Applications Support Developer

• Profile: I am able to gather business requirements, grasp integrate new ideas, while generating
• them into both measurable and desired results. I have proven leadership skills as a
• Project Manager, Team Lead and Programmer. I am efficient while working independently or as an
• integral member of a team. With almost 20 years of Information Technology experience, I have extensive experience with N-tier architecture, Microsoft BI, SQL and .NET technologies. I would like to be given an opportunity to implement all my capabilities and to further develop them while simultaneously acquiring new competencies.
• I am an excellent communicator who is well rounded and versatile with a range of technologies. I am a quick learner and have the drive and desire to master new technologies and processes. A new challenge is what I am searching for I want to provide solutions and ideas that will assist in achieving the vision, overall
• strategy and direction of any given project.
• My work experience and education allow me to communicate effectively with project principals,
• understand issues and provide cost effective ideas, solutions and direction to a team or project.
• I am an excellent communicator, with the ability to manage the customer's expectations both
• prior and after project completion. I have hands on experience with quality assurance, time
• management, user accessibility, user interaction, testing and debugging.
• I have extensive experience consulting for both Government and Private sectors. I have worked
• abroad in Canada and Japan, where I gathered experience in both agile development as well as
• other development/management methodologies. I have a great understanding of what is
• required of me to successfully complete a project, from inception to completion. I have extensive
• experience managing customer's expectations during the projects life cycle. I bring new ideas,
• proven solutions and a vast range of experiences to the table. From gathering Business
• Requirements to Application Performance testing I am confident that I am the right person for
• the job.
• I am looking for a position presents a stimulating challenge for me to expand my professional
• horizons. I look forward to making this a mutually enriching experience.

Technologies:

• 18 years C, HTML, CGI, DHTML, SSI
• 15 years JavaScript, ASP, PHP, Perl, CSS
• 14 years T-SQL, SQL, Oracle, Ingres, MySQL, Access
• 11 years XML, Flash, Cold-Fusion, VB Script
• 10 years VB.NET, ASP.NET, C , ADO.NET
• 9 years Project Management, , Unit Testing, C , COTS Testing
• 8 years Oracle 10g, Interwoven, Hummingbird
• 6 years JScript
• 4 years WPF, MVC 4, Plumtree
• 1 years Epicor 905 ERP Software Manufacturing and Accounting

Languages: English Spanish at a professional level

Professional Experience:

Confidential

Software and Application Developer / Epicor Developer

• Develop applications and websites using, ASP.NET, VB.NET, C , Entity Framework, HTML5,
• CSS, XML, JQuery, SQL 2008.
• Generate Reports using Crystal Reports.
• Gather Business Requirements and share document changes with partners in SharePoint Portal.
• Participate in bi-weekly application debugging and code reviews.
• Responsible for programming, documentation and daily status updates.
• Develop and execute automated scripts to assist with Load Testing Visual Studio Team .
• Create Triggers, Stored Procedures and Views using SQL 2008.
• Develop Epicor BMP's for Accounting Department.
• Customize EPICOR ERP System forms in both C and VB.NET.
• Responsible for integrating components with Epicor.
• Manage code through the use of Tortoise SVN Visual SourceSafe.

Confidential

Senior .NET Developer / Business Analyst /Epicor Developer/Project Management

• Managed six 6 remote IT resources located in India and Taiwan.
• Developed applications and websites using, ASP.NET, VB.NET, PHP, C , Entity
• Framework, HTML5, CSS, XML, JavaScript, JQuery, AJAX, SQL 2008, SQL 2012.
• Created Reports for Accounting using Crystal Reports, Excel and SSRS.
• Gathered Business Requirements and Managed user expectations.
• Participated in weekly software, application and infrastructure peer reviews.
• Responsible for programming, debugging, documentation and daily status updates.
• Oversaw the SDLC Software Development Life Cycle from inception to completion.
• Installed Configured Microsoft SharePoint Portal.
• Developed scripts to assist with Load Testing Visual Studio Team .
• . Redesigned and Improved existing business processes.
• Created Triggers, Stored Procedures, DTDs, XML Schema's, Views and Jobs using
• SSIS, SQL 2008 and SQL 2012.
• Developed Material BOM applications for both Finance and Manufacturing Departments.
• Customized EPICOR ERP System forms and financial reports.
• Responsible for driving key projects from inception to completion, I customized and integrated the BarTender labeling system within all of our local and international manufacturing facilities.
• Drove a Travel Expense Management project which integrated Concur and American
• Express. This project saved the company over 180k per year in accounting expenses.
• Managed code through the use of Team Foundation Server 2012 Visual SourceSafe.

Confidential

.NET Senior Software Developer / Team Lead / Business Analyst

• Developed application modules using, ASP.NET, VB.NET, C , CSS, XML, JavaScript,
• JQuery, HTML, AJAX, SQL 2005, SQL 2008.
• Created flow charts, diagrams, layouts, programming and operating instructions to
• document applications for later modification or reference.
• Gathered business requirements and managed user expectations
• . Redesigned and Improved existing business processes before development occurred.
• Supervised and mentored junior resources.
• Responsible for programming, debugging, documentation and weekly reports to clients.
• Managed code through the use of Visual SourceSafe.

Confidential

.NET Senior Business Application Analyst / Debugging and Load Testing Specialist

• Developed application modules using, ASP.NET, VB.NET, CSS, XML, JavaScript,
• HTML, AJAX, Oracle 10g, Cognos, Bizflow, BMC Service Desk Express.
• Created flow charts, diagrams, layouts, programming and operating instructions to
• document applications for later modification or reference.
• Developed scripts to assist with Load Testing.
• . Tested, Designed and Redesigned existing business processes.
• Responsible for debugging documentation and weekly update report to clients.
• Cultivated client relationships to ensure final product and service quality and client
• satisfaction through continued presence and support.
• Managed code through the use of Visual SourceSafe.

Confidential

GUI Prototype Developer Usability Expert

• Designed website navigation, templates, graphics, flash templates, print materials and
• other multimedia items custom photography, flash animations and video tutorials .
• Developed website Macromedia Flash, ASP.NET, CSS, XML, JavaScript, HTML, AJAX,
• ACCESS, Notepad, Flash MX, Dreamweaver MX, Photo Impact 10 and Photoshop.
• Created client specific design to appeal to all demographics especially seniors.
• Created flow charts, diagrams, layouts, programming and operating instructions to
• document applications for later modification or reference.
• Developed prepared diagrammatic plans for web based service delivery over the
• Internet.
• Responsible for documentation and weekly update report to clients.
• Cultivated client relationships to ensure final product and service quality and client satisfaction
• through continued presence and support.

Confidential

Senior Programmer Analyst

• Managed several projects while designing and coding a website for NATO's Reserve Officers.
• Also completed a CMS Web Content Management System for ARMY, Jr. Ranks, W/O, and
• RCAF. Developed a web application, which allowed non-programmers to develop automated
• Surveys, Polls, and Event Registration forms, etc.
• Designed website navigation, templates, graphics, and print materials.
• Developed website using ASP, ASP.NET, VB.NET, CSS, XML, JavaScript, HTML,
• AJAX, ACCESS, Oracle 8i and Oracle 10g, through the extensive use of notepad,
• Interwoven, Dreamweaver MX and Photoshop.
• Created client specific common look and feel based on military shields and logos.
• Developed documented standard procedures and control operations.
• Tested instructions, and assembled specifications, requirements, flow charts, diagrams,
• layouts, programming and operating instructions to document applications for later
• modification or reference.
• Developed prepared diagrammatic plans for web based service delivery over the
• Internet.
• Responsible for documentation and weekly update report to clients.
• Cultivated client relationships to ensure final product and service quality and client
• satisfaction through continued presence and support.
• Provided detailed application and database documentation for future programmers, as
• well as instructed end users in the use of new applications.
• Managed code through the use of Visual SourceSafe.

Confidential

Multimedia Design Instructor

• Objectives: To instruct first and second year students in a range of technologies as part of
• Carleton University's BIT Program.
• Prepared materials and Delivered IT classroom and lab instruction.
• Delivered Lab instruction and answered student questions.
• Prepared, administered and marked quizzes, projects exams.
• Provided one-on-one tutoring with students.
• Instructed students on HCI Human Computer Interaction Principles, design process,
• typographic principles, color theory and models, use of white space, readability
• principles and terminology common to those concepts.
• Instructed students on the rules of graphic and information design, type and color for
• making multimedia.
• Instructed students on the construction of prototypes, static and dynamic websites using
• notepad, Dreamweaver and other appropriate software tools.
• Instructed students on the following technologies: xHTML, Dreamweaver, CSS,
• JavaScript, HTML , ASP.NET and XML structures.
• Encouraged teamwork, conceptual thinking and peer reviews among the students.
• Introduced students to Google's API for creating custom GIS maps.

Confidential

Team Lead / Senior Application Developer

• In 2006, GTEC awarded the Federated Search the Best International Pilot Project.
• Objectives: To create a new application named Amican, which will streamline processes and
• procedures and in the process make the organization more productive and efficient, while
• following GOL protocols and standards.
• Outcome: Prototype design currently in progress.
• Developed Flash, XML, C , PHP, CSS, JavaScript HTML templates, prototypes,
• software and web applications.
• Selected and used the best available web development tools for linking the Internet
• based client to the departmental back end information delivery programs and
• databases.
• Designed high-usability web pages to meet the requirement.
• Replaced site maps with Verity Search software.
• Integrated Verity Search with existing infrastructure using XML, C , CSS, PHP, JavaScript and HTML.
• Participated in COTS testing of Hummingbird software for the organization.
• Participated in testing and development of Interwoven Content Management software.
• Participated in testing and development of Interwoven Collaboration Document Management.
• Participated in testing and development of Clarity CCM5 Content Management System.
• Created data models, programmed queries and stored procedures for development / testing.
• Developed prepared diagrammatic plans for web based service delivery over the Internet.
• GUI Development Team Lead, which decided the common look and feel for Interwoven intranet site.
• Ensured quality accuracy of developed module through each developed stage.
• Analyzes the problems outlined by systems analysts/designers in terms of such factors
• as style and extent of information to be transferred across the Internet.
• Documented procedures and client requirements to be implemented at different phases.
• Created weekly progress report for COC Team Members.
• Involved in numerous aspects of the project's life cycle and performed a range of quality assurance checks.
• Updated prototype application through the use of notepad hand coding, Homesite,
• Dreamweaver, Interwoven, Oracle Plus, Toad, Flash and PaintShop Pro.

Confidential

Team Lead / Senior Application Developer

• Implemented a Plumtree Portal migration from 4.5 to 5.0.2 and to create Plumtree gadgets.
• Developed applications using ASP, ASP.NET, VB.NET, C , PHP, CSS, JavaScript.
• Developed Plumtree Gadgets Portlets for intranet portal with over 200,000 users.
• Applied existing Data Access and User Interface Process Application Blocks.
• Analyzes the problems outlined by systems analysts/designers in terms of such factors
• as style and extent of information to be transferred across the Internet.
• Developed prepared diagrammatic plans for web based service delivery over the Internet.
• Ensured quality of developed PLUMTREE gadgets through their development stages.
• Documented standard gadget manuals, which included procedures and control operations.
• Created use-cases and progress reports.
• Involved in numerous aspects of project's life cycle and performed a range of quality assurance checks.
• Tested instructions, and assembled specifications, requirements, flow charts, diagrams, layouts, programming and operating instructions to document applications for later modification or reference.
• Existing applications were migrated from Windows NT to Windows 2000 Server.
• Corrected program errors by revising instructions or altering the sequence of operations.
• Performed extensive quality control on Plumtree Portal throughout its deployment.
• Verified accuracy and completeness of programs by preparing sample data, and tested
• them by means of system acceptance test runs made by operating personnel.

Confidential

Web Application Developer / Senior Plumtree Developer

• Objectives: To create Plumtree gadgets and Intranet content while implementing their new
• unique look and feel Plumtree Portal. Portal and Intranet METADATA update for over 2,000
• files, while following GOL protocols and standards.
• Developed C , C , ASP, ASP.NET, VB.NET, CSS, JavaScript HTML files and
• applications for intranet and Internet websites.
• Developed Plumtree Gadgets Portlets for intranet portal with over 50,000 users.
• Ensured quality of developed PLUMTREE gadgets through its development stages.
• Documented standard gadget manuals, which included procedures and control operations.
• Created use-cases and progress reports.
• Analyzes the problems outlined by systems analysts/designers in terms of such factors as style
• and extent of information to be transferred across the Internet.
• Developed prepared diagrammatic plans for web based service delivery over the Internet.
• Created files, which maintained the GOL CLF of Nav Canada's Intranet and PLUMTREE portal.
• Designed, developed and maintained corporate websites, Intranet and graphic materials.
• Involved in numerous aspects of project's life cycle and performed a range of quality assurance checks.
• Tested instructions, and assembled specifications, requirements, flow charts, diagrams, layouts, programming and operating instructions to document applications for later modification or reference.
• Maintained client specific common look and feel of maintained and updated websites.
• Maintained and updated websites through the extensive use of notepad hand coding,
• Dreamweaver, Homesite and WebDAV.
• Integrated gadgets with MS Exchange Server, Outlook and Plumtree.
• Worked within a team to develop, implement and monitor intranet applications.
• Converted web pages from HTML to ASP and vice versa.
• Corrected program errors by revising instructions or altering the sequence of operations.
• Gained valuable experienced in the use of Plumtree Servers and gadget creation.
• Performed extensive quality control on Plumtree Portal throughout its deployment.
• Verified accuracy and completeness of programs by preparing sample data, and testing
• them by means of system acceptance test runs made by operating personnel.
• Responsible for organizing and creating detailed METADATA for all DOCS, PDF, ASP
• and HTML intranet files.

O/S and Software Proficiency:

Applications:

• MS Office Project, Macromedia Flash, MS Power Point, MS Excel, Epicor ERP Software,
• Quick Books Pro, Peach Tree Accounting Software, Lotus Notes, Microsoft Visio,
• Adobe Acrobat Reader Writer PDF
• Development Applications:
• Visual Studio 2012, Visual Studio 2010, Visual Studio 2005, Visual
• Studio 2003, Interwoven Management System, Macromedia
• Dreamweaver 4, 5, MX, 2004, 8 , Homesite 5, Fireworks Flash
• 4, 5, MX, 2004, 8 , Adobe Photoshop, ImageReady, Illustrator
• GoLive, Microsoft FrontPage, Corel Draw, Quark Xpress, Photo Impact
• Operating Systems/Servers:
• Windows 2000 to Windows 2008 Server, Windows 2000 Server,
• NT, XP, Vista, Windows 8, SQL Server 2000 to 2012, MS
• Exchange Server, Linux, SuSE, Mac OS X, IIS, Apache,
• PLUMTREE, ColdFusion Server, PWS

Professional Training:

• ITIL Incident ITIL Problem Management Certificates
• Epicor Development Training ERP System
• Macromedia Flash XML for Business Training
• Macromedia Flash MySQL Advanced Training
• PMP Project Management Training
• Agile Certified Scrum Practitioner
• Six Sigma Green Belt Certified
• RUP Certified