SUMMARY:

• Confidential has 15+ Years of IT industry expertise used in multiple business domains. Leader, Problem solver with proven record of building and managing value stream teams, Passionate learner, designing and developing solutions to increase the quality and team output,
• Create and implementing industry standard processes using SAFe, Six Sigma and Lean best Practices. Self - starter & Team player with high motivation and a strong sense of commitment.

PROFESSIONAL EXPERIENCE:

Confidential

Agile Coach / PMT Scrum Master

Responsibilities:

• Responsible for multi release high visible Salesforce Implementation Program.
• Interact with Portfolio, Enterprise Architecture and stakeholders in defining release objectives for the Train.
• Planning and budget management for project range between $10M to $30M
• Define and mitigate Program risks involving Office of Privacy and Legal enablement.
• Adhere and perform all PMO office tasks from project initiation to sunset.
• Responsible for coaching on agile ceremonies for overall Dev-Ops teams. (Backlog Grooming, PI Planning, PMT Sprint Planning, Retrospectives, Demo, Share-Outs and Daily Standups)
• Provide inputs today-to-day leadership direction, coaching teams to adopt Scaled Agile practices.
• Create operating artifacts and manuals in approval with ISD / ECRM business leadership.
• Design Road Maps for multiple releases and PI’s - Developed Centralized Program Board concept for the train.
• Remove impediments for the team(s) and escalate as appropriate to leadership.
• Own metrics providing visibility to stakeholders on scrum progress and quality including capacity allocations.
• Track and manage project execution in accordance with enterprise delivery practices.
• Lead backlog grooming activities and facilitate clarification on requirements and stories.
• Coached ART scrum teams to apply SAFe’s - Agile Software Engineering Practices
• Including Agile architecture, continuous integration (DOJO), acceptance test driven development.
• Implement Dashboard - Virtual and ROAM for multi-location/geography teams.
• Successfully implemented 4 releases of Salesforce integration to existing Insurance Application.

Confidential

Program Lead - Solution Architecture

Responsibilities:

• Integrated member of the Program Architecture office managing key technical deliverables.
• Responsible for creating E2E diagrams and release level topologies for assigned projects.
• Drive continuous improvement via Inspect & Adapt workshops for ARCH group and Project teams.
• Define and establish work intake process/ swimlane for new work initiate and backlogs.
• Interact with ISD team and Core Business in identifying gaps and establish robust operating artifacts.
• Work with Program/Release management Office to align business strategy to enterprise goals.
• Ensured Program had high visibility and understanding of the critical data for dependencies.
• Responsible to drive RID (dependencies, issues and risks), Program metrics, etc.
• Publish reports and metrics highlighting impediments and tracking progress on daily/ weekly basis

Confidential

Test Manager/Scrum Master

Responsibilities:

• Activities Involved Project Initiation till roll out for the CapOne Mobile Banking Application.
• Tasks involved decision based interaction with Multiple Bank Interfaces for CapitalOne Dev Ops teams.
• Interacting with Senior Leadership for Program Updates and Release dates.
• Defining and implementing test approach (DoD) within Digital - Mobile Platform.
• Identify scope of testing within the context of each release/delivery and align it to the PI-Strategy.
• Review metrics and share progress card to stakeholders and leadership.
• Oversee test environment design to support continuous delivery test strategy and execution.
• Managing and growing testing assets required for meeting the testing mandate:
• Involvement in Process establishment at every stage in Quality Services -
• Responsible for successful implementation of agile methodology using Lean Work flow process for 2 projects.

Confidential

Team Enterprise Quality Assurance

Responsibilities:

• Wholesale Insurance QA Management team involving requirement gathering, Test Suite creation.
• Responsible in providing Test estimates and testing timelines for the Agile - Systems Team.
• Coordinate with vendor (onsite and offshore) in defect meetings.
• Improve current QA standard, methodology, process and practices interacting with end users.
• Liaison with application interface team and technical team for new release and enhancements.
• Document and Publish artifacts for new application builds.
• Review functional scenarios for Performance and Automation teams.
• Participate in Application work-flow meetings representing QA team.
• Train new users on scrum principles and application usage.

Confidential

Test Lead - QA

Responsibilities:

• Team Lead - Quality Assurance for SAP Hosted solutions (SaaS) using CRM 5.0, 2007 and 7.0
• Lead the SAP Hosted and web based solutions test team for new product innovation till roll out
• Projects involved end to end solution of SAP based solutions involving On Demand systems.
• Some phases involved application configuration, setup, post-issuance support for multi geography clients. (Issue and Risk mitigation, production defect triage, fix-pack testing and implementation).
• Projects were coordinated for customer in various domains of, Life science, Health care equipment’s and Engineering
• Activities involved testing of client systems for replication of customer related issues, for triage and certainty of defects, Resolve and Test systems before handover for Implementation.

Confidential

Product Consultant ERP

Responsibilities:

• Confidential is a pioneer in providing Manufacturing solutions with easy to use ERP applications based on the size of the enterprise. Being a core SAP partner in SME solutions using strong manufacturing solution fusion with precision & security of SAP

Confidential

Lead Analyst

Responsibilities:

• Creation of regression test suite for planned releases and enhancements.
• Delegate work tasks to all team members and coach for escalations.
• Participate in Functional testing using Manual testing methodologies.
• Responsible for resolving issues reported by customers on modules related to Data migrations.
• Test utilities (notes or patches) before applying to customer servers.
• Create technical documents for search related Knowledge base using CSS.

Environment: SAP B1, Fourth shift ERP, Demand stream, Pivotal CRM, CDC-CIC, Windows, MS Office.

Confidential

Test Analyst

Responsibilities:

• Initiate and Implement Quality Management across all Projects.
• Test software/applications used in medical equipment’s and health care products like MRI, CT scan machines,
• Customer Interaction, User Acceptance Testing co-ordination for Six Sigma Implementation using Lean concepts.
• Define Test Strategy, Test scope, create test design, test plan, test suite (script & data) for ERP applications.
• Develop scenarios for Regression/Functional testing that cover most of the Critical functionalities.
• Coordinate performance testing of web technology using mercury load runner.
• Implement test cases for systems/applications developed for products used by Global healtcare clients.
• Conduct defect review meetings with product solutions and engineering teams.

Environment: Windows, UNIX, SAP Suite of Tools involving R3, Legacy systems, SRM, CRM,