SUMMARY

• 7 years of Experience in developing business solutions using MS Dynamic CRM as a MS Dynamic CRMdeveloper, in Functional Specifications,Analysis, Design, Modeling, Development, Configuration, Management and implementation of various intranet, client - server and web enabled applications.
• Expertise in consulting services to clients, managing customizations, integration ofCRMapplications.
• Experience in DynamicsCRMCustomization using Java Script, and experience in configuringMSDynamicsCRMwithMSoutlook and SharePoint Integration.
• Experience in Analyzing Business (Business Analysis) Project Management Methodologies, Data Molding, and Business Process Modelling.
• Experience in building rich web experiences using JavaScript and Silverlight.
• Experience in creating workflows, Plugins, Form editor, Ribbons, Customizations and Processes.
• Experience in interacting withMSCRMdatabase throughCRMweb service or SQL query.
• Experience in migrating/manipulating data using XRM that help in facilitating data migration withinCRMacross various entities.
• Experience in using Microsoft dynamicsCRMSDK,CRMfor outlook (Online/Offline), data migration tools, and scribe.
• Extensive experience in the Microsoft Power Platform - MSPowerApps,MSFlow and Powerbase.
• Experience developing new PowerApps model and canvas driven apps as well as enhancing existing apps.
• Experience On-Premise Implementation in Single Domain Model, Multiple Domain(Single Tree and Multiple Tree Model), and Single Active Directory Forest andMultiple Active Directory Forests models.
• Extensively worked to enable Access Teams and Virtual entities in the system using Azure function apps and console application.
• Extensively worked on Ax like AP. AR, GL. HR. Inventory & warehouse management, Procurement & sourcing and Payroll.
• Expert in developing Web applications with C#.Net, ASP.Net, ADO.Net,MVC, WebAPI.
• Expertise in generating Entity relationship diagrams to describe the relation between different entities.
• Expertise in customizing the entities, forms, fields etc. with DynamicsCRMSDK.
• Experience in design, development of User Interface (UI) applications and implementation of Internet applications using C#, ASP.NET, Web Services, HTML, CSS, Java Script, jQuery, XML and XSL including SQL.
• Experience of SSRS (SQL Server Reporting Services) and SSIS (SQL Server Integration Services), Dashboard customization with complex charts built from SSRS.
• Experience on DynamicsCRMforms customization using JavaScript and integration ofCRMwith other web/windows applications.
• Experience in developing of workflows, dialogs, business processes, business rules, dashboards, charts and wizard-based reports.
• Experience in configuringMSCRMwithMSoutlook and SharePoint Integration.
• Experience in evaluating and intending business and technology solutions, Life cycle development.
• Experience with Microsoft DynamicsCRM 2014, 2015, 2016, 2019.

PROFESSIONAL EXPERIENCE

Confidential, Iowa

MS DYNAMICS CRM Developer

Responsibilities:

• Designed, Configured and Managed Dynamics 36S entities, SharePoint Online/Office 365 group site collections for the internal users.
• Designed to implement full suite of finance modules (GL, AR, AP, Fixed Assets, Costing, Budget etc.) in close coordination with key department stakeholders.
• Creating a detailed project plan for the customer, this includes both estimates for the tasks that will be completed and the timeline in which they will be completed.
• Worked in CRMweb service and developed a custom service using WCF to provide extended functionalities to the common methods ofCRM.
• Working experience with Unified Service Desk created user Interface integration, designed in series of adapters and modules that facilitate management of Dynamics 365 UI elements (such as pages and dialogs), automatic loading of related records, agent scripting, a configurable toolbar.
• Creating custom dashboards, graphs, charts etc. for different sales team on a regular basis.
• Worked with the SharePoint designer workflows and made them dynamic, to ensure its functioning when moved between environments.
• Used Excel VBA. and SAP BEX Analyzer to produce these 40 reports. We held Agile Team meetings. I had to look at older Access databases and copy some tables to use in Excel.
• Using SSIS packages migrated the data from SQL to Microsoft DynamicsCRMapplication for all the entities.
• Developed plugins and custom workflow activities consuming MS DynamicsCRMweb services and usingCRMSDK APIs.
• Created Security Roles, organizations, business units, groups and their relationships.
• Created Custom Entities, Custom attributes for individual business units inMSDynamics 365, according to their business process.
• Implemented and configuration of D36S Trade & Logistics modules: GL, AP, AR, Fixed Asset, Sales & Marketing, Product Information Management, Production control, Master Planning & Inventory Management and Bank Management.
• Created and customize reports in the system by using SQL Server Reporting Services (SSRS) to provide data for demand planning and opportunity management.
• Design Master Page of Case Management as the Web Portal for the data entry using C#, .NET.
• Creating Hierarchy BU and Teams, User Role Wise Views, Dashboard and Security Roles.Customized Dashboards based on the custom reports and charts created Used Visual studio test project and performed unit testing including both automated and manual testing.
• Migration of data fromExcelsource to CRM using SQL Server Integration Service(SSIS).
• Working extensively on Inventory Management, Accounts Receivable, Accounts Payable and General Ledger modules. Customized and enhanced AP, AR, Inventory Management, HR, Production, Payroll and Product builder modules according to user specifications.
• Used third party software (ISV) Payroll with Time Office integration with HR and finance
• Created SSIS packages for different data loading operations for many applications and Configuring Business rules, Work flows and Business Process flow and charts
• Created several client-side extensions using JavaScript, CSS and HTML.Enriched user interface and eased functionality using JavaScript, AJAX, jQuery andMVC.
• Developed and maintained large-scale multi-tier ASP.NET MVC web applications used in RBC branches to facilitate the sales of financial products and compliance with government regulations.
• Creating Hierarchy BU and Teams, User Role Wise Views, Dashboard and Security Roles.
• Creating and Executing Unit Test Case, Detail Design Documents, User Manual and additional documents as per Agile Process.
• Design and create common components to be shared between multipleCRMapplications and teams.
• Designed, developed, maintained, and administrated user accounts, profile, groups, roles, security, workflows, and validation rules.

Environment: Microsoft Dynamics 365, Visual Studio 17.2, .Net Framework 4.8, JavaScript, SSRS, C#, IIS 7.0, JavaScript, CSS, HTML, jQuery, ASP.NET MVC, Plugin Registration Tool, Dashboards, AP, Report, GL,Excel.

Confidential, Houston, Texas

MS DYNAMICS CRM Developer

Responsibilities:

• Responsible for performing technical rule set design and maintenance, ERP Security roles design, maintenance and configuration, and providing administrative security-related support to MS Dynamics AX Users across all modules including Financials, Product Information Management, Accounts payable, Accounts Receivable, Sales & Marketing, Production, etc.
• Worked on Approval process, Lightning Process builder and workflows to automate business process without depending on custom code development.
• Worked within Managed services team with issues on Finance Module - GL, AP, AR, Bank, Multi currency and FA
• Worked on creating dashboards, reports and embedded URLs to access or display reports and also customized forms, workflows, dashboards, etc. based on the needs of the users.
• Created Custom Entities, Custom attributes for individual business units, inMSDynamicsCRM365, per their business process Constantly updated, administered and managed the Unified Service Desk.
• Created relational data modeling, data warehouse (DW) modeling loading (ETL) for very large data bases. Applied DW/BI concepts to manage and monitor accounts and resources in Microsoft Azure cloud.
• Developed Fetch XML based custom reports forCRMusers Relocation of data from Excel source toCRMusing SSIS component of Kingsway Soft.
• Developed triggers, workflows, and validation rules and configured the processes for deployment from one sandbox to another.
• Create budgets and successfully upload budget data into AX utilizing Excel Add on and conduct users
• Developed Custom dashboards for sales and service modules in Dynamics CRM
• Created multiple Lightning Components, added CSS and Design Parameters that makes the Lightning component look and feel better.
• Worked with business and IT team members in full life cycle implementation including business blueprint, configuration, testing„ and post-implement support across all sub-modules in Fl-GL, AR, AR, AA, CO - CC, pc, 10.
• Used Advanced Find feature of MS DynamicsCRMand created multiple views ofSystem entities.
• Implemented virtual cloud infrastructure leveraging latest features of Azure portfolio, Microsoft Office 365, Azure Active Directory.
• Designed and developed a multi-threading C# bridge module exposed as an ActiveX control to integrate web applications with various legacy desktop applications
• Developed and tested MS DynamicsCRMclient-side programming using (JavaScript) the Microsoft Dynamics CRM Customization SDK Tool Kit.
• Developed Java Spring Boot applications that interact with Apache Kafka streaming data events and RESTful web services to synchronize client financial data between various banking systems.
• Designed and developed web application layouts, master pages, logging utility, reusable JavaScript functions, authentication and authorization modules.

Environment: MSCRM 2018/19, On-Premises Deployment, C#, Plugin Registrations Tools, XRM Toolkit, Visual Studio .NET 2019, Dynamics AX, SCRIBE, SSIS ETL Tools, ADO.NET, ASP.NET 4.8, Master Pages, SSRS Reports, HTML, JavaScript, SQL Server 2012 and Transact-SQL, Web Services, Dashboards, GL,Excel.

Confidential, Prussia, PA

MS DYNAMICS CRM Consultant

Responsibilities:

• Developed ASP and VB pages to meet the business requirements and involved in replace VB pages with redesigned VB.NET pages.
• Created stored procedures in SQL Server 2017, wrote the SQL statements using T-SQL, executed and tested stored procedures on SQL Server 2017.
• Developed Interfaces for data exchange using SQL Server, Visual Basic and XML.
• Developed Web UI Development using AJAX approaches in the product.
• UsedCRMweb service Power Apps and Java Script developed a custom service using WCF to provide extended functionalities to design and customizeCRMforms, ribbons, site map, workflows, Dialogue etc.
• Designed and developed Business Logic, Data Access COM Components in Visual Basic and deploying in COM+ application and generated reports using Crystal Reports.
• Create Postman scripts to automate and catalogue webservice calls to reproduce bugs or to set up repetitive scenarios and test data.
• Designed and developed UI components, implemented event handling using C#, HTML5, CSS3, JavaScript, JQuery, AJAX, and worked on CSS to get a consistent look and feel of the web site.
• Developed dynamic reports using Power Apps reporting interface and SSRS and deployed it on theCRMthat were used in the application Web services Power BI depending on roles.
• Involved in the design of the Database and Developed Stored Procedures using SQL for all the interaction with the database
• Worked in a highly dynamic environment, adapted well to constant requirement changes, and worked closely with business team to review requirements.
• Document the functional requirement for the Excel Upload initiative for payment and billing, and verified the uploaded data from the Excel Upload process imported into the appropriate Dynamics AX tables.
• Work closely with the team to ensure all are informed and current on all product enhancements/releases.
• Designed User Controls in the Application using ASP.NET for writing reusable UserInterface UI and encapsulating the functionality.
• Working with business users and IT teams to timely resolve operational (functional and technical) and project issues.
• Used Grid View control extensively for data display, dynamic generation of rows, and user input inside template columns.

Environment: C#, .Net, ASP.Net, ADO.Net, XML, Web services, XAML, IIS 6.0 and SQL SERVER .0, Reports,Excel.

Confidential, NYC, NY

Software Consultant

Responsibilities:

• Involved in design, development of application using .NET Framework as an application Framework.
• Involved in development of Unified Service Desk for CCC.
• Involved in project from requirement gathering level. Design functional level documents and part of project design team to design of project in requirements gathering, analysis, project planning and resolving.
• Worked on tool to read data from various MSCRM organizations and populate in one organization to show user count, organizational information to management to track licenses
• Worked on user support to fix the issue users encountered while working withCRMand other applications
• Worked for technical documentation for various applications
• Used SOAPUI to test the REST Web service call.

Environment: ASP.Net, C#.Net, ADO.Net, XML, CSS, XSL, Visual Studio.Net 2015, MSSQL Server, CSS, XML, Java Script, jQuery, SSIS, SSRS, TFS.