PROFESSIONAL SUMMARY

• 7 years of experience in IT Professional with experience in Citrix, VMWare, Active Directory and Systems Engineering.
• Network Engineer / Administrator with over 7 years of experience in design, installation, configuration, administration and troubleshooting of Microsoft Technologies and Cisco Technologies on Local Area Network and Wide Area Network infrastructures.
• Installation of Citrix Presentation server 4.0/ Xen App 4.5/5.0 Citrix Client Tools
• Administration of Citrix Xen App Farms
• Configuration of Citrix server policies, Load Management and Printers in the Farm.
• Expertise in creating Citrix Streaming Profiles and Publishing Applications to users in Citrix Xen App 4.5/5.0.
• Installation and Configuration of VMware ESX/V Sphere 4.x.
• Provide 2nd level support for Active Directory, Exchange, Citrix and Enterprise Microsoft Operating System-based servers.
• Extensively worked on Planning, Designing, Integration, Capacity Management, Implementation, Configuration, Migration and Support of Citrix farms.
• Experienced on Citrix versions starting from MetaFrame 1.8, XP, and PS 3.0 to PS 4.0 and PS 4.5 Xen App .
• Have successfully implemented numerous projects on creation of Citrix Farms, Zones, Load Balancing, Application Publishing, Streaming Applications, Migration Upgrade, License addition and management and Server rebuilding.
• Monitor, evaluate and troubleshoot existing Active Directory 2003/2008, Exchange and Citrix implementation s .
• Develop and implement solutions for evolution, enhancement, issue resolution and tuning.
• Successfully created a virtual Dev. and Test environment and lead the migration of Citrix PS 4.0 farm to Citrix PS 4.5.
• Successfully implemented Microsoft SoftGrid4.1 to complete the existing Citrix 4.5 environment for taking advantage of Application Virtualization.
• Integrally part of the implementation and maintenance of VMWare environment 3.0/3.5.
• Performed VMWare task including creating VMs, expanding and adding partitions, executing backups and restores for VMs and P2V.
• Designed, built, and maintained company networks, including SBS Exchange SQL cloud backup, managed anti-virus, managed XenServer and VMware virtual Server environments.
• Upgraded e-mail systems from Exchange 2003 and 2007 to Exchange 2010.

PROFESSIONAL SKILLS

EXPERIENCE

Confidential

Role: Senior Systems Engineer

Responsibilities:

• Provide high level support, management and design for Citrix XenApp and Citrix Desktop using Citrix Provisioning Servers, NetScaler, and Citrix Access Gateways.
• Performed application and infrastructure integration, created policies and automation scripts, performed environment builds and scalability tests, deployed pilot and production environments.
• Troubleshooting daily Citrix related issues. Users not able to connect, Applications running slow, Printer related issues etc.
• Created a new Citrix build with new Active Directory Group Policy to properly configure lock down new environment.
• Install, Publish and Test new applications, Add new printers.
• Enable Shadowing for non Admin users to shadow required user group.
• Come up with a plan to migrate Citrix XP farm to new XenApp 4.5 farm.
• Constantly monitor Load for the entire farm and come up with the recommendations to evenly balance the load.
• Install Rollup Packs and all available Hotfixes for XenApp 4.5 and Windows Server 2003 after extensive testing.
• Expand their Citrix Environment to support upto 2000 concurrent users by the end of this year.
• Capacity planning based on the current load.
• Build new Citrix Servers from scratch to support the new environment with 2000 concurrent users.
• Work with VMWare team to build new Virtual Environment. Installing ESX, Creating new VMs, Building new VMs, Planning resource pool for new VMS etc..
• Create new Virtual test environment for Citrix.
• Conduct web meeting, coordinate with Vendor and users to implement new functionality in few Applications.
• Modify Active directory User properties for Citrix and other Application access.

Environment: VMware ESX 5.1/5.0/4.0, vSphere 4.0, 5.0, Windows Server 2008 R2/2003, Windows 7/XP, Active Directory, HP Proliant DL and Blade Servers and Cisco UCS blade servers.

Confidential

Role: Senior Citrix Consultant/Administrator

Responsibilities:

• Citrix XenApp 4.5 environment to deliver applications to the business users.
• Expertise in using Citrix Access Management Console and Presentation Server consoles.
• Profiled and deployed over 500 Business Applications and 200 Technical Tools through Citrix to the end users.
• Worked with application owners and gathered requirements for our project.
• Profiled and streamed applications on Citrix Profiler 1.2 and 1.3 versions and Citrix Streaming Client 1.2 5.2 5.2.1 Versions.
• Packaged applications in Wise Packaging Studio 5.0 which are not compatible in Citrix.
• Involved in fixing the interoperability among different applications and setting the rules on profiles in Application Isolation Environment AIE .
• Involved in troubleshooting functionality errors of the applications in isolation environment.
• Involved in pre-Delivering applications to Presentation Servers through Rade deployment Scripts deploy.bat psexec.bat provided by Citrix.
• Scripted and tested applications in Citrix Edge Sight for Load testing version 3.0 to Load Test for multi-user compatibility in terminal services environment. Experience in Edge Sight Server console to monitor application performance in Citrix Farm.
• Recommendation if any of other print manager that could be used with Citrix.
• Citrix Profiles- Recommendations Roaming, Local, Mandatory, Hybrid .
• Optimization of resources on Citrix Servers.
• Review Citrix Topology and give recommendation on securing Citrix for external access NFUSE, SSL, and Gateway .
• Hands on experience on Virtualization technology- VMware Workstation, ESX Server.
• Performed server builds utilizing VMware ESX 3.5 Server.
• Responsible for Administration of Active Directory and delegating control / permissions.

Environment: Citrix Presentation server 4.5/4.0, Windows server 2003/2008, SQL Server 2005/2008.Windows NT servers, Wise Package Studio 7.0

Confidential

Role: Citrix Administrator

Responsibilities:

• Responsible for administering and supporting 350 Citrix server environment on Windows Server 2003/2008.
• Responsible for Terminal server builds and Citrix XenApp server deployments in both Physical and virtual environments
• Certify home grown and third party applications to run in windows 2003 / 2008 Terminal server environment
• Supporting in-house application management in Citrix environment through Citrix Streaming.
• Implement Citrix Rollup Pack and Feature packs as per Citrix recommendation.
• Troubleshooted various issues related to Citrix resource manager, Printers etc.
• Monitored Citrix server's health by using Citrix Edge Sight.
• Performed Citrix Farm and server health checks on regular basis
• Developed Virtual apps for in-house client server applications through Citrix Streaming profiler 6.5/6.0/5.2.
• Provided 24/7 Production support for Citrix environment.
• Configured WYSE Terminals to provide thin client solution to Business users.
• Performed scripting through VBS, CMD.
• Performed server builds utilizing VMware ESX 3.5 Server.
• Responsible for Administration of Active Directory and delegating control / permissions.
• Extensively worked in Windows Active Directory to create users groups.
• Documented step-by-step process used when profiling using Application Profiler.
• Implemented Quarterly patches to the servers suggested by Microsoft.

Environment: Citrix Presentation server 4.5/4.0, Windows server 2003/2008, SQL Server 2005/2008.Windows NT servers, Wise Package Studio 7.0

Confidential

Role: Citrix/Windows Administrator

Responsibilities:

• Responsible for participating in providing transition support and services for the Delphi Automotive Widows servers to gather and define the processes needed for the HP global delivery teams.
• Publishing and assigning the user permissions to access the Applications in Citrix Management Console.
• Maintaining the file server, application and Print Server.
• Created User Accounts, groups and running scripts on production servers.
• Manage and monitor Active Directory services and group policies.
• Worked elaborately on different windows environment which include Windows NT version 4.0, Work Station, Terminal, 2000 and 2003.
• Responsible for planning and incorporating Citrix into the environment consisting more than 1000 Users. Restructured the entire landscape of application deployment.
• Implemented Windows Server Cluster for Web Service.
• Created and managed critical Citrix and Windows Policies for user security and administration also troubleshooting everyday Citrix issues.
• Installing Windows Servers with Active Directory, DHCP, and DNS.
• Installing Domain Controllers.
• Managing Users, Groups and Computers.
• Performed steady state tasks which included managing and creating Active Directory Users and Groups and Organizational Units.
• Participated in entire Server Build Process.
• Involved in a project to evaluate and install all latest Service Packs and Patches for Windows Servers and PCs.
• Efficiently created and managed various Groups Domain Local and Global Security .
• Created standard operating procedures and process documents for training off shore resources.

Environment: Citrix XenApp 5/4.5, Windows server 2003/2008, SQL Server 2005/2008, Citrix Streaming Profiler 5.2/1.3/1.2,

Confidential

Role: Systems Engineer/Network Engineer

Responsibilities:

• Worked in an environment of 50 servers, 500 user base more than 100 various applications.
• Packaged various applications per specs provided by client to Windows XP desktop environment.
• Managed resources on the Citrix Environment.
• Interacting with business users for gathering the requirements for on boarding the applications to Citrix Servers.
• Installing, configuring and administering Windows2000/2003 servers.
• Worked on VMWare workstation to test the packages and related tasks for package building.
• Tested and debugged MSI packages to make sure that they function properly for all users on the managed XP platform.
• Worked on Registry to debug invalid entries.
• Used VB Scripts for pre-install and post-install software packaging and to automate/schedule the tasks.
• Used Filemon and Regmon for monitoring the files and Registry keys accessed by applications.
• Providing users with access rights and permissions for accessing the applications.
• Worked with Active Directory Configurations in domain including 1500 users.
• Administered and setup print servers in Win2000/2003 server.
• Maintained and supported Microsoft SQL Server 2005.
• Creating user rights and defining local and roaming profiles.

Environment: Windows XP/NT/2000/2003, My SQL 2000, Exchange NT/2000, Citrix Meta frame Presentation 3/4, Wise Package Studio 5.6.