SUMMARY

• Around 7 years of IT experience in developing business solutions using Microsoft Technologies like Microsoft Dynamics CRM, ASP.NET and SQL server, XML, HTML5 and JavaScript.
• Expertise in Microsoft CRM 4.0, 2011, 2013, 2015, 2016 and Dynamics 365 Implementation, Migration, Customization and Integration MSCRM web service with JavaScript, JQuery and ASP.NET.
• Modified CRM extensions to interface with other systems through message queues and web services.
• Strong exposure to CRM design and architecture definition, Research, analyze and implement web services
• Effort estimation for configuration, customization and documentation.
• Experience with Agile methodologies and project management
• Experience in Master Data Management solution based on Microsoft SQL Server platform
• Good understanding of SDLC, Project Planning, Inspection and Reviews, Requirements gathering and analysis.
• Adapted Model - View-Controller (MVC) frameworks for developing web applications using AngularJS
• Worked on Security by not just denying access to unauthorized users but also hiding server data that gets generated with response.
• Knowledge in configuring several security policies on various entities in the system to manage and implement appropriate access controls in MS Dynamics CRM 2015 using XRM Toolbox.
• Experienced in technical documentation.
• Experienced in visual rapid application development tools like Microsoft Visual Studio.
• Good experience in creating and managing Entity Relationships & Relationship Behaviors, Form Customization, View Customization and Ribbon Customization using Ribbon Workbench.
• Experience in Microsoft Dynamics CRM Data integration towards import/export of data using SSIS and Custom Application Development.
• Experienced in MS SQL Server & Oracle database design and development in writing Stored Procedures, Views, Triggers, Packages, Sequences, Jobs and User Defined Functions.
• Strong exposure and understanding of Business Strategy, Requirement gathering and solution designing, planning Implementation, Configuration and advanced customizations of Microsoft Dynamics CRM Implemented AJAX calls for better user experience
• Hands on experience in using Source Code Control Systems like MS Visual Source Safe and Team Foundation Server TFS
• Built RESTful API's using ASP.NET Web API by elimination SOAP.
• Used client-side scripts like JavaScript & jQuery extensively to maintain appropriate balance between server side and client browser capabilities.
• Experience in Consuming CRM API for development of custom API Libraries for front-end development.
• Used delegates and batch processing for asynchronous server calls.
• Working experience in Web Services, Windows Communication Foundation (WCF), Windows Presentation Foundation (WPF) and Windows Workflow Foundation (WWF).
• Knowledge on developing the web applications using framework like Language Integrated Query (LINQ) and Entity Framework.
• Developed Dynamics Reports using CRM Reporting interface and SSRS Deployed it on the CRM that were used in the application depending on the roles
• Built web pages that are more user-interactive using plugins, JavaScript
• Utilized Session storage and Caching to the most to decrease database calls.
• Optimization & Automation of reports in SQL Server.
• Worked extensively with Iterative Agile Methodologies (SCRUM), Waterfall methodologies and Test-Driven Development (TDD).

TECHNICAL SKILLS

Languages: .NET 4.0/3.5/2.0, ASP.NET 4.0/3.5/2.0, VB.NET, C#, XML, Web Services, WCF, WPF, Win Forms, Web Forms, T-SQL, PL/SQL

Web Technologies: JavaScript, HTML5, DHTML, CSS, Ajax, XML XLST, SOAP, WSDL, UDDI, jQuery, DATA, Fetch XML, JSON.

Development tools: Visual Studio 2008/2010/2012/2015/2017 Team Edition and MS Dynamics CRM 2011,2013,2015,2016, Dynamics 365.

Web Server: Internet Information Services (IIS) 7.0/8.0, SSRS, SSIS, SSAS

Methodologies: Agile, Scrum, Waterfall, Iterative model

Database: Oracle (version -11g, 10g), JDBC, SQL, MySQL, PL/SQL, T-SQL, SQL Server 2005/2008/2012.

Versioning: Team Foundation Server (TFS), Visual Source Safe (VFS), Subversion, Tortoise SVN.

Reporting tools: MS SQL Reporting Services, Crystal reports and Excel.

SQL Tools: TOAD, SQL Navigator

PROFESSIONAL EXPERIENCE

Confidential, Richfield, Minnesota

Senior Dynamic CRM Consultant

Responsibilities:

• Performed Implementation of Dynamics CRM 365 Online and CRM 2016 On-Premises in the organization.
• Developed both Managed and Unmanaged solutions in Microsoft Dynamic CRM 2016 Online to support the enhancements and published the customizations into the system.
• Customized MS Dynamics CRM 2016 application based on the business requirement.
• Using XRM Toolkit to integrate with CRM Web Services - REST/SOAP based integration with Jscript.
• Used Microsoft CRM SDK for updating Custom Workflow Activities and Plugins.
• Involved in various meeting held based on upgrade of the current CRM 2016 version to the Dynamics 365 version.
• Implemented Power BI Visualizations to Microsoft Dynamics 365 personal dashboards.
• Created many Web Resources, Plug-in, Workflows, Entities and Relationships. Worked on customization of ribbons using Ribbon Editor Tool.
• Developed custom plugins using C#, SQL and JavaScript in Agile development environment.
• Created users in the CRM and have assigned the security roles based on the security privileges and Access rights in the organization.
• Implemented Option sets on various forms as per the requirement.
• Using the Advance find View, created and pulled up the data for the users to use their day-to-day activities.
• Implemented ODATA endpoint on entities like Accounts/Leads/Contacts/Opportunities and other Custom Entities.
• Involved in using JavaScript and AJAX for Client-side validations and validating the input data.
• Implemented the code in Visual studio 2015, .NET framework and deployed.
• Created SSIS packages for different data loading operations for many applications.
• Involved in developing WCF service using SOAP/HTTP to communicate with legacy systems and deployed web services as per the business requirements.
• Created .NET plug-in to send an alert e-mail to all users who have not reviewed their account in last 60 days.
• Created Solutions in development and pushed them to the test environment.
• Used Different Reports like Charts, Sub Reports and Tables to generate reports in SSRS.
• Customize the forms, view and business rules for several entities.
• Worked on setting up relationship between System and Custom Entities.
• Worked in a collaborative Agile methodology using Jira tool and closely working with Testing, Product Owner teams.
• Experience performing Unit and Integration Testing in the Development, System Integration Testing, User Acceptance Testing including Bug Reporting and Fixing.
• Experience in Project Management with Team Foundation Server.

Environment: MS CRM 2016, MS Dynamics 365, C#, .NET, ASP.NET, Microsoft SQL Server 2012, SSIS, SSRS, JavaScript, WCF, AJAX, XRM Toolkit, SDK, Plugin Registration Tool, Ribbon Editor Tool, Visual studio 2015, ODATA, PL/SQL and Team Foundation Server.

Confidential, San Jose, CA

Senior CRM Developer

Responsibilities:

• Created Custom Entities, Custom attributes for individual business units in MS Dynamics CRM 2015, according to their business process.
• Used Cascading Style Sheets (CSS) for adding styles to Web documents.
• Using SSIS to migrate data to the SQL Server database from various sources like Excel sheets, Microsoft Access and System Sources.
• Involved in functional analysis, design documentation, requirement gathering and development.
• Extensively used CRM SDK and retrieved data from CRM using REST Endpoint with JavaScript and JQuery.
• Enhance MS Dynamics CRM 2016 usability by designing and optimizing navigation, forms, and layouts.
• Used Advanced Find feature of MS Dynamics CRM 2016 and created multiple views of System entities.
• Customized Microsoft Dynamics CRM 2016 organizations at the form, entity, relationship, reports, workflow, dialogs, and business unit/user role permission level
• Created Custom Web resources using Java Script to validate forms.
• Customized Dashboards based on the custom views, reports and charts.
• Created organizations, business units, groups and their relationships.
• Customized the Sitemaps, UI and used Ribbon Work Bench to customize the ribbon which is a replacement of the toolbar in all the recent Microsoft Applications
• Created and validated Views, User Controls, Models, View Models and Controllers using MVC5 Framework with Razor Syntax and Used jQuery for Client-Side Scripting.
• Customization of Microsoft Dynamics CRM system, based on functional requirements of the client and use of out-of-the-box features, required configuration and customization for various functionalities and requirements.
• Documentation of functional requirements and design of CRM, based on business processes of the client organization.
• Provide input and advice regarding Microsoft Dynamics CRM capabilities and functions to client organizations, in relation to current business processes and effort estimation for configuration, customization and documentation
• Designed different components using C# language and used Exception handling, Error providers to handle exceptions.
• Developed the necessary Stored Procedures and created Complex Views using Joins for robust and fast retrieval of data in SQL Server using T-SQL.
• Involved in testing of application by Unit Testing, Integration Testing, User Acceptance Testing (UAT) and End User Support.
• Extensively Designed and implemented Data Integration and ETL processes with SQL Server Integration Service (SSIS) packages to make data available for reporting purpose within a data warehouse.
• Worked with Team Foundation Server (TFS), which stores all code, as well as a record of all changes and current checkouts in Project.
• Developed C# plug-ins for several Microsoft Dynamics CRM 2016 solutions (including CRM as web services).
• Wrote JavaScript for form customizations, which included the use of JQuery, ODATA (REST), and FetchXML.

Environment: Microsoft Dynamic CRM 2016, ASP.Net, MVC, Visual Studio 2013, SQL Server 2012, C#, .Net Framework, MS Outlook, HTML, Entity Framework, JavaScript, jQuery, CSS, TFS, SSIS, SSRS Reports

Confidential, Portland, OR

Dynamic CRM Developer

Responsibilities:

• Managed, designed, and executed sales/account management plans with sole purpose of customer success, retention, and growth in Contract Manufacturing/Test and Measurement equipment/IT systems and applications
• Customized MS Dynamics CRM application based on the business requirement.
• Customized Workflows and Plugin for automated processes, based on requirement from sales and marketing department to increase visibility and efficiency.
• Used CRMweb service and developed a custom service using WCF to provide extended functionalities to the common methods of CRM.
• Involved in analyzing the Business Process, Requirements gathering and Project Planning.
• Created Custom Entities, Custom attributes for individual Business Units in MS Dynamics CRM 2015 as per the Business Process.
• Created Organization, Business Units, Teams and formed their relationships.
• Created several client-side extensions using JavaScript, CSS and HTML.
• Developed Custom SSRS Reports and embedded into MS CRM Application under Custom Reports Category.
• Consumed and Exposed Dynamics CRM APIs for Custom API development.
• Customized Service module and contract templates, entitlement templates, Service Level Agreements and product catalogue according to the business process.
• Responsible for Configuration of MS Dynamics CRM with Microsoft Outlook 2015.
• Imported Contacts from existing application into MS Dynamics CRM 2015 using the WCF Service.
• Worked on setting up relationship between System & Custom entities.
• Customized client side validations and accessed data within the HTML controls using JavaScript.
• Installed and Configured MS Dynamics CRM 2015 system, configured server instance for development and testing.
• Used Advanced Find feature of MS Dynamics CRM 2015 and created multiple views of System entities.
• Involved in Software development life cycle(SDLC) in scrum methodology per the user requirements.
• Involved in pre-defined data verification process after the data migration from an old system to new system.
• Performed Peer Code Reviews.

Environment: Dynamic CRM 2016, Dynamic CRM 2015, MVS, SQL, PL/SQL, SQL Server, XML, QTP/UFT, Web services, Oracle, Data Quality Analyst, TOAD 8.0

Confidential

.Net Developer / Dynamic CRM Developer

Responsibilities:

• Upgrading the plugins and custom workflow libraries code to use the Microsoft Dynamics CRM SDK libraries, Messages etc.
• Upgrading the JavaScript, form design etc. to Microsoft Dynamics CRM 2011 format.
• Migration of Data from Microsoft Dynamics CRM 4.0 to Microsoft Dynamics CRM 2011.
• Reconfigured the Auditing of System and entities in Microsoft Dynamics CRM.
• Upgraded the reports in Microsoft Dynamics CRM 2011 to execute efficiently and correctly.
• Designed and executed the cutover phase strategies to move the load from Microsoft Dynamics CRM 4.0to Microsoft Dynamics 2011
• Designed different components using C#.NET language and built on n-tier architecture with extensive use of Object Oriented Programming Techniques likes Inheritance, Interfaces etc.
• Understanding and analyzing the client's requirement and involved in GUI designing of the application.
• Created custom security component using VB.NET to encrypt and decrypt data.
• Developed UI using JavaScript, HTML, CSS, JavaScript validations and XML.
• Implemented Secure Login.
• Created SQL Server 2008 Tables and Complex Tables and Developed Stored Procedures, Views and User-Defined Functions those are required for the application.
• Created SQL Server Stored Procedures to enter and retrieve the data into the application.
• Extensively used C# and ADO.NET for Business and Data tier.
• Implemented Server side and Client-side validation modules using Validation Controls and JavaScript.
• Consumed Web Services for displaying records in application data.
• Worked on File creation and sharing for Android.
• Worked on services involving Local phone DB storage.
• Developed the same application specifically for Android using java.
• Developed test Cases and was involved in unit testing.
• Created login XML Web Service that handles the primary authentication, availability of licenses and generation encrypted key, which would be used for many operations.
• Implemented Custom Error handlers, Custom Exceptions, Custom Error Pages.
• Used JavaScript for client side validations wherever necessary along with .NET validation controls.

Environment: Dynamic CRM SDK, .NET 3.5, VS 2010, C#.NET, Entity Framework, ADO.NET, WCF, LINQ, MS SQL Server 2008, AJAX, JavaScript, XML, Visual Source safe, Crystal Reports Schema.