Summary

Senior FileNet Engineer with over 15 years of experience of using ECM with FileNet. Expertise in FileNet P8 Installation and Administration of Content Engine, Process Engine BPM , Application Engine, Content Navigator, WorkplaceXT, Enterprise Records P8 Record Manager , FileNet Business Process Framework BPF , P8 eForms, IBM Content Collector ICC . Have a solid experience in leading the Infrastructure and development team and implementation of the business solutions. My strength includes setting up higher technology standards and keeping customers happy and satisfied.

Technical Skills

Professional Experience

Confidential

Senior FileNet Engineer

Responsibilities:

• Administered and maintained FileNet P8 production and pre production environments, supported ingestion services, performed troubleshooting, applying patches, upgrading environments, migration of changes and release management.
• Designed server architecture, defined and enabled server infrastructure topology.
• Installed and configured FileNet P8 core products and add-ons.
• Support development team for their infrastructure and development related requirements.
• Worked with the business users to analyze requirements and subsequently lead the team to design an ECM and BPM system.
• Installed and supported IBM Datacap Taskmaster for capturing images and ingestion.
• Installed and supported FileNet Sharepoint 2010/2013 webparts and ICC Connectors.
• Designed complex workflows using FileNet P8 BPM which enabled centralized processing of tasks more efficiently. Tasks had multiple sources of entry points such as CSRs, customer facing external website, B2B integration channels etc.
• Designed, integrated SOA Service Oriented Architecture with FileNet P8 for decoupling, enhanced stability and flexibility.
• Worked with the enterprise record manager for their archival, retention and disposition requirements designed fileplan and implemented a RM Record Management system using P8 RM.
• Enabled integration of P8 ECM system with P8 RM system custom designed, developed and maintained custom applications using BDS bulk declaration service to be deployed on CE Content Engine .
• Designed, developed and maintained custom event handler for CE.
• Designed, developed and maintained custom components to enable component integrator based work performer on PE Process Engine and AE Application Engine .
• Designed and implemented business solutions on P8 platform using BPF Business Process Framework .
• Managed and lead the technical team to provide end to end business solution provided cost estimates to business, involved heavily in the cost negotiation process and played delivery manager.
• Mentored team and hosted knowledge transfer sessions with FTEs on FileNet P8 CM, BPM and add-on products.
• Handled production incidence tickets and provided 24X7 support on the rotation basis.

Environment: Red Hat 5.x/6.x, Windows, FileNet P8 5.2, P8 5.1, P8 4.5, Business Process Framework BPF , Record Manager RM , .NET, ICC Connector, JAVA, Webshere 8.x, Datacap Taskmaster, Oracle, SQL Server, EMC Centera

Confidential

Responsibilities:

• Defined the approaches and the options for the purpose of data center move. Help them to evaluate the option and choose the best approach.
• Work with the vendors IBM lab services, EMC PS and facilitated discussion between vendors and infrastructure team.
• Plan and execution of the data center move as it relates to the FileNet infrastructure while keeping the impact on the customers to a minimum level.
• Design and implement a scalable and High Availability HA FileNet P8 infrastructure in a new data center.
• Integrated FileNet IS system with FileNet P8 using CFS.
• Administered production and preproduction environment of FileNet and Image Capture Servers.
• Defined future state architecture using FileNet P8 ECM, BPM, Record Manager, IBM Content Collector ICC .
• Design and implement business solution on P8 platform using workplace and custom development using CM and BPM APIs.
• Mentor team and knowledge transfer on FileNet P8 CM, BPM and add-on products.
• Provided 3rd level production support and handled production incidence.
• Migrated content from IS to FileNet P8 system.

Environment: AIX, FileNet P8 4.5, FileNet IS 4.0, .NET, JAVA, EMC Captiva, InputAccel, EMC Centera

Confidential

Responsibilities:

• Managed the installation of FileNet infrastructre, and administered production and non production FileNet P8 environment.
• Designed and lead the development of the Imaging and Workflow framework using FileNet P8 CE, PE, AE and Workplace.
• Designed and lead the development of custom FileNet P8 portlets for Workplace/Workplace XT.
• Designed process orchestration and implementation of BPM solutions adhering to SOA principles and BPEL standards.
• Designed and built the POCs proof of concepts using FileNet SharePoint connector Web Parts, Document Libraries and Record Manager File Plan, Disposition Schedules etc .
• Design and develop tool and process to migrate several TBs of data from FileNet Panagon IS and CS to FileNet P8 and OnDemand in house.
• Perform data analysis MIME types, compression etc before performing migrations.
• Help customers to understand FileNet ECM and BPM Imaging and Workflow framework and re-use of the framework leveraging SOA principles and BPEL standards.
• Designed FileNet P8 server architecture of different environments Highly Available PROD, DR, other .
• Involved in SAP R/3 integration with FileNet P8 using ACSAP
• Provided 24X7 support on the rotation basis and handled production incidence tickets.

ENVIRONMENT: FileNet P8 4.x, IBM OnDemand, IBM Content Manager CM8, ODWEK, JAVA, .NET, JSF, AJAX, IBM Websphere

Confidential

Responsibilities:

• Design and lead the development of server and web based applications using FileNet P8 CE/PE APIs, FileNet P8 4.x.
• Customizing P8 Workplace and design/development/implemenation of tools to be used in FileNet P8 Workplace/WorkplaceXT.
• Designed process orchestration and implementation of BPM solutions leveraging SOA principles and BPEL standards.
• Design and implement solution architecture for complex business process, create proto types and help business in refining the requirements.
• Design and implementation of server architecture of highly available HA production, disaster recovery DR and pre-production environments.
• Define architectural diagrams, research/analysis on available tools/technology and provide recommendations for software/hardware purchases.
• Organize and host JAD Joint Application Design sessions with the business customers.
• Lead requirement analysis and discussing requirements with the customers.
• Providing business solution model to the customers.
• Cost Analysis and providing varied levels of the cost to the customers.
• Provide a leadership role in the tech team, mentored team members in ECM/BPM technology standards and best practices.
• Designed ECM/BPM framework to be used for multiple business units and customers.
• Provide leadership role in the development of ECM/BPM framework and discuss status of the progress with the customers and other stake holders effectively.
• Work with Global Delivery System GDS model and efficiently usage of on-site/off- shore business model.
• Worked with FileNet Professional Services in System Installation and Configuration.
• Execution of functional and technical design specification documents.
• Created a technical FileNet team locally and mentored team members in FileNet products. Led the development team to deliver ECM and BPM applications.
• Design and lead the development of server and based applications FileNet eProcess 4.x/5.x, FileNet CS and IS
• Design and leading the development/enhancements/support of the scan applications using FileNet Panagon Capture 3.x/4.x, Cardiff Teleform 8.x/10.x, Kofax, OCR and ICR components.
• Installations and administration of FileNet P8 and FileNet Panagon Products
• Handled production incidence tickets and provided 24X7 support on the rotation basis.

ENVIRONMENT: FileNet P8 Content Engine, P8 Process Engine, P8 Application Enginer, IBM Websphere, Content Federated Services CFS for P8, FileNet eProcess, IDM, Panagon Web Services, Panagon Image Service, JAVA, JSF, .NET, Visual Basic, ASP, XML, COM, VBScript, UNIX, Win Runner , Load Runner, IBM MQ Series,Oracle, Windows200x, Visio, MS Office, MS Project, Perforce

Confidential

Sr. FileNet Consultant

• Worked with the business user in defining the requirements and participated in the JAD sessions.
• Worked with the business users to define database requirements and validated data model.
• Defined and designed huge server architecture distributed all over North American Continent.
• Involved in the designing the execution and operation architecture.
• Created technical feasibility study document and written functional, technical design specification documents for Imaging and Workflow application.
• Designing the mainframe transaction using IBM MQ Series.
• Designed five major work flows and three common workflows used across all the processes in the eProcess.
• Designed the queue structure and security structure, which will be used in the I W.
• Designed the major NT services, these services were designed to process the work in the various queues automatically.
• Designed a NT services which was polling the workflow server. This service was responible for the Memo post to the legacy Alltel system. Communication with the legacy system was handled through the EAI connector. SeeBeyond star gate is used as a EAI tool.
• Worked with the FileNet professional services to design the execution and operation architechture of the EAI connector.
• Designed a NT service which was responsible for creating the work objects in the eProcess server and feeding the server to have enough work objects.
• Designed indexing and reindexing of the documents from legacy Alltel system using eProcess
• Designed various reports for the management to identify the productivity of the emplyoees.
• Involved in performance testing using the LoadRunner for and performance enhancement.

Confidential

Sr. Consultant

• Designed the ECM solution for the DoB.
• Led the development of the application and provided the technical leadership in FileNet activities.
• Mentored the employees to bring up to the speed in FileNet development activities and learning FileNet APIs.
• Led development efforts in varied skill set environment in achieving common goal and setting higher standards.
• Performed technical feasibility study and created the TFS document.
• Created a software evaluation report to help business in taking strategic decision regarding the Imaging platform.
• Define and designed execution and server architecture for the Production and preproduction environments.
• Worked with FileNet Professional Services in system installation and configuration.
• Analysis of work flows and designed business process in the eProcess designer. Also specified the details of process, defined the Work flows and its exclusive application oriented properties.
• Automated the flow of electronic documents using the Content Management.
• Designed, developed and customized the front end in Panagon eProcess.
• Implemented eProcess Workflows with IIS and IDMIS/IDMDS.
• Used on site/off shore model for software development from Global Delivery Systems GDS

ENVIRONMENT: FileNET eProcess, IDM, Panagon Web Services, Panagon Image Service, Visual Basic, ASP, XML, COM, VBScript, UNIX, Win Runner , Load Runner, IBM MQ Series,Oracle, Windows2000, Visio, MS Office, MS Project

Confidential

• Worked with the business to improve business process management and designed the process maps in the eProcess designer.
• Led the development team and responsible for technical deliverables as well as the application.
• Designed, configured and deployed a FileNet Panagon Content Services.
• Designed server architecture.
• Worked with FileNET Panagon Image services installation and designing the repository based on various business requirements.
• Worked on eProcess designer and specified the details of process.
• Worked in troubleshooting, performance tuning and upgrades of the FileNet Software IDMCS, IDMIS, Panagon Web Services, Panagon Desktop, Panagon Report Manager, Panagon Fax, Panagon Print, SQL 7.0, SQL 2000 .
• Design and development of web based application and the Integration of FileNet using the eProcess APIs.
• Used FileNET Panagon products for web publishing and Document Management.
• Design and developing of user interfaces and customizing FileNet eProcess.

Environment: VB, FileNet, eProcess, FileNet Panagon Products, IIS, Oracle, Windows NT, ASP, VBScript, Windows NT, UNIX, Visio, MS Office, MS Project