SUMMARY:

• Accomplished Project/ Release Manager with 8 years of IT experience in the area of Cable/ Product Services, Telecommunication Systems, Web Technologies, Digital Voice and High Speed Data
• Networks. Proficient in project management, quality process, production support and troubleshooting of large scale telecommunication systems. Extensive experience in managing resources, deliverables, schedules and deadlines. Excellent analytical and problem solving skills along with an ability to learn new technologies quickly. Superior verbal and written communication ability. Has effectively lead and worked in a team of creative professionals to achieve and exceed desired goals. Participated in entire SDLC right from estimation to deployment. Worked in Waterfall and Agile methodologies.

TECHNICAL SKILLS:

Hardware: Sun Sparc, Windows NT Workstation, Intel Pentium based machines

Operating System: Solaris, HP - UX (HP Tru64), DOS, Windows 2000 / XP

Languages: Visual C#, .NET, ASP .NET, Shell and Perl Scripts, XML, HTML, CSS, JavaScript, Java SE, Java EE, Ruby

Database: Oracle 11.2, SQL Server 2005, MS Access, Cassandra

Tools: / Applications:Weblogic, SQL *Plus and PL/SQL, Word, Excel, PowerPoint, MS PROJECT, Prism, ReqPro

PROFESSIONAL EXPERIENCE:

Confidential, Philadelphia, PA

Release/ Configuration Manager

Environment: Bamboo, Jira, Confluence, Splunk, New Relic, Ruby, Microsoft Excel, PowerPoint

Responsibilities:

• Did release management for various software and firmware releases to meet very strict deadlines and delivered projects in X1 in agile methodology.
• Was involved in project meeting and attended daily Scrum and Kanban.
• Used Bamboo tool to create BOM to deploy to QA, Staging and Production environments.
• Was involved in creation of implementation plan for various Software releases going into Production, Staging and QA environments.
• Did planning and overall implementation for Firmware release for various set top boxes like motorola and cisco type Parker, XG1 and RNG150.
• Regularly tracked Set Top Boxes Firmware (XG1 and RNG150) releases to all customers.
• Created weekly deployment statistics and preformed root cause analysis.
• Worked on infrastructure requests for adding and decommission all the environments.
• Monitored various Production services in New Relic.
• Helped Production support team in troubleshooting various issues.
• Used Jira to track all the change requests going in all the environments.
• Created, updated and closed CM tickets for changes going to all customers.
• Provided regular update regarding each application to upper management.
• Coordinated deployments with different cross functional teams in Confidential
• Regularly audited different projects and worked with auditors to improve Release management process

Confidential, Middletown, NJ

Project/ Release Management Consultant

Environment: Microsoft Excel, PowerPoint, Prism, ReqPro Tools, P8, ExpressOne, Clear Case and SCME

Responsibilities:

• Did project management for various software releases to meet very strict deadlines and delivered more than 20 projects in RUBY in Waterfall methodology.
• Managed all facets of project life cycle in RUBY, including proof of concepts, financials, infrastructure architectural requirements, incumbent and legacy application and hardware compatibility analysis, procurement, development, testing, UAT, final data conversions / migrations, and production release management while ensuring compliance with established guidelines.
• Was involved in project initiation meetings to define scope, deliverables and timeline for various projects in RUBY.
• Was involved in creation of project plan, analyzing business requirement, milestones and decision gates using industry standard's best Prism and ReqPro tools.
• Regularly tracked progress of projects with respect to the project plan, timeline and deliverables.
• Identified gaps / risks to the project and created risk mitigation plans by coordinating with cross functional teams and upper management.
• Ran regular project status meetings to track all major and minor issues and provide resolutions to them.
• Provided regular status updates to upper management for all concurrent projects.
• Utilized change management /control process to ensure changes to project scope were controlled to minimize project cost increase while implementing the project scope and maintaining the delivery schedule in PRISM.
• Created quality process documents and ensured proper quality metrics (issues resolved, test cases passed, artifacts created etc.) were satisfied at each decision gate.
• Created project deployment plan identifying production servers, local and disaster recovery machines, failover procedures and cutover details.
• Was a key contributor is setting up entire project wide quality processes and systems spanning multiple departments. All projects executed were fully SQA compliant.
• Managed and evaluated cross-functional performance of over 15 project team members which included business analysts, DBAs, testing analysts, and implementation specialist in consignment with an external vendor project design and development team.
• Created project summary reports for wide range of audience to help analyze key learnings / findings and managed root cause analysis for continuous improvement.

Confidential

Project Coordinator/ Team Lead

Environment: ASP.NET, Visual Studio.Net IDE, SQL Server 2005

Responsibilities:

• Responsible for directing and coordinating project management activities for all phases of projects.
• Reviewed project proposals and determined scheduling and procedures for project execution.
• Established work plan and allocated project resources.
• Outlined work and assigned duties, responsibilities and scope of authority.
• Reviewed team member’s status reports and prepared project reports for management and client.
• Managed over 10 distributed project team members who include business analysts, developers, testing coordinators and production support personnel.
• Verified and managed changes to the project scope schedule and cost.
• Conducted final reviews and communicated lessons learned.

Confidential

Software Engineer

Environment: C#.NET, Visual Studio.Net IDE, MS Access

Responsibilities:

• Designed and developed IVRS software modules under a strict deadline.
• Successfully performed testing of different modules and features of IVRS.
• Installed IVR servers at various locations in India.