SUMMARY:

• Vision and purpose driver of Information Management, SME with Public Trust Clearance. Certified as an Agile Product Owner with more than 19 years of Information Governance and and Communication experience, who has led various organizations’ and communications initiatives.
• Experienced in development and implementation of internal and external /communication strategies to ensure that unified, consistent, and positive messages are distributed and promotes the organizations’ identity and mission. Constantly seeking new methods and creative strategies to increase internal and external awareness of noteworthy events and changes in an organization including the launch of new products, services, initiatives, unique events, announcements, and other topics of organizational interest. Recently received recognition and s because of my ability to prioritize and manage projects with deadlines, to completion.
• Information Governance
• Compliance Management and Development
• Operations Management
• Departmental Forecasting/Planning
• Trainer/Coach
• UI/UX Product Owner
• Grant Writing
• Communication Administrator
• Research/Data Analysis

TECHNICAL SKILLS:

Technology and Tools: Google applications (Google Docs; Google Sheets; Google forms);Digital Records management System (DRMS), Miro, Atlassian, Programs (Jira, Confluence), Microsoft Teams, SharePoint, File Trail, OSAR, FACTS, Documentum, ACCUTRAC, ERA, Service Manager, IM Connect, Yardi, Zenta (Electronic File Software), HTML, QuickBooks, Microsoft Office, GroupWise, Corel WordPerfect, PC/Power Docs Open; CMS/Accounting, CMS/Records Management, KIOSK, eCopy, FileSurf, I - Manage, Desk site, Carpe Diem, Legal KEY, PDF Writer, PayCom, People Soft, ETO; Paycom

PROFESSIONAL EXPERIENCE:

Confidential

Records SME/ and Communication Manager

Responsibilities:

• Established communications strategies and initiatives across the project that reconcile projects goals and support FPAC plans and programs and provide a segway into the consolidation of the individual agencies and the change management initiatives of the revised FPAC Records Information Management Program.
• Managed development, improvement, and maintenance of repositories of current and archived institutional policies, procedures, plans, organizational charters, FPAC directives.
• Prepared and disseminated detailed reports and status information related to FPAC records management processes, systems, and data.
• Collaborated with subject matter experts, and others to develop communications materials; wrote and edited technical/procedural documents including agency compliance policies and materials. To include clients and stakeholders within the FPAC Agency to understand the strategic objectives of each branch and align those resources with the DRMS User Interface (UI) conveyed through the “voice” of FPAC leadership.
• Developed and executed /communications strategies and plans in alignment with client objectives to ensure initiative-taking outreach and communication within FPAC.
• Instrumental with planning, propitiating and management of Compliance and Communication initiatives.
• Ensured development and execution of implementation plans, procedures, and milestones to assist FPAC in achieving compliance with NARA requirements.
• Collaborated with Product Managers, Engineering Managers, and business stakeholders to identify and define customer needs, and develop the software vision, roadmap, and features required to meet those needs and ensure successful deployment and adoption of product/software features.

Confidential

Product Owner

Responsibilities:

• Translated business requirements into actionable product features.
• Owner of creating, managing & prioritizing product features, organize product backlog and served as the product authority approving iteration objectives for the development team.
• Used critical thinking, problem solving and Agile principles to partner with business owners, subject matter experts and the development team, to remain on target to complete the Minimally Viable Product (MVP) and remain on release date target for the Records Information Management solution: Digital Records Management System (DRMS) for the daily mission and historical preservation of digital records for the United States Department of Agriculture (USDA) Farm Production and Conservation (FPAC) Branch.
• Applied SAFe principles, Kanban, and Scrum framework including embracing agile principles & a lean-agile mindset, and proficiency in the use of agile processes & tools.
• Performed user acceptance testing and ensured that delivered features meet the defined acceptance criteria.
• Gathered and analyzed feedback, product usage data, to identify opportunities for product improvement.
• Participated in sprint planning, daily stand-ups, and other Agile ceremonies to ensure timely delivery of product features; to include supporting and reviewing system demos to ensure demonstrated delivered work aligns with targeted business value deliverables & scope.
• Collaborated with the product management team to define and prioritize product features and enhancements based on customer needs and business goals.
• Communicated product updates and progress to stakeholders and team members.
• Worked closely with stakeholders to gather requirements and in corporate feedback into future features planning.

Confidential, Parsippany Troy- Hills, NJ

Records Information Manager

Responsibilities:

• Served on an industry wide team of Subject Matter Expert (SME III) in records management.
• Served as the FDA New Jersey Division Subject Matter Expert (SME III) on electronic and non-electronic records management issues.
• Cataloged, organized, and consulted the analog and digital inventory of the FDA’s Pharmaceuticals, Biologics, Food Suppliers, Imports, and Medical Equipment

Associate Director

Confidential, Newark, NJ

Responsibilities:

• Participated in the development and implementation of innovative programs, protocols, and processes; contributed to ULEC’ s strategy for growth by helping to outline and implement thought leadership.
• Established procedures, practices, and standards and organized program productivity; by defining expectations and monitored deliverables.
• Applied strategic thinking, collaboration, and effective communication skills; managed client service deliverables outlined in Federal Grants and County Programs, by serving as Administrator of departmental policies and procedures to assure goals and objectives were within grant guidelines.