SUMMARY:

• Motivated & Results - Driven professional with strong analytical skills in accounting, project management, database administration, process improvements, contract management and customer service. Recognized throughout longstanding career for the ability to efficiently manage and execute multiple tasks and assignments earning continuous advancement opportunities.
• Diplomatic and Tactful - Accustomed to handling sensitive, confidential records, resolving employee issues and maintaining departmental work flow. Demonstrated history of producing accurate timely reports meeting stringent guidelines and time frames.
• Flexible and versatile - able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend departmental differences. Thrive in deadline-driven environments. Excellent team-building skills.
• NetSuite Project Management, Implementation, Administration - 10 plus years experience successfully leading companies through Project Management, Implementation and Administration

PROFESSIONAL EXPERIENCE:

Senior NetSuite Consultant

Confidential - Billerica, MA

Responsibilities:

• Assist in NetSuite Project Management, Implementations, and Administration for current and future clients

SPS Consultant

Confidential - Lexington, KY

Responsibilities:

• Providing Confidential clients with on site assistance in accounting and finance.

NetSuite Administrator, Business Manager

Confidential - Altamonte Springs, FL

Responsibilities:

• Maintain all aspects of finance & accounting; A/R, A/P, Inventory Controls.
• Entered and verified online & phone orders. Processed those payments
• Entered purchase orders for inventory and drop shipments. Verified and entered vendor invoices reconciling with PO.
• Manage all shipping activities as they relate to integrated software and viability of information.
• Manage Inventory and Warehouse procedures.
• Develop custom reports for drilled down information on Sales, Demographics, and Shipping Expense.
• Implement Marketing Campaigns based on Customer criteria and product purchase.
• Create workflows for auto generated emails based on product purchase and customer criteria.
• Assisted Customers with product choice, billing questions, general information.

Confidential - Orlando, FL

NetSuite Project Manager

Responsibilities:

• Identified workflow processes within the departments as they applied to customizations.
• Set up custom roles and permissions for user base.
• Created custom Searches and Reports pulling from customized scripting and fields.
• Worked closely with NS Consulting Firm to identify problem areas and communicate those issues.
• Deliver end-user and materials where appropriate; provide technical support as necessary.

Confidential

NetSuite Administrator

Responsibilities:

• Streamline processes regarding data flow and data quality to improve data accuracy, viability and value.
• Deliver and execute end-user and materials.
• Stay current with system updates and new releases. Ensure current workflows and customizations were not impacted.
• Create workflow processes to increase efficiency within individual tasks, projects, and teams.
• Manage all data fields including creation, maintenance, location, and auditing across all internal systems.
• Provide technical support as necessary.
• Act as evangelist for the internal systems across the organization; promote system/process usage to relevant departments.
• Apply constant change management techniques effectively, reducing the pain of changes for end-users.
• Create custom detailed reports for Marketing, Sales, and Accounting for clear and concise information on metrics for the company.

Staff Accountant/NetSuite Project Manager

Responsibilities:

• Enter Ebay and Amazon orders into current system. Process payments and managed shipments.
• Identified needs and opportunities for improved data management and delivery.
• Designed interdepartmental processes.
• Set up Chart of Accounts, Inventory, Classes, Departments, and any other Accounting information in NetSuite.
• Create custom roles per department in NetSuite to ensure access and usability met Companies standards.
• Deliver end-user and materials where appropriate; provide technical support as necessary.

Confidential - Lexington, KY

Operations Director, NetSuite Administrator

Responsibilities:

• Managed operational functions of organization. Accounting, NetSuite ERP/CRM system, human resource management, customer relations, contract compliance and negotiations.
• Maintained all aspects of finance & accounting; A/R, A/P, annual budgets, cash flow, and capital expenditure.
• Monitored departmental budgets to ensure cost containment with direct P&L responsibility to CEO.
• Developed policies and procedures which promoted accountability and enhanced communication within and across departments which resulted in higher employee productivity and customer retention.
• Developed annual performance evaluations. Provided guidance and recommendations to supervisors concerning employee retention & advancement.
• Trained supervisors on labor law compliance issues and provided tools to improve management and communication skills with staff.
• Ensured all departments stayed within budget with ultimate responsibility to CEO.
• Successfully managed and implemented NetSuite ERP system.
• Deliver end-user and materials where appropriate; provide technical support as necessary.