SUMMARY:

• I am a highly qualified performance driven, experienced multi - disciplined IT professional with excellent technical, strategic in large global environments, people and operational skills, which thrives on new challenges.
• Experienced in Active Directory design, support and migration.
• Provide extensive experiences in Exchange design, migration, (2003, 2010, 2013, 2016 and 2019); Upgrades/Patching, transport routing, message tracking, troubleshoot replication, managed Air watch MDM, disaster recovery planning,
• Strong working knowledge of Lync/Skype for Business; Provide technical support of mobile devices (iPhone/iPad/Android) for both corporate and BYOD devices.
• Working knowledge of Proof Point Edge protection, Exchange 2010/Office 365 Archiving, setup email retention policies, provide recommendations for system improvements / automation / optimization, Exchange server monitoring.
• Designed and build Exchange 2010, 2013, 2016 and 2019 (HA and DR) in a multi-site infrastructure. Setup three DAG groups in three regions (Americas, Europe (Amsterdam) and Asia)
• Experienced in Office 365, Wintel, Azure, DHCP, DNS, Citrix, VMware ESX, SCCM R2 and Power shell Scripting.

PROFESSIONAL EXPERIENCE:

Messaging Engineer

Confidential

Responsibilities:

• Architect, engineer and support Exchange 2016 single DAG environment
• Setup and supported an Exchange 2019 Lab environment as POC for Prod.
• Supported a active directory 2016 single forest with multiple sites globally
• Administer and Support Proof Point Spam filter
• Administer and Support Proof Point Email Fraud Detection
• Administer and Support Proof Point Threat Response
• Design and build out infrastructure to migrate users and mailboxes to office 365 a two way AD forest trust
• Configure Azure Active Directory Connector for synchronizing users to Azure AD
• Configure Azure AD for SSO
• Configure Azure MFA for mobile clients modern authentication
• Build and engineer Active Directory Federation Service
• Setup Hybrid for Exchange
• Supported Exchange online
• Supported Microsoft Teams
• Configured DLP for Exchange online and Microsoft Teams
• Setup for Skype for business
• Acted as an SME for anything messaging related and secondary point of contact for Directory services

Confidential

Lead Unified Communications Engineer

Responsibilities:

• Architected, Installed and supported (Exchange 2010/16)
• Migrated from Exchange 2010 to Exchange 2016
• Architected, Installed and supported Exchange hybrid
• Architected, Installed and supported Skype for business/SFB online/Teams hybrid
• Architected, Installed and Supported Skype for business 2015
• Migrated from Lync 2013 to Skype for business 2015
• Administered Air watch WSO for mobile devices
• Configured and support Intune to apply MAM policies for Office 365 apps on mobile devices
• Administered Enterprise Vault for archiving email items
• Created poweshell scripts to onboard and offboard user objects in active directory, while creating and deleting associated exchange mailboxes.
• Automate reporting of AD/Lync and exchange environments by run windows schedules daily to lunch poweshell scripts

Confidential

Senior Office 365/Messaging Architect

Responsibilities:

• Migrate clients from On prem (Exchange 2010/16) to office 365
• Design and build out infrastructure to migrate users and mailboxes to office 365 a two way AD forest trust
• Configure Azure Active Directory Connector for synchronizing users to Azure AD
• Configure Azure AD for SSO
• Configure Azure MFA for mobile clients modern authentication
• Build and engineer Active Directory Federation Service
• Setup Hybrid for Exchange
• Setup for Skype for business

Confidential

Senior Specialist Directory Services Architecture (Contract)

Responsibilities:

• Supported 2008 R2 Domain Administration (10Domain Controllers)
• Engineer and Install MIM 2016 environment for synchronizing passwords from one domain to another without a two way AD forest trust
• Creating and maintaining Group Policy
• Administer Azure AD
• Configure and Install ADFS for Office 365 SSO
• Configure AAD Connect for synchronizing of user objects to the cloud
• Engineered DHCP Servers
• Work with migration team for migrating on prem AD users Azure AD

Confidential

Senior Directory services and Messaging Architect (Contract)

Responsibilities:

• Design and setup of Exchange 2010 (Hub, Mailbox, ActiveSync and Cas Servers)
• Supported 2008 R2 Domain Administration (10Domain Controllers)
• Creating and maintaining Group Policy
• Design, engineer of Exchange 2010 2 sites (1primary, 1 DR)
• Support two Office 365 Government Tenants
• Administer Exchange Online
• Administer Azure AD
• Administer One drive
• Administer Skype for business online
• Administer SharePoint online
• Administer Exchange Online Protection
• Power shell Scripting (Cloud Azure/Office365 and On-Premise AD/Exchange/Lync)
• Create SOP for junior member staff for supporting Exchange 2010 and Active Directory
• Provide Senior Managers weekly updates on status of messaging environment
• Administer Azure AD
• Configure Azure Ad Connect
• ADFS 3.0
• Microsoft AD Integration with cloud applications e.g. Sales Force, Success Factor, Work Force and Office365
• Perform DirSync from On Prem to Office 365 Tennant and implement single sign on
• Setup up federation and free/busy sharing between On prem Exchange Org and Office 365 Tenant

Confidential

Team Lead

Responsibilities:

• Responsible for the day-to-day operations of real-time and asynchronous communications and collaborations systems.
• Applications include but are not limited to, Microsoft Exchange servers, Skype for Business/Lync servers, Windows 2003/2008 R2/2012 R2 domain controllers, DNS/WINS servers, Microsoft Outlook, Exchange 2010, Proof Point spam gateway, Air watch MDM, Active Sync, Quest Active Directory Recover Manager, Quest Active Administrator, Tools4Ever SSRPM (Self-Service Password Resets), Accelops Monitoring tool
• Performing Microsoft IT Environment Health Scanner
• Engage in activities as required, such as developing build documents, Run-books for team members
• Plan; deploy solutions, document procedures and coordinate systems software and hardware activities with local and remote team members.
• Provide L4 Support for Wintel Platform
• Mentor and provide escalations to Offshore and On site L1, L2 and L3 engineers

Confidential

Senior Messaging and Directory Services Engineer/Architect

Responsibilities:

• Supported 2008 R2 Domain Administration (42 Domain Controllers)
• Creating and maintaining Group Policy
• Design, engineer of Exchange 2010 and Exchange 2013 for 5 sites (2 primary, 2 DR and 1 stretched) (Americas, APAC and Europe)
• Migration of over 40,000 mailboxes from Exchange 2003 to Exchange 2010 for two separate acquisitions using Quest
• Migration of 40,000 mailboxes from Exchange 2010 to exchange 2013 and 2016 using native mailbox moves
• Lead effort of migrating Europe legacy mailboxes to new exchange 2016 environment (1200 users)
• Implement archiving for user mailboxes
• Administer/Engineered and configured Lync 2010 & 2013
• Administer/Engineered Cisco Iron port (Onsite and cloud based) Solution for spam filtering/DLP/AV
• Administer/Installed GFI faxmaker server
• Power shell scripting
• Create SOP for junior member staff for supporting Exchange 2010 and Active Directory
• Provide Senior Managers weekly updates on status of messaging environment
• Blackberry Enterprise Server 5.0 Setup and support
• Configuration of Maas360 MDM SAAS
• Planning and scoping for Exchange 2016
• Planning and scoping to migrate Archive mailboxes to Office 365
• Support ADFS 2.0 and single sign
• Administer Office 365 Tenant
• Setup Success Factor, workday and other third party apps as Relying trust partners to provide SSO for domain users to use their AD credentials for access
• Setup two office 365 Tenants as Relying trust partners to provide SSO and to Federate the Tenant
• Using Authentication Policies to implement MFA for Extranet users
• Administer SCCM 2012 for patch deployment of messaging infrastructure
• Administer SCOM 2012 for monitoring of messaging infrastructure
• Creation and linking GPO for the domain
• Design and Installed 2012 DHCP servers for redundancy

Confidential

Sr. Systems/Network Architect

Responsibilities:

• Responsible for overseeing the Global infrastructure
• Support Cisco Wireless LAN Controller
• Support of Cisco Call Manager 4.0
• Configuration and setup of Cisco Switches & Routers
• Configuration and setup Cisco ASA
• Support of the following Server Hardware(HP IBM and Dell Servers)
• Building and support of Citrix Presentation Server 4.5
• Build and support Exchange 2003 & 2010
• Migrated AD objects using ADMT from newly acquired company to Confidential, through a two way trust
• Migrate 5000 mailboxes from exchange 2003 to exchange 2010
• Building and support of Windows 2003 & 2008 Active Directory (Application, DHCP, DNS, IAS, Storage and Domain Controllers)
• Delegating day to day Administration functions to junior staff
• Implementing policies etc
• Build and support of Xensource Virtual Server by Citrix
• Implementing and support of Radius Authentication for Radius Devices
• Implemented DR for Exchange 2003 using Appassure snapshot Server
• Team Leader for a team of four and also act as an escalation point for the desktop support team
• SharePoint 2003 Administration
• Administration Of Symantec Av 10.0 & 11.0
• Building and support of Blackberry Enterprise Server 4.5 and 5.0
• Build and support of Storage systems (HP MSA 2000 FC Storage, IBM DS4000 FC, HP MSA 2000 iscsi)
• Build and support ISA 2006 for publish OWA

Confidential

System Administrator (Contractor)

Responsibilities:

• Administration of a Windows 2003 domain (AD)
• Administration of an Exchange 2003 environment
• Administration of Cipher Trust Iron Mail Spam Filter
• VMware ESX 3 Support
• Symantec Enterprise Vault Administration
• Administration of BlackBerry Server (4.1)
• Windows SharePoint services (2007)
• Microsoft Operations Centre (2007)Implementation
• Symantec Antivirus Administration
• Microsoft DHCP and DNS administration
• Administration of Antigen Antivirus for Exchange

Confidential

System Engineer

Responsibilities:

• Administer and design Trend Office scan environment for both Desktops and Production Server (50 Global Trend Servers)
• Administer and implement Patchlink update server as well as schedule patch deployments for enterprise servers (40 Patchlink servers)
• Administer Lucent Qip (DNS and DHCP management) for Confidential global enterprise consisting of around 50 servers world wide for the DNS and DHCP management
• Windows 2003 domain administration (AD)(doing group policies etc. for the Thomson global enterprise where needed)
• Administer SQL 2000 (install and support for Patchlink)

Confidential

System Administrator

Responsibilities:

• Administration of a Windows 2003 domain (AD)
• Administration of a Exchange 2003 environment
• Administration of Cipher Trust Iron Mail Spam Filter
• Administration of Altiris Imaging Server (doing desktop patching and deploying files and software to end users)
• Cisco Pix, Routers and switches administration
• Windows SharePoint services (2003)
• VMware ESX 5
• Microsoft clustering and load balancing