SUMMARY

• 8+ years of Experience in developing business solutions using Microsoft Technologies like .NET, MS Dynamics CRM and SQL Server.
• 3+ years of Experienced in Installing, Configuring, Customizing, Administrating, Maintaining and Troubleshooting Microsoft CRM 2011 and CRM 2013.
• Strong knowledge of Microsoft Dynamics CRM architecture and performing a migration from CRM to 2015 in CRM environment.
• Proficient in designing and deploying Plug - in and Workflows in CRM to meet business process flow requirements, including Sales, marketing, customer services support, using CRM SDK and C#.NET.
• Experience in Microsoft Dynamics CRM Data integration towards import/export of data using SSIS and custom application development.
• Have good experience of SSRS (SQL Server Reporting Services) and SSIS (SQL Server Integration Services), Dashboard customization with complex charts built from SSRS.
• Expertise in client side development using HTML, JavaScript, CSS, JQuery, AJAX, ADO.NET and ASP.NET.
• Hands on experience on Dynamics CRM forms customization using JavaScript and integration of CRM with other web/windows applications.
• Experience in several custom dashboards with various degrees of complex visualizations using charts and reports.
• Experienced in Angular JS, JQuery, and JQuery UI for client side programming.
• Expertise in web technologies to develop data centric applications using C# and ASP.NET with MVC architecture and razor engine.
• Experienced with SQL server 2005 & 2008, SQL, TSQL, stored procedures, Functions, Triggers, Backup and Restore.
• Proficient in HTML, XML, CSS, JSON, ODATA, IIS 6.0/7.0.
• Experience on CRM integration with SharePoint 2013, outlook client and other systems
• Experience in Full cycle implementations and up-gradations in Dynamics CRM 4.0, 2011, 2013.
• Experience with integration and functional testing, SCRUM methodologies and Sprints.

TECHNICAL SKILLS

Database: SQL Server 2008/2005/2000

MS CRM Dynamics Version: 2011, 2013,2015,2016

Data Modeling Tools: ERWIN, Visio

Tools: XRM toolbox, SQL Server Management Studio, Business Intelligence Development studio (BIDS), SQL Profiler.

Reporting Tools: Tableau, SSRS, Crystal Reports, MS Access, MS Excel

Languages: T-SQL, PL/SQL, C, C++, C#, Python, JAVA

Operating System: Windows 2000/ 2003 Server/ Win XP/Vista/7, Unix.

PROFESSIONAL EXPERIENCE

Confidential, Atlanta

Microsoft Dynamics CRM Developer

Responsibilities:

• Developed application based on Microsoft Dynamics CRM 2013 solution and SQL Server
• Extensively used application capabilities such as queues, activities, data import, charts
• Involved in customizing CRM and working with entities, attributes and their relationships
• Created teams and security roles to implement role-based forms.
• Developed custom workflow activities to share/assign records with the teams across various departments
• Configured MS Dynamics CRM with Microsoft Outlook 2013.
• Imported contacts from existing application into MS Dynamics CRM 2013 using the WCF service.
• Collected existing infrastructure information including Active Directory, SQL server, Reporting Server instance for implementation of MS Dynamics CRM 2013 system.
• Design Master Page of Case Management as the Web Portal for the data entry using C#, ASP.NET, JQuery, Bootstrap, Handler.
• Used Advanced Find feature of MS Dynamics CRM 2013 and created multiple views of System entities
• Used extensively JQuery & JavaScript for client side validations and access data within the HTML controls.
• Developed JavaScript for entities in response to client side events on the entity forms.
• Modified application ribbon and introduced custom buttons that are mapped to web resources
• Extended CRM’s functionality using iFrames to communicate seamlessly with other LOB
• Designed and developed ASP.NET 3.5 portal to interface with CRM System.
• Developed custom plug-ins in Synchronous/Asynchronous Model for CRM
• Involved in generating reports with SSRS.
• Involved in the bug fixing and enhancement of the application.
• Involved in the end to end testing of the application.
• Involved in production support activities
• Created several plug-ins and workflows for enhancing the system and maintain data integrity
• Used Bing Maps API to design and develop dashboards to display incoming customer requests and update address coordinates in the Microsoft Dynamics CRM 2013.
• Developed UI using JQuery and JSP for interactive cross browser functionality and complex user interface

Environment: C#.Net, Microsoft Dynamics CRM 2013;2015, SSRS, SSIS, JavaScript, MS CRM SDK, Visual Studio 2012; 2015

Confidential, St Louis, MO

Microsoft Dynamics CRM Developer

Responsibilities:

• Created customized Entities and modify the existing entities as per R&D internal warehouse requirements
• Created and modify Forms, Edit add/delete Tabs, sections as per user requirements
• Performed gap analysis between existing business processes and CRM feature functions and prepare design specifications
• Led and/or participated in discovery analysis meetings with the client to understand current business processes that need to be incorporated into Dynamics CRM 2013
• Conducted JAD sessions with the stakeholders and technical team to discuss requirements and key implementation points
• Configured CRM application according to the business requirements
• Defined and configure business rules for fields required for warehouse management
• Created public and personal views for different user roles within and outside R&D
• Creation and development of R&D organization
• Implemented of Role based security
• Created reports to track warehouse business functions and management Dashboards and views
• Performed data migration activities as needed
• Assisted in creation and maintenance of user manuals
• Wrote basic SQL queries and analysis of data
• Participates and planned CRM releases
• Used Bing Maps API to design and develop dashboards to display incoming customer requests and update address coordinates in the Microsoft Dynamics CRM 2013.
• Upgraded CRM form 2011 platform to 2013
• Developed out-of-box workflows and custom workflows for CRM 2013/2011 based on user needs.
• Development of plugins, Custom Workflow using C#.

Confidential, NJ

.NET Developer

Responsibilities:

• Responsible for full life cycle development of the project from requirements gathering, analyzing, designing UI/Middle tier/database using Iterative AGILE Methodology.
• Involved in preparing Database design document, Product requirement document.
• Developed various abstract classes, interfaces, classes to construct the business logic using C#.NET.
• Developed the GUI web pages using ASP.NET.
• Worked with XCODE, Created apps for IOS
• Extensively involved in developing Graphical User Interface (GUI) using Silverlight 4.0 and used Silverlight data grid, item controls for displaying data to page.
• Involved in Design and Developing components of this application using ASP.NET, C# .NET, jQuery, XML, XSLT
• Extensively worked on Consuming, Calling, Transmitting and Processing Web Services and WCF services.
• Made use of LINQ in writing the code to deal with the database objects.
• Used ADO.NET for data querying, stored procedures, storage and manipulating data.
• Created CSS files to be applied to various web forms on web pages
• Involving in handling ASP.NET client side state management (view state, cookies and query strings) and server side state management (application state, session state and profile properties)
• Involved in hosting Windows Communication Foundation (WCF) Services in IIS.
• Created a rich Web application using ASP.NET MVC 3.0
• Created Model View Controller (MVC) design pattern to create reusable code.
• Used ASP.NET AJAX Toolkit controls like Script Manager, Update Panel and Timer in some web pages
• Responsible for front-end development and client-side validations using JQUERY, JavaScript, Angular JS, Bootstrap
• Performed check for coding standards and code review for the application code
• Created SQL Server Stored Procedures to enter and retrieve the data into the application, Backup and Restore Database, Defining roles, creating database users, Assigning Roles to users using SQL Server 2008
• Prepared and executed unit test plans for every module. Tested using NUNIT by mocking the .Net business objects
• Complete Migration of Aviva applications (Web Applications, Windows Application, Console Applications, and Event Services) from 32 bit server to 64 bit server applications and organized accordingly into servers
• Used Team Foundation Server(TFS) for the purpose of version Control and source code maintenance needs

Environment: Visual Studio 2013;2012;2010, ADO.Net, .Net Framework 4.0, ASP.NET, C#, Angular.JS, LINQ, SQL Server 2008, WCF,XML, and TFS.

Confidential, Kansas City, KS

.NET Developer

Responsibilities:

• Involved in full Software development life-cycle (SDLC) followed by Agile SDLC using SCRUM methodologies to produce high quality software model.
• Designed different components using C#.NET language and built on n-tier architecture with extensive use of Object Oriented Programming Techniques likes Inheritance, Interfaces etc.
• Designed and developed SOA services using Web Services/ WCF in C#.NET.
• Created and deployed XML Web Services using ASP.net and C#, used them to generate the proxy class files based on the web services and consumed in web application.
• Used Data Contract as the standard mechanism in the WCF for serializing .NET object types into XML.
• Effectively used JQuery a concise JavaScript Library for traversing HTML document, event handling and AJAX interactions
• Extensively used C# and ADO.NET for Business and Data tier.
• Designed and implemented multiple web services using C#, XML and WCF and consumed them using proxy classes.
• Implemented Server side and Client side validation modules using Validation Controls and JavaScript
• Implemented the search functionality for Internal Application using Angular JS
• Deployed and maintained ASP.NET applications running at IIS 7.0.
• Involved in Devoloping Master Pages and for providing uniformity among the pages using ASP.NET
• Extensively involved in designing in graphical buttons and tabs in Expression Blend.
• Created SQL Server 2008 Tables and Complex Tables and Developed Stored Procedures, Views and User-Defined Functions those are required for the application.
• Created SQL Server Stored Procedures to enter and retrieve the data into the application
• Developed Query for generatingCross-Tab Drill-downreports in SSRS (SQL Server Reporting Services).
• Implemented test cases forUnit testingin Business, Presenter, and Data Access Layers usingN-Unit
• Created Unit test cases for the application using NUnit and Visual Studio Unit Testing Framework

Environment: Visual Studio 2008, SQL Server 2008, .NET Framework 3.5, C#.NET 3.0, AJAX, Java Script, Web Service, WCF, LINQ, Silverlight, NUnit, SSRS, SCRUM, SVN, Angular JS.

Confidential, Nashville, TN

.NET Developer

Responsibilities:

• Involved in the requirements collection and functional specification preparation.
• Designed and developed an integrated n-tier web application using C#, ASP.NET and ADO.NET.
• Designed and developed Data Access layer, Business layer and Presentation Layer (user interface) for the n-tier architecture web application using C#, ADO. NET and ASP. NET.
• Designed and developed effective web forms based on technical design and requirement specifications.
• Managed and customized functionality, design, content, security, and membership options.
• Used WCF, Web Services into a single service oriented program model for Distributed Networks.
• Effectively handledASP.NET caching techniquessuch aspage output caching and data cachingin order to improve the performance of the web application.
• Developed Base Pages, Master Pages, Key web pages, Business Entities, Business Components, stored procedures.
• Incorporated many rich, user friendly, responsive features in the application using .Net framework, ASP.NET AJAX Control toolkit, CSS and JavaScript to give better performance and richness to the user interface (front end).
• Extensively involved in using UML in the design process - Use cases, Process diagrams, Sequence diagrams, Class diagrams. Prepared detailed design document for the application.
• Responsible for writing secure code and in implementation of Code Access Security, CAS implemented for the assemblies which access system resources like Event Logs, SQL services and Registries.
• Created reusable user controls and implemented object caching in different pages in ASP.NET.
• Created stored procedures, functions, triggers and packages in T-SQL for backend communication.
• Analyzed, designed and implemented changes requested and implemented appropriate exception handlers.
• Extensively used crystal reports and SQL Server Reporting Services (SSRS) for generating reports populated by data in databases.
• Involved in unit-testing web applications and in Test Driven Development (TDD).
• Used Team Foundation Server (TFS) for version controlling and assisted in documentation and creating help files.

Environment: Visual Studio 2008, SQL Server 2005, .NET Framework 3.5, C#.NET 3.0, AJAX, Web Service, Java Script, WCF, LINQ, SSRS, Clear Case, WPF, SCRUM, Visio 2007, TFS.