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Administrative Assistant Resume

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Cali, ColombiA

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SUMMARY:

  • Industrial engineer getting into the IT field with proven solving problem and continues process improvement experience, time management, and multitasking abilities. Bilingual, creative, astute, Confidential t and punctual. Attentive to customer details, needs and ability to break down problems to develop effective solutions using proven methodologies and techniques.
  • Also adaptive to any work environment and ability to learn fast about any software and technological devices. Currently studying to become a technician in computer support and extremely interested in continue in the IT field most exactly in game or applications developing.

TECHNICAL SKILLS:

SKILLS: IT Terminology. Lean Manufacturing tools. Microsoft Word. Microsoft Excel. Power point. Promodel. FlexSim. Minitab knowledge. Fast typing (60wpm). Customer service oriented. Multitasking and prioritization. Familiarized with SAP Software. Critical and creative thinking. Fast learner. Easy going.

PROFESSIONAL EXPERIENCE:

Administrative Assistant

Confidential - Cali, Colombia

Responsibilities:

  • Managed daily office operations, send emails and information needed.
  • Worked on Windows 7, Windows 10 environments.
  • Provided help and orientations to the customers about the process of the company.
  • Go and see the process to know by myself what happen, what people do, wasted time, how workers deal with costumers in order to draw an initial process to start working on it.
  • Get information through conversation with workers, surveys and collecting data (times).
  • Find out and define problems and root causes.
  • Make useful statistics about process in order to support ideas about root causes of problems and solutions.
  • Use Lean manufacturing techniques, methodologies and simulation to perform solutions.
  • Present results to different workers, managers and area bosses.

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