TECHNICAL SKILLS:

Languages: HTML, VBScript, JScript, and Java

Software: Wise for Windows, Admin Studio, Workflow Manager, Wise Package Studio 7, Wininstall, Lotus Notes, WinBatch, SMS 2.0, SMS 2003, SCCM 2007, MS Office, Altiris 6.0 Admin, SAP, Tivoli and Microsoft Operations Manager

Operating Systems: Windows NT,2000, 2003 server,2K8 server, 64bit OS, Windows XP, Windows 9x, Windows Vista, Window 7, Novell NetWare, UNIXTools: Confidential Director, Altiris, Open View, VMWare ESX, Remedy, Shims, App - v

Hardware: Built, configured, installed, setup Dell, Compaq, Confidential, Gateway Desktops and Servers, VSM, VAX, DSM Servers, Cisco Router setups and configurations

Networking: TCP/IP Networks, IPX/SPX, 10Base-T, Token Ring

Databases: SQL Server, MS Access

PROFESSIONAL EXPERIENCE:

Confidential, Houston, Texas

Application Packaging Engineer

Responsibilities:

• Used BMC Console features and functions to deploy apps.
• Read and interpreted log files on client, SMS Servers, Deployment Servers, and Altiris Servers
• Created Channels/Collections for deployments via Marimba, SCCM 2007, SCCM 2012 R2.
• Monitored Advertisement Status, Monitored desktops via Remote.
• Scheduled Deployments to the LOBs, VMware support, Piloting, created virtual OS images, Virtual machines using VMware, Vsphere Client, UAT testing, and Production.
• Packaged and repackaged applications using Winbatch, Installshield 2013, and AdminStudio 10 with respect to best practices.
• Packaged, Scripted, and sequenced aps with App - V in Windows 7 and Windows XP environments.
• Used Windows scripting host, Software testing, security patch and hotfix deployment via Marimba.
• Attended a 3-Day Microsoft Certified App-V Class
• Performed extensive documentation, extensive quality assurance, MSI cleansing of packages, and asset management processes.
• Involved in virtual machine packaging, using VMware, group policies, over wireless networks and VPN.
• BMC/SCCM client health remediation, Troubleshooting and resolving BMC Client problems
• Created and Tested Software Packages for distribution to Production, also via Scripts or Wrappers.
• Created Change Request, Application Documentation, and log files for each install.

Confidential, Houston, Texas

QA Engineer

Responsibilities:

• Worked within Warlock, Flexera Admin Studio 2010, SCCM 2007, configuring, applications, packaging applications, agents and s, plus administering Windows desktop.
• Read and interpreted log files on client and SCCM Servers along with Remediation.
• Monitored Advertisement Status, Monitored desktops via Remote.
• Scheduled Deployments to the LOBs via VMware Sphere.
• Troubleshot desktops/server architectures, Piloting, UAT testing, and Production.
• Prioritized and managed multiple tasks, individually and along with the team.
• Created and Tested Software Packages via WPS 8 and Installshield 11 for distribution to Production, also via Scripts or Wrappers.
• Created Change Request, Application Documentation, and log files.
• Repackaged applications using Wise Package Studio 8.0 and Installshield AdminStudio.
• Packaged, Scripted, and Integrated software in WinXp, Office2k3, Win2K8 and Win7.
• Installed java agents
• Associated users into groups and with Applications.

Confidential, Charlotte, North Carolina

Engineer

Responsibilities:

• Worked within Anthill Pro, configuring, java agents and s, plus administering Windows desktop.
• Read and interpreted log files on client and AntHill Pro Servers.
• Monitored Advertisement Status, Monitored desktops via Remote.
• Scheduled Deployments to the LOBs via VMware Sphere.
• Troubleshot desktops/server architectures, Piloting, UAT testing, and Production.
• Prioritized and managed multiple tasks, individually and along with the team.
• Created and Tested Software Packages via WPS 8 for distribution to Production, also via Scripts or Wrappers.
• Created Change Request, Application Documentation, and log files.
• Repackaged applications using Wise Package Studio 8.0.
• Packaged, Scripted, and Integrated software in WinXp, Office2k3 and Win7.
• Installed java agents
• Associated users into groups and with Applications.

Confidential, Blythewood, South Carolina

Sr.Application Packager

Responsibilities:

• Worked within BMC Console features and functions.
• Read and interpret .log files on client and SMS Servers
• Created Channels/Collections for deployments via Marimba and SMS 3003.
• Monitored Advertisement Status, Monitored desktops via Remote.
• Scheduled Deployments to the LOBs, VMWare support, Piloting, UAT testing, and Production.
• Packaged and repackaged applications using Wise Package Studio 7.0 and Admin Studio 7.5 and Workflow Manager with respect to best practices.
• Packaged, Scripted, and Integrated software in WinXP, Windows Vista, Windows 7, Windows 2008Office2k3 and Win2003.
• Involved in Windows scripting host, Software testing, security patch and hotfix deployment via SMS 2003.
• Performed extensive documentation, extensive quality assurance, MSI cleansing of packages, and asset management processes.
• Involved in virtual machine packaging, using VMware, group policies, over wireless networks and VPN.
• BMC client health remediation, Troubleshooting and resolving BMC Client problems
• Created and Tested Software Packages for distribution to Production, also via Scripts or Wrappers.
• Created Change Request, Application Documentation, and log files

Confidential, Houston, Texas

SMS/Novell/Atlas/One Tree Engineer

Responsibilities:

• Worked within SMS Admin Console, configuring, administering Windows desktop.
• Read and interpreted log files on client and SMS 2003 Servers.
• Created Collections, Packages, Advertisements, and Running Queries along with reports.
• Monitored Advertisement Status, Monitored desktops via Remote.
• Scheduled Deployments to the LOBs via VMware.
• Troubleshot desktops/server architectures, created Pilots, UAT testing, and Production.
• SMS client health remediation, Troubleshooting and resolving SMS Client problems.
• Worked with Inventory Tool for Microsoft Updates (ITMU) and SMS Software Updates.
• Prioritized and managed multiple tasks, individually and along with the team.
• Created and Tested Software Packages for distribution to Production, also via Scripts or Wrappers.
• Created Change Request, Application Documentation, and log files.
• Repackaged applications using Wise Package Studio 7.0.
• Involved in Packaging, Scripting, and Integration of software in WinXP, Office2k3 and Win2003.
• One Tree Server Promotions, Group and Object Adding on Novell Servers plus Active Directory.
• Created Channels, Groups, Objects and Zenworks Servers.
• Associated users into groups and with Applications.
• Decommissioned Novell into 100% SMS Environment or Microsoft shop

Confidential, San Antonio, Texas

SMS System Engineer

Responsibilities:

• Worked within SMS Admin Console features and functions.
• Read and interpret .log files on client and SMS Servers
• Created Collections, Packages, Advertisements, and Ran Queries along with reports.
• Monitored Advertisement Status, Monitored desktops via Remote.
• Scheduled Deployments to the LOBs, VMWare support, Piloting, UAT testing, and Production.
• SMS client health remediation, Troubleshooting and resolving SMS Client problems
• Worked with Inventory Tool for Microsoft Updates (ITMU) and SMS Software Updates
• Analyzed and solved problems skillfully and SMS Administration along with Architecture.
• Created and Tested Software Packages for distribution to Production, also via Scripts or Wrappers.
• Created Change Request, Application Documentation, and log files
• Involved in repackaging applications using Wise Package Studio 7.0 and Admin Studio 7.5 and Workflow Manager with respect to best practices.
• Involved in Packaging, Scripting, and Integration of software in WinXP, Office2k3 and Win2003.
• Involved in Windows scripting host, Software testing, security patch and hotfix deployment via SMS 2003.
• Performed extensive documentation, quality control, MSI cleansing of packages, and asset management processes.
• Involved in virtual machine packaging, using VMware, group policies, over wireless networks and VPN.
• Wrote VB Scripts, performed registry cleansing and self-healing of applications.
• Performed Win XP Compatibility Testing, Windows 2000, Quality control, and Problem Resolution.
• Involved in Group Policy moves, multi-forest support, GPO packaging in Lockdown environments.
• Involved in Ghost Imaging and Application moves for XP SP2 Migration and Upgrade to SMS 2003

Confidential, O’Fallon, Missouri

Lead Analyst

Responsibilities:

• Involved in HP Radia and SMS Application Deployment, Hot fixes, and Patch Deployment.
• Involved in System and Workstation Client Health Reporting.
• Involved in Success and Failure Rate Reporting.
• Performed extensive documentation, quality control, and asset management processes.
• Involved in SMS and Radia Remediation also using VMware, group policies, over wireless networks and VPN.
• Involved in packaging and QA using Admin Studio 7.5 and going to ver. 8.0 along with Workflow Manager.
• SMS Administration of client and Architecture.

Confidential, St. Louis, Missouri

SMS Admin\Wise Packager

Responsibilities:

• Involved in repackaging applications using Wise Package Studio 7.0, Admin Studio 7.5, and Workflow Manger with respect to best practices.
• Involved in Packaging, Scripting, and Integration of software in WinXP, Office2k3 and Win2003.
• Involved in Windows scripting host, Software testing, security patch and hotfix deployment via SMS 2003.
• Performed extensive documentation, quality control, MSI cleansing of packages, and asset management processes.
• Involved in virtual machine packaging, using VMware, group policies, over wireless networks and VPN.
• Wrote VB Scripts, performed registry cleansing and self-healing of applications.
• Performed Win XP Compatibility Testing, Windows 2000, Quality control, and Problem Resolution.
• Involved in Group Policy moves, multi-forest support, GPO packaging in Lockdown environments.
• Involved in Ghost Imaging and Application moves for XP SP2 Migration and Upgrade to SMS 2003.

Confidential, St. Louis, Missouri

SMS Admin/Wise Packager

Responsibilities:

• Repackaged applications using Wise Package Studio 7.0 and Admin Studio 7.5 and Workflow Manager with respect to best practices.
• Involved in Packaging, Scripting, and Integration of software in WinXP, Office2k3 and Win2003.
• Involved in Windows scripting host, Software testing, security patch and hotfix deployment via SMS 2003.
• Performed extensive documentation, quality control, MSI cleansing of packages, and asset management processes.
• Involved in virtual machine packaging, using VMware, group policies, over wireless networks and VPN.
• Wrote VB Scripts, performed registry cleansing and self-healing of applications.
• Performed Win XP Compatibility Testing, Windows 2000, Quality control, and Problem Resolution.
• Involved in Group Policy moves, multi-forest support, GPO packaging in Lockdown environments.
• Involved in Ghost Imaging and Application moves for XP SP2 Migration and Upgrade to SMS 2003.

Confidential, St. Louis, MO

SMS Packager

Responsibilities:

• Repackaged apps using Wise Package Studio 6.0 and 7.0, some Admin Studio and Workflow Manager with respect to best practices
• Involved in Packaging, Scripting, and Integration of software in WinXP, Office2k3 and Win2003
• Involved in Windows scripting host, Software testing, security patch and hotfix deployment via SMS 2003
• Involved in virtual machine packaging, using VMware, group policies, over wireless networks and VPN
• Involved in SMS 2003 Image Creation, Application delivery, Administration and desktop monitoring
• Provided quality control, Active Directory Packaging, VB Scripting, and Patch Management on Windows XP, Win2k3
• Performed extensive documentation, quality control, MSI cleansing of packages, and asset management processes
• Wrote VB Scripts, did registry cleansing and self-healing of applications

Confidential, Scottsdale, Arizona

Application Packager

Responsibilities:

• Repackaged applications using FLEXnet AdminStudio 7.5, Workflow Manager, WinInstall LE, and SMS Installer with respect to best practices and provided Novell and Tivoli Administration.
• Involved in Packaging, Scripting, and Integration of software in WinXP, Office2k3, Win2K3, and converting ZenApps to MSIs.
• Involved in Software testing, security patch and hotfix deployment via SMS.
• Involved in VB Scripting, registry cleansing, and self-healing of applications.
• Involved in virtual machine packaging, using VMware, group policies, over wireless networks and VPN.
• Involved in packaging Filenet and working in the Confidential Portal environments.
• Provided Active Directory Packaging, VB Scripting, and SMS server for Patch Management.

Confidential, Canton, Mississippi

SMS/Altiris/Wise Packager

Responsibilities:

• Involved in repackaging applications using WPS 6.0, Wininstall LE, SMS Installer, Admin Studio 7.0 with respect to best practices and provided Altiris and Tivoli Administration.
• Involved in Packaging, Scripting, Integration of software in Windows XP, Office2k3 and Win2003
• Involved in Windows scripting host, software test, security patch and hotfix deployment via SMS and Altiris.
• Involved in extensive documentation, quality control, MSI cleansing of packages, and asset management processes.
• Involved in Altiris Image Creation, Application delivery via Altiris, Recovery Resolution and desktop monitoring on SMS 2.0 and SMS 2k3 Architecture.
• Provided administration support to Windows XP, Win2k3, and Terminal Server and Citrix Metaframe.
• Involved in Active Directory Packaging, VB Scripting, and Altiris Notification server for Patch Management.
• Involved in Troubleshooting the SMS Server Architecture and deployments

Confidential, San Antonio, Texas

Application Packager

Responsibilities:

• Involved in creating and repackaging applications using Installshield 8.0, AdminStudio 5.0, Wininstall LE, SMS Installer, and Installshield with respect to best practices.
• Involved in Packaging, Scripting, Integration of software in Windows XP from ground up
• Involved in extensive documentation, quality control and MSI cleansing of packages.
• Involved in VB Scripting, registry cleansing, and self-healing of applications.
• Involved in virtual machine packaging, using VMWare.
• Involved in Application deployment, Desktop Administration, and Imaging using SMS and Altiris.
• Used Software Packaging Admin Studio 5.5 and Deployment via GP0s and SMS.
• Involved in packaging, VB Scripting, SMS Installer scripter along with Wrapper in Win XP and Win2k3.

Confidential, Houston, Texas

Systems Analyst

Responsibilities:

• Setup and maintained lab devices including Wyse CRTs and terminals.
• Performed desktop support, diagnostics and repair Dell, Confidential and Compaq hardware.
• Setup Zebra, Eltron, teleprinters, and scanners.
• Provided client, network server support, with CIM, Insight Manager and Proliant support.
• Setup of new telephones, moves/add/change requests.
• Supported Windows NT and Windows 2000 and used Confidential Director.
• Involved in packaging QC, Installation of People Soft and SAP applications.

Confidential, Houston, Texas

Testing/Packaging Software Specialist

Responsibilities:

• Performed Win XP Compatibility Testing, Windows 2000, Quality control, and Problem Resolution.
• Involved in software packaging using Wise Package Studio 3.0, 4.0, and Installshield AdminStudio 3.0, 5.0.
• Involved in Packaging, Scripting, Integration of software in NT4.0 and Windows 2000.
• Used Ghost Imaging, Insight Manager in NT environment.
• Involved in Quality Control and Troubleshooting using the Wise Conflict Manager.
• Performed extensive documentation and MSI cleansing.

Confidential, Houston, Texas

Packager/QC Analyst

Responsibilities:

• Involved in Windows 2000 Compatibility Testing, Quality Control, and Problem Resolution.
• Involved in Software Packaging using Wise 2.0, Install Master 8.0, and WinInstall, Novell Application Launcher, Zenworks 3.0.
• Used McAfee database for implementation and scheduling.
• Provided server, workstation support, troubleshooting and root cause analysis.
• Supported the LAN, Win95, Win98, WinNT, and Windows2000.
• Involved in delivery of packages using SMS.

Confidential, Houston, TX

LAN Administrator

Responsibilities:

• Rolled out specialized NT 4.0 servers and workstations.
• Determined server and client workstation software specifications.
• Upgraded and implemented Win NT on laptops and desktops.
• Used McAfee database for implementation and scheduling.
• Provided server and workstation support and wrote Veritas WinInstall scripts.
• Supported Domains and LAN, Win95, Win98, WinNT, Win2k, and Mac OS.
• Supported cc:Mail, cc:Mobile, Lotus Notes R4 and R5.
• Supported IE4, IE5, Outlook98, and Helpdesk.
• Supported Oracle 16-bit and 32-bit client along with some Visual Basic applications.
• Used Access database for implementation and scheduling.
• Supported Crystal Reports and various other site based applications.