SUMMARY

• About 7 years of Experience in developing business solutions using Microsoft Technologies like MS Dynamics CRM, NET and SQL Server
• Have a good understanding and knowledge on Dynamics CRM customization, extending the CRM functionality, full lifecycle implementation of CRM based Solutions, Custom Windows and Web Applications using .Net Technologies.
• 4 + years of Experience working in Microsoft Dynamics CRM 2011, 2013, 2015 and 2016 online Entity, Forms, Views, Fields, Relationships, Ribbon, Chart, Configuration and Customization, integration with MS SharePoint 2013 and MS Outlook.
• Experience in Microsoft Dynamics CRM Data integration towards import/export of data using SSIS and custom application development.
• Proficient in designing and deploying Plug - in and Workflows in CRM to meet business process flow requirements including Sales, Marketing, Services using CRM SDK and C#.
• Have good experience of SSRS (SQL Server Reporting Services) and SSIS (SQL Server Integration Services), Dashboard Customization with Complex Charts built from SSRS.
• Expertise in client side development using HTML, JavaScript, CSS, ADO.NET and ASP.NET.
• Leadership skills include ability to lead and motivate co-workers from all backgrounds, creative problem solving and solution-oriented work style, decisive and confident decision-making and in-depth proficiency with new technology trends.
• Expertise in writing SSIS Packages for migrating data to MS CRM from SQL and generating reports using SSRS and also experience in configuring MS CRM with MS outlook and SharePoint Integration.
• Experience in Web and Windows based application development using Microsoft Technologies like ASP.Net 1.x/2.0/3.X/4.0, SharePoint 2013, C#, VB.Net, ASP 2/3, VB 5/6, VB Script, JavaScript, HTML, XML, XSL/XSLT, ADO, SQL Server 7.0/2000/200 X
• Expertise in customization, configuration and integration of MS CRM 2015.
• Good experience on Dynamics CRM Security model.
• Having strong understanding of Software Development Life Cycle and Agile Methodology.
• Good knowledge in Object Oriented Programming (OOP) concepts.
• Experience in XML technologies like DOM, XML Schema, DTD, XSLT, SOAP, WSDL, Web Services and WCF Services.
• Experience in Customizing and Configuration of Business Process Flows (BPF’s), Dialogs and Business Rules
• Good exposure on MS CRM Security Roles Configuration and Customization
• Experience on multiple Applications from concept to deployment and production support.
• Experience in the areas including Logistics,, CRM, Content Management Systems and E-Business.
• Participated in Peer Code Reviews and conducted Knowledge Transfer sessions for new Consultants in the project.

TECHNICAL SKILLS

ERP Technologies: Microsoft Dynamics CRM 2016 online, 2015, 2013, and 2011.

Other Technologies: HTML, CSS, Java Script, XML, XAML, Fetch XML, JSON and ODATA.

.NET Technologies: MS Visual Studio 2010, 2012, 2015,ASP.NET, MVC,WCF.

Programming Languages: C# . NET.

SQL Server Technologies: SSRS, SSIS and SQL Server Data Tools.

Data Base: MS SQL Server 2014, 2010 and 2008.

PROFESSIONAL EXPERIENCE

Confidential, Redmond, WA

Microsoft Dynamics CRM Developer

Responsibilities:

• Responsible for overseeing the company’s requirements, development, testing and deployment of Microsoft CRM projects.
• Involved in story discussion with Business System Consultant and Client to create User Stories for each Sprint.
• Analyze the requirements and Involved in High level and Low level architectural design.
• Customized Sales Module and entities of leads, account, contact and opportunities according to the business process..
• Import and export data within MS Excel and MS Dynamics CRM.
• Created Workflows based on requirements from sales department.
• Designed plug-ins to populate contact and account number on create of new record.
• Customized Sitemap for entity navigation for custom menus.
• Responsible for Solution Management in enterprise environment.
• Responsible for converting business requirements into technical requirements for development team.
• Designed the webUIusing ASP.NET MVC5, HTML5 and CSS
• Design and development of Custom Plugins and Workflow Activities.
• Design and development of custom web application using Asp.net MVC 5.
• Design and development of REST service using Web APIs.
• Worked on Proof of Concepts (POC).
• Experience in implementation of developing and procedural of Unit testing to achieve application performance
• Actively participated in daily SCRUM and defect triage meetings.
• Used Visual Studio Online (VSO) for Defect tracking, work breakdown and assigning tasks.
• Used Version One to maintain User Stories in the project.
• Delivered as per Sprint using Agile Methodology.
• Code review of plugin, custom workflows and custom Asp.net MVC Application.
• Troubleshoot of Production Issues.

Environment: Microsoft CRM 2015 and 2016 Online, OData Service, CRM SDK, Microsoft .NET 4.6, C#, SQL Server 2014, ASP.NET MVC 5.0, Web API, LINQ, Entity, Visual Studio 2015, JavaScript, VSO and SharePoint.

Confidential - Los Angeles, CA

Microsoft Dynamics CRM Techno/Functional Developer

Responsibilities:

• Involved in analyzing the Business Process, requirements gathering and project planning.
• Created Custom Entities, Custom attributes for individual business units in MS Dynamics CRM 2013,2015 as per the Business Process.
• Upgraded MS Dynamics CRM application based on the business requirement.
• Created Organizations, Business Units, Groups and formed their relationships.
• Created several client-side extensions using JavaScript, CSS and HTML.
• Developed business objects using C# for various modules.
• Involved in Migration of data from Excel source to CRM using SSIS.
• Created and customized reports in the system to provide data for demand planning and opportunity management using SQL Server Reporting Services (SSRS).
• Customized Workflows and Plugin for automated processes, based on requirement from sales and marketing department to increase visibility and efficiency.
• Developed custom service to provide extended functionalities to the common methods of CRM using WCF and CRM web service.
• Consumed and exposed Dynamics CRM APIs for custom API development.
• Responsible for Configuration of MS Dynamics CRM with Microsoft Outlook 2013.
• Integrated Custom WCF Service with other applications.
• Imported contacts from existing application into MS Dynamics CRM 2013 using the WCF service.
• Customized client side validations and accessed data within the HTML controls using JavaScript.
• Collected existing infrastructure information including Active Directory, SQL server, Reporting Server instance for implementation of MS Dynamics CRM2013 system.
• Used Advanced Find feature of MS Dynamics CRM 2013 and created multiple views of System entities.
• Extensively worked on XRM service toolkit.
• Used JavaScript for client side validation and design of the web site to suit other browsers.
• Generated Sales Reports for statistical analysis of data at user level using SSRS.
• Used Bing Maps API to design and develop dashboards to display incoming customer requests and update address coordinates in the Microsoft Dynamics CRM2013.
• Customized Dashboards based on the Custom reports and Charts. Used Visual studio test project and performed unit testing including both automated and manual testing.
• Document management with SharePoint integration.
• Lead the team in developing the Business requirements with minimal errors and deliver to Quality assurance.

Environment: Microsoft CRM 2013 and 2015, CRM SDK, .Net 4.5, VS 2012, ASP.Net MVC, C#.Net, ADO.NET, WCF, JQuery, MS SQL Server 2012, JSON, Windows 7, Vault Source Safe, JIRA Bug Tracker and Sprint Methodology.

Confidential, Minneapolis, MN

Microsoft Dynamics CRM Consultant

Responsibilities:

• Involved in requirement analysis, designing and development.
• Customized Sale module and entities of leads, account, contact and opportunities according to the business process.
• Customized MS Dynamics CRM 2011 application based on the business requirement.
• Configured and customized CRM using web based administration tools (form layout, workflow design, Web Resource, Iframe and view creation, etc.).
• Migration of data from Excel source to CRM using SSIS.
• Customized CRM Forms, Entities, Attributes, Views, Ribbons & Sitemaps.
• Developed Client Application and Internet-facing Web app using ADX studios libraries using C#, XAML and .NET development environment.
• Used Advanced Find feature of MS Dynamics CRM 2011 and created multiple views of System entities.

Environment: Microsoft Dynamics CRM 2011, Microsoft CRM SDK 2011, C#, ASP.NET, SQL Server 2008, SSRS, Visual Studio 2010.

Confidential

.Net Developer

Responsibilities:

• Served in developing the Front end GUI with ASP.NET and developed user controls for professional GUI.
• Involved in building and consuming of web services dynamically from different sources with web referencing.
• Developed and coded classes to modularize the application, for it to interface with the database and to display complex sets of data on various screens.
• Added Server controls, Custom controls to enhance functionality to the ASP.NET pages.
• Involved in design and development of Database and writing Stored Procedures, Creating Packages and complex queries in SQL.
• Interacting with Business Analysts, Testers, Other developers, Offshore Team and Managers to deliver a Web based solution.
• Involved in customizing coding solution for different modules in different representations.
• Involved in deployment process and production support.
• Extensively used XML and dataset for accessing data form SQL Server 2008 database.
• Used Cross Tabs, Sub Reports, Formulas and Parameters in the reports.
• Generated Sales Reports for statistical analysis of data at user level using SSRS.

Environment: .Net 3.5, VS 2010, C#.Net, ASP.Net Entity Framework, ADO.NET, WCF, Silverlight 4.0, MS SQL Server 2008, JavaScript, XML, Enterprise Manager, Visual Source Safe, Crystal Reports Schema.

Confidential

Programmer Analyst

Responsibilities:

• Participated in gathering and documenting User Requirements.
• Designed different components using C# language for enterprise-level web applications.
• Built on 3-tier architecture with extensive use of Object Oriented Programming Techniques like inheritance, interfaces etc.
• Understanding and Implementation of Model-View-Controller architecture to SAND application.
• Involved in the design and development of the Oracle stored procedures and advanced queries to structure the back end data to admin tools which allow better control and accessibility to the users.
• Responsible for writing SQL Queries based on business logic with XML integration.
• Understand and Involved in conversion of JSON JavaScript and VBScript to C#.
• Involved in Bug fixing, enhancements to both applications and conducting user demo sessions.
• Tested at each level to make sure everything is working properly and used Unit framework.

Environment: .Net 3.0, VS 2008, C#.Net, ADO.NET, MVC Pattern, WCF, SCRUM Methodology, MS SQL Server 2008, JavaScript.