Data Center Operator Resume
Santa Barbara, CA
OBJECTIVE:
- I am seeking a challenging career as a Computer Operator, utilizing my various skill sets and computer operations experience with an opportunity for growth and advancement.
SUMMARY:
- I have 14 years of Computer Operation experience on a variety of hardware systems, operating systems, and software. I also have experience as Help Desk support at El Camino Hospital for over a year. I am pro - active, have the ability to multi-task, have excellent written and verbal communication skills.
TECHNICAL SKILLS:
Hardware systems: Unisys ES7000, IBM x345 series, IBM RS/6000, AS/400, IDX DecAlpha 800, Dell PC, HP3000, HP9000, various Dell PowerEdge servers, Dell ML 6000 and other tape libraries, BlackBerry
Operating Systems and Software: Windows 2000 Advanced Server, Windows 2003 Enterprise Server, Windows2000 Professional, Windows XP, Windows 2007, Windows and 32 bit), Changepoint, Track-It, McKesson HBOC/Star, OS 400 Scripts, AIX Scripts, VMS Scripts, Unix, Maestro, MPE, Spoolmate, Omniback, Netbackup (VERITAS), NOM, SAP, Oracle, NT, LaserJet PM's. Microsoft Word Excel, Lotus Notes, Reflections, Ami Pro, Freelance, WorkDay, Vignette/Open Text (VAP, VCS, VCM), OpManager, SecureSync, Raritan KVM, FrontPage, Citrix, GoToAssist, AT&T Connect, APC/PDU, Visio
Printers: IBM (6400, 6262), HPLJ 8000N, HP 9000, IBM 4232, F-100, F-135, Laserand Line printers, 2680, LaserJet, label/line printers, various Xerox printers and print server
PROFESSIONAL EXPERIENCE:
Confidential, Santa Barbara, Ca
Data Center Operator
Responsibilities:
- Monitor systems on the Ops console throughout the shift, report all problems, and escalate as needed to the Duty Manager. Follow up with any questions/problems from shift turnover to respective IS or company personnel.
- Reprint any reports for the Users.
- Open User Track - It (5.0 and 6.5) Work Orders pertaining to Users or Operations, and assign to Assigned or On-Call Technician, close work order with resolution when directed by technician.
- Record all system interruptions in the System Interruption Log, report all shift activity, problems, issues, including scheduled and unscheduled downtime in the Ops Turnover Log.
- Perform monthly report and batch processing.
- Assist in bi-weekly payroll processing when needed.
- Transmit bi-weekly Payroll Direct Deposit and PS Reconciliation files to bank.
- Transmit weekly AP Reconciliation file to bank.
Confidential, Santa Clara, CA
Sr. Computer Operator
Responsibilities:
- Interacted with system users, administrators, help desk personnel, and co - workers.
- Operated and monitored production schedule and systems with minimal supervision.
- Recognized and reported production and system problems.
- Performed system recoveries, system shutdowns and startups, system backups and restores, administrative duties and customer service.
- Maintained security of information and systems.
Confidential, Sunnyvale, CA
Sr. Computer Operator
Responsibilities:
- Worked in the Help Desk/Telephone department opening trouble tickets, printing faceplates, and interacting with HP clients.
