Sr. Dynamics CRM Developer, Team Lead Resume

SUMMARY

6+ years of total IT experience as a Technical Consultant on Confidential Technologies
6+ years of experience as a Microsoft Dynamics CRM Technical Consultant
2+ years of experience in process modelling using AgilePoint BPMS
Extensive experience in development of Accelerators, Plugins, Web Services, JavaScript libraries, Dialogs, Batch Jobs and Web Applications integrating with Microsoft Dynamics CRM of Microsoft Dynamics CRM
Experienced in leading teams for end to end implementation using AgilePoint BPMS
Proficient in designing and developing web and windows based business applications based on the Microsoft Technology Stack
Extensive skills in analyzing Business and Functional requirements
Experienced in Business Development activities such as Creating Demos, Resourcing and Estimation.
Well versed with both Waterfall and Agile SDLC methodologies
Proficient in managing relationship and a continuous communication channel with stakeholders
Good team player with the ability to adapt quickly
Strong aptitude towards learning new technologies

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential

Sr. Dynamics CRM Developer, Team Lead

Responsibilities:

Understanding and analyzing how the current system works through workshops and sessions with the end - users.
Implementation of Dynamics 365 from scratch to replace their existing paper forms and manual system with electronic forms and automated workflows.
Enable tracking different Projects (around 10,000 a year) for various Programs run by DECD, starting from the pre-application all the way to the implementation, legal procedures, payment methods and auditing.
Existing data from excel spreadsheets, access databases and other legacy systems to be cleansed and imported to Dynamics 365
Managing and mentoring junior developers working for the project.

Confidential

Dynamics CRM Technical Consultant

Responsibilities:

Developing Capital Expenditure and Tracking applications using Microsoft Dynamics CRM
Design and development of custom Audit Tracking component in Dynamics CRM
Migrating existing data from Lotus Notes to Dynamics CRM using a custom coded Migration Tool
Developing Web Services for adding an extra layer of authentication to prevent unauthorized data access from AgilePoint BPMS forms

Confidential

Dynamics CRM Technical Consultant

Responsibilities:

Developing and leading the development of various applications, which are currently being done in paper forms without any streamlined process, using Microsoft Dynamics CRM and related Microsoft Technology Stack
Design and development of custom Audit Tracking component in Dynamics CRM
Developing Business Process Flows using AgilePoint NX BPMS Suite
Managing relationship and regular status reporting to stakeholders
Trained and mentored new resources for project

Confidential

Dynamics CRM Technical Consultant

Responsibilities:

Developing Capital Expenditure process in Dynamics CRM 2013
Extensive customization of Dynamics CRM, also using Ribbon Workbench
Developing Business Processes using AgilePoint NX BPMS integrating with SharePoint 2013
Mentoring and assisting Client resources on AgilePoint NX and further enhancing the application

Confidential

Dynamics CRM Technical Consultant

Responsibilities:

Developing Store Review application and front facing portal integrating with Microsoft Dynamics CRM 2011 and related Microsoft Technology Stack
Developing business processes using AgilePoint BPMS Suite for interacting with existing legacy system
Design and development of necessary RESTful WCF services and portal customizations.
Installation and Configuration of AgilePoint NX BPMS
Setting up integration of AgilePoint NX BPMS Suite with Microsoft Dynamics CRM 2011

Confidential

Dynamics CRM Technical Consultant

Responsibilities:

Developing Change Management system including complex reporting and tracking in Dynamics CRM, integrating with SharePoint 2010 and related Microsoft Technology Stack
Developing business processes using AgilePoint BPMS that interacted with legacy systems
Design and development of custom component for bulk approval of manual tasks from SharePoint
Providing post production support and enhancing application based on further Client requests
Mentoring Client resources and assisting them develop business processes with AgilePoint BPMS

Confidential

Microsoft Dynamics CRM Consultant

Responsibilities:

Development of Microsoft Dynamics CRM components that allow seamless and efficient integration of CRM 2011, 2013 and any future releases with AgilePoint BPMS
Design and development of intuitive User Interfaces for connectors, that allows integration with Microsoft Dynamics CRM from AgilePoint BPMS by drag-drop-click configuration
Testing of components to make sure they are optimized and backward and forward compatible with any older and newer version of Microsoft Dynamics CRM
Trained and mentored new recruits in Microsoft Dynamics CRM and AgilePoint BPMS

Confidential

Microsoft Dynamics CRM Sr. Developer

Responsibilities:

Worked as a CRM Senior Developer for this project
Single handedly developed web services for integrating Dynamics CRM 2011 to a custom iOS application
Single handedly developing Business Unit Hierarchy Viewer Accelerator in HTML, CSS and jQuery, which shows a complete snapshot of the Business Units along with the Security Roles and Teams and Users associated with them.
Extensive customization of Dynamics CRM and development of workflows to suit business needs
Co-ordination with teams from different demographic regions to facilitate a smooth development and rollout phase
Worked as a Dynamics CRM Developer for this project
Single handedly developed the Territory Management Accelerator for Dynamics CRM, which runs on a set of complex and custom defined rules to assign Leads to different territories and the corresponding Sales Team
Development of the Accelerator in HTML, CSS, JavaScript to make it faster and lighter using the OData endpoint of Dynamics CRM
Customization of Dynamics CRM to store rules and other configuration entries, the accelerator being available as a pluggable Solution.
Designed and developed RESTful WCF Services for integration with mobile application using Dynamics CRM SDK
Prepared Requirement Specification and Technical Design documents
Executed performance testing to make sure the most efficient and fastest way is used to handle data to and from Dynamics CRM from the mobile application.

Confidential

.NET Developer

Responsibilities:

Worked as a .NET Developer for this project
Prepared Technical Design documents
Enhancement and development of Policy Generation web applications in ASP .NET 4.0, with SQL Server as the backend