SUMMARY:

• Seasoned IT Infrastructure Consultant with extensive experience delivering multi - platform Infrastructure Services
• Broad experience in managing entire range of IT Infrastructure from Client Desktop, End-user support, Data Centers, Network Performance to Information Security
• System Administration expertise in designing and implementing Linux Server/Windows Server Infrastructure.
• Extensive experience in Data Center build-out and support activities.
• Vast experience in preparing Business Requirement Document, System Architecture Diagrams, Information Security policies, procedures and compliance standards.
• Excellent communication, interpersonal and presentation skills. Experience in interfacing between the business users and the technical services team.

TECHNICAL SKILLS:

CCNA Routing & Switching: Switching/VLAN Design, STP, WAN, Routing/Switching, RIP/EIGRP/OSPF/BGP, IPv4/Ipv6, ACL/NAT, QoS, Network Device ManagementCCNA Voice: Cisco Unified Communications(CUC), Cisco IP Phones, Cisco Unified Communication Manager Express(CUCME), Cisco Unified Communication Manager(CUCM), Cisco Unity Connection

Network Security: IPSec site-to-site VPN, Cisco ASA Firewall Management, Standard / Extended / Named Access Lists

Windows Server Operating System: Windows Server 2012, Windows 2008 Standard/Enterprise Editions, Windows Server 2003/2000

Virtualization: Microsoft Hyper-V, VMWare ESX 3.0/3.5, VMWare ESXi vSphere 5, VI 2.0/3.0, VDI, Citrix Xen Server

Linux/Unix: Redhat Enterprise Linux(RHEL) 4.0, CentOS, Suse Enterprise Linux, HP-UX

Exchange Server: Microsoft Exchange 2000/2003/2007/2010 Standard/Enterprise Editions

Services: File & Print Server, Web Server Services, DNS, DHCP, WINS, ISA Server, NAT, ICS, VPN, Router and RAS

Client OS and Utilities: Windows 95/98,2000, Win ME/XP/Win 2003, Citrix Metaframe XP, VMware workstation, Trend Micro AntiVirus, RightFax enterprise server

Server Applications: Microsoft Lync Server 2010, Blackberry Server, Microsoft SCCM / SCOM 2012, Microsoft Operations Manager 2005, SMS 2003, Microsoft SUS, IIS 5/IIS 6, AdventNet Opmanager Plus, McAfee ePolicy Orchester, IIS Application Servers, Proxy server, Globalscape Secure FTP Server

Backup Software: ArcServe Backup Version 9, Commvault Backup Software v7.0, Symantec Netbackup

Storage: Confidential SAN/NAS, HP Blade Server, HP MSL Tape libraries, SAN, NAS, Open Filer, iSCSI, NFS, CIFS

Scripting Tools: VBScript, Perl, Powershell

Server Monitoring and Patch Mgmt: OpManager, PatchEasy

PROFESSIONAL EXPERIENCE:

Confidential, San Jose, CA

Lead IT Operations Engineer

Responsibilities:

• Analyze core IT systems, identify problems, deliver solutions to enhance service & prevent problems
• Working with other project team and stakeholders, provide input to senior management
• Presenting technical and business presentations to top management
• Oversee administration and maintenance of organization’s IT infrastructure, VoIP telephony, multimedia & conferencing equipment
• Manage and maintain our server room (racks, cabling, UPS, etc.)
• Manage and administer Windows Hyper-V and VMWare environment which includes support VMWare ESXi 6.0/5.5/4.0, vCenter 6.0/5.5/4.0 Windows 2003/200832 bit 64 bit/ Linux distributions, Guest creation, Image/model management
• Load balancing VMs across different ESXi hosts in different clusters in VMWare datacenter with HA and DRS setup
• Day to day usage of ESXi PowerCLI tool as and when needed to pull out reports of ESXi hosts
• Reviewing system logs to identify the root cause of issues and prevent them from reoccurring
• Working in heterogeneous application with different Linux/Windows based operating systems on different hardware vendor platforms such as Dell/HP/ Confidential
• Provide input to develop and manage the IT department budget
• Participate in off-hours upgrades and changes as necessary
• Managing server room consisting of Windows 2012 R2/2008 R2/ Windows 2003 Enterprise edition operating system
• Managing Dell Equalogic, NetApp and HP 3PAR SAN/NAS
• Manage Cisco 2950 Router, Cisco ASA 5510/5515 Firewall and Dell Powerconnect switches
• Develop and implement operational management process and procedures.
• Manage Dell Powervault Tape backup systems with Commvault software.

Confidential, Rancho Cordova, CA

NOC Operations Support

Responsibilities:

• SOMS(Strategic Offender Management System) is the account Confidential Services manages for the California Department of Corrections and Rehabilitation. I was part of the Operations Team supporting their SOMS infrastructure in the data center.
• Managing a rack of Wintel environment consisting of Windows 2012 R2/2008 R2 Enterprise edition operating system
• Performing In-place upgrades and new installations of Windows 2008 R2 versions to Windows 2012 operating systems
• Installing, Configuring and Managing Microsoft SQL Server 2008 and Microsoft SQL Server 2012, SQL queries. Database backup and restore operations as needed
• Manage and administer Windows Hyper-V and VMWare environment which includes support VMWare ESXi 6.0/5.5/4.0, vCenter 6.0/5.5/4.0 Windows 2003/200832 bit 64 bit, Guest creation, Image/model management
• VMWare VMotion migration, maintenance and resiliency
• Setup and Manage cloud servers on Hyper-V platform for Virtual Private Cloud(VPC)
• Managing Confidential Celerra / Clarion VNX Storage for LUN Creation, LUN Masking, VSAN setup
• Managing Confidential SAN/NAS solutions for storage allocation to ESX hosts, RAW partitions to VMs, Physical Blade Servers
• Manage Cisco Switches/Routers/FWSM Modules and Cisco ACE
• Support Implementation, management and operation of VMWare performance applications, including Operations, Reporting, and Technical Strategy support.
• Responsible for Capacity Planning, Usage Monitoring, and Enterprise Maintenance for all three site locations.
• Develop, coordinate, update, and maintain documentation regarding systems and software configuration management, Maintenance Processes with Quarterly forecasts & Schedules, and support planning.
• Creating Project plans to meet the project timelines
• Install and maintains the operating system and related software products
• Develop and implement operational management process and procedures.
• Provide management of infrastructure and applications changes.
• Work with systems management and software distribution tools.
• Work with security management systems, and backup/restore systems.
• Interact with other organizations and individuals, such as developers and end users, to understand applications and resolve problems.

Confidential, Irvine, CA

Infrastructure Support

Responsibilities:

• Install, Configure and Upgrade vCenter Server and VMWare ESXi
• Secure vCenter Server and ESXi
• Configure vSphere Networking / vSphere Storage
• Deploy / Manage vMachines and vApps
• Architect and build new Windows 2003/Windows 2008 Virtual Machines with VMWare ESX 4.x
• Physical to Virtual server conversion(P2V) with VMWare Converter
• Managing Confidential VMAX storage for Backup/Recovery, SAN storage provisioning to ESX datastores, RAW LUNs to ESX hosts
• Performing Windows 2003/2008 Physical Server builds
• Deploy StoreSimple 5520 for Offsite Cloud Backup complying to RTO and RPO objectives with Microsoft Windows Azure Cloud Services
• CommVault/Simpana 9 backup software management
• Managing Commvault Agent server and Commvault console server
• Project Planning and Implementation for migration from tape based Commvault backup to Cloud backup
• Migrating Veeam v5 Backup and Replication software to Veeam v6.5
• Configuring Backup and Replication jobs with Veeam v6.5
• Monitoring Backup and replication jobs for successful backups
• Decommissioning Commvault backup jobs and Commvault servers
• Decommissioning the off-lease Windows 2003/2008 Physical servers

Confidential, Irvine, CA

Active Directory and Exchange Expert

Responsibilities:

• Architecting Windows 2008 server network in Citrix XenServer virtualization environment
• Migrating Windows 2003 active directory server services to Windows 2008 Active Directory Services R2
• Migrating Exchange 2003 Server to Exchange 2010 Server
• Migrating IP addressing schemes by changing the subnets and IP addresses to the new IP scheme on all the network devices
• Deploying and managing File/Print servers
• Sharepoint Deployment and Administration
• File and folder sharing with Windows 2008 File and Folder security
• Expertise in Managing Local and Domain based group policy
• Managing VLANs with Cisco Switches
• Managing Sonicwall Firewalls for firewall policy changes and liasoning with hardware vendors for the router configuration changes
• Designing and implementing Network IP addressing schemes

Confidential, Irvine, CA

Network and Computer Systems Administrator

Responsibilities:

• Managing Windows 2003/2008 Active directory server services
• Managing Exchange 2007/2010 Server and integrating Microsoft Lync server 2013
• Managed VMWare v4/vSphere 5 datacenter and cluster
• Hands on Windows 2008 and Exchange Server Powershell.
• Troubleshooting logical and physical network issues
• Create project plans with Microsoft Project 2010
• Create and update architecture diagrams with Microsoft Visio 2010
• Managing VoIP phones, Polycom video conferencing equipments
• Expertise in performing Windows server upgrades, patch fixes, troubleshooting
• Configuring and managing LDAP server services in Redhat Linux operating system.
• Managing cron jobs, tar files, rpm package installation, rpm package removal
• Redhat Linux file system rights management
• Successfully performed indoor and outdoor project implementations

Confidential, Irvine, CA

Avamar Backup Engineer

Responsibilities:

• Created and deployed new virtual environments with VMWare v4 and vSphere 5
• Completed ISM - Confidential Proven Professional EMCISA( Confidential Information Systems Associate)
• Manage Avamar storage nodes on RAID and RAIN configuration
• Replication configuration and testing between source and target Avamar systems
• Configuring Single/Bi-directional replication between source and target Avamar systems
• Expertise in DNS record and aliases creation, troubleshooting with nslookup, ping, traceroute
• Performed upgrades from Avamar 4.x/5.x/6.x versions to 4.x/5.x/6.x versions.
• Technical Support to the team during the Avamar software upgrade process
• Configuring LDAP server services in Redhat Linux operating system.
• Managing cron jobs, tar files, rpm package installation, rpm package removal
• Usage of cat, touch, grep, free, tail commands
• Creating and executing bash scripts
• Redhat Linux file system rights management with chmod, chown
• Manage Windows 2000/20 servers
• Managed Windows server upgrades, patch fixes, troubleshooting
• Manage hosts files and DNS configuration

Confidential, Pleasanton, CA

Sr. Systems Admin/Architect

Responsibilities:

• Create project plans for Application deployment, new builds using MPP
• Scheduling releases and supporting the team for flawless deployment of production releases
• Conducting Incident Management, Problem Management, RCA (Root Cause Analysis) on production related issues to meet the SLA.
• Create and update Logical and Physical architecture diagrams using Microsoft Visio
• Coordinating with outsourced partners on production changes
• Site/Application/Systems implementation, integration, maintenance and support.
• Server Builds on Windows 2003/2008 servers, Redhat Linux and Linux CentOS servers for the Development, QA/Integration, Pre-production and production environments
• Manage Web Servers with Windows 2003/2008 Enterprise Servers and IIS 6.0
• Setup Portal infrastructure with WebSphere Portal 6.0.1.3, IBM Http Server/Apache server on Linux systems
• Performing server upgrades, patch fixes, troubleshooting
• Deploying code to pre-production and production systems.
• RHEL workstation and Redhat Enterprise Linux Server 4.0(RHEL) installation
• RHEL workstation installation, GNOME desktop, BASH, FTP / SSH Client
• Redhat Enterprise Linux Server 4.0(RHEL) installation, partitioning, GRUB Boot loader, INIT OS and INIT run levels
• RHEL user management, FS permissions, fdisk partitioning, FSTAB, Logical Volume Management(LVM), Kickstart installation, RPM package management
• RHEL Network config, Syslog & log mgmt, CRON system scheduler, NTP, DHCP, BIND-DNS, BIND-AD, VSFTPD, Network File System(NFS), SAMBA
• Apache HTTP Web server, Mysql DBMS, Sendmail configuration, NMAP, XINETD, IPTABLES, SSHD, SNORT-NIDS
• Manage VMWare ESX server 3.0, Virtual center, Virtual Infrastructure (VI) client for new environments
• Configure Virtual Machines(VM), VMware tools, Clone VMs, Migrate VMs between ESX servers and clusters
• Deploy Virtual Machines in a VMWare Infrastructure 3.X environment, ESX server security
• Manage resource utilization across development and production environments with VMWare Virtual Center
• Performing VMotion for fault tolerance in Virtual Machines, Performance Monitoring, Troubleshooting and Patching
• Troubleshooting, Patching and performance optimization of ESX
• Distribute web traffic among cluster nodes using F5 BigIP 1500/3400/3600 load balancers
• Interface with the engineering team and the individual development teams, provide connectivity to systems
• Add or modify firewall rules in the DMZ network, Private network, Adding/Modifying NAT translations
• DNS record and aliases creation, troubleshooting with nslookup, ping, traceroute

Confidential, Palo Alto, CA

Sr. Microsoft Engineer

Responsibilities:

• Manage their corporate infrastructure onsite and in Datacenter comprising of Windows 2003 ADS/DNS/DHCP servers, Redhat Enterprise Linux Servers
• Manage their existing Exchange 2003 server infrastructure connected to a HP MSA SAN 1000 holding Exchange Information Store and Logs
• Managing and monitoring HP MSA SAN 1000 central storage serving as Exchange mailbox repository, file share, users share
• SharePoint Deployment
• Integrating and Managing BES 4.0 with Exchange Server 2003, Blackberry user and device activation with BES 4.0
• Setup Public and Private DNS Infrastructures and DHCP Servers in Windows Server 2000/2003
• Setup WINS in Windows 2000 environment and Web Servers and File Servers in Windows Servers 2000/2003
• Deploy and Manage Redhat Linux Enterprise 4.0 standalone servers and SAN and NAS with Confidential Clarion NS20
• Running Performance counters to understand the health of systems.
• Deploy Microsoft Operations Manager 2005 and monitor Exchange Servers.
• Setup performance thresholds and alerts for CPU, Memory, and Disk Utilization.
• Configure email alert notifications on the Critical errors and events occurring in servers.
• Setup and Manage virtual machines with VMware ESX Server 3.5
• Configure and monitor backup/recovery jobs with Backup Exec software.
• Manage Exabyte Magnum 224 autoloader and Exabyte Magnum 1x7 LTO Tape Library
• Configure and Maintain HP Procurve 2848 Switches with different VLANs

Confidential

Sr. IT Associate

Responsibilities:

• Propose the Network Infrastructure requirements for upgrading the existing system.
• Deploy the Credit Bureau Database application, Test the application and GoLive for the corporate office in Chennai and for clients in Dubai and Srilanka.
• Data Center build out with biometric finger print authentication, Precision air conditioner (N+1), UPS (N+1), Fire Alarm and Fire Suppression systems with FM200 gas.
• Cisco catalyst 3700 series and 2900 series switches, Cisco 2811 routers and PIX 515E Firewall.
• Catalyst 6503 L3 Core switch with VLANs on Active-Active mode.
• Cisco ASA 5520/5540 in Standalone mode/ HA mode (Active-Active)
• Fortinet FGT 300A, Fortinet 800/800F on Standalone mode/HA mode (Active-Active).
• Configure Gateway Anti-Virus, Gateway Anti-Spam, Intrusion Detection Prevention and Content and URL filtering.
• Setup Virtual Private Network between peer offices in a remote location with Fortinet 800F hardware based firewall, Setup RSA Server for RSA Secure ID with 2-factor authentication.
• Deploy HP DL380/ML 570/HP-UX rp2470 servers.
• Deploy and Manage HP Blade servers
• Deploy and manage Sharepoint
• Manage Windows 2003 Active Directory Server/Exchange 2003 Server in Cluster mode.
• Manage Redhat Enterprise Server AS3, Application clusters on Globalscape Secureftp cluster.
• Manage Internet Security Acceleration (ISA) Server 2006 as Proxy Server, Citrix Metaframe Presentation Server 3.0
• Manage McAfee ePolicy orchester anti-virus server, HP Ultrium 200/400 GB backup device and 20/40 GB DLT backup device.
• PatchEasy software for automated pushing of tested Windows Security patches and updates to clients in the network.
• Opmanager server monitoring tool for the production servers
• Deploy FTP/E-mail/Fax Infrastructures using IIS, Globalscape secureftp and Captaris RightFax
• Manage HP Storage works SAN for data storage, Backups with Commvault Backup software.
• Setup and manage HP MSL series of autoloader tape libraries for backup from SAN, Servers on LAN with Commvault backup software.
• Ericsson EPABX systems. voice mail & call divert for extension.
• Troubleshooting, Installing and configuring application software, hardware peripherals and plug and play devices.