deliverable on individual basis. Writing MCM reports for switches, gateways, routers and wireless access points.
• Keep peers and leadership informed of incident trends and significant problems. Identify, research, and resolve technical problems and ensure compliance with applicable statutes, regulations, and information technology policies.
• Experience with Android and iPhone devices, all Windows operating systems, experience with cloud-based systems.
• Experience with Desktop Remote Control tools (Bomgar, LogmeIn, etc.)
• Knowledge and experience with ticketing systems (Service Now, Salesforce, and Remedy).
• Keep peers and leadership informed of incident trends and significant problems. Identify, research, and resolve technical problems and ensure compliance with applicable statutes, regulations, and information technology policies.
• Provided cloud services to worldwide enterprise customers by providing Amazon internet ordering services.
• Scripted, tested and deployed new versions of cloud services and infrastructure including infrastructure management and monitoring.
• Planned and organized work utilizing agile methodology while using JIRA or similar tools
• Forecasted Cloud Cost and provided recommendations, managed Cloud Cost and implementation of cost saving measures.
• Programmed and created security protocols for HP assets utilizing Kubernetes, Ansible and Python
• Deployed, controlled, maintained and managed AWS security utilizing Forescout eyeInspect and ICS Patrol product deployment.
• Collaborate with other leads across a team of engineers and products developers to plan and execute Legacy Modernization projects.
• Design architecture and roadmaps for AWS/Amazon for migrating workloads from mainframe and other legacy systems to distributed x86 infrastructures on-premises or in the Cloud.
• Experience integrating mainframe and other legacy systems with Distributed Open systems and hybrid cloud.
• Migrated mainframe workloads via hardware/middleware emulation, automated code conversion, and re-platforming.
• Experience with analyzing on-premises mainframe applications and data stores to formulate plans for modernizing workloads that achieve customer’s desired business outcomes.
• Experience of COBOL modernization and porting application code across platforms.
• Experience of legacy systems data replication or messaging & ability to evaluate and plan migrations to a cloud platform.
• Troubleshooting hardware and software, diagnostics, and remote assistance maintaining and allocating of IT applications and equipment used in Amazon Operations facilities.

  Microsoft Windows Server, Database Replication, Microsoft SQL Server and Kratos ESCApe product.

• Expert understanding of 802.11 technologies and IP protocols, experience in home networking protocols and technologies such as Bluetooth, Zigbee, Wi-Fi etc.
• Moderate level of knowledge of MESH and Roaming protocols, expert troubleshooting and root-cause-analysis skills.
• Proven experience as a Senior Desktop Support Engineer troubleshooting complex technical problems, experience troubleshooting issues with DHCP, DNS, Active Directory and Windows 10.
• Troubleshooting mobility issues related to remote connectivity, laptops, VPN, mobile devices, MFA and MDM, experience troubleshooting conference rooms, collaboration tools, messaging platforms, telephony systems, Teams/Zoom conferencing issues.
• Moderate level of knowledge of MESH and Roaming protocols, expert troubleshooting and root-cause-analysis skills, fluency with Microsoft Office, Azure/O365 and strong troubleshooting knowledge.
• 10+ years of experience in networking and wireless technologies
• Familiar with databases such as MySQL / MariaDB
• Experience setting up web sites on a Linux server using Apache and WordPress
• Experienced with WordPress full stack, including PHP, themes, templates, jQuery, WPCLI, & migrating customers data into new environment
• Working technical knowledge and experience in information security concepts and application of security operations, network technology, computing systems and information technology.
• Understands web hosting protocols such as TCP, HTTP, HTTPS, SMTP, IMAP, SSH
• Experience modifying IP tables rules
• Ability to write bash or python scripts
• Experience in Full-stack development, jQuery and Bash
• Thorough and clearly document requests for assistance in the ticket management system. Handling support procedures and requests across the network.
• Collaborate with other teams to identify, plan, and execute solutions. Provided access and support to internal IT teams for access management. Keep peers and leadership informed on incident trends and significant problems.
• Assist support teams in running day-to-day activities that support the IT systems overall.
• Quickly respond to responses, notifications, and emails and manage incident flow and lifecycle of assigned incidents in Service Now, Remedy, River and Sim-E. Supporting customers from multiple buildings in the area, as well as remote customers.
• Provide support to investigate data anomalies to determine possible root causes. Leading IT projects from start to finish as both in a silo and a team approach
• Maintain a working knowledge of the content of the system user documentation and ensure adherence to SLA and service deliverable on individual basis. Writing MCM reports for switches, gateways, routers and wireless access points.
• Deployment and support of Linux/Mac/Windows OS
• Support of user peripheral/software/hardware
• Remote IT support of phone or chat
• Experience with Android and iPhone devices, all Windows operating systems, experience with cloud-based systems.
• Experience with Desktop Remote Control tools (Bomgar, LogmeIn, etc.)
• Knowledge and experience with ticketing systems (Service Now, Salesforce, and Remedy).
• Keep peers and leadership informed of incident trends and significant problems. Identify, research, and resolve technical problems and ensure compliance with applicable statutes, regulations, and information technology policies.
• AV/VC support including room sets
• Asset management and hardware procurement
• Creating and maintaining documentation
• Maintaining a high degree of technical aptitude over a large scope of IT networking disciplines, hardware and software.
• Experience with Android and iPhone devices, all Windows operating systems, experience with cloud-based systems.
• Project Management, Service Management and Inventory Management skills
• Experience maintaining thermal printers such as zebra printers, troubleshooting portable handheld terminals, scanners, PCs and thin clients
• Possession of good analytical skills with the ability to debug and understand application concepts.
• Experience of different phases of project execution equivalent to requirement gathering, analysis, design, unit testing and test support.
• Utilized telepresence/teleconference resources when working offsite.

Programming Analyst

Confidential

Responsibilities:

• Strong understanding of Microsoft operating systems and VDI technology with a strong understanding of Citrix.
• Experience supporting video conferencing solutions: Zoom, WebEx, etc.
• Experience working with switches as well as racking servers
• Experience patching network cables
• Ability to multi-task and prioritize projects effectively
• Process and Procedural-oriented and the ability to work as part of a team and independently & the ability to multi-task.
• Willingness to travel up to 15%
• Strong analytical and problem-solving skills and knowledge of networking theory, TCP/IP protocol and IP addressing.
• Assist with inventory management, audit, receiving and shipping of HW/material as needed
• Able to read, write, speak, understand and satisfactorily communicate with others in English in person, over the phone and via email.
• Developing and modifying tailor-made software programs for clients when needed using Java/Python.
• Hands on experience on Linux, Java 8, Java n-tier application development experience, JavaScript, GIT, Maven, JUNIT, Microservices/REST, SOAPUI, Postman services, Hibernate Spring boot (P2-Intermediate), Spring framework, Spring JPA, Spring Cloud, Splunk, JSON, HTML and XML, Hibernate, React JS, JEE, J2EE, JUNIT, Angular, Kafka, MongoDB, Oracle Database (P2-Intermdiate)
• Expert understanding of 802.11 technologies and IP protocols, experience in home networking protocols and technologies such as Bluetooth, Zigbee, Wi-Fi etc.
• Moderate level of knowledge of MESH and Roaming protocols, expert troubleshooting and root-cause-analysis skills.
• 10+ years of experience in networking and wireless technologies
• Experience in developing micro-services for cloud platforms in particular PCF (Pivotal Cloud Foundry) or substituted PaaS platform
• Experience in building SPA in node, Redux, React and strong JavaScript knowledge
• Database expertise in MongoDB, Apache CouchDB and Apache HBase of NoSQL DB and Oracle.
• Working technical knowledge and experience in information security concepts and application of security operations, network technology, computing systems and information technology.
• Familiar with the agile software development process daily standups, retrospectives, backlog grooming, sprint planning and daily standups.
• Experience in developing micro-services for cloud platforms in particular PCF (Pivotal Cloud Foundry) or substituted PaaS platforms
• Experienced in writing unit test cases, using Mock frameworks in particular jMockit, Mockito with use of Sonar Cube and experience in DDD (Domain driven design).
• Knowledge and experience on Openshift, public cloud and GCP
• Familiar with Scrums/Jira/Agile and understanding of HTML5, jQuery, CSS
• Building a high-performance team that drives business results while prioritizing controls
• Developing the skills of the team and working with each member on their career path
• Methodology of OSI network model troubleshooting, Computer Facilities/Data Cabling maintenance experience.
• Troubleshooting Windows and VMware and providing solutions as part of a team and on an individual basis.
• Network implementation of both hardware, software and TCP/IP network applications and protocol entities of SMTP, DNS, DHCP, OSI Model, SSL, HTTP, Email, and DNS etc. applied and configured in a timely manner.
• Managed, maintained, implemented and designed a disaster recovery plan and consistent backup.
• Configure, tests, tunes, liquidation, deployment, troubleshooting and repair of PC skills that are proven and the installation hardware and software related to database management systems. Performs and schedules upgrades to databases.
• Experience in basic financial and banking domain via business banking client support.
• Closely work with ASPs to ensure that risk and service levels are being met within the minimal business range.
• Proactive maintenance and support of POS systems and the monitoring of system status and respond to issues on an ongoing basis.
• Techniques of analysis utilization experience