Site Lead Resume Oklahoma City, OK - Hire IT People

SUMMARY:

Over 18 years of extensive experience in the IT industry including consulting, messaging administration, network design, project management, hardware/software integration, and high level troubleshooting.
Extensive knowledge and experience working in both large enterprise messaging environments with over 20 locations and 40000 users, to small dynamic one location messaging environments with hundreds of users.
Proven project management skills. Successfully completed multiple mission critical IT projects exceeding all necessary performance, time, and financial requirements.
Excellent analytical skills. Able to absorb large volumes of technical data and develop concise solutions. Excellent written and verbal communication skills. Able to effectively communicate to users, technicians and senior personnel. Able to effectively communicate and work with senior management, line managers, engineers, administrators, help desk and outside consultants.

TECHNICAL SKILLS:

Op. Systems: Microsoft Windows Server, 2008, 2003, 2000, NT 3.51, NT4.0, Linux (RedHat, SUSE etc.), FreeBSD, Novell 3.x, 4.x, 5.x, 6.x, Cisco IOS, Mac OS

Messaging: Microsoft Exchange 5.5, 2000, 2003, 2007, 2010, c.c. Mail,, GroupWise 5.x, 6.xProtocols:TCP/IP, NetBeui, IPX, PPP, PPTP, LDAP RIP v1, RIP v2, BGP, EBGP, ISIS, OSPF, IGP, IGRP, EIGRP

Connectivity: Ethernet, Fast Ethernet, Gigabit Copper/Optic Fiber, DSL, Point To Point, ISDN, Frame Relay, T1 - OC3, Multi-Site VPN, RAS

Hardware/Media: Compaq/HP, Dell, Cisco 1750, 2500, 2600, Routers, 1900, 2900, 3500 Switches, Twisted Pair, Coax, Serial, Hubs, Printers/Print servers, RAID

Firewalls: Microsoft ISA Server, Cisco PIX, Barracuda SMTP Relay / Spam Firewall

Desktop: MS-DOS, Windows 3.x, 9x, NT, 2000, XP, Vista, 7, 8 10, Linux (RedHat, Ubuntu, SUSE), Laptops, PDA s, Scanners, Printers, USB, Firewire, Multiple Monitor, Dell, Compaq, HP, MS Office 97/2K/XP/2K3/2007, McAfee/Norton Corporate Anti Virus, Ghost

PROFESSIONAL EXPERIENCE:

Site Lead

Confidential, Oklahoma City, OK

Responsibilities:

Local Site Lead and Team Leader of 10-member team in AD Migration and desktop application rollouts
Interfaced with C-Level representatives from Healthcare group, delivered migration strategy and schedules
Utilized Native Microsoft Active directory tools as well as Quest Migration Manager to migrate user accounts, profiles, printers and computer accounts from previous AD domain to new AD domain
Worked closely with Solutions Architect to ensure domain trusts and parallel data networks supported the transition of AD Objects and backward compatible Apps still needing access to legacy environment.

Small Business Owner

Confidential, Perry, OK

Responsibilities:

Managed small numbers of employees seasonally to increase production levels
Designed, Marketed and Sold a unique Product in the industry
Marketed and Sold Product via Internet, B2B (wholesale) and Tradeshows
Continued development of Sales Communication and Management Skills

Confidential, Summit, MO

Capgemini Engineer

Responsibilities:

Worked closely with Client to provide network access and security for sensitive data
Managed boundary email devices to reduce malicious and spam inbound messages
Created access to Active Directory, Exchange Messaging Platform and Citrix based applications

Confidential, Irving, TX

Terrremark / Data Return 3rd Level Tech Support

Responsibilities:

Provided 3rd Level Tech Support for multiple customers with multiple OS and multiple Application Technologies. Participated on Citrix 3.0 to 4.5 migration team to improve stability and performance on a vendor supported platform. Worked to improve KB article system monthly to allow for improved performance by 2nd Level Tech Support.
Primary Customer included 4000 Seats with Citrix Server, Exchange Messaging and SQL DB Servers
Technologies Supported include Windows 2008, 2003, 2000, Citrix 3.0, 4.5, Exchange 2K, 2K3, 2K7, SQL 2000 and 2005, Microsoft Cluster Services, Barracuda Anti-Spam Mail Relay, BES 4.5, AD, IIS

Confidential, Arlington, TX

2nd Level Tech Support

Responsibilities:

Provided 2nd Level Tech Support for MS Exchange 2003, 2000 and Exchange 5.5 Servers for internal messaging and multiple external customers.
Technologies supported on the network included Microsoft Exchange 2003, 2000, 5.5, Microsoft Internet Information Server (IIS), Remote Access, VPNs, VM-Ware GSX, Windows 2003, 2000 and NT4.0
Provided 3rd Level Technical support for a 40,000 user Global Active Directory and Exchange environment for a Fortune 100 Company which utilized Windows 2000 and 2003 Server.
Participated in multiple successful business acquisition initiatives in design and implementation roles.
Provided 3rd Level Tech Support for MS Office Applications. Researched and resolved problems for 2nd Level Tech Support and Executive Level Employees. Closed 98% of cases within 48 hours of initiation.

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Site Lead Resume

Oklahoma City, OK

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