SUMMARY:

• Extensive International Project Management skills Total Program Governance with Projects/Programs in excess of $100 million per year. Technology Service & Support Operations Transition & Technology Refresh Budgeting & Resource Allocation IT Security Business Continuity Technology Implementation & Integration Strategic Planning Team Leadership, Mentoring & Development Client Relationships Vendor Management Technical and Soft Skills PMI - PMP PMBOK Agile/Scrum Waterfall Phase Gating Retail operations In-Store IT operations Omni Channel sales GxP
• Proactive problem solver and thought leader who looks first to identify and understand the organization, business mission, marketing requirements, and operational priorities and needs bringing reliability and appropriate cost control. Comprehensive understanding and skill in maximizing business value and opportunities through the effective use of sound business techniques, technology and alignment of corporate investments with the needs of the business. Unique blend of sales, business leadership and technology skills, with proven ability to interface effectively with senior executives, business unit managers, sales and marketing personnel.

PROFESSIONAL EXPERIENCE:

Senior IT International Program/Project Manager

Confidential

Responsibilities:

• Managed, planned, supported, and guided “IT and Business” integration of over 25+ purchased agencies in the past 18 months. Representing over 1000 new employees to HUB
• Conduct Steering committee meetings and updates.
• Conduct and fully coordinated with the Enterprise PMO for full transparency.
• Performed the full coordination with senior leadership and local leadership.
• Initiated new process re-engineering to support continuous improvement.
• Plan and direct overall program/project status to keep leadership apprised of status.
• Govern and direct all project managers for Infrastructure, Application and Business management.

Confidential

Senior IT International Project manager

Responsibilities:

• PMBOK standards
• Reporting
• Metrics-Business and IT
• FDA compliance, GxP, GMP Enterprise PMO compliance
• Audit, SOP Compliance
• Project Risk (PMO)
• Business Process Management
• Change Management (PMO)
• International team and support requirements
• Over 20 international countries

Confidential

Senior IT consultant/program manager

Responsibilities:

• PMBOK standards
• Reporting to executive staff and “Steering Committee”
• Metrics-Business and IT reports/KPI (PMO)
• FDA compliance, GxP, GMP, Manufacturing floor production with respect to IT
• Audit, SOP compliance
• Project Risk (PMO)
• Business Process Management
• Change Management (PMO)
• Data Center buildout—Primary and DR Datacenter
• International team and support requirements

Confidential

Senior International Project Manager and Governance

Responsibilities:

• PMBOK Program Governance
• Risk
• Financial management
• Reporting
• Metrics
• Learning and Development team
• BCP-Global business continuity
• Compliance
• Audit
• IT risk (archer findings)

Confidential

Senior International Project Manager and Governance

Responsibilities:

• Global real-estate
• Signage and all rebranding efforts
• Asia Pacific nations-- IT applications and Non-IT branding
• Worldwide Global Security (41 Nations)
• Global IT Operations/applications
• Global Call Center IT applications and Non-IT branding

Confidential

IT Project manager

Responsibilities:

• Agile guidelines within Scrum were followed with the EMV development
• Worked with 3rd party off shores developers
• EMV deployment initiated/planed/budgeted to over 3000 devices representing over 900 stores.
• Initiated and produced first ever cross functional QA (Quality Assurance) team within VF
• VF Cisco wireless install with redundant circuits to over 675+ stores
• Vendor management from initiating to completion of Contracts
• RFP, RFQ and SLA management
• Managed over 10 of the significant VENDORS with an additional 5 sub vendors
• Contract size form $500k to $ 6 million for over a 3-year period per contract
• Initiated and deployed In-Store e-commerce ahead of Omni Channel program
• Utilizing scrum/agile methodology for 2 years
• Initiated Omni Channel program and designed top 7 use cases with IBM and brand leadership
• First truly non “in-store server” MPOS to 4 brands
• POS upgrade/Back Office PC upgrades from XP to Windows 7 Citrix Zero client
• Agile/Scrum QA team reported to my organization
• Local team of 4 QA teams members with a QA manager
• Remote teams from each vendor in most cased 24-hour operations off-shore
• POS --> APTOS alignment (formally Epicor), KWI, VeriFone, and Aurus software with new programs
• This was a 2-year process following Agile/Scrum methodology
• Risk management process and procedures

Confidential

Senior Program/Portfolio Manager

Responsibilities:

• Developed and completed a Pharmacy application to work on new Windows platform
• We utilized Scrum/Agile methodology
• Infrastructure refresh with Replacement of current Routers, Switches and Firewalls (my PM was using Agile methodology)
• Telephony update to include VOIP and dual IVR solutions with both the front end of the store and Pharmacy
• Cisco Wireless upgrade to include IPS (Intrusion Prevention System)
• Server upgrade for each store (utilizing virtualization) (I have a Scrum master preforming Agile Methodology)
• Workstation replacement with Zero client and centralized Data center application virtualization solution (in sprint “0”)
• Single Sign On (SSO) initiative for the stores. This required virtualization of propriety application and WEBSeal solution. We also implemented ESSO (enterprise SSO) as a solution for software that is not WEBSeal compliant.
• Day 2 support with Service management. We built a program to support the stores after the upgrade were complete. of service desk and implementation of ITIL standards help us to build a continuous improvement process.

Confidential

Senior Program\Project Manager

Responsibilities:

• Wireless PCI compliance implementation of Airtight IPS system
• Managed all activities with resource managers to select the team
• Managed architectural support team to build a national Network Cloud infrastructure
• Assigned regional support team leads to manage the local project implementation with a total of 4 National teams
• Planned and fully coordinated all expected scope requirements with regional team leads
• Implemented in first three months over 500 locations with IPS (Intrusion Protection Systems) representing 1500 units installed.
• National Warehouse implementation of Cisco Wireless Access Points (AP) and remote handheld scanners for product inventory. This program was a national program that supported over 40 Warehouses throughout the US.
• Leveraged the same resource managers to select and assign an implementation team
• Assigned regional support team leads to manage this project at the local level
• Managed architectural support team to integrate these AP’s into the current national infrastructure Wireless Controllers.
• Successful implementation of the first 20 Warehouses in less than 3 months, about 6 months ahead of planned schedule. Average warehouse size was 30k square feet with 30’+ ceiling heights. Due to our success, we added another region to FY 13. Thus, reducing fy14 project load.
• Reporting to PMO to follow Enterprise PMO standards, process, and reporting requirements

Confidential

Senior International IT Project Manager

Responsibilities:

• Completed RightFax consolidation project from 9 different international locations to our central Europe Datacenter and our Disaster recovery center (€1.600k budget)
• Utilized Agile/scrum we conducted our weekly
• SAN consolidation project in the US and in Europe ($1.2 million)
• International Corp Project Management from Shanghai to Cork Ireland
• Symantec DLP installation and implementation project
• Past projects supported Singapore, Shanghai, Toronto, Jersey City, Ireland, London England, Switzerland and of course Curaçao (you just have to love this place)
• Reporting to PMO to follow Enterprise PMO standards, process, and reporting requirements

Confidential

Vice President / Business Development Manager

Responsibilities:

• Customer included in the Caribbean.
• Banco Popular
• Banco Santander