SUMMARY

• 7+ years of IT experience with exceptional skills in Analysis, Object Oriented Design, Development and Implementation of Web Applications and Windows Applications using various Microsoft technologies.
• 4+ years of Professional experience in Microsoft Dynamics CRM 4.0, Microsoft Dynamics CRM 2011, Microsoft Dynamics 2013, Microsoft Dynamics CRM 2015 and Microsoft Dynamics CRM Online.
• Experience in Software Development Lifecycle (SDLC) using various software development methodologies like Waterfall, Agile.
• Experience in using Microsoft Dynamics CRM SDK, CRM for Outlook (Online/Offline), Data Migration Tools, and Scribe etc.
• Technical experience of building application on Microsoft Technology Stack using technologies such as: C#.NET, ASP.NET, ASP.NET MVC, WCF, Silverlight 5.
• Good experience in creating and managing Entity Relationships& Relationship Behaviors, Form Customization, View Customization and Ribbon Customization using Ribbon Workbench and Ribbon editor.
• Developed custom applications using SOAP and REST based CRM Web Services.
• Good experience in writing complex JavaScript for form level validation, record creation and getting data using AJAX/JSON call using CRM web services and OData Queries.
• Developed C# plug - ins for several Microsoft Dynamics CRM solutions.
• Proficiency in creating, exporting and importing Managed Solution and Unmanaged Solution to transfer customizations from one environment to other.
• Hands on experience in reports development using SQL Server Reporting Service (SSRS), Crystal Reports and also experienced in developing integration packages using SQL Server Integration Service (SSIS).
• Performed gathering of business requirement needs and translated into Microsoft Dynamics CRM functions.
• In-depth practical knowledge of all modules and features of Microsoft Dynamics CRM 2015, 2013, 2011 and 4.0 versions and also have good exposure in other areas of project execution like Customer facing, Requirement gathering and analysis, Consulting, Solution Designing, Documentation, Implementation, Development and support of Business Solutions.
• Good Experience in installation of CRM application in Data Center Environment (Standalone, Role Based Installation both Front End and Back End Server Role) and Configuring Network Load Balancer (NLB), Internet Facing Deployment (IFD), Creating Active Directory instances, configuring Active Directory Replication to a Standby AD Server, Enabling Windows Cluster and SQL Cluster for CRM Databases.
• Proven ability to analyze problems, root causes and develop innovative solutions to business challenges and streamlining operations

TECHNICAL SKILLS

Languages: C#, VB.Net, C, C++, T-SQL, PL/SQL

Database Systems: SQL Server 2012/2008/2005, Oracle 11g/10g

Microsoft Technologies: Microsoft Dynamics CRM 2015/2013/MS CRM 2011/4.0, .NET Framework 2.0/3.0/3.5/4.0, ASP.NET, ADO.NET, Web Services, WCF, WPF, WSDL, SOAP, LINQ, Power Shell

Web Technologies: HTML, JavaScript, VBScript, XML, CSS, AJAX, REST, SOAP, WSDL

Development Tools: MS Visual Studio 2013/2010/2008/2005, Adobe Dreamweaver, Adobe Flash, Adobe Photoshop, MS Visio, IBM Rational Rose and Microsoft Testing Tools

Version Control: Team Foundation Server (TFS), Tortoise SVN

Reporting Tools: SQL Server Reporting Services (SSRS), Crystal Reports 10/11

Web Services: Internet Information Services (IIS) 7.5/7.0

Operating System: Windows XP, Windows 7, Windows Server

PROFESSIONAL EXPERIENCE

Confidential, Woonsocket, RI

DYNAMICS CRM TECHNICAL CONSULTANT

Responsibilities:

• Involved in design and development of on premise application using Microsoft Dynamics CRM 2015, SDK, Java script, VS 2012, C#, ASP.NET and SSRS Reports.
• Analyze functional capabilities and limitations of out of box application and make wise decisions to reduce amount of custom code developed.
• Discovered performance issue with plugins that run on every entity create, associate and disassociate and recommended registration for only the entities that need it.
• Created C# plugins for CRM data validation, data updates and to enable business flow overlays.
• Implemented plugins to perform complex sharing mechanism and other complex functionality.
• Wrote JavaScript for form customizations which included the use of JQuery, ODATA (REST), and Fetc hXML.
• Assist and involved in Upgrade/Migration from CRM .
• Determine and discuss system impacts and possible risks due to changes made to achieve new requirements.
• Involved in Dynamics CRM data capture, integration, auditing, data mapping, importing data and creation of interfaces.
• Designed and developed customized CRM solutions with Microsoft Dynamics CRM and integrated With Custom Adxstudio Portal solutions.
• Several client-side extensions using JavaScript, CSS and HTML.
• Responsible in debugging and removing errors during plugin executions.
• Implemented console applications to perform the background jobs in CRM Application.
• Customize Dynamics CRM entities, create multiple forms (security based) on entities, add custom JavaScript on form events, and add web resources, navigation links to achieve the business requirements.
• Create plugins on appropriate entity events, workflows and dialogs to achieve business functionality.
• Developed custom SSRS reports to capture supply the business with needed information for strategic decisions.

Environment: Microsoft Dynamics CRM 2015/2013, Microsoft Dynamics CRM 2015 SDK, C#, Visual Studio 2012, Adxstudio, MS SQL Server 2008/2012, IIS 7.0, JavaScript.

Confidential, Washington, D.C

DYNAMICS CRM TECHNICAL CONSULTANT

Responsibilities:

• Involved in the design, development and support of Charge Code Assignment and Time Sheet Approval using Microsoft Dynamics CRM 2011/2013, Scribe Insight, SSRS, SQL Server, and SharePoint Server 2010.
• Worked extensively on defining application functional requirements, Use Case, Test Cases, Application usability requirements, UI specifications and application process flow.
• Dedicated and client focused Business Analyst with over two years of experience in the implementation and support of Dynamics CRM solution.
• Involved in the planning and migration to Dynamics CRM 2013.
• Involved to implement complex functionality using plugins.
• Develop interfaces and bridges using WCF SOAP Services between CRM 2011 and existing enterprise applications for accurate and secure data flow within the enterprise.
• Upgraded the JavaScript code written on Account, Opportunity, Products, Order form to use the Latest Xrm. Page DOM of Microsoft Dynamics CRM 2013.
• Upgrading the plugins and custom workflow libraries code to use the Microsoft Dynamics CRM SDK libraries, Messages etc.
• Was responsible for implementing proposed solution.
• Consume data and services from other enterprise applications and update related CRM 2011 entities accordingly.
• Worked in customizing Microsoft Dynamics Solutions to enhance operational and business processes by building Workflow and Dialogue processes, creating Entities, Attributes, Entity relationships, Views and Forms.
• Developed plug-ins to encrypt social security number (SSN) of contacts.
• Uploaded data from old data sources into Microsoft Dynamics CRM.
• Extensively used application capabilities such as queues, activities, data import, charts and dashboards.
• Created teams and security roles to implement role-based forms.
• Integrated SharePoint and other web applications with MS CRM by using IFrame and MS CRM Web Services.
• Involved in Ajax scripting (jQuery framework) for dynamically loading user controls.
• Developed Custom reports using Microsoft reporting services (SSRS), also involved in development of complex reports using C#.
• Developed Rich Look Dashboards using PowerBI.

Environment: .Net Framework 4.0, Microsoft Dynamics CRM 2011/2013, MS Dynamics CRM 2011/2013 SDK, C#.Net, ASP.NET, Visual Studio 2010/2012, IIS 7.0, JavaScript, XML, SQL Server 2008/2012.

Confidential

MICROSOFT DYNAMIC CRM DEVELOPER

Responsibilities:

• Installed and configured MS Dynamics CRM 4.0 system for development and testing, configured server instance, created organizations.
• Initially Migrated Microsoft Dynamics CRM 4.0.
• Collected existing infrastructure information including Active Directory, SQL server, Reporting Server instance for implementation of MS Dynamics CRM 4.0 system.
• Gathered client requirements and business process, development, testing and deployment of Microsoft CRM projects.
• Implemented Gap analysis for finding out the required amount of customizations needed to meet the client requirements
• Used JQuery for consistent easy navigation, look and feel of the website.
• Used JQuery, JavaScript framework to implement AJAX to restrict the screen flicker.
• Used various report items like tables, sub report and charts to develop the reports in SSRS.
• Created Workflow based on requirements from Sales and Marketing department.
• Upgraded ASP.Net web pages and Plugins assemblies.
• Extensively worked on designing reports using SQL Server Reporting Services (SSRS)
• Customized the forms to extend the functionality and to meet the client requirements
• Worked with report parameters and performed Parameterized and cascading parameterized reports using SSRS.
• Generated various reports with drilldowns, calculated members, dropdowns from the cubes by connecting to Analysis server from SSRS.
• Customized CRM Forms, Entities, Attributes, Views, Ribbons & Sitemaps
• Enhanced and developed Business Process Flows as per the client needs.
• Designed a plugin to generate account number on create of new record.
• Developed UI interface using HTML, Java Script, CSS, JQuery
• Created custom workflows to calculate Probability weighted revenue.
• Generated Sales Reports for statistical analysis of data at user level using SSRS.
• Customized Dashboards based on the custom reports and charts created.

Environment: MS Dynamics CRM 4.0, JQuery, JavaScript, ASP.Net, HTML, CSS, SQL.

Confidential

.NET DEVELOPER

Responsibilities:

• Used Agile Scrum Methodology, 3-tier architecture to develop the application.
• Involved in all the phases of SDLC.
• Used Unified Modeling Language (UML) for Analysis & Design.
• Developed login interface to manage login permissions according to the roles provided.
• Developed pages for user to track the customer details such as Name, Address, and all details related to the loan using ASP.Net/VS 2010.
• Used Data Grids, Data Sets, Data Views, and Data Adaptors intensively to extract data to UI.
• Developed business logic of the application.
• Developed Services using WCF to calculate EMI (interest) and APR for each customer.
• Developed Operation Contract, Data contract and implemented Service contract using WCF.
• Involved in Database design and created tables, stored procedures, functions (UDFs) and Triggers in the data tier.
• Responsible for performance tuning of various database objects.
• Responsible for report generation using SSRS.
• Used TFS 2008 as source control.

Environment: .Net Framework, C#, VB.net, ASP.NET, ADO.NET, Visual Studio 2010, IIS 6.0, XML, XSLT, CSS, HTML, VB Script, AJAX, Web Services, SQL Server 2008, T- SQL, MS Access, SQL, Java Script, VB Script, TFS 2008, SSRS, SSIS

Confidential

JR.NET DEVELOPER

Responsibilities:

• Involved in the SDLC phase of requirement analysis, design, and development of the web based intranet application tool using ASP.NET 4.0 and C#.
• Graphical User Interface (GUI) was designed using ASP.NET MVC3 and the business logic was coded in C# MVC Controllers .
• 3-Tier Application Architecture to ensure flexible and reusability of the application.
• Used Session Objects, Cookies to store the application state.
• Used ASP.NET MVC3, HTML5 and CSS3to design the presentation layer of the website.
• Prepared various test cases to fix the bugs and ensure the application error-free.
• Used .Net Framework class library to build user interface that separated application logic from presentation code using code behind pages.
• Implemented the logic in Controllers using ASP.NET MVC3.
• Developed stored procedures, Views and automated SQL, T-SQL scripts for database maintenance, deployment and installation.
• Modified web services using C# to interact with the other applications and exposed them using SOAP and HTTP.
• LINQ to SQL and LINQ to Objects for retrieving the data efficiently.
• Used TFS for version control and to maintain the updates time to time.
• Used SSRS to deliver a variety of interactive and printed reports.
• Participated in various Client meetings with the team and the Project manager to discuss improvements/ amendments in the development of the sectionWorked in Scrum Methodology especially involved in sprint meetings.

Environment: Visual Studio 2010, SVN, SQL Server 2008, .NET 3.5/4.0, ASP.NET, C#, Web Services (WCF), AJAX Toolkit, MVC 3.0, JavaScript, JQuery, JSON, Web Services, CSS3, XHTML, HTML5, WPF.