SUMMARY

• As a Delivery - Oriented IT project management professional with all aspects of the software development life cycle (SDLC), and infrastructure. Well practiced with Agile/Scrum and Waterfall methodologies; Strong in projects of developing and enhancing ERP systems
• Supply Chain Management systems as well as Enterprise systems; proficient with Web and Mobile E-Commerce applications developments; possesses combined skills of technical, analytical and IT leadership to ensure successful deliveries; Excellent communication, presentation, and stakeholder coordination skills. A self-starter, critical thinker, quick learner, and a reliable person.

PROFESSIONAL EXPERIENCE

Confidential, Los Angeles, CA

Delivery Manager/Agile Coach

Responsibilities:

• Agile/Scrum, high-paced, Test driven development environment. Coached and supported RT resources to ensure compliance to client management methodology transitioning went through agility at the program level, and iteration level via processes, ceremonies, and techniques. Applied MRP resources management, conduct the one-on-one by-weekly meetings. Perform the role of liaison between CNB management and vendor services, support teams in working with the digital marketing web site(CNB.COM), e-commerce /online banking applications(Credit Card, Fund Transfer)

Environment: Confluence, MS Office 360. Skype, JAVA

Confidential, Pasadena, CA

IT Project Manager

Responsibilities:

• Served as Scrum Mater managed Kaiser’s Marketing Systems, MTRS, the system of patients’ membership complaints and grievances tracking and reporting, especially for KP Washington, the newly joined region for system synchronization, worked with the vendor, an MS partner who customized MS Dynamic CRM code to fit KP’s business needs.

Environment: s: MS Office 360. WebEx, MS Dynamic CRM v.2012

City of LA, DBS, Los Angeles CA

Project Manager/Product Manager

Responsibilities:

• Worked as a Product Manager for the Department of Building and Safety(DBS), City of Los Angeles, managed the Code Enforcement application development across stages of requirement gathering, analysis, database designing

Environment: Visio, MS Office. Oracle, Web Services, IOS, Axure 8.0

Confidential, Compton, CA

Sr. Project Manager/Scrum Master -

• Project Manager/Scrum Master for multiple projects: Web service API enhancements, e-Commerce (B2C) order management and fulfillment management feature upgrades, as well as engineering technology project, worked with embedded features to e-commerce platforms such as Shop Runner, Social Annex, FedEx Shipping support, Inventory, catalog feed upgrading, EDI, Proto typing with Mobile Apps(iOS and Android)

Environment: MS Office. API, .Dynamic AX v2012, GP, NET, C#, SQL Server, SSIS, SSRS, Java.

Confidential, City of Industry, CA

IT Manager

• Supported the systems to handle company’s E-commerce B2B, B2C and Drop Ship business model. worked redesign the company’s IT infrastructure with Ecommerce front-end, Enterprise Resource Planning System (ERP) system, Warehouse Management system (WMS) and road map to a higher level of IT functioning to fit with the growing business. E-commerce, integration with ERP (MS Dynamic GP), WMS (Infor) and middle ware to process automation. Moved Server from Data Center to Cloud.Windows Upgrade. EDI transaction implementations.

Environment: SQL Server, SSIS, Dynamic GP, Infor, Meganto, Crystal Report, Middleware.

Confidential, Calabasas, CA

Product Manager/Data Analyst

Responsibilities:

• Worked on RESPA Remediation project at the Home Loan Division, Confidential . Focused on DW/BI efforts, run loan origination files from different sources into a standardized format, and run the customized application to accomplish the deliverables. Furthermore, I worked on the project of dealing with the entire rule/regulations process.

Environment:, MS Excel, Access, SharePoint, .Net, SQL, SSIS, SSRS, MS, Oracle, Web Services.

Confidential

Program Manager

Responsibilities:

• Responsible for enhancement requests and bug fixes for Microsoft Dynamics products: Microsoft Dynamics CRM and Dynamics ERPs (Dynamic Axapta, Great Plans), as well as the MBS system an online E-commerce Application used for establishing and maintaining business relations with Microsoft customers, Managed about 50 people within three teams, on-shore and off-shore. Worked with the project team to accomplish targeted releases, include system implementation Methodology: Waterfall, QFE

Environment: SharePoint, TFS, Lync., C#.Net, SQL Server, SOX compliance

Confidential

Sr. Project Manager /Scrum Master - Contract

Responsibilities:

• Responsible for Order Management Tools served as a scrum master, led the project team to accomplish targeted feature enhancement releases. Tasks included scope definition, budgeting, scheduling, risk assessment, and planning.

Environment: Java, Unix, Oracle as Database, ERP system communicate with: SAP

Confidential, Torrance, CA

Project Manager

Responsibilities:

• Worked on ERP system and Supply Chain Management system suite. Managed Software Releases, Enhancement, Implementation.
• Projects of system version upgrades, feature enhancements, and customization
• Played a leading role in implementing software products, client system migration
• Released the customized Supply Chain Management system - Logistic Suite
• Integrated Supply Chain Management System (WMS with TMS)
• E-Commerce application for logistic application
• Software Security re-arrangement on the software product and network
• Created POS Retail module to be with the main ERP suite
• A project of Added manufacture module and integrated it with the ERP Suite.
• Worked as a value engineer for Software Main ERP suite

Environment: MS Excel, MS Office, SharePoint, SQL Server, Infomatica, VB NET C.NET

Confidential, Culver City, CA

Programmer/Analyst

Responsibilities:

• Conducted ERP systems evaluation (Oracle Financials, JD Edwards and SAP), and later Implemented SAP system to replace an AS400 legacy system. Focused on system migration, data conversion, and new system training. Meanwhile worked on price book project by using VB, Java, Crystal Report, and Access. Did vendor management work with CRM system (Goldmine) and production support

Confidential, El Segundo, CA

Computer Engineer

Responsibilities:

• At this telecommunication firm, which provide intranet solutions to national and international clients, I served as a software engineer. I performed coding, local testing; bug fixing, and application enhancements, and version updating for Application of CISCO Hub Management System, based on bandwidth used by each client to calculate out periodical billing measurement. Utilized Oracle, Visual Basic, VB.NET and Crystal Report.

Confidential

Programmer/Analyst

Responsibilities:

• Responsible for designing and developing the Electronic Patient Record System. Used Power Builder, SQL. Server.
• Responsible for designing and developing the Electronic Patient Record System. Used Power Builder, SQL. Server.

Confidential, Hartford, CT

Responsibilities:

• Worked on coordinating the IT team with Electronic Publishing Department. Using COBOL

Confidential, Bristol, - CT

Mortgage Banking System

Responsibilities:

• Worked on Loan origination and secondary marketing business reporting application. Using Visual Basic, R & R Report Writer.