SUMMARY

• 8 years of IT experience in Design, Development, Implementation and Testing of client/server, web based and Multi - tier application.
• 4 years of experience in Microsoft Dynamics CRM 2015/2013/2011 with customization in Entity, Views, web resources, Ribbon, Chart.
• Experienced in developing of custom WCF web service, dialog based plug-in, workflow and integrating custom web pages into CRM
• Integration with MS SharePoint and MS Outlook.
• Experience inDashboard customizationwith complex charts built fromSSRS
• Experienced working with various domains like Insurance, Manufacturing & Real Estate.
• Expertise in developing windows applications, web applications, windows services and web services in MS VS 2010/2008
• Have good knowledge of SharePoint 2010 and Microsoft Visio 2010.
• Expertise in client side development using HTML, JavaScript, CSS, JQuery, Ajax, ASP.NET and ADO.NET.
• Worked extensively with data adapter, dataset, data reader as a part of ADO.Net to access and update database.
• Have good experience of SSRS (SQL Server Reporting Services) and SSIS (SQL Server Integration Services).
• Expertise in Database Systems, SQL, and Stored Procedure
• Experience in fostering and developing client relations, providing end user training and innovative technical solutions, conducting software demonstrations, and increasing efficiency to enhance accountability.
• Finely interpersonal, communications, team, and time management skills coupled with good organizational and analytical aptitudes.
• Leadership skills include ability to lead and motivate co-workers from all backgrounds, creative problem solving and solution-oriented work style, decisive and confident decision-making and in-depth proficiency with new technology trends.

TECHNICAL SKILLS

Enterprise Applications: MS Dynamics CRM 2011/2013/15 , SQL Reporting Services, SharePoint 2013

Database: MS SQL Server 2008 R2/2012

Operating Systems: Windows 2012/2008R2, Windows 7, Windows 10

Modeling: MS Visio, and MS Office

Project Management: Microsoft Project

Other Tools: MS-Outlook, MS SharePoint

Web Technologies: .NET, ASP.NET, Ajax, JavaScript, IIS Web server, XML, HTML

Programming Languages: SQL, C#

PROFESSIONAL EXPERIENCE

Confidential - Columbus, GA

MS Dynamics CRM Consultant

Responsibilities:

• Works on multiple projects at a time as a member of each project team
• Works on small and large, moderately complex projects that require increased skill in multiple technical environments and disciplines; participates on one or more project teams, application analysis, design, development, integration and enhancement activities, as well as related maintenance and production support
• Works with project teams to define and design scope for each project
• Participates in project planning sessions with clients, business analysts, and team members to analyze development requirements and make recommendations for moderate to complex systems
• Tests and implements application modules from multiple systems the team has developed or modified, ensuring application meets the needs of client and business
• Provides design recommendations, developing and integrating programs per written specifications; occasionally responsible for writing moderate to complex design specifications
• Makes moderate to complex modifications to existing software applications and modules in accordance with written specifications and division standards
• Develops software application modules using disciplined software development processes; makes recommendations towards the development of object oriented base class reuse
• Translates business and technical requirements into detailed design specifications for application code and modules.
• Prepares and presents status updates on assignments

Environment: Microsoft Dynamics CRM 2011, Visual Studio 2012, JavaScript, HTML, JQuery, CSS, C#

Confidential, Manhattan, NY

MS Dynamics CRM Technical Consultant

Responsibilities:

• Responsible for overseeing the company’s requirements, development, testing and deployment of Microsoft CRM projects
• Customized modules and entities according to the business process
• Migrated data for the Customer Support into MS Dynamics CRM
• Used MS Dynamics CRM 2015 Customization tools to customize system components such as forms, views, attributes, relationships, and entity mappings
• Designed plug-ins to populate contact and account number on create of new record
• Customized sitemap for entity navigation for custom menus
• Created JavaScript functions to do client side validation
• Responsible for solution management in enterprise environment
• Created custom workflows to manage the customer claims.
• Integrated and monitored SharePoint 2013 integration with CRM 2015 for document management under different site security settings
• Responsible for converting business requirements into technical requirements for development team
• Used WCF to interact with the data from MS Dynamics CRM system.
• Generated Claim Reports for statistical analysis of data at user level using SSRS.
• Customized Dashboards based on the custom reports and charts created.
• Configuration of MS Dynamics CRM with Microsoft Outlook.
• Customizing and configuring CRM system at a user level
• Trained team in MS CRM 2015
• Successfully upgraded from unsupported CRM 4.0 implementation to completely supported CRM 2015 solution

Environment: Microsoft Dynamics CRM 4/2015, Visual Studio 2012, IIS8.0, JavaScript, SQL Server 2012, XML, CSS, ASP.NET, C#

Confidential - Wayne, NJ

MS Dynamics CRM Developer

Responsibilities:

• Analysis of their current CRM implementation and business practices.
• Reviewed design documents detailing business processes and requirements.
• Custom development activities for Sprints tasks involving Plugins, Web Resources etc.
• Develop several Custom plugins to perform various custom activities in CRM like assigning Teams on Accounts, Contacts, Leads and Opportunities
• Association of related records, Updating parent records whenever related entities get updated
• Design and develop plugins for several custom entities related to Order and Quote creation.
• Developed out-of-box workflows for notifying CRM users related to bidding and proposal generation for approval and pricing.
• Developed .NET Web Services using WCF to integrate with other LOB applications.
• Developed several custom JavaScript files for various client side activities likes hiding\showing fields, sections, tabs, changing requirements on fields
• Customized CRM Forms, Entities, Attributes, Views, Ribbons & Sitemaps
• Enhanced and developed Business Process Flows as per the client needs.
• Developing the earlier Custom ASP.NET application to Silverlight/HTML 5.
• Developed custom web resources(html) for selection data items
• Developed SSRS reports to display Customer & User related data
• Analyzed/Developed/Integrated Custom Dashboard's
• Developed Lead and Opportunity assignment notifications to Team members via custom plugins using Email Templates
• Developed configuration entity to store CRM related settings for various activities processing
• Developed custom pop-up screens for Opportunities closing as won\lost suppressed out-of-box pop-up windows
• Created multiple CRM forms for entities and assigned security roles as needed
• Created Fields level security profiles and used it throughout the system
• Configured\created various data mappings for multiple entities on relationship
• Embedded various IFrames and Web resources within CRM forms
• Reconfigured the Auditing of System and entities in Microsoft Dynamics CRM.

Environment: MSCRM 2013, MS SQL Server 2012, SQL Server Reporting Services, TFS, VS 2010, C#, Plugins, JScript, Workflows, Html, XML, WCF Services.

Confidential - Manhattan, NY

MS Dynamics CRM Developer

Responsibilities:

• Assisting in evaluating business processes and requirements and performed feasibility studies on client's business requirement for implementation.
• Designing systems, modules, gathered requirements, and created business flowcharts to transform business requirements into technical specifications.
• Understand the functional capabilities and limitations for out of the box CRM functionality as well as custom code.
• Creating a detailed project plan for the customer, this includes both estimates for the tasks that will be completed and the timeline in which they will be completed
• Writing specifications for customizations and system integration
• Building the MS Dynamics CRM forms, screens, and views, as well as workflows and reports around the customer needs for an interface
• Use Microsoft .NET development to extend and augment the Microsoft Dynamics CRM platform
• Created Workflows, and configure the integration of MS Dynamics CRM with existing website.
• Development of various CRM-related scripts and utilities
• Extending Microsoft Dynamics MS Dynamics CRM Functionality through the SDK
• Creating SSRS reports to support reporting, data analysis, and business planning.
• Create Plug-ins, custom asp.net pages and workflows for enhancing the system and maintain data integrity
• Migration of data from Excel source to CRM using SSIS.
• Integrated with MS SharePoint Server to give access to research materials that the field might need.
• Use Bing Maps API to update address coordinates in the Microsoft Dynamics CRM
• Use TFS 2010 for Source Control of Project code
• Customized MS Dynamics CRM entities according to entities in real estate domain.
• Developed Plug-ins.

Environment: Microsoft Dynamics CRM 2013, Microsoft Dynamics CRM SDK, C#, .NET, ASP.NET, MS Outlook, IIS7.0, JavaScript, HTML, XML, Visual Studio 2010, SQL Server 2008 R2, SSRS

Confidential

.Net Developer

Responsibilities:

• Responsible for gathering requirements and involved in analysis and design of the system based on n-tier architecture.
• Implemented Business Logic using C#.
• Involved in the design and maintenance of databases for various modules in SQL Server 2005.
• Responsible for the design and coding of user and site admin modules for class registration, meeting planner, products, shopping cart and online survey components.
• Developed user interface (Web Forms) for the modules using ASP.NET server controls, Validation controls, XML, HTML.
• Used code-behind files to separate the user interface from the server-side code.
• Used JavaScript for input validations.

Environment: NET framework 3.5, C#, ASP.NET, SQL Server 2008, Windows Server 2008R2, Visual Studio 2008

Confidential

.NET Developer

Responsibilities:

• Design and developed static and dynamic pages with client side scripts using JavaScript.
• Developed ASP.NET pages.
• Use XML and XSL transformation to display content on Website
• Using MS SQL Server, wrote Stored Procedures, functions.
• Created data access components using the ADO.NET objects such as Dataset, DataAdapter, and DataReader.
• Implemented the ASP.NET security features like Forms Authentication and Windows Authentication.
• Participated in the maintenance and bug fixing.
• Participated in writing user manuals, report and functional description.

Environment: Visual Studio .NET, C#.NET, ASP.NET, SQL Server 2005, JavaScript, ADO.NET.

Confidential

Responsibilities:

• Analyzed the Project requirement and interacting with the client.
• Used HTML, CSS, DHTML, JavaScript and ASP.NET to development an intranet website for product management.
• Designed and developed Data Access Layer to access SQL 2005 using ADO.NET objects.
• Participated in unit test with Nunit.
• Collected and Edited development documents, and user manual.

Environment: Visual Studio .NET, C#.NET, ASP.NET, SQL Server 2005, JavaScript, ADO.NET.

Confidential

.Net Developer

Responsibilities:

• Responsible for gathering requirements and involved in analysis and design of the system based on n-tier architecture.
• Implemented Business Logic using C#.
• Developed user interface (Web Forms) for the modules using ASP.NET server controls, Validation controls, XML, HTML.
• Direct interaction with Project Manager & Business Analysts.
• Unit testing and System Integration.
• Established data tables in SQL server.
• Using stored procedure to retrieve product data and show on the GridView tables.
• Responsible for Requirements Gathering, Object Oriented Analysis and Design and Development of the application.
• Developed flexible, more user interactive and user-friendly GUI’s and Dynamic Web Pages, reusable classes, functions using ASP.NET.
• Created component design, prototyped the necessary business and data layer components using C# in .NET.
• UI layer web pages are created and integrated to maintain the performance of data flow and data integrity using ASP.NET User Controls, Server Controls, ADO.NET and MS SQL Server 2008.
• Design the structure of the Web Services implemented by using the WCF methodology.
• Created and maintained several SSIS Packages for the system.
• Create SQL jobs to process files, execute SSIS Packages and publish data on the web server.
• Extensively used XML and dataset for accessing data form SQL Server 2008 database.

Environment: NET Framework 3.5, ASP.NET, C#, Visual Studio 2008, Java Script, IIS 6.0, HTML, SQL Server 2008

Confidential

Develop Assistant

Responsibilities:

• Responsible for gathering requirements and involved in analysis and design of the system based on n-tier architecture.
• Implemented Business Logic using C#.
• Involved in the design and maintenance of databases for various modules in SQL Server 2005.
• Responsible for the design and coding of user and site admin modules for class registration, meeting planner, products, shopping cart and online survey components.
• Developed user interface (Web Forms) for the modules using ASP.NET server controls, Validation controls, XML, HTML.
• Used code-behind files to separate the user interface from the server-side code.
• Used JavaScript for input validations.

Environment: Visual Studio.NET, ASP.NET C#, XML, SQL Server 2005, IIS 6.0